Office 365 Reviews

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Office 365 is used primarily for document management, reporting, and cross-functional collaboration. While our current data volumes are manageable, we complement Office 365 with Power BI for reporting and Azure Data Factory for data processing tasks. These tools help us analyze trends across projects, resources, and operations.

Team collaboration is streamlined using Microsoft Teams and SharePoint. We co-author reports in Excel, integrate links through platforms like Jira, and share updates instantly. This real-time collaboration accelerates feedback loops and reduces delays in communication and delivery.

Office 365 has significantly enhanced collaboration and productivity through integrated tools like Teams, Excel, and Power BI. The cloud-based setup has also improved data accessibility and sharing efficiency across departments.

Seamless Cloud Integration: Eliminates the need for VM-based transformation environments, particularly when paired with Azure Data Factory.

Real-Time Collaboration: Teams and SharePoint enable efficient document sharing and co-authoring.

Power BI: Offers strong visualization and reporting capabilities.

Overall ROI: We’ve seen notable value in terms of productivity and operational efficiency.

A key enhancement would be integrating AI-based prompting directly within Microsoft Word or Office apps. The ability to generate structured content using AI prompts would save time and improve document creation workflows.

I have been using Office 365 for about one and a half years. Our organization recently migrated to it from an on-premises Microsoft setup.

The platform has been reliable. A rare instance of downtime was resolved by Microsoft support within a few hours.

Office 365 handles our current needs well. For larger datasets or transactional systems, integration with platforms like Azure Data Lake would be more suitable.

Our experience with Microsoft support has been positive. Issues were addressed quickly and effectively.

Positive

We previously used on-premises Microsoft tools before migrating to Office 365 for a cloud-based experience.

Our migration from on-premises to Office 365 was smooth and straightforward.

Office 365 is managed internally by our organization under an enterprise licensing agreement.

Office 365 delivers strong value in terms of both cost and productivity gains.

Licensing and pricing are handled by our admin team, and the details are not directly visible to us.

Other options may have been considered, but I cannot recall the specific details.

I would recommend Office 365 to other professionals for its comprehensive suite of tools, strong integration, and cost-effective cloud performance. I rate it 9 out of 10.

Private Cloud

Microsoft Azure

I can do Office 365 and Teams as tools that I've worked with.We use all of Office 365, not just the Windows apps, and we use all security tools, including Skype and Gmail. I happen to have my own business copy of it because it works better for me, so I'm not actually aware of all features.

Having everything in one place in Office 365, and all the apps integrate together with OneDrive, and the email management is pretty decent. It's a very well-packed platform, and it all works together.We use Power Automate in Office 365 as an example; we have a spreadsheet of all our software renewals, and Power Automate goes through and notifies us 90, 60, or 30 days before the contracts run out that we need to renew the contract.Office 365 overall is cost-effective for us. We use the Enterprise E5 version of it, which gives us our Office license, all Windows licenses, and a whole bunch of tools, including Power BI, the whole lot. It's really good value.

I think when discussing the Word, Excel, PowerPoint apps in Office 365 specifically, they possibly do not have benefits in money savings or time savings.They could bundle in Copilot as part of the Office 365 subscription. I've been hands-on testing for a month, so that will definitely make a difference.Office 365 does not already provide me with some sort of AI features or integration capabilities; you have to have a separate account for that, as it just uses a separate license to work with all the different Office versions.

I have been working with Office 365 more or less since it first came out, as far as when I started, but not since rolling out.

I don't have any sort of complaints regarding stability issues with Office 365; it's pretty stable. We occasionally get odd little things, but it's very rare.

When I contact Microsoft regarding Office 365, they are usually pretty good in terms of support and very responsive.

Positive

Deployment of Office 365 is very easy to set up and configure for my needs.Rolling out Office 365 and setting up the users is pretty straightforward. If you're doing a complicated group policy or some sort of group scenarios, then it takes a little bit longer, but you can roll out for small businesses in literally days, and it's not going to take very long.

I haven't tried working with Copilot within Office 365; it's good, but native ChatGPT and Google Gemini are better. They give slightly better results, so even though Copilot's based on ChatGPT, it's not as good.Office 365 doesn't support other AIs such as Gemini; you have to take your document and upload it to the web, as it doesn't have native integration.

I mean Microsoft Office 365.I'd give Microsoft an eight out of ten regarding support for Office 365.Overall, I would rate Office 365 a nine out of ten. I think it's essential for any business.

They have replaced all my normal software with this stuff, and it is what I have to use because I do not set up my computer as IT people do it. It includes Office 365 applications such as Excel, Outlook, and Word.

They are basically identical.

I could not really say; it is just a system that delivers Excel and Outlook for me, so I had it before, and I have it now. It is just packaged differently; I do not see a difference in terms of that question.

They work sufficiently.

I suppose so; I do not think there are any alternatives. It is a monopoly.

It is a pain to use, to be honest.

Always having to log in repeatedly multiple times during the week is frustrating. Not being sure how it is connected to the cloud remains a gray zone.

I have been using it for a couple of years now.

It is stable, but something is using up a lot of RAM and CPU percentage, so it is slower than it used to be.

I just use my internal people.

I use Google sheets for personal use.

I know Office 365 Excel has functionality, but Google sheets works a bit quicker running on my machine, though my spreadsheets on that system were a bit more simple, so that might be a factor.

I use Polarion.

I have not used it much in the last year.

I have no idea about the installation as it just appears on my computer.

I am just a single user.

The organization has at least 30,000 users.

This review rates Office 365 as six out of ten.

