Office 365 Reviews

I use Microsoft Security Copilot inside the company as it helps to assist in programming and document writing.

The main use cases for Microsoft Security Copilot involve searches. I have been using Microsoft Security Copilot for approximately one year.

Currently, I am using Copilot in programming, document creation, and information searching.

The feature of Office 365 that has significantly improved my team's collaboration is sharing cooperation with other team members or other teams. Working with the same document is more useful now.

A major efficiency gain enabled by Office 365 automated tools is that it helps with sharing documents and information, so efficiency can be improved substantially. Our company needs to share considerable information with the world and the China part. We mainly use Office 365 for sharing information.

Office 365 has AI capabilities that improve our processes, as we are using Copilot to assist us in writing documents. For example, we link up with Microsoft Teams, which helps to record scripts and wrap up meeting minutes.

For additional features that would make Office 365 even better, I think of better linking with Microsoft. Because we cross-sign, if Microsoft Excel could link up with a database, analyzing and getting information would be better.

I have been using Office 365 for a very long time, maybe over five years.

I have not faced any issues with the deployment of Office 365. It works smoothly because our company has an individual software vendor that can easily distribute new packages and handle software updates. As users, we do not need to handle upgrades for Office or Teams; they automatically run without requiring us to solve those issues for the department.

I am not looking for a new solution or already using something.

I have no experience with Jama Connect or any other Application Lifecycle Management tool. I inspect what is possible to use in the process only. We are just studying to see whether it is suitable for our process, looking around at all options. I do not have any planning to use this currently.

I am not sure if we bought it on the AWS Marketplace because this is handled by the MIS department. The whole package includes Microsoft 365, Copilot, Azure server, and software firmware.

We use more than two features automatically. Every time we face a problem, we can handle it. We might be using Copilot, not Security Copilot.

To integrate Office 365 in our daily business workflows, it is not really tightly integrated with Copilot or other systems; it functions as a typical office solution. We share information and use it for operation. We are using Office 365 for operation, development, documents, and information only. It is not deeply integrated with other systems Azure or management tools, so I am looking for any service that can be integrated with our program or process.

On a scale of 1-10, I rate this solution an 8.5.

Public Cloud

Microsoft Azure

For most of the things, I can describe the use cases for this. Practically, collaboration, preparing documents, and even creating websites through SharePoint are primary uses. This is mainly for educational use, though our administration uses it as appropriate. We are not using the whole spectrum of the provided applications, but it got us very well through the pandemics. Practically, we could implement remote learning very fast, and it was very helpful, Teams especially. Microsoft provides the tools for synchronizing information from the student information system, making creating those Teams a breeze. Practically, they were ready overnight.

One of the most valuable features with Office 365 is email, then it's collaboration mainly through Teams. OneDrive is beautiful. People have the possibility to use the web tools: web Word, web Excel, web applications, or we have licenses that they can download for the desktop applications and use them on their computer. Practically, whenever they need the features that are not included in the web applications because they are light, they can use the possibility to download and install those desktop applications, which are complete.

I don't think there's anything small about Office 365 that maybe even their support could be a little better or customization or integration. It's okay. I'm not aware of the support calls users are placing, but in 10 years I probably had five or six support tickets placed. Practically, it works for us. There are some things whenever their services are degraded, we just check. If they notify that they have the degradation of service, then we wait. Most of the time, those calls are solved, and then the issues that we had go away.

As a matter of fact, I've used it for 10 years. We started using it sometime in April 2015, if I remember right.

It was Office 365, and there was a problem with the owner of a Team. That although it was listed as an owner, he couldn't do whatever an owner can do.

At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features. It's getting better and better.

At this time, we have just built a staff site, and we are looking for developing a school portal, but this is yet to be a work in progress.

We don't use those applications mainly regarding how AI is used in Office 365, such as for document management and data analysis. They have things organized in folders and similar structures. They use SharePoint sites for dissemination. It's good and pretty easy to handle, and it meets all needs.

I consider that the licensing or pricing with Office 365, the kind of license we have is very good.

I rate Office 365 between 9 and 10 out of 10.

Public Cloud

Microsoft Azure

We use Office 365 for business and office productivity, and we appreciate all the functionality because it has SharePoint and meets our requirements. I use OneNote and Visio, so we can order as we require it. The big advantage is that whatever features you want you can select, and whatever you don't want you don't select.

The features of Office 365 that I find most impactful for improving productivity include OneDrive, so all our cloud data is there. Everything is backed up and always available, and if there is a maintenance issue, we receive good notice. It has everything one would need to run a modern office, providing every solution we require.

