Office 365 Reviews

I use Outlook, PowerPoint, Office, and Excel for my normal tasks.

We have enhanced security in Office 365 because our data resides in the cloud. Security is better now, but a good internet connection is required to have a good experience.We have bigger mailboxes now, so there's no need to keep PSTs on the local machine. Everything is in the cloud.I believe we currently have 100 gigabytes each in Office 365, though this might be based on what the company subscribed to.

It does my job, that is what I will say. It accomplishes the tasks I need it to do.

We have been working with Office 365 for two to three years now.

It is very stable. I would rate it eight for stability. If you have your internet connection and a good laptop, it works efficiently.

I would rate it 10 for scalability because many people are adopting Office 365 as it helps them reduce admin costs. The cost of administration on-premise is removed to an extent. It has to be scalable for so many people to be adopting it.

I have experience with technical support from Microsoft, but the product is stable, so I don't have any reason to contact even the local IT because it works effectively.

Positive

When I went to the mall to purchase Office 365 for my personal laptop, I noticed it depends on what you're looking for. I saw various options including professional and basic versions.The price tag is fair because significant innovation and research has gone into it. It is proper for the developers and Microsoft to be remunerated.I can recommend Office 365 to people because it allows them to concentrate on their core job while Microsoft handles any problems from the cloud.I rate Office 365 a 9 out of 10 overall as I don't experience problems with it.

Public Cloud

Microsoft Azure

My most common use case involves starting my day with Office 365, specifically with Outlook and Microsoft Teams. Teams is very good, and I am trying to get used to the new user interface because it changed a bit, but I spend a lot of time in Teams and, of course, also in Outlook. I also use Microsoft Loop for structuring and organizing meetings that I have with my colleagues. It's a very handy way of keeping the information without being over-structured, and I use Loop because I prefer to note something down instead of just saying 'Oh, I will remember this' and not writing it anywhere. Rather than using a very complex, huge application that needs time to open and has a very big structure, Loop is something in between, and I find it a very useful tool that I also use on a daily basis. If I would have to pick three, they would be Outlook, Microsoft Teams, and Loop.

In terms of advanced features, those are things that we usually do with Power Platform. We try to avoid building super complex Excel templates when we can use another more suitable tool or build a Power App for that.

What I appreciate in the Office 365 world is having Copilot as an assistant that can help automate many things. For example, if you need to translate something and want to ensure the translation looks professional and has a specific tone—formal, informal, friendly—then you can use Copilot for that or get a first idea and then edit the result. It helps to summarize meetings in Microsoft Teams and points out the most important key aspects discussed in the meeting.

If you have people who were not able to join the meeting, you can copy the summary and the next steps and send it to them. I find the extension with Copilot very good. One of my favorites is Copilot in Microsoft Outlook, which helps you find a meeting with people who have very busy calendars. I have a lot of appointments, and it's difficult to find a free slot. When I need help finding a slot that works for three or four colleagues with busy calendars, Copilot in Outlook helps with that.

In terms of improvements in Office 365, there might be things that need to be improved in many tools. I have some improvement suggestions for Copilot, but not the actual product itself, because I grew up with these tools. I did not know it differently. I had to use Outlook, and I learned how to do it, and now it's the default for me.

Sometimes there are simple bugs. For example, I create an appointment, and it disappears or is differently showcased in Microsoft Teams because Teams also has a meeting section as opposed to Outlook, but these are just temporary bugs. In general, these tools are very synchronized with each other.

What I would to be able to do is copy-paste meetings. If I want to send several blockers or potential meetings to the customer, I create the first one, and I want to be able to paste this first blocker on another day as blocker two, just paste and change the title. That's difficult to do. This is not something which works with Outlook yet.

I have been working with Office 365 for 7 years.

Regarding whether I consider Office 365 a cost-effective solution, I would say that if in the normal packaging, using AI—which will become the norm and the default in the near future—costs extra in Outlook, it would be nice to have those integrated in the licensing and not have to pay extra for Copilot or extra AI features. AI should be an intuitive thing and a daily job, and perhaps Microsoft should find a way to make the model still financially beneficial for them without raising the price just because we have new features and AI capabilities.

The name of the company is Orbis SE now. It's just the company change; the rest remains the same. On a scale of one to ten, I rate Office 365 an eight out of ten.

We utilize all the business features like sending emails with Outlook, receiving documents, and providing information with Word. We also handle smaller databases and export and calculate spreadsheets in Excel. Additionally, we use Microsoft Forms for surveys and Power Automate, Power Workflow, and Power Apps on the Microsoft 365 cloud.

