Zoom Reviews

I primarily use the solution daily for meetings. 

Basically, our office just uses it when we need to have a meeting or have a call with a client or even a colleague in the company as well. Due to COVID, everyone is currently working from home, so we really do use it a lot.

The ability to make video calls is the solution's most valuable aspect.

The solution fulfills our needs at this time. I can't think of any features that are lacking.

I've been using the solution probably for about two years now.

The solution is very stable. The solution itself is very simple. It doesn't have bugs and glitches. It doesn't crash and affect meetings.

The solution can scale well. 

Right now, we have about 500 people in-house using the solution. Right now, everyone is using it int eh company, so I don't know if we can actually increase usage.

We haven't had any issues with the solution so far, so we haven't had to contact them at all. I can't speak to the quality of their service.

We're a Microsoft partner and therefore do use a lot of their products.

We did use another conference software before Zoom, however, I don't remember the name of it, and as I recall it wasn't very stable. OUr connection would often drop. The application couldn't handle the acceptance of our firewall very well and kept having problems.

The initial setup is not complex at all. It was all very straightforward. It's quite easy.

Deployment is dead simple We just buy the license and start sending invites to meetings. There isn't any strategy needed to get started.

You only need one person for deployment and maintenance.

We are support integrators ourselves, so we are quite capable of handling any deployment in house. We don't need the help of resellers or consultants.

I have no idea how much we pay to use the service.

I'm not the one who send out the invite or minutes the application itself. I simply just use it for meetings for Zoom.

It's a software solution, so every time we use it, we're using the most up to date version available.

I'd rate the solution ten out of ten. It's an excellent product.

We primarily use the solution to run meetings with our partners occasionally.

We like that the solution is very common. Everybody is using this type of collaboration software, which makes it easy for everyone to jump on a call, as everyone is familiar with the software. A lot of our partners are using Zoom. 

The functionality is great.

We like the act that you can record a session if you like.

The video and audio quality are very good.

We can use it anywhere, including on-premise or remotely.

Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety. 

I don't know if Zoom has a mobile application, however, if they don't, they should consider developing one.

We've only been using the solution since the start of COVID-19, which has been, at this point, about six months.

The solution is very popular mostly because of its stability. It may be one of the top three solutions at this point. We haven't faced any issues and find it to be reliable. It doesn't crash or freeze and I haven't experienced bugs or glitches.

About ten people in our organization use the solution, and occasionally maybe up to 15 colleagues who like to use Zoom and Zoom's business solutions for meetings.

I don't have a problem with scaling the solution. I haven't experienced any technical issues scaling and have been able to talk with big partners and corporates quite easily.

We do plan to move to the business version of Zoom in the future.

We do use other conferencing solutions as well, however, most of our clients are using Zoom, so it is our preference. We often also use Microsoft Teams.

The initial setup was not complex at all. It was very fast and straightforward. The whole process really is just a few clicks and you are ready to go.

We didn't really have an implementation strategy, and deployment doesn't take long. Right now, we're just using the online version and considering buying a business account, which we haven't done yet. I'm not sure if that will have more of a setup process or not.

We're using the free version of the solution currently, and are considering a business account in the future.

I believe for business accounts, Zoom offers monthly and yearly pricing.

We're using the free version of the solution. We needed to have a company type of access to use it so we do not have a local installation.

I would rate the solution nine out of ten.

I primarily use the solution for business meetings and occasionally for some personal events as well.

The solution is very reliable. I've never had issues with the video or audio.

The solution is easy to navigate.

It's very easy to find the functionalities I need when I am using it.

The product makes it easy to invite people to the meetings.

It offers great collaboration functionality.

The solution needs to have a feature that allows you to take over another person's screen. right now, that's not possible. This is important for our purposes due to the act that we are often using the solution to troubleshoot issues for our clients. If we could just take over their screen and go in and fix issues, it would make troubleshooting infinitely easier.

The solution should also make it easier to be able to share material with each other during the meetings.

If the flexibility could improve, so there aren't disruptions during meetings, that would be great. Occasionally we get a frozen page. However, that may be network or connectivity issues on our end.

While I did occasionally use Zoom before COVID-19, due to participation in events organized by our software partner, I've only really begun to use it regularly this year, after we had to socially distance.

The stability is great. It's reliable. The audio and video always work. There's no bugs or glitches. It doesn't crash either.

The scalability is fine. If users need to scale the solution, they can do so easily. You can have many people on one call.

We also use Skype. Both Skype and Zoom have been very useful to us during COVID social distancing requirements.

The product is very reminiscent of Skype. I prefer both Zoom and Skype to Microsoft Teams, which I dislike. Teams is more difficult to use and to invite people to meetings. Skype and Zoom, for example, are easy to navigate to the functionalities I need.

I also do not like WebEx, which I have also used in the past. Webex takes control of my camera sometimes without explicitly stating so, and this is an unpleasant experience for me. Zoom never does this.

I don't have much to say about the initial implementation. I always just use the web application, and, in that sense, there really isn't a setup of deployment of the product. It's just a website you go to utilize the services.

In my past experience using WebEx and Skype, however, I recall their setups to be quite easy and relatively quick. I imagine Zoom is very much the same.

