SAP ERP Reviews

I use ERP for internal solutions like selling and our customer database.

An area for improvement would be the response time. In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling.

I've been using this solution for a couple of years.

ERP is very stable.

This solution is scalable.

I previously used Salesforce.

I would rate this solution as eight out of ten.

Almost all of our data processes are running on this platform. We use it for finance, production, logistics, and human resources.

It has a lot of integrity of data, and it is fast. All the users feel that they can trust this data. So, data integrity is the most important value of SAP.

It is scalable. It has the capacity to get bigger and consolidate data from all business processes.

It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities.

It doesn't integrate well with other solutions. SAP is a closed circle, and it is not easy to share information with all of our ecosystems. SAP has its own solution for everything, such as for business intelligence and other things. There are many specialized vendors who are doing better than SAP, but it is not easy to integrate SAP with other solutions.

It has been about 16 years.

It is 100% stable. 

Its scalability is good, but it is not flexible. 

We can keep going with SAP. We have been growing, and we have been adding new business entities to our SAP. The number of enterprises that we manage with our SAP is growing. So, it is scalable.

I would rate it a nine out of 10. It is a very good platform.

We are using SAP ERP in the agricultural industry and we use it mostly for finance control models.

Overall the solution is very good in the industry.

The flexibility in using the software could improve. I am from a product background and I've been testing a lot of applications, for example, Informatics. The UI, features, and cloud version could improve.

I have been using SAP ERP for approximately two years.

SAP ERP is stable.

I have found SAP ERP scalable.

We have approximately 100 people using this solution in my organization.

My team was involved with the support and they could improve by being faster.

We have used a previous solution and it was a purely homegrown system, which was completely customized and developed in .NET.

The initial setup was complex and took approximately three hours for all the computers.

We used an integrator for the implementation of the solution. Four consultants is a good number for the process.

We pay annually for the use of this solution.

I would recommend this solution.

I would rate SAP ERP a seven out of ten.

Mostly, I use ERP for engineering applications — small fry infrastructure.

ERP could use better integration with other systems. That's always the thing. Any upgrade or any other integration would be helpful with such a solid platform.

I have been using SAP ERP for about 10 years now. 

ERP is stable. The outcome is clear to us as far as the design goes.

I don't set the solution up. It's just for me to play with the keyboard.

I would rate ERP seven out of 10. 

We implement it for customers, and we use the software internally for process management and inventory management.

SAP is already working on improvements by doing annual releases with enhancements.

I would like to see more integrations and built-in integrations with other environments and products. Sometimes, we have a product that needs something, and we would need to replace a feature or model in the system with other models outside.

In this case, we would like the system to be more flexible, more component-based. Then, we would be able to take one component and leave the others. We won't have to buy in bulk to benefit from the product. We can select features and pay for those.

Technical support could be better.

I've been working with this product for almost 7 years.

As for technical support, it depends on how SAP defines the level of the ticket. Sometimes, the ticket is very important to us, while from the perspective of SAP, its of low or medium priority. This makes things difficult for us.

When the ticket is of medium or low priority from the perspective of SAP, it takes more time to solve it.

So, when we have product limitations or something's not working, we would need to help the customers find a solution or workaround.

The initial setup is a little bit complex. In the beginning, it takes some time for the business consultants to prepare the environment and set up everything. Usually, if you give the consultants the appropriate time to do the setup correctly the first time, everything will go smoothly.

On a scale from one to ten, I would rate SAP ERP at eight.

It's the biggest and the most prominent ERP system in business, globally, and it can be used for almost anything. This is one of the biggest advantages of SAP - having so many modules and supporting so many different industrial sectors. Therefore, it would be hard to find what the SAP can't do.

The solution is the biggest ERP system globally and can do pretty much anything.

With all the complexity, there isn't any tool that is so complex and offers so many features as the SAP does those days.

If you are well versed in SAP, the initial setup is pretty simple. 

It's pretty pricey for the functionality. 

In certain barriers, for example, CRM, Salesforce can do better than the analog tools in SAP. It's not naturally grown from its own development of the SAP and a lot of products or solutions are bought in or purchased by SAP. I'm using different technologies due to this.

A major problem of SAP these days is it's not homogenous. It's a conglomerate of many different solutions and systems, which are not very well integrated.

The initial setup can be difficult if your team is unfamiliar with the product.

Technical support could be better. 

I've worked with the solution on and off for 15 years. I didn't spend the last 15 years just implementing SAP ERP. I did all other kinds of projects as well. That said, I've worked with the product for a while.

I was doing working with three different companies for the past 15 years as well as a couple of external clients. I've used it across a few different industries. 

Technical support definitely can be faster. We have had a couple of tickets in solution support opened for a long, long time without proper or satisfactory response. We're not 100% happy with the level of support we receive. 

The setup complexity depends on how strong of a team you have. If you have enough experience, then no major problem with implementation. For the cloud solutions, now you don't even really install. You just get your own tenant developed or created by the SAP itself.

The size of the technical team you will need depends on your business scale. You can do it with a small team of two or three people if it's a small implementation. You can also deal with the thousands of mandates if it's a complex enterprise implementation. That said, it's the same or very similar with any other tool as the complexity is not driven by the tool itself. Rather, it is the business processes of a customer.

It's definitely not the cheapest system to license and run. It could be cheaper. 

Typically, they offer yearly licensing agreements. 

I'm not only an end-user. I'm a project manager who has implemented it in the past.

The solution can be deployed both on-premises and on the cloud. 

I would rate the solution at an eight out of ten.

I would recommend the solution to other users and organizations. 

We are using it for all of our core business processes, including finance, sales and distribution, warehousing, and HR. We have its latest version.

Its integration is most valuable.

Its user interface should be improved.

I have been using this solution for more than seven years.

It is stable.

It is also scalable. Currently, we have more than a thousand users.

Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within their Service Level Agreement.

I would recommend this solution. It is the best ERP product. We plan to keep using it in the foreseeable future.

I would rate SAP ERP a seven out of ten.

All of our business transactions happen in ERP. 

All SAP solutions are quite costly. They could be cheaper. The license costs are pretty high. 

We have been using SAP ERP for more than a decade. 

SAP ERP is stable. 

SAP ERP is scalable. We have some five to ten thousand SAP ERP users. 

Their tech support is always good. 

We deployed in-house. Some 200 members of our technical team were involved. They were in roles like manager, engineer, admin, and support team member. 

I would recommend this solution.