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reviewer1319490 - PeerSpot reviewer
IT Manager at a leisure / travel company with 1,001-5,000 employees
Real User
Easy to use software that helps with finance, invoicing, and accounting
Pros and Cons
  • "The most valuable aspect is that it is easy to use the software."
  • "Not a ten because it's not software for a structured company or something very big. That is my impression."

What is our primary use case?

Our primary use case is for finance, invoicing and accounting.

What is most valuable?

The most valuable aspect is that it is easy to use the software.

For how long have I used the solution?

I have been using SAP Business One on AWS for four years. 

What do I think about the stability of the solution?

There are limits to the analytical dimensions for the accounting. There are only three analytical dimensions. You can choose a maximum of three analytical dimensions. If you want to use a more, you can. You have to upgrade the software with a version like HANA.

Buyer's Guide
SAP Business One
October 2025
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

We are satisfied with the price. 

What other advice do I have?

I would rate it an eight out of ten. 

Not a ten because it's not software for a structured company or something very big. That is my impression.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Consultant at Wescgace
Consultant
Stable solution but there have been problems with the deployment
Pros and Cons
  • "I believe the solution is very stable."
  • "I feel that these vendors must be well trained so that they can deploy this solution."

What is our primary use case?

Our primary use case of this solution will be sale purchasing and financing.

What needs improvement?

Presently the vendor that is deploying it has lots of challenges. They are implementing it now, but we've not really signed it up. The challenge we are currently facing is that we are trying to integrate it with an SSL, or adding the SSL certificate. That is proving to be quite a challenge. That's mapping the private IP address with the public IP address.

I feel that these vendors must be well trained so that they can deploy this solution. The challenge is that they know the internal configuration, but they don't know how to configure it on a server. I don't think they have good knowledge of server security. 

What we are basically using it for, is as an accounting package. So the vendors need to have a very good understanding of accounting and balancing accounts. They are not well-grounded.

For how long have I used the solution?

A vendor is currently deploying it in our organization, so we have just started using it on premises.

What do I think about the stability of the solution?

I believe the solution is very stable.

What do I think about the scalability of the solution?

We currently have eight users and the only challenge I currently see is the performance. We only have a license for eight users, but we plan on increasing our usage if we are satisfied with it and if it meets our needs. So I believe the solution is scalable. 

How are customer service and technical support?

The vendor wasn't competent enough to deploy the SAP solution so I had to go online to help them resolve their issue. And I am a customer.

How was the initial setup?

The initial setup is rather straightforward even though we have been struggling with a few issues. 

What other advice do I have?

On a scale from one to ten, I rate this solution a seven. Additional features I would like to see in the next version is an ERP. This is an SAP Business One solution, but the HR part of SAP Business One is very limited. If they can add more features to the HR module inside the SAP Business One, it would be great. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SAP Business One
October 2025
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,706 professionals have used our research since 2012.
Shipping Note at a manufacturing company with 201-500 employees
Real User
A solution that offers easy deployment and good stability
Pros and Cons
  • "The production and planning processes of the solution are very good."
  • "The interface needs to be improved. It needs to be more user-friendly."

What is our primary use case?

We are a factory for reducing power meters, so we use the solution for all modes of production, finance, etc.

What is most valuable?

The production and planning processes of the solution are very good.

What needs improvement?

The interface needs to be improved. It needs to be more user-friendly.

In future releases, the solution should offer more flexible UI and more analytics.

For how long have I used the solution?

I've been using the solution for ten years.

What do I think about the stability of the solution?

The solution's stability is around 90%.

What do I think about the scalability of the solution?

The scalability of the solution is around 90%. We have about 15 users. We may scale in the future, but we haven't made plans to do so.

How are customer service and technical support?

We contact technical support one to two times a month. They're good.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

How was the initial setup?

The initial setup was straightforward. Deployment took around three months.

What other advice do I have?

We are using the private cloud deployment model.

I would recommend the solution.

I would rate the solution eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user457404 - PeerSpot reviewer
IT Consultant
Vendor
Simple to work with and provides finance and basic logistics functions
Pros and Cons
  • "It's useful for users and it's simple to work with."
  • "Production area and Bill of Materials: effective date and Subcontracting process."

What is most valuable?

  • Finance and basic logistic functions
  • It's useful for users and it's simple to work with
  • This product does what is needed, not more, but not less

How has it helped my organization?

New functions on project management and resource planning.

What needs improvement?

Production area and Bill of Materials: effective date and Subcontracting process.

For how long have I used the solution?

Eight years.

What do I think about the stability of the solution?

In version 9.2 the new add-on control seems to have some problems, so I moved back to the old method.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good

Technical Support:

Good.

Which solution did I use previously and why did I switch?

Yes, home-grown solutions.

How was the initial setup?

It was quite straightforward with just a little misunderstanding.

Which other solutions did I evaluate?

Murano from Sage, and Deister Software (Spain - a local solution).

What other advice do I have?

Product is very stable. The key factor: if the available functions fulfill the requirements.

