We use TeamViewer to offer remote help to customers and colleagues.
Head of Repair Sector at a tech services company with 201-500 employees
A stable solution that only takes a few minutes to set up
Pros and Cons
- "The solution is very stable. We've never had a problem with it."
- "The solution is very stable, and we've never had a problem with it."
What is our primary use case?
For how long have I used the solution?
I have been using this solution for about three years.
What do I think about the stability of the solution?
The solution is very stable. We've never had a problem with it.
What do I think about the scalability of the solution?
Scaling this solution is very easy. There are currently more than 200 users of this solution at my company.
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TeamViewer
March 2026
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How was the initial setup?
The initial setup is straightforward and only took about five to ten minutes. On a scale of one to five, one being the worst and five being the best, I would give the setup process a five.
What other advice do I have?
I would rate this solution as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Engineer - Network & Security at Connex Information Technologies
It's a good solution for remote users
Pros and Cons
- "I recommend it as a solution for remote disk users."
- "I recommend it as a solution for remote disk users."
- "I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
- "I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
What needs improvement?
I would like it if the trial version of TeamViewer allowed you to have a connection for much longer.
What's my experience with pricing, setup cost, and licensing?
I am using the free version of TeamViewer
What other advice do I have?
I rate TeamViewer 10 out of 10. I recommend it as a solution for remote disk users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free TeamViewer Report and get advice and tips from experienced pros
sharing their opinions.
Updated: March 2026
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