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reviewer1456368 - PeerSpot reviewer
BDR at a tech vendor with 5,001-10,000 employees
MSP
Efficient task management and quick access to instructions save time

What is our primary use case?

I have been working with the full Office 365 suite, including Excel and PowerPoint. We also have it integrated with Copilot, which I use extensively for various tasks.

What is most valuable?

The design feature of PowerPoint is really effective. The email functionalities are convenient, and the entire suite serves our needs well. I also use automation in Excel and benefit from SharePoint workflows. Additionally, Copilot is integrated with Office 365, which saves me time by allowing quick access to instructions and facilitating the creation of presentations.

What needs improvement?

The search feature in email just doesn't work effectively. If it could be fixed, it would be excellent.

For how long have I used the solution?

I have been using Office 365 for five, six, seven, eight, or nine years.
Buyer's Guide
Office 365
August 2025
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How are customer service and support?

Microsoft's customer service is really good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup was really easy.

What other advice do I have?

I have been a BDR manager and wish to remain fully anonymous regarding this review. I rate Office 365 ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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