Office 365 Reviews

We use it to collaborate. We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints. 

We are also using Microsoft Bookings to have calendars and automatic booking with people. At the moment, we are also using Microsoft Flow to be able to integrate between our CRM and SharePoint.

It's a very good suite. I did a survey, and our people are very happy using Microsoft.

The price is getting more and more expensive. They increased the price recently.

We are thinking about the way we are using our ERP and our CRM. The integration with ERP is not so good, but mainly due to the ERP, not due to Office. For integration with CRM, we are using Pipedrive.

The phone systems are expensive at the moment. The integration with mobile services is not so good. It's coming, but they could improve a lot.

I have been using this solution personally for many years. My company moved to Office 365 in September.

It's magic. We had many issues with our previous open source solution Nextcloud, and now we rarely have any incidents. Those who are using this solution in my company are very happy with it.

We installed the solution by ourselves and encountered some issues. We had some questions for technical support and they provided the answers, so it was quite efficient.

I would rate them a 5 out of 5 because they were very fast and precise.

We were using the Nextcloud open source tool.

It was quite easy considering our expertise, which was not very high. I trained my team thanks to Wiki and online documentation. It was okay. We did not use any partners.

We did the installation in-house.

For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license.

We are planning to switch from Office 365 to Microsoft 365, because we will deploy the security part and the configuration management part with Microsoft Defender and Intel.

I would rate this solution 9 out of 10.

Some people might be disappointed with this solution because I discovered that for my team, it wasn't so easy for them to use at the start. I provided all the links for online training for Microsoft, but sometimes when we have new people, they don't know. The training is really well done. Everybody's able to manage and to use it after following the online training.

I utilize the product in multiple ways. I am using SharePoint, OneDrive, Word, Excel, PowerPoint, and Outlook.

Office 365 is reliable and enhances productivity by allowing my team to use the same documents with multiple versions. The Outlook calendar simplifies meetings, and Teams improves communication. The uniqueness of working on the same file together is valuable as it prevents missing any information, and encryption and multi-factor authentication are crucial for security.

The language feature in Copilot for Arabic specifically needs more machine learning enhancement, and the tables in Microsoft Word need to be more flexible, similar to those in Microsoft Excel.

I have been using Office 365 for about two to three years.

The stability is very high.

Office 365 is very scalable.

From one to ten, I rate Microsoft technical support as an eight.

Positive

The initial setup went very smoothly and very fast.

As we are an educational organization, we think we have a very big discount, but I do not know the price.

During the conversation, Google is mentioned as a competitor.

I rate Office 365 as a ten for teamwork and a nine for overall work. I suggest providing advice to someone from Mars if they decide to use Office 365. I rate the overall solution as a nine out of ten.

Hybrid Cloud

Other

We are using Office 365 mainly for emails, document storage, SharePoint, and the Power Apps to build our own in-house applications.

The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated. For example, sending attachments to specific folders on SharePoint, adding people's SharePoint when certain apps are performed, or emailing certain people at certain instances, such as when you've done a follow-up with the CRM and you need a marketing email to be sent out at a particular point. 

I have been using Office 365 for approximately two years.

Office 365 is stable.

We have found Office 365 to be scalable.

We have approximately 25 people using this solution in my organization. All of our departments are using it.

The organization is growing rapidly, as we onboard more users, we'll be using Office 365 a bit more. We typically recommend Office 365 to our clients. The feedback that we have received from our clients is it's a solution they're willing to stay with.

Support Office 365 is at a high level. Any time I have an issue, support is always there. Whether it's by email or call back, the response is very prompt. I usually receive my issues resolved within less than eight hours.

I rate the support of Office 365 a four out of five.

The setup of Office 365 was straightforward because I'm the one who did the initial setup as my background is in web dev. Additionally, starting the configuration was pretty easy for me.

A hybrid deployment of Office 365 took approximately two days to have all their emails migrated and everyone up and running.

We did the implementation in-house.

We have a license to use this solution. We have an E3 license which covers many different solutions.

We have evaluated other solutions and we settled on Office 365 because of the stability and flexibility.

Office 365 itself is very organization-friendly,  if you're an organization that is looking for a solution that will sort out all your office problems, then definitely it's a solution that you'd be looking for.

I rate Office 365 an eight out of ten.

Public Cloud

Microsoft Azure

I use Office 365 for a variety of things including sending emails to customers and colleagues, creating PowerPoint presentations, using Excel, and using Access. 

The most valuable feature is the integration, where all of the modules are talking to each other.

I like that it is cloud-based, wherefrom any computer I can access my documents and continue working. Even if my computer is down or something has happened to it, I can use another computer for work.

I would like to see the macro functionality in Excel made simpler. 

Excel should be made more intelligent in terms of being able to figure out data types. For example, it should understand that if I have 16,000 records, it should know the datatype of each of the columns. There might be numbers, dates, and other types of data, and it should be able to recognize these based on context. If this were the case then it would make things easier for me.

I would like to see Azure artificial intelligence available in Office 365 so that it is available to everyone.

I have been using Office 365 for the past three years.

The stability is great. I have never faced any such issues. If I load too much into PowerPoint then it will slow down a little bit, but nothing like the old desktop version. When I was using the desktop version of Office, it would hang. The cloud version is far more stable.

Office 365 is scalable, although collaboration has to happen through SharePoint. I would say that it can scale to large, global enterprises very easily.

I have never spoken to technical support for Microsoft Office. I have never had a problem that needed it.

