Office 365 Reviews

People tend to keep their mistakes hidden. With version control, you only have access to what you need. Managing assignments of tasks can make a team effort be more transparent. The solution keeps people honest.

Team members can work together and make them more accountable.

I would like to see improvements in connections to external content types and their connectors.

While consulting at a client’s office, I found it very difficult to connect SharePoint designer external content types to the IBM AS400 iSeries connector. I was also trying to connect to the JDE connector.

We have used this solution for six years.

At first there were some stability issues. However, Microsoft got much better with it over time.

I did not encounter any issues with scalability.

I would rate technical support with an 8/10.

It was easier to set up in the earlier versions. Now it has many more bells to ring.

Cost to value is much better than on premise SharePoint.

We evaluated Amazon Web Services.

Do your homework first, plan governance, and then pull the trigger. Use a migration tool to add metadata to file share documents.

I like that mail and calendar are available anywhere. It is easy to share with colleagues.

I can make changes in seconds. It is easy to share the mailbox and the calendar. It is easy set the 'out of office' status.

Microsoft Excel for Mac (version 15.30) is very slow with a large Excel document. Microsoft Excel for Windows is much faster on the same Mac with Windows (Boot Camp). I’d like to see an improvement in the speed of Excel for Mac in relation to Windows.

We have used this solution for one and a half years.

Microsoft Excel on Mac OS can be very slow.

I did not encounter any issues with scalability.

I would give technical support a rating of 8/10.

In our case, the installation was fairly easily, after good preparation and a plan of action. The migration of all old mailboxes to Microsoft Office 365 takes a long time. We completed this with no problems.

This is not the cheapest option, but the product can scale to the needs of the company.

We evaluated CommuniGate Pro Server and Kerio Connect Mail.

Have a good plan with shared mail and calendars.

You know that there a lot of features are available. SharePoint and Yammer are the most valuable.

Any user can get updates from this portal easily.

• Yammer
• RMS
• Delve

I have used it for the last three years.

We have not encountered any deployment issues.

We have not encountered any stability issues.

We have not encountered any issues like that.

Customer Service:

Customer service is very good.

Technical Support:

Technical support is very good.

We used only Google, but we have Microsoft AD, Exchange, SharePoint, System Center, Lync/Skype for Business, so that Office 365 Enterprise is the most important for us.

Initial setup was not complex.

We implemented it with our team.

We got a lot of ROI from the business site.

You need to compromise regarding the licensing and pricing.

I would recommend using products from the same vendor (i.e., Microsoft).

It is excellent for any organization's business productivity.

• Exchange Online
• SharePoint
• Skype for Business
• OneDrive

• Removed support and infrastructure of legacy technologies.

Be sure you understand ADFS and, if you decide to go with it, what you get and don't get with it. Your users will want it.

ADFS was sold to overcome the issues with entering passwords in all your clients (Outlook, Skype for Business, OneDrive) but, if your password changes, you do have to manually update passwords in all of these clients.

Also, this does not get you direct access to the 365 portal or SharePoint without modifying links to use Federated Services.

This becomes an issue if you use generic accounts for the shop. It will work if each of your users are required to use their own ID. Also, note there is a cost for the Azure instance of ADFS (servers, compute, network, VPN).

I have used it for nine years.

Deployment went very smoothly even in its infancy. My most recent deployment went off without issue.

Others report stability issues and there are often warnings in the console but the service has been flawless for us.

We have not encountered any scalability issues. We have probably increased our user base 20% since inception.

Customer Service:

For general support, it is offshored and you open a ticket in the console. It works pretty well. For how-to's or best practices, you will need to have a good partner.

Technical Support:

Generally, the technician has a good idea what you are trying to do. There is often a handoff to a group that can actually DO the work.

Our vendor assisted with setup using the Jump Start program. There are complexities with certificates, hybrid, etc., but overall, it went well.

A vendor team implemented it. I would rate them 10 of 10 at the time. Since then, our resource has moved on but they still have a pretty good skillset.

I don't have my spreadsheet handy but the ROI was there. Microsoft also provided significant incentives to make the move.

If it is an in-person query or reference, I do let them know the deal I got, as well as the approach that got me there.

Because of the significant investment we already had in Microsoft, this made the most sense; thus, I did not evaluate competitors.

You may need ADFS; you may need a hybrid environment. Not everything necessarily goes away. Also, user management continues; it just moves to a new place (hosted/the cloud).

I use Office 365 for communication and internal communication within my organization.

I find Office 365 convenient and easy to use, primarily because I have been a Microsoft product user for a long time. Its user-friendly interface and consistent workflow across various Microsoft products are particularly notable. Additionally, the collaboration features are valuable.

Office 365 is not cheap for individual users. It is more affordable when used under an organization.

I have been using Office 365 in my organization for almost ten years.

I rate the stability of Office 365 at nine out of ten.

I find Office 365 to be quite scalable, rating it between eight and eight and a half out of ten.

I have never faced any challenges with technical support because I have not needed to reach out to them. I have resolved issues by searching online.

Positive

Previously, I used Microsoft Visual Studio and Azure DevOps, but now I am focusing on Power BI development.

I am currently focused on Power BI and do not use any other BI solutions like Tableau.

I rate Office 365 overall as nine out of ten.

Other

I mostly use Office 365 for project management and reporting. I utilize tools like Excel, Jira, Confluence, Microsoft Suites, and others primarily for collaboration, documentation, and compliance reporting.

Office 365 is particularly valuable for collaboration, reporting, and documentation related to compliance. The tools are utilized for project management as well, with Excel, Jira, Confluence, and the Microsoft Suite playing significant roles.

When buying an external product, I believe the security is lower. Therefore, there is room for improvement or development internally for better security.

I have been using Office 365 for more than ten years.

From time to time, I face minor issues, but nothing really major has occurred.

I mostly rely on the community for support and have not had any direct contact with Microsoft's technical support.

Negative

I was not involved in the deployment of the tools.

I do not have a clear understanding of the cost, as I use the tools provided by the customer. I know they are quite expensive.

I rate Office 365 six out of ten. It does the job without much excitement and fits the needs of people due to a lack of alternatives. However, it is known to be quite expensive.

Hybrid Cloud

Other

I have been working with the full Office 365 suite, including Excel and PowerPoint. We also have it integrated with Copilot, which I use extensively for various tasks.

The design feature of PowerPoint is really effective. The email functionalities are convenient, and the entire suite serves our needs well. I also use automation in Excel and benefit from SharePoint workflows. Additionally, Copilot is integrated with Office 365, which saves me time by allowing quick access to instructions and facilitating the creation of presentations.

The search feature in email just doesn't work effectively. If it could be fixed, it would be excellent.

I have been using Office 365 for five, six, seven, eight, or nine years.

Microsoft's customer service is really good.

Neutral

The initial setup was really easy.

I have been a BDR manager and wish to remain fully anonymous regarding this review. I rate Office 365 ten out of ten.