SAP ERP Reviews

The primary use case of SAP ERP is for taking care of financials, procurement, production planning, and project systems for CapEx budgeting, sales and distribution, and from there to management accounting and human capital management. I'm the head of digital transformation.

SAP has the edge over other solutions in the sense that they have better production planning. When it comes to CapEx budgeting they have an edge over NetSuite. In terms of manufacturing in the automotive sector, most companies in the industry use SAP. They've recently included some good new features. 

Our customers initially find the solution quite complex and not very user-friendly so that is something that could be improved. It takes some time for them to get used to it. 

I've been using this solution for 15 years. 

The solution is very stable. SAP has a lot of experience and has evolved over time. 

This is a very scalable solution. 

The technical support is as you would expect and could be improved. 

I've carried out deployments for about 10 customers. For those without experience, the implementation can be quite cumbersome and complex, although, over time, they realize that all the business processes are properly mapped. Maintenance requirements depend on the number of users, which modules are being implemented, and the like. It really depends on the scale and size of the implementation. 

There are several licensing options including paying an annual subscription or taking out a perpetual license. 

I would recommend the solution for those in the manufacturing space. I rate this solution eight out of 10. 

It is a centralized system to manage your business. With the inclusion of BA, you can do analytics as well as predictive analytics, which helps a business to grow because you know where you are lacking and where you are growing more. You can balance and take statistical decisions to optimize business processes and have more benefits.

It is easier to migrate to SAP ERP from a legacy system. We have different products for data services, and it is easier to migrate to SAP ERP as compared to other solutions. 

Stability is one of the main features of SAP. What makes SAP ERP better than others is that SAP has taken into consideration the business processes of different industries, such as manufacturing. They have done the research, and they know what are the best practices. They have already implemented these best practices in SAP ERP, which are readily available for a client. Clients can also customize it based on their individual needs.

Their support should be improved. Instead of giving a general solution, their consultants should first try to understand the problem and then resolve the same. They should properly investigate the issue before providing the solution.

I have been using this solution for nine years.

Stability is one of the main features of SAP.

It is scalable. It has to be scalable. Otherwise, SAP will not be able to survive.

Currently, we have 5,000 to 6,000 people who are using SAP ERP as end-users. On the development side, we have around 40 to 50 people, and they are technical consultants and functional consultants. For maintenance, we have around 40 people from different function models.

There was one issue for which we were in contact with SAP. It was an isolated incident, and their support was okay. They were not that great. When an organization needs help, a relevant and experienced consultant should be made available for the client. They should properly investigate the issue before providing the solution.

It was easy to install. It took more than a month. It was done around 2012.

I did it myself.

SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud.

I would recommend this solution to others. I would rate SAP ERP a nine out of ten.

The majority of the projects I was involved with were for production companies with huge manufacturing capabilities.

The solution is ideal for large enterprises. Normally, the companies begin bigger in size and have many production facilities. In terms of SAP ERP, it's best for very large organizations.

The detail of the configuration test thas appealed to me the most. I can do a lot of things in it. There are many great features on it. If you learn its code, you can do a lot of things. Generally, there's a lot of possibilities as the solution is quite vast and flexible. The possibility to configure it to fit any shape is great.

The solution can scale well.

The stability and performance are good.

The product is not a good fit for smaller companies.

It would be better if they completed the Fiori user interface. They really need to improve the interface. It would be great if even the older interface could be updated.  

The initial setup is complex. 

Technical support needs to be more helpful or responsive. 

The training is expensive.

I've been working with the product for three to four years at this point. 

The stability is good. The performance is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability is very good. If a company needs to expand it, it can. It's ideally for large organizations.

The technical support is not very good. We are not satisfied with the level of service we get. Microsoft, for example, offers better support.

I also use Microsoft.

The one thing different between this solution and Microsoft is, with Microsoft, normally the application training is relatively free or very low cost. The training for us for HANA or SAP ERP is expensive. They should think of reducing the pricing, or even offer free training, as that will help with awareness in the user and the better usage of the application. 

It's a complex application to initially set up. It takes time and you have to save a lot of small integrated details. There's so much configuration and features are available which makes the setup relatively hard. That said, it works. If you know it well, you can do it well. If you don't have the background, you will struggle.

The features on offer make it worth the price. It's not expensive in the sense that if the company needs the features, they will be willing to pay for them. They're necessary to the core business. 

I am an implementer consultant. I worked with a Microsoft partner and I've worked with an SAP partner, however, my work is as an implementer or implementation consultant.

I'd rate the solution at an eight out of ten. I find it better than Microsoft as an option.

SAP ERP is kind of a big effort. Therefore, the more learning and time taken for the implementation, the better off you will be. That said, it's an excellent solution.

We are using the solutions from anchoring to sketching all the business processes and documentation. It can be used in everything from manufacturing to finance or even marketing. Every process you can fit inside ERP.

The solution has many valuable features.

The procurement and payment processing aspects are very helpful.

The product launch capabilities and plans for builds are very good. 

When compared to, for example, Oracle, this solution is much, much bigger.

The solution is very mature.

Technical support has been very helpful.

We've found the solution to be very stable.

The scalability is good.

Users will find the initial setup to be pretty straightforward.