One of the most valuable features of Office 365 is the collaboration capability. Multiple employees can work on the same document at the same time, which enhances productivity. This collaboration definitely impacts our efficiency positively and helps in secure document sharing and communication between companies.

I think it would be better if Office 365 enhanced communication about update policies. Providing the possibility to delay or skip updates would also be beneficial.

We have been using Office 365 since 2015, considering our history before migrating to Inario. Our company itself has used it since May 2021. Overall, we have been using it for about nine years.

The deployment time varies depending on company size. For smaller companies, it takes a few hours, but with larger, multi-location companies, it can take two weeks or more due to the need for more configurations and security compliance.

The stability of Office 365 is quite satisfactory. Occasionally, there are minor issues, but nothing very noticeable.

Scalability is straightforward. Licenses are purchased and allocated via Entra, and users are ready to go. Scaling is quite easy, and I would rate it a nine out of ten.

The initial setup is quite easy for normal business use, which I would rate as a nine. However, on the administrative side, more time is needed to configure and check compliance.

The pricing for Office 365 is reasonable, though slightly reducing the cost by ten percent would be welcome.

The collaboration with other companies through Office 365 allows for secure document sharing and access to another company’s data once compliance is met and access is approved. The overall rating for Office 365 is nine out of ten.

Hybrid Cloud

Other

A typical use case for Office 365 is how I primarily use this solution.

The most valuable feature of Office 365 consists of the features that I prefer about this solution.

The areas of Office 365 that have room for improvement are what should be better in this solution.

I have approximately 10 years of experience working with this solution.

I would rate the technical support from Microsoft an eight on a scale of 1 to 10, where 1 represents low quality technical support and 10 represents high quality.

Before Office 365, I did use a different solution.

My relationship with Microsoft is that I am an end user.

I would rate the scalability of Office 365 a nine on a scale of 1 to 10, where 1 represents low scalability and 10 represents high scalability.

I would rate the stability of Office 365 a nine on a scale of 1 to 10, where 1 represents low stability and 10 represents high stability.

My thoughts about the price of Office 365 are that it is acceptable.

I would rate Office 365 overall an eight on a scale from 1 to 10, where 1 represents the worst solution and 10 represents the best solution.

My company name is Linda, and I have the title of Support. My email address is boris_kaluza@enter.sk.

Public Cloud

Other

I use Office 365 for standard office tasks such as word processing, Excel, presentation, and email productivity. Additionally, I manage the system as an administrator for my company.

The most valuable features of Office 365 for me include online file sharing and real-time document editing where multiple collaborators can work on the same document and see changes in real-time. These features were integrated, likely inspired by Google Docs' success in implementing similar functions.

Office 365 could improve by providing better integration with Azure Active Directory to streamline user management. It would also be beneficial if they could offer additional support for non-ABC characters like the Malay Arabic script, known locally as Jawi.

I have been working with Office 365 for more than two years.

There were no significant issues during migration, but users initially had some complaints about file accessibility. After several iterations of the OneDrive client, the process became smoother with fewer requests or complaints.

Office 365 is very stable with no network downtime experienced in my region in the last couple of years.

Office 365 is a scalable tool. The scalability is straightforward as it works as soon as I pay for additional licenses.

We use a third-party managed service provider (MSP) for support, who are generally okay but are not well-versed in newer technical details like Azure Active Directory.

Neutral

We previously used Google solutions such as Google Docs, Google Sheets, and Google Meet before switching to Office 365.

The setup process is generally easy, especially on newer devices with Office already installed. However, older devices can take up to two hours for downloading and installing updates.

There is no direct return on investment as IT is a cost center. The alternative is using free open-source solutions, which makes quantifying the ROI in terms of support man-hours difficult.

Compared to the services provided and the multi-device capabilities, the price of Office 365 is reasonable. A loyalty program offering discounts or additional features for long-term users would be a beneficial addition.

For those considering Office 365, it is advisable to implement Active Directory services for better user management. For students or family users, it is a good subscription due to the variety of available productivity suites. Overall, I rate Office 365 a nine out of ten as there is room for improvement.

On-premises

We are using Office 365 primarily for Teams collaboration and data sharing. This is mostly for meetings, as they are extensively used in our office.

The features of Office 365 are continuously evolving, but version control, document control, and various SharePoint features are valuable. We also utilize Power Apps to gather the necessary information from various users. The AI-enabled meeting notes feature has significantly improved our productivity. Teams meetings are an indispensable part of daily work for communication and collaboration.

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability.

We have been using Office 365 for approximately four years. It was a rollout in phases, so it has been a while since its adoption.

I did not personally participate in the deployment process, as it was managed by our IT team.