The collaboration tools in Office 365 enhance my team's workflow immeasurably, and they are absolutely top class.

In terms of disadvantages in Office 365, the cost is something some people complain about because I live in South Africa and it is quoted in dollars. By the time we exchange for our weak currency, it becomes quite expensive, but other than cost, there is nothing I would complain about. The product itself is absolutely superb, and while many companies in South Africa run Google because it is cheaper, cost remains a factor here. Microsoft does not give territorial pricing relative to exchange rates, unlike many other companies.

I have been using Office 365 for 5 years.

The deployment of Office 365 was very easy.

I got one of my tech professionals to help with the Office 365 deployment, and he did not encounter any problems.

For stability, I would rate Office 365 as a 10.

I think Office 365 is a scalable solution, and I would rate it a 9.

For technical support, I would give them a rating of 10.

Positive

It took a couple of minutes to set up Office 365, just registering, putting in the card details, and setting up the users, but it was very quick, about 30 minutes.

I got one of my tech professionals to help with the Office 365 deployment, and he did not encounter any problems.

Regarding cost savings or return on investment after implementing Office 365, although there is an initial or monthly cost and we could do it annually, we choose to do it monthly. We find that the ROI is significant. We get the latest and greatest features, and today with Copilot and some of the really big advantages that they did not have a year ago, it has made a huge difference. We use Copilot in Excel quite extensively and not as much in Word because we are more of an analytics company. With ChatGPT, we are able to ask for solutions in Excel or PowerPoint, and the integration is great.

In terms of extra expenses with Office 365, it depends on what you order. It is not Microsoft's fault; for example, I was in the UK and saw that paying $20 is no problem there, but paying that here equates to 400 of my currency, which makes the price steep sometimes. If I am paying for a Power BI Pro license at $20, costing me 400 Rand, that is a frontline tool, which is not expensive considering the work we produce. However, Office 365 can be on the pricy side if you start trying to access all of the functionalities.

I did look for some alternatives to Office 365 because some team members enjoy using Google Docs to assist their analytics work. But ultimately, we are very much a Microsoft shop.

I need to do maintenance for Office 365 very seldom, once a year. In the maintenance process for Office 365, we have about 12 people involved.

For the maintenance side of Office 365, only one person is involved.

Looking at Office 365's pricing, I would give it a 4 on a scale from 1 to 10.

My overall rating for Office 365 is an 8 out of 10, but for the product itself, I would give it a 10.

I would definitely recommend Office 365 to other businesses, probably a 9 out of 10 for recommendation. This is only because of its price and the fact that they do not take into account developing countries such as South Africa, where they should give us more favorable prices or local prices.

We do not have a partnership with Microsoft, which is a sore point for us. We have reached out to Microsoft South Africa, and they are very hard to contact and largely uncooperative. We are a B-Level 2 and a B-Level 1, which are local affirmative action ratings that companies get. Level 1 is the highest, and Level 8 is the lowest. We hold amongst the highest BEE ratings, but we have not found Microsoft South Africa to be forthcoming or very open. We should have a partnership with them, and we run Power BI as we are a Power BI shop now.

I strongly would want to see a box within Office 365 for our team to have ChatGPT through OpenAI as well. We use Excel as a data source for many tasks and find that it integrates really well with Python. We write a lot of Python code and use Excel as a data sheet many times, and we operate through SQL and other zero elements as well. From an Office 365 viewpoint, we find that with Copilot and Python and Excel's provision for Python, it is very useful.

Public Cloud

Other

My main use case for Office 365 is for emails and collaboration.

The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization.

I am satisfied with Office 365 integration capabilities.

Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

I have been working with Office 365 for around four to five years.

The initial setup process for Office 365 is not complex; it is straightforward.

For stability, I would rate Office 365 a nine out of ten.

I would rate Office 365 a ten for scalability, ability to scale, and ability to expand.

I would rate Microsoft technical support a five or six, as the support is not satisfactory.

The first level of support is not very helpful, especially when the issue is critical and they need to engage the backend team or the level three support team to fix the issue, causing escalations that take time to resolve the issue in a timely manner.

Office 365 is more preferable to me than GCP.

The reason is that functionality-wise, Office 365 is easier to use, and the functionality, scalability, and feature set that are available in Microsoft are much easier to use and understand.

The initial setup process for Office 365 is not complex; it is straightforward.

I am working with both the hybrid model implementation and the cloud-only model for Office 365.

