Microsoft Power Automate Reviews

We primarily use the solution for back-office activities and processing.

The ease of use is the solution's most valuable aspect. It's easy to configure and write code on it.

The solution is simple, it's not complicated.

The pricing of the solution is competitive, which is good for the Romanian market.

The solution could offer more specific training. There should be more examples of what the functions can do and more instructions and explanations to the process.

I've been using the solution for about one year.

The solution is relatively stable. I'd rate it seven out of ten.

The solution could be scalable, but it depends on the design process. Currently, I'm the only one using the solution in our company. I use it every day.

Technical support has been okay. They are quite prompt, but I was hoping they would provide more in-depth explanations concerning the process.

We didn't previously use a different solution.

The initial setup was straightforward. Deployment only takes a few minutes.

We handled the implementation ourselves.

We did a bit of market research before ultimately choosing this solution. Most of the information we found was in the public domain. We found that costs were transparent when looking at this solution.

The solution is web-based. We're partners with WinAutomation.

I'd advise others to be patient and learn how to program it properly. The results will come, but there will be a learning curve.

I'd rate the solution nine out of ten.

The use cases include Power Apps and Power Automate. We have had use cases for scheduling meetings. We have also used it for HR onboarding solutions where document verification was done by using Power Apps and Power Automate.

I have sold both cloud-based and on-premises solutions.

It has a gamut of things. Power Automate is easy to configure. It is more for a citizen developer. It is low code/no code. It is one of the easiest tools when it comes to configuration. By default, we have a lot of Microsoft products on our laptops or desktops. So, it is very easy to configure the remaining products.

The OCR part or scanning of documents is missing.

I have been selling it for the past one and a half years.

It is stable.

I am definitely satisfied with their support.

Its initial setup is straightforward. It is very easy to set up.

The number of people required depends on the size of the project. It depends on how big a project is and what is the use case. It could be just a two-member team, and it could also be a ten-member team. It depends on the number of use cases that have to be automated.

Its licensing is flexible.

Power Automate is doing really well. It is a good solution. I would recommend it, but it also depends on a client's requirement.

I would rate it a seven out of 10.

We use the solution as a business process automation tool. It allows one to automate an application in his organization. 

The solution is not only meant for SharePoint, but for everything.  It has millions of connectors. The best feature of the tool is that it is generic, so it allows one to do as he wishes. He can obtain data from Twitter and put it on his SQL Server. He can obtain data from WordPress and connect it with IBM. 

The solution could have more integration with different platforms. 

The licensing price is too high. 

Microsoft Power Automate has only been released recently, so I have been using it for the past three or four years. 

The solution is certainly stable. 

The solution is definitely scalable. 

Technical support is very nice. It's fast. 

As the solution is cloud-based, it does not require installation. 

The solution does not require deployment, but a team is needed for development and this will vary with the scope of the project. Every site would require around eight to ten people. 

The licensing price should be more cost-effective. 

As we are talking about a Microsoft product, the licensing can be purchased on a monthly or yearly basis. 

The solution is both cloud-based and on-premises. 

We are consultants of Power Automate. We do not use the solution ourselves. 

So far, we have handled 14 or 15 projects and are working on one at present. 

I would recommend the solution to others. 

I rate Microsoft Power Automate as an eight out of ten. 

I use the product for automation. 

Microsoft Power Automate's basic activities are not strong. 

I have been working with the solution for a year. 

I rate Microsoft Power Automate's stability a nine out of ten. 

I rate the tool's scalability an eight out of ten. 

Microsoft Power Automate responds quickly. 

The tool's deployment is easy. 

The product is for small and mid-sized companies. I rate it a nine out of ten. 

I am the head of RPA solutions at my company where we implement this product for our customers. These are insurance companies that have legacy systems and prefer to keep their RPA off the cloud.

The product allows us to alleviate customer pain points by automating their data entry processes and enhancing archiving capabilities. We are able to minimize the delays of various claims and policies while improving data entry accuracy. We also offer them the ability to archive various communications to a variety of archiving portals such as SharePoint.

The program requires no code, making it very easy to implement various functions.

During their merger, some key functions were eliminated which no longer allows it to run independently from the cloud as a standalone for other companies. For example, options to schedule and trigger have been removed. It would be nice to have these capabilities back.

The flow and the connectivity between databases and so on is a bit complex as well.

We were using Softomotive for approximately three years until they were purchased by Microsoft where it was then merged under the umbrella of Microsoft Power Automate and we have been using this since - it has been about a year and a half since the merger. 

Overall, I would say that it is quite stable, but with the merger, we are not ready to move to the latest version until we can completely replace all of the old functions. I would say the product is 90% stable.

We require five team members to maintain the product and assist our clients.

The product is quite scalable. When considering extending more processes, features, machines, etc. it is a much cheaper and easier option.

We are still communicating with the Softomotive support team that we have been using prior to the merge and they are perfect. Microsoft is supportive as well.

Positive

The initial setup was straightforward and easy, especially in comparison with other RPA's such as UiPath or Automation Anywhere.

We are able to see high returns thanks to having few machines with minimal implementation costs. We are able to present our clients with their ROI upon completion of each project and they see ROI's as soon as their first month.

This is the cheapest option among competitors. 

You can choose to have the RPA with attendance at $40/month with add-on's totaling about $190. There are standalone options that require someone to run the process and there are fully automated options that are integrated within the cloud.

We were trying some open source solution, but it was not really reliable so we did not continue with it.