The initial setup is easy because it's online. You pay for it and you get it, and that's it.

I think that we pay $9.99 USD per user, monthly. There are yearly packages available.

I would rate this solution a nine out of ten.

I primarily use Office 365 for presentations, Word documents, and Excel with some macros.

Office 365 allows me to access documents and work on them much quicker. I find it beneficial as it includes Outlook, which improves my workflow efficiency.

At times, Office 365 closes and restarts by itself.

I have been working with Office 365 for the last seven to eight months.

I faced challenges during deployment. The authentication process was problematic, especially due to network restrictions in some areas, impacting mobile authentication. Additionally, migrating emails from Lotus and loading archives was time-consuming. Overall, the deployment took nearly a week for many users.

The stability of Office 365 is mostly fine, but sometimes it closes and restarts unexpectedly.

Microsoft support is generally good, but there were one or two instances where issues took longer to resolve.

Neutral

The initial setup posed challenges with authentication, primarily due to network restrictions and migrating emails from Lotus Notes to Outlook.

I do not handle the pricing, setup cost, or licensing, so I cannot provide information on this.

Overall, I would rate Office 365 as the best because I have not used any other solution, and it meets my needs comfortably. I give it a 10 out of 10.

I use Office 365 for communication, specifically for sending emails. I also use SharePoint for official documents, internal communication, and a combination of private and public SharePoint for Teams use. Additionally, I use OneDrive.

I primarily use Office 365 for email and SharePoint. The email capabilities are very handy to use, with no hidden options, allowing me to use them efficiently at any moment. Since transitioning from a simple, normal Outlook to Office 365, there has been an increase in productivity due to the larger amount of space available to handle emails without needing to delete older ones.

From my side, I don't see any improvement needed in Office 365. However, there should be more integration of Copilot.

I have been using Office 365 for more than three years continuously.

Before, we were using just a simple, normal Outlook. The switch to Office 365 has increased our productivity, primarily due to the larger amount of space available for emails.

Everything is going well. On a scale from one to ten, I would rate Office 365 a ten. I would rate the overall product a ten.

Office 365 is mainly used for communication in meetings and utilizing collaborative tools within my organization.

Office 365 is a good tool for daily tasks and collaborative activities. We mainly use Microsoft SharePoint, which integrates with other tools to facilitate collaboration such as file sharing among colleagues. Additionally, we use Teams and the email solutions provided within the Office 365 environment. The tool enhances productivity if the team is collaborative, helping us speed up work.

There should be RAM optimization related to Teams and desktop applications since they are very RAM hungry. Performance optimization should be prioritized to improve efficiency. Additionally, cost optimization should be considered due to the recent price hikes.

I have been working with Office 365 from 2014 to 2023.

I haven't faced any challenges with the stability of Office 365. I would rate its stability a nine out of ten.

Office 365 is good in terms of scalability. I would rate it between eight and nine.

For customer support, I rate it nine out of ten. I have no complaints about the support.

Positive

Setting up Office 365 is very easy. I would rate it nine out of ten for ease of setup. The deployment process depends on the internet connection.

The cost of Office 365 has become a bit costlier in the last few years. We manage expenses based on user requirements, but cost optimization should be considered.

Office 365 is user-friendly, especially when working with Windows as it collaborates well with tools. I would highly recommend Office 365 to everyone. I rate the overall solution a ten out of ten.

Other

• Rapid deployment of Office functionality to users.
• Ability to enforce global policies.
• Security.

Monthly subscription per user provides flexibility and a significant number of capable apps to leverage corporate data.

We have found Office 365's many features and apps to be extremely useful, beyond the usual Word and Excel, which most people are used to using. We've made extensive use of SharePoint, OneDrive, Yammer, and so forth, and are exploring the other capabilities of Office 365.

Many of the compliance facilities, whilst available, require a bit of 'digging' around the back end of the admin/security facilities. It would be nice to have industry/regional templates which could be adopted and customized to help get compliance settings made more easily, especially for user organizations that face a lot of compliance issues.

About two years now.

No, deployment was very simple.

No, so far Office 365 has been extremely reliable and stable.

So far no issues encountered, we have scanned a lot of documents without any issues.

Customer Service:

We worked with a Microsoft Partner and found the service to be excellent.

Technical Support:

Very high.

We were using Office 2007 before the upgrade, with various licensing scattered across the business. Office 365 gave us a consistent platform that could be easily rolled out. Also, the ongoing updates to Office 365 help reduce the workload on keeping apps up-to-date, especially if the IT team is small.

Initial setup was very straightforward.

We worked through a Microsoft Partner who helped us get Office 365 deployed across our organization.

So far, substantial savings of approximately 30 to 40 percent vs the old licensing model. Also, as staff numbers fluctuate, it is possible to keep the number of subscriptions in alignment with headcount. Monthly subscriptions for each user make the solution extremely flexible.

If you are a small business and/or have in-house technical capability, getting up and running with Office 365 is fairly simple. I suggest working with a good Microsoft Partner if the organization is large or disparate/distributed.

We spent a bit of time evaluating OpenOffice, LibreOffice, but Office 365 suited our particular needs very well. However, OpenOffice and LibreOffice are themselves good products and should be reviewed/considered for productivity applications. One of the main strengths of Office 365 is it runs on the Azure platform and has Microsoft behind it, which gives me a lot of confidence.

We've been very happy with Office 365 so far. We're looking to see how else we can leverage the investment in Delve, Yammer, Forms, and other capabilities across the business.