Office 365 Reviews

Our company uses Office 365 for almost all operations, including Office, PowerPoint, Excel, Word, and collaboration with Teams.

Office 365 is popular and easy to use due to its intuitive interface. The collaboration with OneDrive allows us to access anything, anywhere, in the same format across devices, including mobile phones. It is very efficient and helpful for most people.

Office 365 can be too heavy at times. I have had issues with Teams, such as experiencing many blue screens two months ago.

I have been using Office 365 for at least five years.

I encountered connectivity issues specifically with Teams, which affected stability.

Office 365 is clear enough for scaling out, especially with SharePoint.

I have never interacted directly with Microsoft support, as I often rely on internet resources or colleagues for troubleshooting.

Positive

The installation of Office 365 is very easy.

Office 365 might seem expensive, but it is valuable and efficient for our customers. The experience gained is significant for saving time.

We also use tools like Teams and have used Skype and Office 365. Sometimes, we work with GitLab and Teradata.

I rate my overall experience with Office 365 as an eight out of ten. Microsoft products are beneficial and help save time due to their efficiency. I rate the overall solution an 8 out of 10.

Public Cloud

Other

Our primary use is for document management.

We use Sharepoint for managing documents, Teams for collaboration, Excel, Word, PowerPoint, and Outlook for email management. We also use the document creator for creating internal surveys.

Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic. 

The most valuable feature is that we can access our documents from anywhere. If we aren't using our official laptops, we can still go online to work. I think it helps a lot.

Integration with other platforms can be improved. As it is now, it works really well with Azure and other products from Microsoft. However, if you want to integrate something outside of this, especially with Excel, it gives us challenges. There are a lot of use cases in Excel where we want to integrate with other services.

I have been using Office 365 for the past couple of years.

I think that Office 365 is pretty stable. We are using it pretty extensively and I have not encountered any major issues.

I'm pretty sure that this platform is very scalable because now, almost everybody is working from home and using it. We have between 1,500 and 1,600 users who are scattered across geography. Approximately 1,300 are in India and the remainder is spread across the US.

I do not deal with technical support personally, although because we haven't had any major issues, I think that our interaction with them has been smooth.

Prior to using Office 365, we were using the on-premises version.

I would not say that the initial setup is complex. Rather, it is of medium difficulty, somewhere between straightforward and complex.

Once we decided to use Office 365, we were able to onboard people seamlessly. We were able to quickly start working with Team, Skype, and other products.

Our internal IT team took charge of the implementation and deployment. They were able to complete it without assistance. The deployment is now fairly automatic for new people and there is very little time spent on maintenance.

In summary, the features are really good, it has made our lives easy, and I highly recommend it.

I would rate this solution a nine out of ten.

Public Cloud

Microsoft Azure

We use this solution to detect if a user, physician, manager, or director have sent out their patient data.

The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.

Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable.

I would like to see a more user-friendly interface in the next release. We worked with a developer to upgrade the settings and optimize the base functionality. If the UI was more intuitive, all the user would need to do is click through.

Less than one year.

It's a good solution and it's a stable solution.

We have a team of five engineers and software developers taking care of maintenance issues. 

It's scalable because it's a cloud solution. We haven't had any performance problem with it.

The initial setup was straightforward. We followed the instructions. Since it's a cloud solution we just opened the administration tabs and created the rules as they apply to our operation. We created XML. We did have to build some code within the solution.

Deployment took a few months to fully implement the solution. The strategy we used was to test the solution within a test account first and after that, we deployed the products and we selected a subset of users to deploy it.

The version we are using is very generic. It requires that you perform a lot of customizations.

I rate this product a 7 out of 10. I give it this rating because it works but it's not sophisticated enough and not specialized enough for health care. It requires a lot of time to customize.

Our team is comprised of five people in a small consultant firm. Office 365 allows for all team members to work on the same files at the same time on OneDrive while using the market standards (Excel, Word, PowerPoint) for file editing and creation.

We've experimented with free options, but there is no point of trying to work in a file format that is different from that of our clients. That's the main reason that led us to Office 365.

All of our workstations are Windows 10 and Office runs perfectly. 

Easy sharing of files between team members in different locations, using both OneDrive and Office 365 (desktop and online), has improved efficiency by two times. Before using this solution, we had to rely on email to send files back and forth. No more renaming a document V1, V2, V10, Vn. Just open, edit, and let the seamless integration of Office and OneDrive deal with versions and edits. 

The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers.

The multiple-user editing capability is helpful, improving the productivity of our team on creating and editing files together, even when in different physical locations. 

File formats that are the market standard (docx, xlsx, pptx), is an important and relevant need to deal with clients' provided files. 

In general, the desktop apps could be a little leaner and open faster in less powerful machines. 

The interface for Outlook could use a refresh, to make it more like the other software in the suite.

Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application.

We have been using this solution for three years.

Office 365 is very stable. Actually, it is more stable than other similar solutions we have tried in the past (Libre Office).

MS has excellent support and tech support. They really engage in solving the issues you might have with the software. 

We tried Google Docs, but it messed the formatting on our complex - designed - documents. We have also tried Libre Office, but with similar results. Only by using Office 365 were we able to read and create documents without any formatting issues. 

The initial setup was easy and our team handled it by themselves. MS support gave some advice when needed. 

We handled the implementation in-house. 

We did not evaluate options beyond Google Docs and Libre Office. Once we understood that there was no point on going against the market standard for file formats, we went straight to Office 365. 

If you need, reach out to MS support. They were really helpful in setting things up for our team.

I work with Excel, PowerPoint, and Word primarily. My work involves collaboration with multiple people, especially when using these tools.

