Citrix vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Citrix
Based on 358 reviews.
ServiceNow
Based on 449 reviews.
Latest Research
Overview
Citrix Systems, Inc. is an American multinational software company founded in 1989 that provides server, application and desktop virtualization, networking, software-as-a-service, and cloud computing technologies. The company began by developing remote access products for Microsoft operating systems. It licensed source code from Microsoft and has been in partnership with the company throughout its history. Citrix came to prominence in the 1990s as a leader in thin client technology. Through several acquisitions in the mid-2000s, the company expanded into server and desktop virtualization, as well as cloud and Infrastructure as a Service.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
ServiceNow Cloud Observability
InVision, Twilio, Lyft, Yext, DigitalOcean,
ServiceNow IT Operations Management
servicenow, TransAlta, NATS, Symantec
Popular Solutions
Top Industries
Educational Organization
23%
Computer Software Company
11%
Financial Services Firm
9%
Government
7%
Educational Organization
17%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
8%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Customer Service
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Technical Support
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