Microsoft Power Automate Reviews

The uses cases are fairly basic for my clients in the IT industry.

The email routing and management features are strong, as is the report consolidation functionality.

The integration itself is good. I have not tried many complex workflows in it because of the different limitations. For every plugin, I need to add some money. It's not coming as a bundle.

But the basic flows look okay.

The ability to integrate with third-party services works well. However, there are frequent prompts for login and credentials, especially when interacting with server-based resources.

Power Automate has fewer features and more limitations in general. 

It's not as mature a product as some of the others, like UiPath or Automate Anywhere.

One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. 

Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers.

At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers.

Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

I have been using it for a year. 

It is a stable product. I would rate the stability a nine out of ten.

It is scalable. I would rate the scalability an eight out of ten.  

We get support via email. 

I primarily work with Automate Anywhere, UiPath, and Microsoft Power Automate. I've also used ServiceNow. I've experimented with the document understanding capabilities of Automate Anywhere.

Our clients prefer Automate Anywhere and UiPath. 

The initial setup is easy. I would rate my experience with the initial setup an eight out of ten, with ten being easy. 

The entire process takes less than an hour. 

I'm an integrator.

I would rate the pricing an eight out of ten, with ten being expensive because there are charges for additional plug-ins. 

The pricing depends on the use case. If I want to use Excel, there is a cost. 

If I want to use Power BI, there is a cost. For each and every single plug-in, there is a cost. Microsoft should bundle these things. There should be a common bundle. 

I would recommend using this solution. Overall, I would rate the solution a six out of ten.

We have a few domain-specific use cases, primarily with BFSI customers and IT specialists, including some IT giants. We work with them to leverage Power Automate. They are primarily using it to automate the internal workflows that they perform on a day-to-day basis. They use Power Automate or an automated solution to simplify and streamline their processes.

Our primary focus is on new workflow development. We mainly handle the development of use cases, integration, and workflow development. While working on development, we also provide support for the use cases where the workflow is developed

Workloads could be optimized.

My team has been working with Microsoft Power Automate for one and a half years. We are using the latest version. 

Stability-wise, you should be fine if you configure Azure Monitor, Azure Log Monitor, and Azure Monitor should be timed. You'll get the right alerts, and at the right time, you can have a stable environment.

Overall, I would rate the stability of Microsoft Power Automate a nine out of ten. 

Scalability should not be a problem as it is supported by Microsoft, and its infrastructure is well-equipped for it. Additionally, Azure, the cloud, and BestFactors Incorporated are all available for scaling the solution anywhere.

My customers are mostly small and medium-sized businesses, with no large customers. The majority are within the range of 200 or fewer. I would rate the scalability a nine out of ten. 

For me, the support is perfect. It depends on the kind of support you have, like what kind of partnership you have. If you have premium partners, the support is really good too. It depends on what support or what kind of deal you have with them.

Positive

It is comparatively easy to install. I would rate it eight out of ten. It will require some knowledge due to the kind of setup it has. Also, considering the security reasons of Microsoft, it predominantly requires the infrastructure set within its domain. It cannot go out of its domain. So understanding all the nuances of it is essential.

Other platforms are not cloud diagnostic; they are on-premise also. But as an organization, Microsoft is not reporting that they would want to have everything on-premise on the cloud. So, understanding all the nuances and recommending that you get the right kind of security approvals done will be important because certain customers are not comfortable with having the PAT agent configured in such a way that it gives the data to the cloud. Microsoft is on. They are not comfortable with it.

The deployment process takes around a week or more. Typically, we have a complete person who serves as the leading architect for the project, along with two engineers to handle end-to-end deployment.

The maintenancedepends on the size of the workloads and how many production spots you have. For small deployments with 10-15 bots, one engineer should suffice. For medium deployments with 50-100 bots, you would need two to three people. And for large deployments with thousands of bots, at least four to five people are necessary. It also depends on whether bots are running during business hours or off-hours, in which case a 24/7 maintenance team may be required.

Power Automate is a better and more cost-effective solution compared to Automation tools. The pricing model is cheap. I would say they have played it very smart. It is cheap, but the connectors go for a task. So, you'll have to pay extra for the connectors.

I would rate the pricing model a two out of ten, where ten is very expensive. Moreover, Microsoft Power Automate has a per-user model. They don't require yearly payments. The licensing is for all updates per-user. So it's decently licensed. But it is a good amount. 

Predominantly, we pass our automated service from RPA technology upfront. We also work with UiPath and ServiceNow Automation Hub.

My advice would be that if you want to automate processes within your organization, this would be a good tool. If your organization's infrastructure is built on Azure or Microsoft, then Power Automate would be the best choice for automation within the organization.

Overall, I would rate the solution a nine out of ten. 

I have different use cases for Microsoft Power Automate. I was automating one of the refund processes in my previous company. This involved getting data from an Excel spreadsheet and iterating all its entries. For each entry, the solution checked a particular website to verify values and released payments to the client if everything was okay. This eliminated the need for me to perform the same task repeatedly.