I would obviously recommend it to other users.

For pricing, I would rate Office 365 a three, where one is high.

I can compare Office 365 with Google GCP, as GCP mostly provides the same feature set.

Office 365 meets all our requirements, and I don't have any additional features I would add.

It is mostly suitable for enterprise sales companies.

I recommend Office 365 for around 3,000 users, based on my experience.

Overall, I would give Office 365 a final mark of nine.

Hybrid Cloud

Microsoft Azure

I primarily use Office 365 for handling documents and spreadsheets. In my daily work, however, I am not a frequent user of office applications as I am more of a developer. We mainly use Google for collaboration and other tools like Notion, Miro, and Figma.

The most valuable features of Office 365 include its ecosystem integration capabilities, allowing for seamless usage across different platforms. The default settings work well for more than a decade, which is a testament to its user-friendly design. I also find the autosave and backup features, such as saving to iCloud and local storage, very useful. Although I use only formulas in Excel for basic calculations, this feature also provides time-saving benefits.

I do not have any specific complaints about Office 365, such as downtime, stability issues, or technical errors. I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.

I have worked with Microsoft Office and its suite for over twenty years

I have not experienced downtime, stability issues, or data loss when using Office 365. It is a reliable solution.

I have never contacted customer support for Office 365, so I can't provide feedback on their services.

Positive

The initial setup of Office 365 was straightforward and did not present any challenges. The default settings have been satisfactory.

I rate Office 365 seven out of ten. I emphasize the integration capabilities of Office 365, though other applications like Notion, Confluence, and various Google tools are also important in my workflow. Overall, I would rate the solution a seven out of ten.

Hybrid Cloud

Other

I can do Office 365 and Teams as tools that I've worked with.We use all of Office 365, not just the Windows apps, and we use all security tools, including Skype and Gmail. I happen to have my own business copy of it because it works better for me, so I'm not actually aware of all features.

Having everything in one place in Office 365, and all the apps integrate together with OneDrive, and the email management is pretty decent. It's a very well-packed platform, and it all works together.We use Power Automate in Office 365 as an example; we have a spreadsheet of all our software renewals, and Power Automate goes through and notifies us 90, 60, or 30 days before the contracts run out that we need to renew the contract.Office 365 overall is cost-effective for us. We use the Enterprise E5 version of it, which gives us our Office license, all Windows licenses, and a whole bunch of tools, including Power BI, the whole lot. It's really good value.

I think when discussing the Word, Excel, PowerPoint apps in Office 365 specifically, they possibly do not have benefits in money savings or time savings.They could bundle in Copilot as part of the Office 365 subscription. I've been hands-on testing for a month, so that will definitely make a difference.Office 365 does not already provide me with some sort of AI features or integration capabilities; you have to have a separate account for that, as it just uses a separate license to work with all the different Office versions.

I have been working with Office 365 more or less since it first came out, as far as when I started, but not since rolling out.

I don't have any sort of complaints regarding stability issues with Office 365; it's pretty stable. We occasionally get odd little things, but it's very rare.

When I contact Microsoft regarding Office 365, they are usually pretty good in terms of support and very responsive.

Positive

Deployment of Office 365 is very easy to set up and configure for my needs.Rolling out Office 365 and setting up the users is pretty straightforward. If you're doing a complicated group policy or some sort of group scenarios, then it takes a little bit longer, but you can roll out for small businesses in literally days, and it's not going to take very long.

I haven't tried working with Copilot within Office 365; it's good, but native ChatGPT and Google Gemini are better. They give slightly better results, so even though Copilot's based on ChatGPT, it's not as good.Office 365 doesn't support other AIs such as Gemini; you have to take your document and upload it to the web, as it doesn't have native integration.

I mean Microsoft Office 365.I'd give Microsoft an eight out of ten regarding support for Office 365.Overall, I would rate Office 365 a nine out of ten. I think it's essential for any business.

The team has already finalized the tool because the decision-makers are other teams and they have already onboarded some other tools for the patching.

For me, that is out of the box, as I'm not the right person to make their decisions. At the same time, I moved to another department, the application support team, which I'm currently supporting some applications.

In my use of Office 365, we have many different domains: exchange is different, Intune is different, Azure AD is different, and applications and services are different. I worked with the exchange Microsoft 365 exchange and then I worked with the defender with security, managing those defender things.

I also worked with the Intune team to manage the MDM deployment. Then I collaborated with the DevOps department to manage all those Kubernetes and DevOps and pipelines, checking the services. I was a middleman, checking everything, collaborating with all other departments.