We're just Zoom customers. We don't have any special business partnership with the company.

I'm using the group application and I believe it's the latest version of the solution that I always access. I don't have it downloaded onto my PC.

Due to COVID, I've had to organize sessions on my own. Before COVID, I was only invited to sessions. It's only been recently that I've had to get to know all the functionality of to solution and processes behind inviting other people to meetings, etc.

I would advise other users to simply use the web application of the solution and to avoid downloading anything onto your desktop.

I'd rate the solution nine out of ten. I really like the solution. It has great useability.

Currently, I use the solution in place of travelling to offices. It helps me conduct virtual meetings.

The solution is easy to use with an easy user interface.

It would be useful, for my purposes, to be able to run a meeting like a webinar where the solution doesn't show all of the people on the actual call. It would be great if it had the flexibility to allow people to "hide" themselves from the meeting, or to give the person running the meeting the capability of choosing who could be seen, or not.

I've been using the solution for two years.

I don't have any information on other solutions we've used in the past.

We're a customer. We don't have a professional relationship with Zoom.

The solution is great when you need to hold meetings virtually.

I'd rate the solution eight out of ten.

The primary use case of this solution is for meetings and interviews.

The most valuable feature is the ability to connect to and conduct meetings.

They need to improve the background feature, to be able to set a background without interfering with the current background. For example, if your home needs some tidying up you don't want people to see your things.

Currently, you can change the background but it's a lot of work. If they have to ability to cut the background that would be much better.

I have been using Zoom for two years.

I sell cybersecurity services.

I would rate this solution an eight out of ten.

I manage our team that provides solutions to our clients.

We use Zoom to conduct virtual meetings. We use it to communicate internally, as well as with our customers.

The most valuable feature is teleconferencing. This tool is good enough for employees who want to be able to work at home.

Zoom is easy to use and makes it easy to communicate with people remotely in meetings.

The quality of this solution is depending on the internet connection, and as such, can sometimes be unstable.

There are some security issues with Zoom, which is something that needs to be resolved. The inclusion of some more advanced security features would be an improvement.

We have been using Zoom for about one year.

Given that all of the employees are working from home, we use this solution every day for teleconferencing. The only issue we have had with instability is due to our internet connections.

This solution is very scalable. The entire company is using Zoom, although our meetings generally have less than 30 people.

We have been able to resolve our own problems without assistance from the vendor. It is very easy to use.

We use multiple solutions for virtual meetings and conferences including Zoom, Microsoft Teams, and Webex. For meeting with enterprise clients, we generally use Microsoft Teams. When it comes to meeting with the public, we more often use Zoom.

The initial setup is very easy.

Our in-house team implemented Zoom for our use.

My advice for anybody who is implementing this solution is that it can be used for non-critical information. However, due to active security concerns, at least in the short-term, meetings that contain critical or private information should be conducted on another platform.

In terms of how I would rate this product, I would score the quality of audio and video at about seven out of ten. Security-wise, however, I am worried about it.

Overall, I would rate this solution a seven out of ten.

We use Zoom to connect with other business units.

When there is a large number of people involved, I can pinpoint a particular person and I can message him in Zoom, rather than messaging everybody involved. I can directly communicate with that person and I find that feature very useful.

I would like to see them develop end-to-end encryption, like WhatsApp. That would improve the security of the software. 

Also, suppose ten people are participating and talking. I can only see four people at a time. So the number of video frames could be better.

Finally, file sharing and formation of groups in this software would be a real improvement.

We have been using this solution for nearly a year.

It's working well. I haven't found any stability issues. On average, I use it twice a week.

There are no issues with the scalability. In our organization there are at least 500 to 1,000 people who use the solution.

It was very easy.

With Skype for teams I can form groups and I can share multiple files and have online being shared. I don't find those features in Zoom. Zoom is more for teleconferencing.

Anyone can use it. It's very handy.

I use Zoom for keeping in touch with friends in the UK. We've done a virtual open-mic concert and also done virtual pop-quizzes on it.

The most valuable feature is the breakout room, which we found useful for the pop quiz.

The Mozilla extension is useful to schedule meetings.

It is difficult to see and control whether you're muted or not, so the interface should be improved.

When people are messaging, often they accidentally message the entire group rather than a single person. This is something else that can be made more clear.

Security is a concern with this product, so I would not do anything commercial using it. The need to work on their reputation as far as security goes.

I started using Zoom about two weeks ago.

The stability is fine and we haven't had any issues. However, many people aren't convinced that it's robust enough to be a corporate tool at the moment.

It can handle lots of users.

I have not needed to contact technical support.

We tried to use Skype, but the problem with Skype is that it doesn't work on Apple Macs. It says that it does, but it never logs in. Because of this, we had to find an alternative.

We use Microsoft Teams for work-related communication, whereas I use Zoom for personal conferencing. I would say that Microsoft Teams is a little more corporate, as you need to have a Microsoft account. 

It was easy enough to set up.

I have been using the free version of Zoom.

My advice for anybody who is considering Zoom is that it is ok for social use. It's easy to use and it supports a lot of users. It is easy to set up as a free service.

I would rate this solution an eight out of ten.