Office 365 Reviews

The use cases for Office 365 include Microsoft Excel and Microsoft Word, and it's primarily for professional work rather than personal usage.

The valuable features of Office 365 include easy integration with different platforms, and it's the standard solution because almost all people use this Microsoft Office solution. It's more compliant with different formats.

One feature I use frequently is the ability to print information and papers to continue work or review offline without having the laptop. Printing is something I do frequently.

Regarding areas that could be improved in Office 365, they currently have an integration with Copilot, which I haven't used yet. It's not a new feature, but it's something I want to start exploring later. Additionally, more integration with AI could be beneficial.

I have used Office 365 for three to four years.

I haven't called support for Office 365, so I cannot rate their support on a scale of one to ten.

When I encounter problems with Office 365, I search on Google for solutions, but I don't use the official support at all. My only support resource is using Google.

Positive

I used a different solution before Office 365, which was with the Google platform. I switched to Microsoft because it's more compatible.

Microsoft Office is more compatible with the formats I work with.

The setup for Office 365 is very easy. It involves downloading and following simple installation steps. There were no issues during the setup process.

I am not involved in deployment for Office 365, so I cannot speak to how complex the project can be. I only work with the installation.

I have experience with Microsoft tools including Office 365 and Windows Server, and Office tools because they are universally used.

I would recommend Office 365 to others, though recommendations are rarely necessary as almost all people I know already use the tool.

On a scale of 1-10, I rate Office 365 a 10.

My main use case for Office 365 is for emails and collaboration.

The features I have found most valuable in Office 365 are Exchange Online and Microsoft Teams, which are the mostly commonly used products in my organization.

I am satisfied with Office 365 integration capabilities.

Based on my experience, I would improve the desktop client of Office 365, particularly because we had a scenario recently where we were unable to group the emails by using the email addresses in Microsoft Outlook desktop application.

The main concern is about grouping of email addresses.

I have been working with Office 365 for around four to five years.

The initial setup process for Office 365 is not complex; it is straightforward.

For stability, I would rate Office 365 a nine out of ten.

I would rate Office 365 a ten for scalability, ability to scale, and ability to expand.

I would rate Microsoft technical support a five or six, as the support is not satisfactory.

The first level of support is not very helpful, especially when the issue is critical and they need to engage the backend team or the level three support team to fix the issue, causing escalations that take time to resolve the issue in a timely manner.

Office 365 is more preferable to me than GCP.

The reason is that functionality-wise, Office 365 is easier to use, and the functionality, scalability, and feature set that are available in Microsoft are much easier to use and understand.

The initial setup process for Office 365 is not complex; it is straightforward.

I am working with both the hybrid model implementation and the cloud-only model for Office 365.

I would obviously recommend it to other users.

For pricing, I would rate Office 365 a three, where one is high.

I can compare Office 365 with Google GCP, as GCP mostly provides the same feature set.

Office 365 meets all our requirements, and I don't have any additional features I would add.

It is mostly suitable for enterprise sales companies.

I recommend Office 365 for around 3,000 users, based on my experience.

Overall, I would give Office 365 a final mark of nine.

Hybrid Cloud

Microsoft Azure

We have been using Office 365 more as a collaboration and communication tool. My team and I utilize Office 365 and its sub-products for elements of task management such as planning, the planner feature, the risk board, time card, time off, calendars, and other related features.

We have been using Office 365 for tagging critical communications and building communities of practice and centers of excellence. The main feature we use is tagging, which provides notifications and reminders. By creating labels, we can identify tasks with customized labels for project phases, which aids in visualization and reporting. Integrating Outlook with Planner and Teams channels has been beneficial as well.

It would be helpful if Office 365 integrated Copilot or more AI capabilities to provide proactive notifications. For task management, AI could offer insights and early indications of overdue tasks by analyzing activity updates. These features could improve intelligence and assistance for users.

We have been using Office 365 for close to three years.

We have no complaints about the stability of Office 365.

Office 365 is scalable in terms of numbers because it can easily handle multiple projects onboarding, warranting a ten out of ten rating. However, in terms of adapting to changing project scopes, it is somewhat restrictive, which would rate around six out of ten.

The support provided by Microsoft for Office 365 is generally good. Although there had been some delays, no major complaints arose from these experiences.

Positive

Before using Office 365, we used Confluence, Atlassian tools, and Google tools like Slack and Google Messages. While both Office 365 and Google have their strengths and weaknesses, the seamless experience with Office 365 stands out.

Setting up Office 365 is easy. I would rate it a nine out of ten in terms of simplicity and user-friendliness.

Office 365 is costly for individuals and small businesses. However, for larger user bases with bulk offerings, the price becomes more reasonable.

Before using Office 365, I evaluated Confluence, Atlassian tools, Google tools like Slack, and Google Messages.