What is included works fine. What is not included can be customized; but it is highly recommended not to abuse customization.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Pradeep Lakhe - PeerSpot reviewer
Pradeep LakheFree Lance Advisory & Consuting-Global SAP Project ,Program,Delivery Management Solution Consulting at a tech vendor with 10,001+ employees
Real User

NA

NasrRafiq - PeerSpot reviewer
SAP B1 Support Consultant at Abacus Consulting
Real User
Top 5
Helps many organizations to fix their inventory management processes
Pros and Cons
  • "The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs."
  • "The solution's CRM module can be made better."

What is most valuable?

The Material Requirements Planning (MRP) feature of SAP Business One has been most beneficial for our reporting needs.

What needs improvement?

The solution's CRM module can be made better. SAP Business One does not have an HRMS.

For how long have I used the solution?

I have been using SAP Business One for four years.

What do I think about the stability of the solution?

SAP Business One is a stable solution that provides many updates.

What do I think about the scalability of the solution?

Our clients for SAP Business One are usually small and medium-level businesses.

I rate the solution ten out of ten for scalability.

How was the initial setup?

It's difficult to implement the system and get the client's requirements, but after that, it's good.

What about the implementation team?

It takes around two to three months to implement the main parts of SAP Business One.

What's my experience with pricing, setup cost, and licensing?

If the client's budget is low, they go for SAP Business One. If their budget is high, they go for other products.

What other advice do I have?

SAP Business One is really good and has helped many organizations to fix their inventory management processes. The solution's CRM functionalities are good, but not that good. We can integrate other CRM systems like Salesforce and Odoo with SAP Business One.

Depending on the customer's needs, the solution can be deployed both on-premises and on the cloud. Gathering client requirements is a big challenge for us during the solution's implementation. I would recommend the solution to other SMBs.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1772496 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Real User
It's a complete system that covers accounting, the supply chain, and production
Pros and Cons
  • "Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS."
  • "I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."

What is our primary use case?

Business One is an ERP system that covers accounting, supply chain, production, etc. 

What needs improvement?

I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface. 

For how long have I used the solution?

I've been using Business One for two years.

What do I think about the stability of the solution?

Business One is stable.

What do I think about the scalability of the solution?

Business One is scalable. About 25 people in the company are currently using it. 

How are customer service and support?

I'm very satisfied with SAP's technical support. They took action on our issue quickly. 

Which solution did I use previously and why did I switch?

I previously used SAGE and a couple of other solutions, but Business One is the best.

How was the initial setup?

Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS.

What's my experience with pricing, setup cost, and licensing?

We pay for a yearly license.

What other advice do I have?

I rate Business One eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1772382 - PeerSpot reviewer
Founder and CEO at a tech services company with 51-200 employees
MSP
Good support for add-ons, very stable, and ideal for SMBs
Pros and Cons
  • "Add-ons that can be implemented are most valuable."
  • "It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."

What is our primary use case?

We are a reseller, and it is used in different industries, such as the manufacturing industry, perfume industry, steel fabrication, distribution, etc.

We are selling both on-premises and cloud versions, but it is more on-premises.

What is most valuable?

Add-ons that can be implemented are most valuable.

What needs improvement?

It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System.

For how long have I used the solution?

We have been selling SAP Business One for the last five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

It is scalable. You can add any number of users. 

It is ideal for the mid-sized market. In Dubai, there are a lot of SMBs, and it is ideal for them. 

How are customer service and support?

We are providing the support, and we get good support from SAP. I am satisfied with their performance.

How was the initial setup?

It is straightforward. Its implementation takes about two months. 

For its implementation, from the client-side, we need about three people. One finance manager should be there.

What other advice do I have?

I would recommend this solution. I would recommend looking at the case studies and implementations done by a reseller. You should see if they have implemented it in a similar industry. You should also write a list of your specific requirements on paper.

I would rate it a nine out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Eshvanth Singh G - PeerSpot reviewer
Practice Director at a tech services company with 201-500 employees
Real User
Top 5
Detailed improvement road-map, plenty of features, and cost effective
Pros and Cons
  • "The solution has all the basic features that are required for us."
  • "There are improvements needed. However, they provide improvements over time."

What is our primary use case?

My customers use SAP Business One mostly for retail, accounting, and inventory control. They have a detailed roadmap for improvements they will provide.

What is most valuable?

The solution has all the basic features that are required for us.

What needs improvement?

There are improvements needed. However, they provide improvements over time.

For how long have I used the solution?

I have been using SAP Business One for approximately 13 years.

What do I think about the stability of the solution?

The stability of SAP Business One is good.

What do I think about the scalability of the solution?

SAP Business One is scalable. The customization features can be scaled up based on your needs.

How are customer service and support?

We have been in touch with the support but most of the problems we handle ourselves.

I rate the technical support a five out of five.

How was the initial setup?

The initial setup is straightforward, it is easy to do.

What's my experience with pricing, setup cost, and licensing?

SAP Business One is a cost-effective solution.

What other advice do I have?

SAP Business One is cost-effective, user-friendly, and is suitable for the enterprise segment. I would recommend it as an SME segment product.

I rate SAP Business One a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. implementer
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
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Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.