SAP ERP Reviews

We use SAP ERP for finance, manufacturing, and purchasing.

It integrates most of the areas from a financial point of view and helps the company track operations on a global level.

I like that SAP ERP is very robust and stable.

It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better.

We have been using SAP ERP in our company for 15 to 20 years.

SAP ERP is a stable solution.

It's very scalable. It's just a matter of cost. We have 100 to 150 users at the moment.

Technical support is available anywhere, and it's easy to find.

The initial setup is very complex.

SAP ERP is expensive.

I would tell potential users that the implementation could be very complex. It's key to have clarity about the company processes from the beginning before implementing SAP ERP. If you don't, the company processes will have to be adapted to the SAP standard way of working.

On a scale from one to ten, I would give SAP ERP a seven.

Predominantly, we are using SAP as an ERP solution.

It's a good ERP system.

Agility is an area that needs to improve. The speed to build and the speed to deliver could be better.

I have been using this solution for two years.

It's a stable product.

This solution is scalable.

We are looking for different options to connect to SAP.

I would rate SAP ERP a seven out of ten.

I'm the head of IT and we are customers of SAP ERP.

This is a great product with a lot of good integrated modules. It's a fine product in terms of integrity, I have a lot of praise for the SAP. This is a next generation tool that has been greatly improved. 

It's difficult to code, the structured language is difficult and could be improved. In my view, the article financials could be better. 

We've been using this solution for around nine years. 

This is a stable solution. 

Scalability is not really relevant in this type of product. 

I've experienced both the functional side and the technical side. They are good, I have explored a few things about the ABAP Dictionary and technologies. The structured language could be simplified. 

If you have good resources and quality people who understand the business and procedures, the implementation is not a big challenge. 

I rate this solution a nine out of 10. 

We are a Thai company providing system integration. We are partners of SAP and I'm an associate manager at the company. 

In general, I like the features of this solution, in particular the customization. 

I think the license fees are too high. 

I've been using this solution for seven years. 

The product is quite stable.

Most customers are moving to the cloud so scalability is not an issue. We have an internal team of around 10 people who deal with engineering software. We have hundreds of users of this product. 

Technical support is good. 

The initial setup was quite straightforward.

Most customers prefer to implement SAP because of the customization it offers. 

I would rate this solution an eight out of 10. 

We mainly use SAP ERP for business and business process improvements.

SAP ERP has a good user interface with a lot of functionalities and good interface options.

It would be better if SAP ERP offered more competitive pricing. It would also help if it were more open, more flexible, with more standard products.

I have been using SAP ERP for the last 15 years.

SAP ERP is a stable solution.

The scalability of SAP ERP depends on different modules.

SAP ERP technical support has been really good. All SAP support has been really good. Response time is good, and they have a good understanding of the product.

It wasn't easy to install SAP ERP. It has its own sequence of steps that we need to follow, but it isn't that complicated.

The licensing costs are slightly on the higher side. They need to make it more competitive.

I would recommend SAP ERP to potential customers.

On a scale from one to ten, I would give SAP ERP an eight.

My company wants to change from the legacy system to the new system and new technology.

They also want it to be on-prem. 

Our kind of enterprise is expanding and wants to change the system to adopt a workflow. They want to improve productivity.

They provide a full service. 

My company has been using SAP ERP for ten years.

On average, the companies that use SAP ERP have around 50 users. 

=> I mean that related to license, company may has over 200 or 300 employees, but company only buys 50 account for 50, 70 end-users to use system.

Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely. 

SAP is more expensive than some of its competitors.

I would rate SAP ERP an 8.5 out of ten. Not a ten because the solution could be cheaper. 

It meets our requirements for a product to help us integrate and track business requirements and processes. Within the nature of our business, it meets our requirements for what we need it to do.  

SAP ERP has a solution for all our requirements. That is the only way I can put it because the evaluation was done by somebody else at our company many years back. What the product delivers kind of meets our requirements. That is the most valuable feature.  

The biggest issue with the solution is that it could be a little more user-friendly.  

We have been using SAP ERP (Enterprise Resource Planning) for at least 10 years, but actually for as many as 15 years.  

SAP ERP is a stable solution. We do not have trouble with crashes, bugs, and glitches.  

SAP ERP is scalable. Our current user base is maybe around 1,000 people. We should be able to increase that at will if we have the need.  

I do not think that SAP ERP fits perfectly to all industries. You have got to be careful in choosing it or other solutions. SAP is mostly good for manufacturing. It is good for certain sectors of the industry and works in our case, but it is not for every type of business.  

People do not have to do a lot of preparation before bringing the product onboard such as reading a lot of documentation. Mostly it is better that they see demos and project how it really works in their environment before they go for it because it is not user-friendly. If the business is within the service industry and service provision is the kind of environment they work in, I do not think I would suggest SAP ERP as a solution. If the potential client wants to use it for retail, again I would not suggest it because it is far too complicated for what they need to do and there are better solutions for that use case. It is typically good for manufacturing and those kinds of core product development industries.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate SAP ERP as around an eight-out-of-ten overall. For me the only thing that plays against it is that it could be more user friendly, that is the biggest issue I am looking at.  

The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business. That's the solution's most valuable aspect.

The solution is quite expensive. They need to work on the pricing to make it more reasonable.

There are no extra features needed. It's quite a complete solution.

I've been using the solution for seven years now. It's been a good amount of time.

The solution offers quite good stability. The performance is reliable. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

The solution is a bit smaller than I prefer to use, however, we don't have to take too many liberties with it, so, for us, it's fine.

We have about 20 users on the product currently.

We have reached out to technical support in the past. They've been quite good and I would say that, overall, we've been satisfied with the level of support they've provided.

The initial setup was pretty straightforward. I don't believe it was complex.

The vendor handled the entire setup for our organization. We didn't actually have to worry about the implementation process.

The costs are high in terms of licensing. It will be too expensive for many companies if they are considering using this solution.

We're just customers. We don't have a business relationship with SAP.

We are using the latest version of the solution.

Although it is a good product, I'd recommend that other organizations consider an alternate solution. This is due to the fact that it's a very expensive model. For us, for the very initial stage of our business, we've spent quite a lot on it. If a company has a vision for the next five years, it could prove difficult to adhere to the solution should things unexpectedly change.

It might be better to have a basic application available on the market. The licensing costs are far too high on this one.

I'd rate the solution seven out of ten, even though the costs are so large. In this time of COVID, people really are more cost-conscious and high licensing costs are untenable for a lot of businesses.