I recommend going ahead and using Office 365. It is fast, easy to navigate, and does not require technical expertise to operate. The user-friendliness and experience are both great. I rate the overall solution a nine out of ten.

Private Cloud

Microsoft Azure

I mainly use Office 365 for documentation, such as creating Word documents, Excel sheets, or PowerPoint presentations. These are the primary applications I utilize.

If I am on my phone or laptop, the document is available on both devices. This mobility is advantageous since earlier we had to send documents, but now if I save it in OneDrive, they are readily available.

Office 365 allows me to share documents easily with team members, which is more efficient compared to the older frameworks. Word, PowerPoint, and Excel are still very comprehensive and flexible. These tools remain powerful, and no other platform has reached this level yet.

Office 365 tools work very well on Windows, but there is still some lag when using Mac computers. Sometimes, attachments cannot be opened on a Mac. The seamless integration seen on Windows is not there on Mac, so there is scope for improvement in optimizing support on Mac computers.

I have been using Office 365 for the last five or six years.

As a user, the deployment was very straightforward for me. It was a quick 10-minute process.

Overall, the stability of Office 365 is high. I would rate it a nine out of ten, although the lack of support on Mac can still interfere occasionally.

I rate Office 365's scalability as an eight. However, there have been instances on Mac where the auto-save function did not work when my machine restarted, indicating an area where scalability did not assist.

I have not interacted with the technical support of Office 365.

Positive

Previously, we used Word and PowerPoint installed locally on the machines separately. Our company decided to switch to Office 365 for centralized management by Microsoft.

The initial setup was very easy, especially since it is a SaaS solution. I would rate it an eight or nine.

In our office, Office 365 is available in the App Store. It was a plug-and-play setup, and installation was managed by Microsoft's centralized system.

The mobility feature of Office 365 has provided value, as documents are accessible on multiple devices like phones and laptops. Saving documents in OneDrive makes them easily available.

Content is available on various devices through OneDrive, facilitating document accessibility on the go. I rate Office 365 a nine out of ten overall.

Public Cloud

Microsoft Azure

We use Office 365 for business generally. We deal with e-fax, and I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

Mainly, the ability to sync apps seamlessly around our team is valuable. It is a major advantage to work from anywhere, and the ability to sync is crucial for us. We can be anywhere, including home or work, and we can accomplish tasks with everything done in real time. All the apps are accessible. We use Office 365 for business generally, and we deal with e-fax. I was looking at the reviews because I am looking for something similar to Business Central. In my opinion, Business Central is the best that I've seen so far. However, it's not available in the Caribbean, and Business Central is not formatted for this region just yet, so we can't use it here.

They can improve on the ease of use for each product. There is always a learning curve, and for apps like Excel, users have to go into training for optimal use. All of the apps should be more user-friendly.

I have been using Office 365 for probably about seven or eight years.

The app is pretty slow on Android devices, even on Apple devices, so it is not very fast. It moves slowly, and when contacting support, they attribute it to a system problem, but everyone in the area has the same issue. Thus, it seems to be a Microsoft problem.

It is definitely scalable. I would probably give it a ten for scalability.

I would probably rate their customer service a seven out of ten. They do get back to you quite quickly.

Neutral

The initial setup is not straightforward at all. It is complex. I would place it about a four on a scale, with one being the most difficult.

In terms of efficiency, Office 365 has definitely improved operations. However, we now have to devote time to learning the product to get the best out of it, which sort of eats into our time.

The pricing for Office 365 is not bad, it's okay. While Business Central is quite expensive, the standard fees are pretty reasonable. I would probably give it an eight out of ten.

I would recommend Office 365 to others as a productivity tool, though I have reservations due to the lack of user-friendliness. Overall, I would rate Office 365 about a seven out of ten.

Excel and PowerPoint are part of Office 365, which I constantly use.

I have been working with Excel and PowerPoint for the last three years or so, since my studies started, while simultaneously working as a working student or as an intern, using them permanently during my lectures.

The ChatGPT add-in that is accessible now for Excel is one of the most helpful features of Office 365 because it gives you the opportunity to process a lot of data in a really short time.

I use the ChatGPT add-in to process a lot of data quickly within Excel.

I have the ChatGPT add-in directly in Excel. I used the API in my previous position as a working student in a company that had a lot of data to be processed, and I was working with the ChatGPT add-in to process it correctly.

The user interface of PowerPoint could be improved in future updates to make it easier to find features via search, because sometimes it's difficult to locate certain applications as the buttons are too small.

Regarding Excel processing a lot of data, I'm currently working with an Excel sheet that has approximately 10,000 lines, and I really see it struggling to process due to the many functions it contains, leading to downtime and loading problems.

I have been using Office 365 for the last three years.

I don't have any experience with the initial setup because Office 365 applications were already pre-installed on all the devices that I was using.