The actions and functions are much easier than other competitors.

I would rate this product an eight out of ten.

In our organization, the solution is popular where there is a need for attended automation or user. That "human in the loop," as we call it. There it is more popular than the other tools.

The most valuable feature we have found with the solution is the AI Builder. And they have a big range of connectors that we are finding useful.

One area of improvement needed for the solution is regarding the cloud source versus desktop flows. The desktop flows are not as absent, and there are other limits in features when it comes to comparison between the two solutions that Power Automate provides. So perhaps the desktop could also start including features like Connectors and Builder because these are the more frequently used. But both of the tools have their own utility. 

It's evolving well. I have seen Power Automate eight months ago and have seen it now. So there is definitely a big step ahead. It's improved and it's rather helpful.

There is one feature I'd like to see added in the next release. Their OCR capabilities are not as evolved as the other tools. They do allow some AI Builder methods to achieve that. But in the desktop tool, the OCR functionality is not very useful. Everything has to be done on our text-based outcome. I'm sure they're already working on it.

Power Automate is relatively new. I've been working with the solution for eight to nine months.

The solutions that we have built are going well. They are used, and we've not heard of any breakages there. I would say they are stable.

The scalability of the solution is something we are still working on. Currently, we have a use case where we are trying to make it more scalable and there are means of doing it. Sharing up the flows and all of those things do add to the scalability. It's relatively new compared to UiPath, but I don't think they'll take very long to come up to speed.

When it comes to technical support, I'd like to draw a comparison between UiPath that's more popularly used. UiPath has a very good forum and we get most answers on the forum itself. However, the technical support itself is not that strong. 

Whereas in Power Automate, it is just the other way around. The forum is bad; we don't get anything there. But technical support, they're pretty responsive. And any queries you write to them, they usually do come back quite promptly. I'm happy with the technical support.

The initial setup of the solution is pretty straightforward.

Due to the pricing model, the solution is more convenient than any other tool. That is one plus that Power Automate has over the others.

It's very easy to use. Like we say, it's a "no-code solution." So even though all solutions do claim that, there is a little level of skill that is required when it comes to learning the other tools. But Power Automate is relatively the easiest to pick up.

UI Automation is something that they have made very easy, but editing both selectors is a challenge in Power Automate. There is not that much of a need to edit the selectors. But in case there is, then it is a challenge to edit them.

This solution is capable of doing pretty much everything that the other tools are capable of, and they have extremely competitive pricing. It is definitely an advantage. Their approval systems and interactions with the other tool. We have even tried some inter-vendor solutions, integrating UiPath along with Power Automate, for example. Those things work pretty well with Power Automate. It's convenient, not just for the end-user, for the business user, and it is also convenient for the developer. It's very simple and approachable to use as a solution.

I would rate the overall solution a seven out of ten.

We implemented this solution for our clients and the primary aim was to create a chatbot that would provide service answers to customers. If the chatbot wasn't able to help, the query moved to a ticketing tool like ServiceNow, which creates the ticket and assigns it to the appropriate team. For logging purposes, the ticket is logged with ServiceNow and it provides the solution to the end-user through the chatbot. I'm a senior manager and we are Microsoft gold partners. 

This product improves the way an organization functions by creating monitoring solutions. One of the things we can do now is to enable the system to inform the service people before end-users log a ticket because the system can be monitored in advance. Those tickets will be created by the system itself so that the service provider can take action before being contacted by the end-users. It improves the quality of the service. 

The value is that the whole platform seamlessly integrates well and that there are enough connectors to the majority of the systems for the SAP connection, or ServiceNow connection, or an email connection, or SharePoint connection. There are a number of connectors already built-in. It doesn't require writing any extra code, it's a low code solution platform so it's easy and faster to create solutions.

Things need to be improved with respect to RPA kinds of solutions and it requires a level of stabilization that is currently lacking. 

I've been using this solution for two years. 

The solution is stable. I haven't found many issues because when we design and implement we have a lot of experience behind us so we plan ahead and know what we're doing. 

This solution is scalable. 

The technical support is there with Microsoft depending on what kind of a subscription and relationship you have with them. Support ranges from standard to premium. Things are not always solved in a single instance and they'll sometimes tell you that what's been implemented is not supported. 

It is a very easy and straightforward deployment process. If you are going to implement a very complex solution, something that's automated with a DevOps process, and many teams are involved, then it may require some extra people. It depends on the complexity of what you plan to build, the number of systems, etc. We have our own internal team that carries out the implementation. 

There are multiple layers of licensing; there is a subscription license and if you want to use any premium connectors, then you need to have a separate license. RPA solutions also require a separate license and if you want to use any AI features, there's a separate license for that too, it depends on your requirements. 

Before implementing this solution, be aware that there may be limitations within the system or within the platform that might not be suitable for your needs.

I rate this solution eight out of 10. 

I am new to RPA systems and I have recently received access to Azure where I am testing out the ProcessRobot solution.

I have found the scheduling and email notifications features to very good compared to other RPA tools I have used.

In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable.

I have been using this solution for approximately one and a half years.

The solution is stable.

I have found the solution to be scalable. 

We have three people working with this solution in my organization.

The technical support has been good.

I have used previously Winautomation. When comparing the two solutions both are equally good.

The initial setup was in the middle range of difficulty. 

The price of the solution is reasonable.

My advice to others that want to implement this solution is that it has very good features and I have not had any issues.

I rate ProcessRobot by Softomotive an eight out of ten.