Barracuda Email Security Gateway vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 7, 2023
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (2nd)
Perception Point Advanced E...
Average Rating
9.0
Number of Reviews
21
Ranking in other categories
Email Security (16th), Internet Security (6th)
 

Featured Reviews

Jamie Liu - PeerSpot reviewer
Dec 15, 2022
Straightforward to set up with good threat visibility and a nice interface
I'm still new to the Barracuda. We're using the Email Security Gateway, however, I'm not sure about the cloud, or the archive capabilities. It's a new system for me.  Email security has been quite helpful. It acts as a protector, especially for the inbound emails every day. I can see if there are…
TH
Mar 10, 2021
Straightforward to set up, good support, and quickly adapts to new threats
This solution is very effective at detecting malicious content and very fast in adapting to new threats. There have been new types of attacks which, instead of attaching malicious files to emails, have been attaching to Google Docs that are hosted on the Google Cloud. Within a couple of days, Perception Point updated the engine to a filter and block such attacks. For us, it was very beneficial because the users are not allowed to open attachments, but when people asked them to view a document on the cloud, they weren't used to it. This left them open to this type of attack. The Perception Point incident response team acts like our own SOC team, which is important because we do not have a SOC, but rather a limited incident response team. This means that any external assistance allows us to work on the more critical areas and identify the events that we have to investigate. In general, it significantly reduces our internal workload. When it comes to incident management, I think that the Perception Point incident analysis is very fast. It usually takes less than an hour to go back with initial reactions, and they adapt the technology very fast as well. They provide either interim solutions or full solutions to all of the incidents that are identified. In terms of engine optimization, ever since we started working with Perception Point, we have been able to monitor improvements to their capabilities, including adaptations they have made. Moreover, our own team was able to work with the system and ask for improvements, and they've all been done very fast. Perception Point has helped to reduce our false positive rate by approximately 90%. More generally, it has reduced the total number of alerts we get. We used to have more than 100 endpoint alerts per month and it has been reduced to individual ones. Overall, that is a greater than 90% drop in alerts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The anti-spamming, anti-fishing features are great."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"This product is powerful and quite simple to use."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"Great at blocking spam."
"The most valuable features of the solution are the ones that are related to finding impersonation attacks and detecting attempts to steal credentials. In scenarios where attackers get you to follow URLs to a malicious site that looks similar to a good site, and then ask for the user credentials to try to steal them, it is very useful."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
"It has modules to detect malware and that is a strong point. It has a very nice way of showing you, directly in the product, a lot of details about certain pieces of malware. It goes very deep and even shows you the assembly code. It also does detonations on files and shows you the results in different operating systems. That is very useful."
"I see from time to time that Perception Point is being proactive. They approach us, and say, "Can you check this, and this?" So, it does seem that they are an extension of my incident response."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"We can use it to perform detection and analysis of emails. For any malicious content found in emails, it gives in-depth analysis reports to end users. If you log into the console, you can see in-depth detection and how it happens."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
 

Cons

"The deep scanning feature needs to be improved."
"Barracuda should have a sandbox feature in the appliances."
"The technical support is not available globally 24/7 and this is the biggest problem with the product."
"The pricing needs improvement."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"Barracuda Email Security Gateway should include ATP in the next release."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"The reports are standard, and it would be nice to be able to customize them."
"Perception Point Advanced Email Security should make available more use cases."
"We have had a few false positives, not that many, but a few... they have a feature where someone from the Incident Response team can look at an email and mark it as 'verified malicious.' You might think that if an engine detects it is malicious, and an IR team member has flagged it as malicious, it will definitely be malicious. But that's not always the case."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"Dashboard is an area of concern in the solution where improvements are required."
 

Pricing and Cost Advice

"The licensing cost is competitive, it's not too high and not too low."
"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"Compared to other products, this solution is quite affordable."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"We find the solution's pricing okay."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"The pricing for the product is fine."
"We were able to get reasonable pricing that matches the ROI we want, so I think that it is the correct price point."
"There is room for improvement for them with an MSP partner. The pricing is good and fair. Our customers don't complain. The only thing is that it's a little bit old school. They don't have a system that automatically checks the number of users that our customers have so we can just update the licenses ourselves through a website. It is still done manually. They have a person who checks invoicing monthly to determine if there have been any changes. A nice improvement would be if they could get automated licensing counts."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
"We would always like it to be cheaper and save more money. However, we are getting the value from it."
"The price of the solution is high."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
"The pricing was fair in comparison with the other solutions. We have received good value for what we paid."
"Pricing is lower in comparison to Proofpoint."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Government
5%
Financial Services Firm
4%
Computer Software Company
16%
Retailer
9%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What do you like most about Perception Point Advanced Email Security?
The most valuable feature is the technical support services.
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
Perception Point Advanced Email Security offers an option to its users to make either monthly or yearly payments. The exact amount a user has to pay to Perception Point Advanced Email Security depe...
What needs improvement with Perception Point Advanced Email Security?
They could provide additional data loss prevention features as we encounter different kinds of attacks in today's scenario. It leads to data losses. It would be beneficial to include such functiona...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
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Find out what your peers are saying about Barracuda Email Security Gateway vs. Perception Point Advanced Email Security and other solutions. Updated: January 2024.
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