It experiences issues only with high volume and numerous functions in the tables that we're using.

It's reasonable because with the Office 365 setup, you have access to a lot of devices and applications, especially when utilizing process automation tools such as Power Automate, making it reasonable in price.

I have never directly contacted Microsoft regarding Office 365 because I didn't really need to, as any issues were just on my side.

Positive

I was working in a former position with Hotspots where I used some automation tools to make processes more automated.

I don't have any experience with the initial setup because Office 365 applications were already pre-installed on all the devices that I was using.

I'm currently working with the whole Microsoft setup, which includes tools such as Windows 10, Office 365, and Zoom.

I mainly use Excel and PowerPoint within Office 365.

I did some data analysis while working in strategic procurement of a company and in data management of another company while using Excel and PowerPoint.

I'm currently not working with any advanced features such as automation in Excel or SharePoint workflows, but I was using some automation tools in a former position.

I understand that Excel has to process a lot of data and, especially when working with AI, there could be downtimes.

I would rate Office 365 eight out of ten for its functionalities and features.

My email is n.lastname@oth-aw.de for any information needed.

I use Office 365 for making documents and PowerPoints. This was primarily during my college days and continued after I graduated with my Master's. I am still in the education industry, so the use hasn't changed significantly.

The recent addition of having the online version of Microsoft Word is really good. It used to be not as effective, but now it closely resembles Google Docs. The connection with the sheets is also a valuable feature. Teams is really helpful because my university uses Microsoft Outlook. Integrating with Teams and coordinating with my team members is very useful.

Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions. When I download and open a document on Windows, it may show as a one-page document. However, the spacing might differ online, and I often need to re-edit to ensure it appears as one page online.

I have used Office 365 for about seven to eight years, starting from my college days.

There were no issues during the deployment. It is pretty straightforward.

It is a stable solution. It's the most efficient thing.

Office 365 is widely used, so it has good scalability.

I have never tried to interact with customer service or technical support, so I have no idea about it.

Neutral

I used Google Docs and other Google applications back when I was in my home country. I am currently using Microsoft Office 365 because my peers are using the same.

The initial setup is pretty straightforward.

The pricing seems decent. I'm currently using a free version provided by my university. I am not familiar with the paid version cost, but the product seems good, and it’s okay to pay.

For documentation purposes, I used Google Docs along with Microsoft Office. For spreadsheets, I had a different experience between Google Sheets and Excel. Google is slightly easier, while Excel offers better automation tools.

I would recommend Office 365 to businesses, especially those using Outlook and Teams heavily. If they are using Outlook and Teams a lot, then they definitely have to have Office 365. I rate the overall solution an 8 out of 10.

Other

The common use case for Office 365 exists because everything in today's world is on the cloud. When a user logs in anywhere, they have access to their data. In Office 365, there are different types of licenses, such as Business Basic and Business Premium. Every license has different storage capacities. In Business Basic, users get 5 GBs of storage, 50 GBs of primary mailbox, and 50 GBs of archive mailbox.

In Business Standard, users have access to web and desktop applications, with the same storage allocations. OneDrive storage is 1 TB. Business Premium is a more expensive license that covers all the features of Business Basic and Business Standard. Additional licenses include Entra P1, which is used for Entra Admin Center regarding login, MFA, and conditional access policies. Entra P2 is available for advanced settings for tenants. Other licenses include Microsoft Intune, EMS E3, and various add-on licenses.

Real-time co-authoring in Office 365 is beneficial because users with a Business Basic plan can log in on any platform through portal.office.com and access all applications. However, without a license, mail IDs are not functional.

Office 365 is the best business platform for startups or small companies. Within the M365 tenant, administrators can create users, track all user mailboxes, check licenses, and reset passwords. Administrators can create PST files if someone leaves the organization, obtaining backups from the Compliance Admin Center. Mail IDs can be converted into shared mailboxes for future use. Shared mailboxes allow multiple members to use the same ID configured in their Outlook simultaneously.

I want to improve my knowledge of Microsoft Intune.

I have 1 year and 8 months of experience with Office 365.

I would rate the stability of Office 365 as perfect because I am familiar with it and it is the best product platform.

I would rate the scalability of Office 365 as excellent.

I would rate technical support from Microsoft as excellent.

Positive

I find the initial setup of Office 365 easy because I am very familiar with it.

The price of Office 365 is high, though improvements in pricing might occur in the future. The integration capabilities of Office 365 include co-pilot. It is very compatible with Microsoft products, though it may have limitations with third-party tools. Both AI-enhanced features, such as the editor and designer in Office 365, are useful and beneficial. I recommend Office 365 to other people. My clients are usually enterprise-size businesses. I would rate this solution overall as excellent.

Hybrid Cloud

Microsoft Azure