Office 365 Reviews

I am just a user. It is on the cloud, so it is much better. I can use it wherever I want.

Office 365 is a pretty stable solution. It is in the cloud, so I can use all the documents that I have anywhere I want. There is one very good feature that I have. When I use SharePoint along with it, it makes life a lot easier for us, especially when I have to share documents or files with other clients.

There is really not much difference between Office 365 and standalone MS Office. However, regarding PowerPoint, while the icons are there, I wish it was as good as Apple's presentation software because it is easier to create PowerPoint presentations with Apple's equivalent software. They could have done better work if they had provided that functionality.

To be very honest, we use Cute FTP to transfer most files, and if they had FTP portals which they could guarantee were secure, that would be a great help. Then I would not have to start Cute FTP and perform all those operations. I do not know whether Office 365 has that functionality because I have not seen it, but it would have been quite beneficial if it was there.

It is easy to deploy. It is not rocket science, but deploying information over the cloud is something that I am very skeptical about. I usually use Cute FTP or FTP-type solutions, as it is more secure compared to sending or sharing information. I do use cloud sharing, but only for documents that are not secretive or sensitive. I mainly use FTP to load or unload sensitive data. Other than that, insensitive data is just a matter of using a shared drive.

Regarding productivity gains, we have no issues with Microsoft. It is a very good service that they provide. The only problem I have seen is that Windows 11 gives many problems, especially when it updates your software. Everything slows down, every application slows down. I have reverted back to Windows 10 because Microsoft Windows 11 is not working for me. Let us see how things work out.

It is very difficult to get hold of Microsoft support people or any support people, including Amazon. There are too many automated processes that you need to go through, and even then you do not know whether you will be able to speak to them.

It is pretty good, to be very honest. In PowerPoint, if I just use it as a standalone software, the number of icons available is comparatively less in standalone Microsoft PowerPoint compared to Office 365. Additionally, it is easier to integrate other icons into Office 365 than into normal, standalone PowerPoint presentation solutions. It is not that I cannot do it. We have developed a tool through which we can integrate it completely, but it took us a while to figure things out.

There is not much difference in Excel or Word, at least I have not come across much difference. We are not doing much with AI as yet.

Public Cloud

I use Microsoft 365 for the office package and Teams for calls and meetings. With Microsoft 365, I use applications like Excel, Word, and PowerPoint.

The most helpful feature I find in Microsoft 365 is the use of AI features, like Copilot, which allows for creating PowerPoint presentations through AI. It can increase efficiency, for instance, by enabling automated summaries in Word documents for different roles. This provides significant time savings and boosts productivity overall.

There could be an easier way to find features in Excel. For example, implementing formulas could be made simpler by improving feature discoverability.

I have been using Microsoft 365 for three years.

Sometimes with Excel, if different Excel files are related and access to one is unavailable, the Excel file in use may collapse. This means some data cannot be seen, which is a stability issue.

I have never contacted Microsoft's support because my company's IT team handles any issues I face.

I only work with Microsoft tools.

I find Microsoft 365 to be cost-effective, and it offers good value for the price paid.

I would rate Microsoft 365 a seven out of ten. I would rate Office 365 a seven out of ten.

On-premises

I primarily use Office 365 for emailing and utilizing tools like Word and PowerPoint.

Office 365 has many new features compared to previous versions, such as updated graphs and PowerPoint templates. The solution is mostly updated automatically. There are some automatic updates, reducing the need for manual updates. I have been using Office 365 for more than two or three years. Overall, it offers a range of tools useful for productivity, including Word, PowerPoint, and other features.

From a performance point of view, Office 365 can be too slow, especially when used intensively. It consumes too much memory, causing other applications to underperform. Technical support could also be better. I have previously raised many tickets regarding issues with Microsoft tools and experienced delayed responses.

I have been using Office 365 for more than two or three years.

Performance could be better. It is the main concern regarding stability.

Office 365 has a mixed scalability. It is not highly scalable, but there are no severe restrictions either. It does have some limitations when scaling.

Customer service could be improved. While I have raised many tickets on Microsoft tools, the response has been delayed. I would rate it five out of ten.