This is where in Office 365 I worked around with them for 3 years.

For me, the most valuable features of Office 365 include eDiscovery, LDP, the security defender, the exchange, and many more.

If I can list it down, it would be a long list. Overall, it's really good. The management tools we have, such as device management tools, email management tools, and security management tools, every aspect is there. If we require any tools, we have them.

There is room for improvement in the exchange feature of Office 365. Sometimes users reach their emails quota; for example, if users receive a lot of emails and their quota has reached, they are not able to receive any more emails.

There is an archive service that Microsoft limits to 1 GB per day. This is a challenge currently faced by users. The migration part is also a bit tricky, especially from tenant to tenant or from third-party tools to Office 365, which relies on third-party tools to do the job. Improvements need to be made in this area.

I have used Office 365 for 3 years.

The deployment of Office 365 depends on the organization requirements. We can deploy it on the cloud for the exchange, but for some device management and from the user perspective, if the organization has on-premises servers, we can integrate it. If not, we can go for the cloud.

I would rate the stability of Office 365 ten out of ten. We do have some outages, but they are worldwide outages that happen very rarely.

The scalability of Office 365 is great, so I would rate it nine or ten out of ten. There are scenarios where we want to increase resources without affecting the current workflow, and it is feasible. It is very scalable.

Technical support from Microsoft really needs to improve because sometimes we have cases that drag on for months. I would rate it six or five out of ten.

I haven't used any different solutions before Office 365. In the earlier days, about 7 or 8 years ago, we used some exchange servers that were locally set up, and users were creating emails there in local AD servers.

After that, we moved to Office 365.

It is very easy. They have all the documentation we need; we can just Google it or simply download it from the Microsoft sites. It's very easy.

We are just a consumer. We do directly deal with Microsoft, but we have some vendors here in UAE who provide us all the solutions from Microsoft if we need them. For example, if we need our Office 365 licenses, if we need E5, E3, or whatever licenses we require, we have to have a vendor here in UAE, and they provide us with all the requirements.

In our company we have our own IT team for everything; we have a department for that. We are an MNC company operating in about 80 countries. They have very good staff, and because the main HQ is in UAE, the IT HQ manages everything from there.

It's more than 10,000 people using Office 365 in our organization, but I'm not sure about the exact number of staff we have.

I would rate Office 365 overall at eight out of ten.

Hybrid Cloud

Microsoft Azure

We use Office 365 for ordinary regular documentation, using Excel and similar applications.

The integrations with Teams and SharePoint are beneficial as we use Teams for sharing and editing documents. The integration helps with document collaboration, though I have not used it as much as Microsoft Word.

It is a standard platform used across many organizations, making it valuable due to people's general exposure to Microsoft products.

Microsoft could improve their online apps compared to the desktop versions, as they are not easy to use. Users often face issues with typing and incorrect inputs. I have noticed that when trying to use the online version, I immediately switch to the desktop version because of its superior usability.

I would give Office 365 a rating of 7. I appreciate Office 365, but some products, such as OneNote, are somewhat outdated. There could be improvements made specifically for OneNote. While it is a tidy, neat note-taking app, there is more potential for development. However, products such as Excel and Word rank very high, though some products could perform better.

I have approximately 3 to 4 years of experience with Office 365.

The desktop version is stable, but the online version has stability issues. When multiple people use a document in the online version, we encounter problems that do not occur in the desktop version. This creates an inconsistent experience between the two versions.

I cannot rate the customer service with Microsoft on a scale of 1 to 10 as I have never faced any issues, raised concerns, or attempted to contact technical support for Office products.

Positive

I am not familiar with the initial setup process as it was implemented organization-wide, so I am uncertain whether it was easy or difficult or if any issues were encountered.

I am not aware if our organization purchased it through AWS marketplace.

I do not know the pricing for our Office 365 or Microsoft 365.

I would recommend Office 365 to other businesses or people considering using it, though I have not used the AI features.

Regarding documentation, I do use the online resources. The online documentation is helpful, but not as beneficial as unofficial forums such as Reddit where users share their experiences and solutions. On these unofficial forums, other users who have faced similar issues provide answers. These tend to be more accurate and updated than the official Microsoft forums and knowledge base. While the official documentation helps, I often turn to Reddit or other platforms for additional information when the knowledge base does not address my needs.

I would rate my experience with that type of support at 7 out of 10.

Overall, I rate Office 365 a 7 out of 10.

Public Cloud

Microsoft Azure