Overall, the solution isn't lacking any features.

What the company can get out of the solutions very much dependant on the users. They need to be knowledgeable about the product.

The user interface isn't as nice as SAP HANA's. They need to work on improving it in future versions.

We have used the solution for the past four years at this point. It's been a while.

The stability has been very good so far. There are bugs and glitches. It doesn't crash or freeze. It's very reliable.

The solution is very easy to scale. IOf a company needs to expand it, it can do so.

It's also very easy to integrate with other solutions and legacy systems.

We have about 500 users on the solution currently. We use it quite regularly.

we don't really deal with technical support very often. They are pretty efficient and they respond on time. So far, we are satisfied with the level of support provided.

We're in the process of moving to SAP S4 HANA. S4 will provide all the business processes required. Whatever you need it has on offer.

The initial setup is simple. It's not complex. You have a range of requirements on the system, therefore, you don't need more complexity configuring the system.

While we used a business partner who assisted us originally, we now have the internal knowledge to handle everything in-house.

Our IT handles any aspect of the maintenance that might be required.

Originally, it was configured by a business partner in Pakistan.

The pricing is modular. You are charged according to the business process you want to take advantage of. However, it's a bit better than Oracle. For example, if I am using Oracle's finance and manufacturing modules, I need two licenses, however, in SAP, we only need one license that captures all processes we're using.

There are no additional costs beyond the central licensing.

We are just a customer and an end-user of the solution. We don't have a business relationship with SAP.

We are in the final migrating phase from SAP ERP to SAP S4 HANA. We hope to finalize it within the year.

I'd recommend the solution to other users. I would rate it at a ten out of ten.

European migration in the 2000's was the main reason to change. The legacy mainframe bespoke application was difficult to maintain.

We were able to consolidate various obsolete IT systems 15 years ago in the context of merging several companies into a more integrated business.

Finance view across functions has been valuable. The platform has been used to automate transactional processes.

The ergonomics of ECC were poor and unattractive to newcomers, as businesses expect process streamlining.

SAP ERP can be used in manufacturing.

The most valuable features of SAP ERP are that its robust, user-friendly, and secure.

SAP ERP could improve by having better integration with other platforms.

I have been using SAP ERP for approximately 10 years.

SAP ERP is highly stable, it has been working fine.

The scalability of SAP ERP is very good.

I have not used the technical support from SAP ERP.

I would recommend this solution to others.

I rate SAP ERP a ten out of ten.

We are a manufacturing company and customers of SAP. 

This is a robust solution with a lot of control measures. They provide extensive documentation and I recommend it for an enterprise organization. The Asset Manager feature is great and the solution has good integration. 

I think that implementation could be simplified. 

I've been using this solution for about eight years. 

The solution is stable. 

The solution is scalable. 

We have in-house support but can use external support when necessary. 

The initial setup is somewhat complex and requires advanced planning. 

The solution is quite expensive but for an organization the size of ours, I think it's worthwhile because of the information that goes into it and what it provides.

If you plan to implement this solution, the most important thing is to spend time in the planning. It's important to have an extensive checklist and set up the test environment before going into production. 

I rate this solution eight out of 10. 

I work at a hospital and SAP provides core components. We're in the health industry and we use industry solutions that are designed specifically for health care. We are customers of SAP ERP and I'm a development specialist at a health institution in Colombia. 

This product has a lot of good features. We previously used several systems that were very difficult to integrate. ERP is great because it's more or less integrated and that makes a big difference in our organization. The modeling of the SAP ERP means it has far more features, processes, and more functionalities than we previously had. In every aspect, SAP is an enterprise solution that has a lot of customization and, as a hospital, it offers us tremendous help that supports our processes. 

There's a lot of functionality that could be improved. We are far better now than we were before, but as a hospital we are very sensitive about security and risk because clinical information is very sensitive so we're using an on-prem solution. We're not ready to go to the cloud and I feel that SAP is trying to force us into the cloud. That is a very different model and would be a huge effort because they are very different licensing models and there are different costs involved. In addition, there are some tools we use that no longer have support for the on-prem versions. The other aspect that's important for us is availability of our systems, and without that we'd be in trouble. If you need security 24/7 and you have a cloud solution there might be a couple of areas where the platform is down and there are disruptions. That's a huge problem for us. I'd like to see some support for the on-premise solution. 

I've been using this solution for 10 years. 

This solution is rock solid stable. We had some minor performance issues when we migrated from Oracle to the HANA Database but it's been very stable since then. 

The solution is scalable. We also have multiple back up systems so if one goes down there is immediate back up that's transparent for the user, because we're totally dependent on our systems.

We generally receive support from the vendor. If the problem needs more expertise, then we call SAP, but normally we talk to the vendor and they are helpful. 

The initial setup is not easy. To deploy SAP ERP you need consultants and you need training. There's a lot to learn before you can properly use the product because it's a huge solution. It took us a year to complete deployment. We deployed the ERP, the central component and the HCF, the human resources module and industry solutions for healthcare that is EHS and EHSM in a year. 

This is a very, very good solution, but a very, very expensive one too. You need infrastructure, you need training, you need a lot of components and a large amount of money. SAP has a lot of functionality. 

I rate this solution a nine out of 10.