Office 365 Reviews

We utilize all the business features like sending emails with Outlook, receiving documents, and providing information with Word. We also handle smaller databases and export and calculate spreadsheets in Excel. Additionally, we use Microsoft Forms for surveys and Power Automate, Power Workflow, and Power Apps on the Microsoft 365 cloud.

One of the most valuable features of Office 365 is the collaboration capability. Multiple employees can work on the same document at the same time, which enhances productivity. This collaboration definitely impacts our efficiency positively and helps in secure document sharing and communication between companies.

I think it would be better if Office 365 enhanced communication about update policies. Providing the possibility to delay or skip updates would also be beneficial.

We have been using Office 365 since 2015, considering our history before migrating to Inario. Our company itself has used it since May 2021. Overall, we have been using it for about nine years.

The deployment time varies depending on company size. For smaller companies, it takes a few hours, but with larger, multi-location companies, it can take two weeks or more due to the need for more configurations and security compliance.

The stability of Office 365 is quite satisfactory. Occasionally, there are minor issues, but nothing very noticeable.

Scalability is straightforward. Licenses are purchased and allocated via Entra, and users are ready to go. Scaling is quite easy, and I would rate it a nine out of ten.

The initial setup is quite easy for normal business use, which I would rate as a nine. However, on the administrative side, more time is needed to configure and check compliance.

The pricing for Office 365 is reasonable, though slightly reducing the cost by ten percent would be welcome.

The collaboration with other companies through Office 365 allows for secure document sharing and access to another company’s data once compliance is met and access is approved. The overall rating for Office 365 is nine out of ten.

Hybrid Cloud

We are using Office 365 for collaboration, their mail services for communication, and the Office 365 suite for fulfilling all client requirements.

The effective collaboration within our management through Teams is beneficial. Even though email is standard, Teams has significantly helped with collaboration. The tools such as Word, PowerPoint, and Excel assist in documentation and presentations. Office 365 improves productivity and collaboration.

PowerPoint could have more features to assist users in design. AI features within Word and Excel could be improved as well. Enhancements to AI-based summarization in Teams would be beneficial.

We have been dealing with Office 365 for a long time.

Office 365 is stable. We do not have any issues.

Office 365 is scalable. We started with fewer numbers and have scaled up as needed.

Our Technology Services team coordinates with Microsoft for ticket resolutions. Personally, I haven't dealt with tech support.

Neutral

We see value for money in improving productivity and collaboration.

I am not part of the cost management. The cost is handled by the admin team, and I do not have insights into it.

I would rate my overall experience with Office 365 as 8 out of 10. I would recommend Office 365 for its capabilities in handling collaboration, secure document sharing, and using standard tools like Word, PowerPoint, and Excel for documentation and presentations.

Public Cloud

Microsoft Azure

My use case for Office 365 nowadays is collaboration generally, specifically for emails, SharePoint, and OneDrive, as I collaborate with my team.

Having Teams as my central workspace, especially while working remotely, is essential.

Teams is the most productive feature out of everything in Office 365, thanks to the combination of chat with meetings and centralized file sharing, along with the ability to embed other applications within Microsoft Teams.

Personally, I now build solutions, which reflects how my role has changed. I build solutions that I'll be launching out soon.

Currently, it's majorly around the use of productivity tools, such as Office 365 and the similar tools, including Teams, Teams Planner, and Power Automate.

Based on my experience, I think Microsoft could improve the onboarding process for Office 365, particularly for end users who are not as technical, by providing more technical onboarding similar to what was done in the past with labs or demos that showcased capabilities.

There's much less video content now; it's more marketing content than technical content, which is not ideal for an end user.

I have been working with Office 365 since 2014.

The setup process for Office 365 is simple; it's definitely simple.

The stability for Office 365 is around a seven or eight.

It could be more stable, especially when doing co-authoring; applications may freeze or changes may not get reflected quickly enough on the remote end.

The scalability for Office 365 rates as an eight or nine; it's pretty much up there.

I can use Office 365 for businesses with over 2,000 users as well as for businesses with only five users, so the experience is consistent across the board.

I've rated Microsoft technical support a seven; they don't necessarily get all the answers, but they do refer when answers are not available.

The quality of support remains at a seven.

Neutral

I'm working with VMware solutions that haven't really changed from what I was making use of previously, so it's still pretty much the same thing. I'm also looking to get more in depth with Nutanix and its solution, majorly from a price comparison perspective.

I'm using a Cloud-based deployment model for Office 365.

I'd rate the pricing for Microsoft as a five.

I'm not using any AI integration with Office 365 at the moment.

I think Microsoft does a very good job with integration compared to other vendors, although I don't use their products as much as others, and I acknowledge that Google is improving on their identity security.

