SAP ERP Reviews

My company wants to change from the legacy system to the new system and new technology.

They also want it to be on-prem. 

Our kind of enterprise is expanding and wants to change the system to adopt a workflow. They want to improve productivity.

They provide a full service. 

My company has been using SAP ERP for ten years.

On average, the companies that use SAP ERP have around 50 users. 

=> I mean that related to license, company may has over 200 or 300 employees, but company only buys 50 account for 50, 70 end-users to use system.

Technical support is fast. Whenever we have a problem, I contact levels 1 or 2 and they are timely. 

SAP is more expensive than some of its competitors.

I would rate SAP ERP an 8.5 out of ten. Not a ten because the solution could be cheaper. 

We are a Thai company providing system integration. We are partners of SAP and I'm an associate manager at the company. 

In general, I like the features of this solution, in particular the customization. 

I think the license fees are too high. 

I've been using this solution for seven years. 

The product is quite stable.

Most customers are moving to the cloud so scalability is not an issue. We have an internal team of around 10 people who deal with engineering software. We have hundreds of users of this product. 

Technical support is good. 

The initial setup was quite straightforward.

Most customers prefer to implement SAP because of the customization it offers. 

I would rate this solution an eight out of 10. 

We are using it for all of our core business processes, including finance, sales and distribution, warehousing, and HR. We have its latest version.

Its integration is most valuable.

Its user interface should be improved.

I have been using this solution for more than seven years.

It is stable.

It is also scalable. Currently, we have more than a thousand users.

Their technical support is fine. We have a Service Level Agreement with SAP's technical support. They are within their Service Level Agreement.

I would recommend this solution. It is the best ERP product. We plan to keep using it in the foreseeable future.

I would rate SAP ERP a seven out of ten.

We are using this solution for enterprise resource planning.

The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions.

The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. When we need to configure, modify rules, change policies, or taxes rules, when we move currencies around based on our other financial results, it can get very complicated. When we try to join everything together we have some problems. However, the process good, all of our material and procurement processes are going well. The problem is trying to consolidate the financial reports and this is where I have problems.

I have been using SAP ERP for approximately six years.

I rate SAP ERP a nine out of ten.

I use ERP for internal solutions like selling and our customer database.

An area for improvement would be the response time. In the next release, I would like to see more technical integration for directly designed solutions on behalf of the selling process so that you can design solutions and not have to use ten or more other tools to get the solution for selling.

I've been using this solution for a couple of years.

ERP is very stable.

This solution is scalable.

I previously used Salesforce.

I would rate this solution as eight out of ten.

All of our business transactions happen in ERP. 

All SAP solutions are quite costly. They could be cheaper. The license costs are pretty high. 

We have been using SAP ERP for more than a decade. 

SAP ERP is stable. 

SAP ERP is scalable. We have some five to ten thousand SAP ERP users. 

Their tech support is always good. 

We deployed in-house. Some 200 members of our technical team were involved. They were in roles like manager, engineer, admin, and support team member. 

I would recommend this solution. 

Predominantly, we are using SAP as an ERP solution.

It's a good ERP system.

Agility is an area that needs to improve. The speed to build and the speed to deliver could be better.

I have been using this solution for two years.

It's a stable product.

This solution is scalable.

We are looking for different options to connect to SAP.

I would rate SAP ERP a seven out of ten.

Mostly, I use ERP for engineering applications — small fry infrastructure.

ERP could use better integration with other systems. That's always the thing. Any upgrade or any other integration would be helpful with such a solid platform.

I have been using SAP ERP for about 10 years now. 

ERP is stable. The outcome is clear to us as far as the design goes.

I don't set the solution up. It's just for me to play with the keyboard.

I would rate ERP seven out of 10.