I work with Excel, Word, and PowerPoint, essentially all applications within Microsoft solutions. These are crucial for data cleansing, data collection, and data analytics in our company, specifically in the banking sector.

Office 365 applications are indispensable for data cleansing, data collection, and analytics. Excel is the main application on every computer at our company, acting as the primary system for formulas, data extraction, and data cleansing across various sectors in Egypt, including banking and real estate. The macro system in Excel allows for creating local applications that assist in processes without incurring additional costs. Moreover, AI integration helps automate formula writing, saving time and enhancing productivity.

Office 365 should be able to handle larger datasets for cleansing, similar to SQL capabilities. Excel can presently only collect around ten thousand columns of data, which is limiting. Performance enhancements in Excel and Word are necessary as they sometimes experience lagging and delays.

I have been working with Office 365 for more than ten years.

Office 365 experiences several performance issues, particularly in Excel and Word, including lagging and delays.

When we need to scale it up or down, Office 365 is found to be scalable without any limitations. It supports around three thousand users across our company.

We escalate our questions or problems within the IT department, and they take action.

Positive

The initial setup of Office 365 is very straightforward and easy to manage.

The cost of licensing Office 365 is reasonable. The only issue we face is related to the devaluation of the Egyptian pound, not the pricing of Office 365 itself.

I would recommend Office 365 to others, but I believe it is already widely used. I rate the solution nine out of ten.

On-premises

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Having the Copilot implemented recently in Office 365, Microsoft has some edge on that.

Teams and SharePoint are the best features for my team's collaboration in Office 365.

The Copilot integration in Office 365 stands out by providing various different kinds of support to daily users utilizing AI help on other products.

To make it even better in the next release, they can improve the categorization and utilize AI help to suggest mail descriptions and everything to categorize mail in different ways, depending on the priorities of a user, and so on.

They still need to improve their email categorization, and their AI capabilities have room for improvement.

I have implemented Office 365, and it has been already a few months.

We have not faced any issue with the integration of Office 365.

It is already implemented and being used.

I am generally satisfied with my current solution.

I rate Office 365 eight out of ten.

I have another call and meeting in five minutes.

I have been using Microsoft 365 as it operates in the background and integrates with my other Microsoft apps. It is something that we have because I use Microsoft products for all my work.

Microsoft 365 operates seamlessly in the background, allowing us to perform tasks across different Microsoft applications.

I primarily use PowerPoint quite a bit these days. Microsoft 365 works in the background and integrates with all the Microsoft Suite applications. All the apps I use are primarily Microsoft apps, which makes everything I do work seamlessly with Microsoft products.

The main issue is with the Microsoft Authenticator, which sometimes does not work as expected, causing a hassle. Additionally, Microsoft Defender sometimes does not work well with other antivirus software, causing conflicts. I often end up using Google Authenticator as an alternative.

I have been using Microsoft 365 for about three to four years.

There were no issues with the deployment of Microsoft 365 for us.

We are a very small company with active users being less than ten, so scalability has not been an issue for us.

I feel frustrated with Microsoft support sometimes, rating it a five. It is difficult to get through to support, and they often refer us to guides to solve problems rather than providing direct support.

Neutral

The initial setup of Microsoft 365 was straightforward and not problematic.

The setup was completed in less than 30 minutes.

I do not have any problems with the pricing of Microsoft 365.

I compare Microsoft 365 to Google products. I have worked with Google through some clients, and my experience suggests that Google's platform seems more secure and better for live, real-time collaboration.

I would recommend Microsoft 365 to other businesses as it is a better product compared to its competitors. I rate the overall solution a seven out of ten.

For Office 365, I use it for communication and sharing information with the team, specifically when I have to share big files, so I use Teams because of the limitation in email. For professional communication with customers, we use the email, not chat.

The most valuable features of Office 365, what I appreciate most about using it, is that the interface is very user-friendly and intuitive, especially when they include the Copilot.

The integration with Teams and SharePoint has impacted our project management in an awesome way. We can contact all team members through Teams, and all the information they produce is stored in our SharePoint.

For the Office 365 environment, I believe they have a lot of features already covered, but it just relies on the kind of license that the customer or user has. I don't have any improvements right now.

I have had experience with Office 365 for the last five or six years.

In general, my thoughts on the scalability of this product are that it is very reliable.

I would rate Microsoft support for this product as eight out of ten.

I give it this rating because the protocol is very much the same even when you have an emergency, and you don't have the specific expertise at the first call. They triage the incident, and that's acceptable, but it's not always aligned with the criticality for the business.

Positive

We did not use a different solution before Office 365, nor have we ever evaluated other options.

Regarding the setup, it's not a simple process, but it is not the most complex solution in the market. It depends on the kind of implementation that the customer would prefer to have.

Regarding the return on investment for Office 365 for my company, it is very easy to defend the acquisition against the finance team because the product offers many advantages, time saving, quicker responses, accurate information, and security in the information and procedure.

I don't remember the specific product as that would be a long time ago, maybe I was doing research and asking what the specific product would be.

I'm not technically experienced with EDRs, XDRs, and Privileged Access Management tools as I don't work in the technical side of the product. I work more in the commercial side of the business.

I use Teams as an end user, so I don't have any opinion regarding the backend or technical side of Microsoft solutions, including Office 365, Zoom, or other virtual meetings.

I would recommend Office 365 to other businesses because it is easy to use, very friendly, and common in your environment, with most customers using it, so there's no issue with performance.

Overall, I would give Office 365 a nine out of ten.