Overall, I'd give Office 365 a mark of eight.

Public Cloud

Microsoft Azure

Our main use case for Office 365 is its use for emails and Teams meetings. We have integrated our Active Directory, specifically through Active Directory Federation Services (ADFS).

The most valuable features of Office 365 for our team include email and Teams. We use calendaring, which plays an essential role in our productivity. Additionally, Microsoft Intune is a part of our usage, albeit it's not directly linked to Office 365. Another beneficial aspect is the integration of selectively using Copilot with Office 365.

I would suggest the inclusion of a data insights feature. In the past, there was a digest that provided insights into time distribution in emails and company mail, such as whom I communicate with most. There should be more relevant insights on the collaboration platform. It would be helpful to have an archive or a dashboard showing how much time is spent on collaborations or meetings.

I have been working with Office 365 for more than five years.

We have not faced any significant downtime. There was an outage about three years ago, but it was resolved quickly and was widely reported. Overall, Office 365 is pretty stable.

Office 365 is very scalable for our company. I would rate it ten out of ten for scalability.

I have used Gmail in a previous company, but now I am used to Microsoft tools and prefer them.

I was not part of the initial setup process, but the onboarding and engagement process for new recruits has been smooth.

Pricing is determined by our company's policy to align with Microsoft. Compared to other solutions, it may be perceived as expensive, though the decision was made at a corporate level.

I have used Google tools before, specifically Gmail, in another company.

Office 365 is a reliable and feature-rich platform. To fully benefit from it, users need to explore its various tools, which enhance productivity. It would be helpful to have a popup or widget providing training tips or news about features, like what used to appear for Windows products. I would rate the overall solution an 8 out of 10.

Public Cloud

Microsoft Azure

We are using Office 365 primarily for Teams collaboration and data sharing. This is mostly for meetings, as they are extensively used in our office.

The features of Office 365 are continuously evolving, but version control, document control, and various SharePoint features are valuable. We also utilize Power Apps to gather the necessary information from various users. The AI-enabled meeting notes feature has significantly improved our productivity. Teams meetings are an indispensable part of daily work for communication and collaboration.

There is no specific area of Office 365 that needs improvement as of now, but it sometimes becomes difficult to find the latest used files. The search functionalities could be improved. Also, the amount of storage available with Power Apps is limited, and more integrations with AI and better search functionalities could enhance its scalability.

We have been using Office 365 for approximately four years. It was a rollout in phases, so it has been a while since its adoption.

I did not personally participate in the deployment process, as it was managed by our IT team.

I would rate the stability of Office 365 an eight. Occasionally, there are hiccups, like issues loading Teams, but overall, it is quite stable.

Depending on use cases, Office 365 could be improved in terms of scalability. More AI integrations and improved search functionalities are needed. I would rate its scalability a seven.

I rate the technical support ten out of ten, as I've never needed to reach out for assistance after years of usage.

Positive

We previously used Skype, but switched to Office 365 for better collaboration, data availability, and accessibility. It's about more than just meetings; it’s about collaboration.

The initial setup experience was somewhere between a seven and an eight. As I didn't undertake the setup myself, I'm basing this on the overall feedback.

Our IT team performed the implementation. It's a large enterprise, so I was not personally involved.

I did not evaluate any other options myself. The IT team may have done so.

I rate Office 365 an eight overall. It enables users to access firsthand information they seek. I would definitely recommend it to similar users. The overall product rating is an eight out of ten.

Public Cloud

Microsoft Azure

I mainly use Office 365 for documentation, such as creating Word documents, Excel sheets, or PowerPoint presentations. These are the primary applications I utilize.

If I am on my phone or laptop, the document is available on both devices. This mobility is advantageous since earlier we had to send documents, but now if I save it in OneDrive, they are readily available.

Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks. Word, PowerPoint, and Excel are still very comprehensive and flexible. These tools remain powerful, and no other platform has reached this level yet.

Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers.

I have been using Office 365 for the last five or six years.

As a user, the deployment was very straightforward for me. It was a quick 10-minute process.

Overall, the stability of Office 365 is high. I would rate it a nine out of ten, although the lack of support on Mac can still interfere occasionally.

I rate Office 365's scalability as an eight. However, there have been instances on Mac where the auto-save function did not work when my machine restarted, indicating an area where scalability did not assist.

I have not interacted with the technical support of Office 365.

Positive

Previously, we used Word and PowerPoint installed locally on the machines separately. Our company decided to switch to Office 365 for centralized management by Microsoft.

The initial setup was very easy, especially since it is a SaaS solution. I would rate it an eight or nine.