I would rate the stability of Office 365 an eight. Occasionally, there are hiccups, like issues loading Teams, but overall, it is quite stable.

Depending on use cases, Office 365 could be improved in terms of scalability. More AI integrations and improved search functionalities are needed. I would rate its scalability a seven.

I rate the technical support ten out of ten, as I've never needed to reach out for assistance after years of usage.

Positive

We previously used Skype, but switched to Office 365 for better collaboration, data availability, and accessibility. It's about more than just meetings; it’s about collaboration.

The initial setup experience was somewhere between a seven and an eight. As I didn't undertake the setup myself, I'm basing this on the overall feedback.

Our IT team performed the implementation. It's a large enterprise, so I was not personally involved.

I did not evaluate any other options myself. The IT team may have done so.

I rate Office 365 an eight overall. It enables users to access firsthand information they seek. I would definitely recommend it to similar users. The overall product rating is an eight out of ten.

Public Cloud

Microsoft Azure

I use Office 365 for various tasks, ranging from Excel to PowerPoint, utilizing all applications of Office 365 in different capacities within the mining industry. It helps with tasks such as data analysis and is an essential tool for day-to-day operations.

Office 365 enhances productivity in the mining industry by aiding with data analysis. It is crucial for daily activities, providing support in making reports, presentations, and conducting data analysis. It is indispensable for multiple operations, ensuring that office work can be completed efficiently.

I would like there to be a feature where Office 365 can be linked with ChatGPT or Gemini to enhance our current setup. The introduction of AI features providing prompts is helpful.

I have been using Office 365 for more than five years.

I have not experienced any downtimes or stability issues with Office 365.

I find Office 365 to be scalable when adding additional resources.

There is another team responsible for handling technical issues and tech support, so I do not have direct experience with it.

Positive

While we also use Google Sheets, I prefer Microsoft products. Excel is easier to use compared to Google Sheets because I am accustomed to how formulas work and can apply macros easily.

I was not involved in the initial setup process as it was handled by the IT team.

The setup of Office 365 was conducted by another team, specifically the IT team.

Apart from Office 365, we have worked with Google Sheets.

I rate Office 365 as nine out of ten. Based on my experience, I would recommend Office 365 to others because it is a necessary tool for us and supports various operations daily.

On-premises

I use Office 365 as a productivity tool for correspondence, presentations, spreadsheets, and reporting. My team individually utilizes different functionalities depending on their tasks, such as writing correspondence, emails, reports, and doing calculations and spreadsheets.

The most beneficial aspect of Office 365 for me is its compatibility across companies, ensuring seamless communication and collaboration because the majority of people use the product. While there may not be anything exceptionally special about it, its widespread use makes it necessary. Furthermore, the ease of managing subscriptions allows flexibility in handling workforce changes, such as reducing the number of subscriptions when headcount is lowered, enabling easier management.

I cannot think of any specific features or functionality that needs improvement off the top of my head. Nowadays, the initial setup is much simpler compared to decades ago, though the backend and admin of Office 365 can be daunting. The frequent changes to module names like SharePoint and Exchange Plus can be tough as they make familiar features look different.

I have been using Office 365 for more than fifteen to twenty years.

The initial setup of Office 365 is much simpler nowadays compared to previous decades.

I have not faced any serious performance or reliability issues with Office 365. Even without an internet connection, I can still work with the tools, except for Outlook, which cannot send emails. Overall, there is no problem.

There have been no limitations or scalability issues with Office 365. If there is any increase, I just subscribe to additional licenses.

I seldom consult Microsoft tech support because it is not clearly stated where support is available, or whether it is free or chargeable. Hence, I generally talk to our vendors for assistance. The issues are not major since Office 365 is primarily a productivity tool.

Neutral

I started with Google but found it difficult to keep track of both platforms. I moved to a subscription-based model with Office 365 for a single platform to settle everything.

The initial setup is much simpler nowadays compared to the past decades.

The flexibility offered by the subscription model enables cost savings when reducing the headcount, as I can easily manage the licenses online. This flexibility is advantageous compared to the traditional way of managing software versions.

The pricing is not very reasonable as it could benefit from being more flexible. Sometimes I want specific features that are only available at the next level of subscription, targeting companies with a few hundred or thousand users when those features should be more widely available.

I evaluated Google before switching and found synchronizing email between Outlook and Gmail difficult at first. Early on, Office 365 had just started with cloud services and Gmail was more established.

I would recommend Office 365 because for an environment of our size, there is not much choice. Handling multiple platforms would be a nightmare for us. For a smaller company with just a few employees, Google could work, but for us, having a single platform is preferable. I rate Office 365 around eight or nine out of ten.

Public Cloud

Other