Neutral

The initial setup of Office 365 is not very difficult to implement. One person can handle it. The maintenance is not frequently needed.

One person can handle the initial setup and maintenance.

The solution might provide 30 to 40 percent savings.

The overall rating for Office 365 is eight out of ten. My main concerns include performance, support, and the desire for more integration with GitHub and AI features. Additional AI integrations would be beneficial. These could include AI for summaries or integrations with platforms like GitHub.

Private Cloud

Microsoft Azure

We primarily use Office 365 for presentations, Excel, Outlook, and the entire suite.

The most valuable features of Office 365 are its comprehensive suite of tools, including presentation, Excel, Outlook, and the entire suite. All features are helpful, which enhances our overall workflow. Office 365 is essential to our business operations. It has improved productivity and functionality by providing all necessary tools in one suite.

I have not thought about improvements. It is quite difficult for me to provide detailed suggestions. I haven't faced any significant stability issues or technical errors, and I am satisfied with the current features.

I have been working with Office 365 for quite a long time, more than a few years.

My experience with Office 365's stability is wonderful.

I have never contacted Microsoft support myself. Someone from our IT department or support team might have done it, but not myself.

Positive

I have always used Office 365 and have not tried anything else.

I was not part of the initial setup process. It was handled by someone from the support team, and it took only a couple of minutes.

The setup was performed by someone from our support team.

I have not evaluated other solutions. Office 365 is what I am used to working with.

I would rate Office 365 a ten out of ten because I have no problems with it. I do recommend Office 365 to others. I would rate the overall solution a ten out of ten.

Hybrid Cloud

Other

The common use case for Office 365 exists because everything in today's world is on the cloud. When a user logs in anywhere, they have access to their data. In Office 365, there are different types of licenses, such as Business Basic and Business Premium. Every license has different storage capacities. In Business Basic, users get 5 GBs of storage, 50 GBs of primary mailbox, and 50 GBs of archive mailbox.

In Business Standard, users have access to web and desktop applications, with the same storage allocations. OneDrive storage is 1 TB. Business Premium is a more expensive license that covers all the features of Business Basic and Business Standard. Additional licenses include Entra P1, which is used for Entra Admin Center regarding login, MFA, and conditional access policies. Entra P2 is available for advanced settings for tenants. Other licenses include Microsoft Intune, EMS E3, and various add-on licenses.

Real-time co-authoring in Office 365 is beneficial because users with a Business Basic plan can log in on any platform through portal.office.com and access all applications. However, without a license, mail IDs are not functional.

Office 365 is the best business platform for startups or small companies. Within the M365 tenant, administrators can create users, track all user mailboxes, check licenses, and reset passwords. Administrators can create PST files if someone leaves the organization, obtaining backups from the Compliance Admin Center. Mail IDs can be converted into shared mailboxes for future use. Shared mailboxes allow multiple members to use the same ID configured in their Outlook simultaneously.

I want to improve my knowledge of Microsoft Intune.

I have 1 year and 8 months of experience with Office 365.

I would rate the stability of Office 365 as perfect because I am familiar with it and it is the best product platform.

I would rate the scalability of Office 365 as excellent.

I would rate technical support from Microsoft as excellent.

Positive

I find the initial setup of Office 365 easy because I am very familiar with it.

The price of Office 365 is high, though improvements in pricing might occur in the future. The integration capabilities of Office 365 include co-pilot. It is very compatible with Microsoft products, though it may have limitations with third-party tools. Both AI-enhanced features, such as the editor and designer in Office 365, are useful and beneficial. I recommend Office 365 to other people. My clients are usually enterprise-size businesses. I would rate this solution overall as excellent.

Hybrid Cloud

Microsoft Azure

I use Office 365 for standard office tasks such as word processing, Excel, presentation, and email productivity. Additionally, I manage the system as an administrator for my company.

The most valuable features of Office 365 for me include online file sharing and real-time document editing where multiple collaborators can work on the same document and see changes in real-time. These features were integrated, likely inspired by Google Docs' success in implementing similar functions.

Office 365 could improve by providing better integration with Azure Active Directory to streamline user management. It would also be beneficial if they could offer additional support for non-ABC characters like the Malay Arabic script, known locally as Jawi.