In our office, Office 365 is available in the App Store. It was a plug-and-play setup, and installation was managed by Microsoft's centralized system.

The mobility feature of Office 365 has provided value, as documents are accessible on multiple devices like phones and laptops. Saving documents in OneDrive makes them easily available.

Content is available on various devices through OneDrive, facilitating document accessibility on the go. I rate Office 365 a nine out of ten overall.

Public Cloud

Microsoft Azure

I use Office 365 as a productivity tool for correspondence, presentations, spreadsheets, and reporting. My team individually utilizes different functionalities depending on their tasks, such as writing correspondence, emails, reports, and doing calculations and spreadsheets.

The most beneficial aspect of Office 365 for me is its compatibility across companies, ensuring seamless communication and collaboration because the majority of people use the product. While there may not be anything exceptionally special about it, its widespread use makes it necessary. Furthermore, the ease of managing subscriptions allows flexibility in handling workforce changes, such as reducing the number of subscriptions when headcount is lowered, enabling easier management.

I cannot think of any specific features or functionality that needs improvement off the top of my head. Nowadays, the initial setup is much simpler compared to decades ago, though the backend and admin of Office 365 can be daunting. The frequent changes to module names like SharePoint and Exchange Plus can be tough as they make familiar features look different.

I have been using Office 365 for more than fifteen to twenty years.

The initial setup of Office 365 is much simpler nowadays compared to previous decades.

I have not faced any serious performance or reliability issues with Office 365. Even without an internet connection, I can still work with the tools, except for Outlook, which cannot send emails. Overall, there is no problem.

There have been no limitations or scalability issues with Office 365. If there is any increase, I just subscribe to additional licenses.

I seldom consult Microsoft tech support because it is not clearly stated where support is available, or whether it is free or chargeable. Hence, I generally talk to our vendors for assistance. The issues are not major since Office 365 is primarily a productivity tool.

Neutral

I started with Google but found it difficult to keep track of both platforms. I moved to a subscription-based model with Office 365 for a single platform to settle everything.

The initial setup is much simpler nowadays compared to the past decades.

The flexibility offered by the subscription model enables cost savings when reducing the headcount, as I can easily manage the licenses online. This flexibility is advantageous compared to the traditional way of managing software versions.

The pricing is not very reasonable as it could benefit from being more flexible. Sometimes I want specific features that are only available at the next level of subscription, targeting companies with a few hundred or thousand users when those features should be more widely available.

I evaluated Google before switching and found synchronizing email between Outlook and Gmail difficult at first. Early on, Office 365 had just started with cloud services and Gmail was more established.

I would recommend Office 365 because for an environment of our size, there is not much choice. Handling multiple platforms would be a nightmare for us. For a smaller company with just a few employees, Google could work, but for us, having a single platform is preferable. I rate Office 365 around eight or nine out of ten.

Public Cloud

Other

Regarding the use cases for the product, it is used for all documentation purposes and computation purposes.

The complete Office 365 suite is used, and we have recently started using it for designing purposes because Microsoft Designer has launched. It is a great product to have. We also use it for Project Management.

The recent Microsoft 365 integration with Copilot is certainly very useful and effective, specifically for enterprise customers as it provides more than a 5x boost to productivity.

Within this suite, Microsoft Teams is another component that plays a big role. The way Copilot has been integrated into all the suites of the product, including Office suite and collaboration suite, creates a very effective combination that is being productively used within organizations and enterprises.

There is room for improvement to make Office 365 more affordable.

Pricing is the major concern because certain features are also part of some free suites that people are used to using in their daily life, which drives the demand for Office 365. If it would be commercially more viable and affordable for smaller and medium-sized enterprises, their suite would be one of the best suites.

I have been working with Windows for 35 years, which is the same period with Office 365.

The installation is quite easy, rating it 10 out of 10.

The solution is quite stable.

Since it is on-premises, the solution is one of the best and easiest ones, requiring minimal resources for management.

Support for Office 365 deserves nine points out of ten. The support is almost amazing.

Positive

From a productivity perspective, it is certainly saving time, but it is not saving money as similar work can be done with other Office suites available outside.

Regarding percentages and calculating ROI, it is difficult to provide specific figures.

To manage and maintain Office 365, deployment depends on the use cases. The complete suite is not needed on every endpoint.

For example, the Project Management suite is necessary only for PMO team members. Otherwise, just the Office suite is sufficient if they are not looking for the Designer component.

The integration with Copilot is a good example of AI integration. It would be beneficial to have open options to use any kind of AI that is available, apart from only being tightly integrated with Microsoft.

The Office suite can be integrated with many applications.

On a scale of one to ten, this solution deserves a rating of nine.

On-premises