SAP ERP Reviews

I use SAP for logistics transactions. I test SAP transactions to make sure they work correctly and train colleagues who are SAP users.

As our Warehouse Management System, SAP efficiently manages our warehouse operations in real-time.

The most valuable features are its worldwide reach.

Although you can use SAP as a Warehouse Management System, and you don’t need any other program for that purpose, it is not enough as a Transportation Management System. You need another program which is integrated with SAP. I think this is an area where SAP should improve. It should be work as a Transportation Management System.

As a manager/team leader and developer with a strong technical background, I work with all aspects of the system in various industries and use cases.

SAP ECC consolidates five to seven back-office systems under one platform in our organization.

The power of ABAP Development Tools is the main valuable feature in the SAP ECC system. Every couple of years SAP upgrades ABAP technology significantly, which facilitates developers' work.

The user interface has room for improvement. SAP is working on it and the improvements are on the way.

I encountered issues due to human error. SAP support solved the problems. Technical support for customers has improved a lot. It includes live chat support so, in some cases, you can get answers to solve your problem immediately.

SAP ECC is not cheap but I consider it the best system for managing an organization's data and processes.

SAP ERP is the best product for managing all back-office processes in a large organization. All data is stored in a single system which includes one database.

We use two modules. Materials Management (MM) handles the procurement-to-payment process, from inventory through final invoice receipt and verification. Master Data Governance (MDG) centrally creates, changes, and distributes or consolidates master data across the complete enterprise system landscape.

It gives us full control over each change, to the level of the individual field in a master record, including certificates.

MDG provides a central location for governance of the creation/updating processes of master data. It allows you to change several fields in the same object. For example, we can change a field on the purchasing view and change another field on an accounting view to the same material at the same time.

The UI could use improvement.

It runs our company. We try to put as much into the system to have data consistency. Heavy integration is available with all types of systems, and we use it.

It gives one answer to questions. That is the beauty of an integrated system. Everybody is using it. 

The new Visual Enterprise functionalities: They give an intuitive approach to data and make communication between engineering and production easy.

Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4.

It needs a more complete guidance with complete processes. Right now, it only has single transactions.

• Supported over 180 types of business
• Seamless integration inside SAP
• Quick updates
• Built-in localized versions

I work on project-based organization. There was no method to plan, record, monitor and invoice the hours other than a spreadsheet. After implementing SAP, these processes are being incorporated with a very high level of satisfaction.

The talent management sub-modules need to be improved more. Clients are looking for more flexibility and a better GUI.

I have used it for almost seven years.

We have not encountered any stability issues.

We have not encountered any scalability issues.

Technical support is 6/10.

Overall, initial setup is very complex.

If you have the budget, then I would highly recommend implement it.

• Supply Chain Management (MM, SD, CS, PP, PM and WM)
• Finance and Controlling (FI/CO)
• Human Capital Management (HCM)
• Analytics (BI and BO)
• Quality Management (QM)
• Project System (PS)
• SRM, CRM, ESS/MSS, EP and so on

Decision making, requirement planning, and real-time MIS have all improved within the company.

Certain things are off-the shelf, but there are a few things that need to be developed based on client specific or unique business processes.

Nearly two decades

There have been no issues with the deployment.

There have been no stability issues.

There have been no issues scaling it.

Very good

Very good

We have implemented in several solutions and used them across our various organizations.

Straightforward

Initially through SAP Partners and then in-house

Less than 24 Months

To optimize the Licensing cost, please choose different SAP Users.

To minimize the implementation cost, try to adopt Rapid Deployment Solutions

Yes, with other ERP solutions like Oracle, Microsoft and so on.

SAP ERP is capable of handling all types of business scenarios and industry verticals.

Human capital management - time and payroll

• Standardization of processes
• Better control
• Ease of reporting
• Cost saving
• Working with the most comprehensive payroll solution in the world

• Employee/manager self-service
• The product is an on-premise version. SAP has already released SuccessFactors(SF), which is SaaS. Going forward, SAP will be making significant investments in developing SF.

I have used it for 10 years.

I have not really encountered any stability issues.

I have encountered scalability issues, but not to a critical extent.

Technical support is decent.

I have had a chance to work with Workday, SF and SAP ECC. I have worked with SAP ECC the most, being an established payroll and time solution in the market. SF is catching up, but that again is a product of SAP itself. We need to understand that SAP ECC is an on-premise system, whereas SF and Workday are cloud solutions, still evolving as far as payroll and time evaluation features are concerned. However, from the standpoint of other HR processes/workflows, those products have an edge over ECC.

Initial setup is a little complex when compared with Workday and SF.

Before choosing this product, PeopleSoft was considered.

Go for Workday or SuccessFactors as the system of record, and SAP ECC as the payroll and time management product, if you wish to process these functions in-house.

• Real Time end-to-end transactions
• Industry standard flows
• Structured data

• End-to-end visibility
• Streamlined and ingrained our process

• User Interface / User Experience
• Social features like @mention
• Workflow engine
• Browser Capabilities
• Production Planning

Three years.

Deploying an ERP is a tough task, if not the toughest. It has to do with the fact that our staff did not understand the software well enough, just as the software did not understand us well enough, as we went live.

No issues encountered.

Yes. Sybase, the newly-acquired RDBMS SAP was purchased and we were integrating it into the ERP, didn't scale well and was slow initially. Being one of the first customers of the Sybase/SAP ERP combo, I was disappointed that SAP didn't test out its integration with Sybase thoroughly prior to release.

Aside from the patch, this problem was solved by changing the worker thread parameter on Sybase. We had to rely on our own knowledge based on our previous experience with Sybase.

OK. SAP responded with a patch to our Sybase issue within weeks we of us filing the issue.

OK. The technical support are provided by local SAP partners.

We used a homegrown one. It was getting a bit long in the tooth.

Complex. SAP ERP, even with its so-called industry-specific best practice, does not fit everybody. It must be custom configured to fit your company.

Through a vendor. Their expertise was good.

The ROI, though unofficial, comes from the somewhat shrinking inventory due to an intelligent MRP and the fact that most parts are now fully-accountable for. The ERP has touched upon every corner of our business. While it has streamlined some functional departments right away, other departments have not been adjusted according to my wishes. To get more ROI from an ERP, we have to conduct more data analysis using BI tools (in our case Tableau) to streamline our operations and find problematic issues.

The software was around US$600,000 for 230 users and the vendor implementation cost was around US$1.5 million. The day-to-day cost of using the product is low. Just electricity and user administration maintenance.

• Oracle ERP
• Yonyou ERP

Allocate enough time to do the blueprint and UAT well, but don't drag on the project for too long. 1 year is good -- not too long and not too short.