I have been working with Office 365 for more than two years.

There were no significant issues during migration, but users initially had some complaints about file accessibility. After several iterations of the OneDrive client, the process became smoother with fewer requests or complaints.

Office 365 is very stable with no network downtime experienced in my region in the last couple of years.

Office 365 is a scalable tool. The scalability is straightforward as it works as soon as I pay for additional licenses.

We use a third-party managed service provider (MSP) for support, who are generally okay but are not well-versed in newer technical details like Azure Active Directory.

Neutral

We previously used Google solutions such as Google Docs, Google Sheets, and Google Meet before switching to Office 365.

The setup process is generally easy, especially on newer devices with Office already installed. However, older devices can take up to two hours for downloading and installing updates.

There is no direct return on investment as IT is a cost center. The alternative is using free open-source solutions, which makes quantifying the ROI in terms of support man-hours difficult.

Compared to the services provided and the multi-device capabilities, the price of Office 365 is reasonable. A loyalty program offering discounts or additional features for long-term users would be a beneficial addition.

For those considering Office 365, it is advisable to implement Active Directory services for better user management. For students or family users, it is a good subscription due to the variety of available productivity suites. Overall, I rate Office 365 a nine out of ten as there is room for improvement.

On-premises

I use Office 365 for making documents and PowerPoints. This was primarily during my college days and continued after I graduated with my Master's. I am still in the education industry, so the use hasn't changed significantly.

The recent addition of having the online version of Microsoft Word is really good. It used to be not as effective, but now it closely resembles Google Docs. The connection with the sheets is also a valuable feature. Teams is really helpful because my university uses Microsoft Outlook. Integrating with Teams and coordinating with my team members is very useful.

Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions. When I download and open a document on Windows, it may show as a one-page document. However, the spacing might differ online, and I often need to re-edit to ensure it appears as one page online.

I have used Office 365 for about seven to eight years, starting from my college days.

There were no issues during the deployment. It is pretty straightforward.

It is a stable solution. It's the most efficient thing.

Office 365 is widely used, so it has good scalability.

I have never tried to interact with customer service or technical support, so I have no idea about it.

Neutral

I used Google Docs and other Google applications back when I was in my home country. I am currently using Microsoft Office 365 because my peers are using the same.

The initial setup is pretty straightforward.

The pricing seems decent. I'm currently using a free version provided by my university. I am not familiar with the paid version cost, but the product seems good, and it’s okay to pay.

For documentation purposes, I used Google Docs along with Microsoft Office. For spreadsheets, I had a different experience between Google Sheets and Excel. Google is slightly easier, while Excel offers better automation tools.

I would recommend Office 365 to businesses, especially those using Outlook and Teams heavily. If they are using Outlook and Teams a lot, then they definitely have to have Office 365. I rate the overall solution an 8 out of 10.

Other

I use Office 365 for various tasks, ranging from Excel to PowerPoint, utilizing all applications of Office 365 in different capacities within the mining industry. It helps with tasks such as data analysis and is an essential tool for day-to-day operations.

Office 365 enhances productivity in the mining industry by aiding with data analysis. It is crucial for daily activities, providing support in making reports, presentations, and conducting data analysis. It is indispensable for multiple operations, ensuring that office work can be completed efficiently.

I would like there to be a feature where Office 365 can be linked with ChatGPT or Gemini to enhance our current setup. The introduction of AI features providing prompts is helpful.

I have been using Office 365 for more than five years.

I have not experienced any downtimes or stability issues with Office 365.

I find Office 365 to be scalable when adding additional resources.

There is another team responsible for handling technical issues and tech support, so I do not have direct experience with it.

Positive

While we also use Google Sheets, I prefer Microsoft products. Excel is easier to use compared to Google Sheets because I am accustomed to how formulas work and can apply macros easily.

I was not involved in the initial setup process as it was handled by the IT team.

The setup of Office 365 was conducted by another team, specifically the IT team.

Apart from Office 365, we have worked with Google Sheets.

I rate Office 365 as nine out of ten. Based on my experience, I would recommend Office 365 to others because it is a necessary tool for us and supports various operations daily.

On-premises