The most valuable features of Office 365 for me involve collaboration. My work requires collaboration with multiple people on Excel, PowerPoint, and Word. We use real-time collaboration as well as asynchronous work, where I can continue from where someone else left off. Additionally, automation features like formulas and linkages in Excel save me substantial time, at least forty to fifty percent in certain tasks.

One issue I face is that as the file size gets bigger, it takes more time to work through it. Improvement in backend processing to make such files run quicker would be helpful.

I have been working with Office tools for twelve to thirteen years.

I don't have any complaints about the stability of Office 365.

I haven't felt the need to contact Microsoft support, so I haven't interacted with their customer service.

Positive

The setup was straightforward for me because my company has it pre-built.

Overall, I would rate this tool at around 8.5 to nine out of ten. I rate the overall solution a nine.

We primarily use the solution for Excel, for analyzing data, and PowerPoint, for presentations.

There aren't any features that jump out at me as being valuable.

The Excel application's ability to handle spreadsheets and calculations if very useful.

The integration with other applications is pretty good.

There's a matter of sharing with other users. If someone is working on it or disconnects from the mutual storage, I need to save it as is and I need to override it. I cannot work together with other users on the same document. That may be possible on the cloud version of Office 365, however, I'm not sure as we use the desktop version. This is one issue we have with the solution.

If two people update the same file, it causes issues.

I've only been at this company for three months, and two months in the office. I've been using Office 365 since I arrived.

The solution is quite stable. I haven't had any issues so fr. There are no bugs or glitches. It doesn't freeze or crash. It's very reliable.

I'm not sure if scalability is an issue for this kind of application.

In our organization, there are hundreds or maybe even thousands of users. Everybody probably has some instance of it, whether it's on the cloud or on-prem. it's pretty prevalent across departments.

We are a huge company. For all of the applications we use, we have 20-30 people engaging in the support of all the projects, and not this solution in particular.

My understanding is the organization is planning to move exclusively to Office 365 and probably to the cloud. That's the next step we are taking.

I have never personally dealt with technical support, however, I believe it to be quite good.

I don't believe the organization used a different product before this solution was implemented.

The initial setup was straightforward. It wasn't complex at all. However, I'm used to working in the Microsoft environment.

I'm not sure how long deployment actually takes.

I don't know if we used an integrator or reseller to assist in the installation of the product, as I only really started at the company a few months ago.

I don't deal with accounting, so I'm unsure as to what the licensing costs would be.

We're a Microsoft customer. We don't have a business relationship with them.

I believe I'm using the 2019 version of the solution.

While this version is on-premise, it's my understanding that the organization is testing the cloud version for future deployment.

I would certainly recommend this product to others.

I'd rate the solution nine out of ten.

On-premises

I mostly use Office 365 for email. I have a license for five desktops, and my family is using all the five, including myself

I like Office 365's usability. 

As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request.

We've been using Office 365 since it was launched. Our company is a Microsoft partner. so we use Office 365 all the time. I also use 365 at home.

Office 365 is highly reliable. That's one reason I'm still using it. 

In the company, I was providing support for Microsoft solutions, so I never needed to contact support.

I'm still using Linux and Linux features. I primarily use Firefox and Thunderbird at home. 

Setting up Office 365 is straightforward. I use it on Mac and Windows, and it only takes a few minutes in both cases.

Office 365 costs 100 euros per year. That's perfectly okay for the features it has.

I rate Office 365 nine out of 10. In the old days, we always compared open-source solutions to Microsoft, and Microsoft usually had the better offering. I'm not sure that's always the case for personal use.

I am using the new version, which they launched at the beginning of this year in Portugal. Business Central is the new version of the ERP for Microsoft.

The solution can be deployed on a public cloud and on-premises.

My company implements the solution, but the clients I do projects for usually have 50-60 users.

The way the ERP presents information for the user is very good.

I'm working with logistics a lot, and I'm seeing that the Business Center is not so good because I've been working in IT since 1984, so I have some experience in logistic systems. Three years ago, I had a project with a big client here in Portugal and I started using Microsoft Navision, which is the old version of Microsoft ERP. Now we are changing to Business Center, but it's not very good.

I think Office 365 is a good ERP for services but not so good for businesses, for industries, or for logistic systems. Those areas could be improved.

I'm not happy with how Microsoft Office 365 works. Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything. I think that's not a good point.

I think SAP is very well prepared for that compared to Microsoft because it has the rules that departments have to follow. So, there should be more rules regarding restrictions for partners.

Procurement could also be improved.

I have been using this solution for about three years.

The scalability depends on the service area. For example, the scalability is good for the public sector, banks, and companies that are doing projects. For businesses like that, it's very useful. But for industrial and logic sectors, it's not scalable. 

There are some simple ERPs that are much better than Microsoft Navision and Business Center. For scalability, SAP is much more powerful than Microsoft.

I would rate technical support 4 out of 5.

I worked with SAP for three years. For maybe 15 years, I worked with another Portuguese ERP.

I switched to Microsoft because I started working for a multinational company. The problem is that for software that is made locally in Portugal, if you start a project with a company, you are stuck with that company. You can't change solutions, so you have a big investment in that kind of process. 

I think it's better to work with international products, because if you don't like that partner, you can switch to another partner. I think that is the best reason for one company to choose software that is implemented with lots of tech companies, because you can change and use another company.

Initial setup is very easy.

Some clients are starting to choose to pay monthly, and I think it's easier for them to understand the impact of the cost to the company.

I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price.

I would rate this solution 5 out of 10. 

For someone who wants to implement this solution, my advice is to ask your company to study the business and the needs of the project really well before choosing it. 

When a company wants to buy a solution, they usually don't understand what they want. They know they have some reasons to change or buy a new solution, but normally they are not very well prepared for a change. I think companies should make a study and then choose the best solution for their company's needs.

Hybrid Cloud