Microsoft Power Automate allowed us to save about eight hours daily, which gave people time to focus on more complicated tasks. Instead of manually triggering payments through the website, everything was done through robotic process automation (RPA), saving us a lot of time.

In our use case, we used a lot of website scraping, so I think that's probably the feature I like the most. The solution provided the possibility to check the website's content and navigate through it, which was very useful for me at the time.

There is room for improvement in web scraping. Specifically, automatic selectors that allow me to select parts of a website could be more adaptable. Currently, if you select one element, it only takes some parameters that might change in the future. This can cause issues because the bot may stop running without fine manual tuning, especially if the website also has active tags loaded.

In the next release, it could be useful to integrate data tables directly into the spreadsheet without having to go through a loop. Integrated databases could be a good addition.

I have been using Microsoft Power Automate for one year.  

Scalability was not really a use case here for us because we only ran it on a local PC.

In case of problems, I would go to the forum directly to check for any other solutions.

I switched to Microsoft Power Automate because it's free. In many cases, it's installed on the PC, I think, on the Windows server, and you can have the screen installed on your PC or download it for free while authorized. UiPath usually costs quite a lot. I think it's the most expensive one.

For the initial setup, I would rate it somewhere in the middle, so around seven out of ten. It's not too difficult, and with some tutorials and testing, it can be achieved quite easily.

The whole deployment process took around three weeks, end-to-end. It starts with gathering the requirements. I asked the ops team to give me their exact steps and techniques. Then, based on that, we build the documentation for the step-by-step process. We mirror this process and try to replicate those steps from the RPA. Then we move on to the UET cases and go through them. If everything goes well, we will provide a sign-off and release it into production.

I would rate it as a low price. While a paid version with a subscription allows you to run it on the cloud, I think the free version is quite good, even compared to the paid version.

I was using UiPath and Automate Anywhere (AA). 

It's important to experiment with the tool and not give up. Always remember that any problem you have has likely been solved before and can be found on the internet.

Overall, I would give it an eight. It's not difficult to develop with this tool and doesn't require a lot of knowledge to get started. However, the selectors on web scraping aren't perfect, so that's where it loses some points. But this may change in the future, and I might change my rating accordingly.

We are using Microsoft Power Automate for RPA.

We assessed the functionality of Microsoft Power Automate in streamlining repetitive processes that required human effort. Specifically, we discovered that the process of completing online loan applications for our customers was a prime candidate for automation. With Microsoft Power Automate, we were able to automate this process, enabling a single individual to log in to up to twenty loan applications. However, if we needed to scale up to two hundred applications per day, we would have required ten individuals to manage this process manually. With this solution, we were able to achieve this with only two people, as the software facilitated logging into the application master and extracting data directly into an Excel file, which could then be easily uploaded and processed within minutes. It has improved our organization's efficiency.

The most valuable feature of Microsoft Power Automate is the many functionalities, and ease of use. We had summer interns from college in their second year of engineering and they were able to start the building process quickly within a day.

More OCR and AI capabilities are needed to improve the solution. Other solutions have better features, such as Blue Prism and UiPath.

In a future release, they should add the running of multiple clients on a single machine. This is a critical feature. If not it requires multiple machines to run operations.

I have been using Microsoft Power Automate for approximately a year and a half.

I rate the stability of Microsoft Power Automate an eight out of ten.

We are not a large organization. We have approximately 10 clients using the solution.

The people who use the solution are back-end processing engineers.

We are considering increasing usage in terms of processes rather than personnel. Specifically, we are exploring automation for certain quick and simple processes, such as transferring data between Excel spreadsheets and performing calculations.

The solution has been scalable in our usage.

I rate the scalability of Microsoft Power Automate an eight out of ten.

We have standard support and it has been decent.

I rate the support of Microsoft Power Automate an eight out of ten.

Positive

It took us about fifteen days of training for our people to have the solution up and running. It was simple.

I rate the initial setup of Microsoft Power Automate a nine out of ten.

Initially, we relied on a third party for the proof of concept and comparisons. However, we eventually transitioned to completing the implementation in-house.

Our process or not complex and we used three people for the implementation.

Initially, we had a Microsoft account for Office 365. Later, we discovered that our license included access to Power Automate at no additional cost. There was a small fee for additional features, but it was negligible compared to the benefits. There are not any additional fees required to use the solution.

If we had purchased a UIPath or Blue Prism, it would have cost us a minimum of $10,000.

I rate the price of Microsoft Power Automate an eight out of ten.

We evaluated Blue Prism but we choose Microsoft Power Automate because it best suited our needs.

It is important to follow the typical software implementation methodology for Microsoft Power Automate. If .NET resources are available, you don't need to look outside. They can learn the software quickly and deliver it.

I rate Microsoft Power Automate an eight out of ten.

We have been very happy with the solution it is not costing us a lot and we can do the implementation in-house.

Our primary use case for Microsoft Power Automate is in the direction of citizen developers, mainly small automations built by business people themselves. We also use it for automations in finance departments with Power Apps.

Hyperautomation strategies are built around UiPath and Microsoft Power Platform, improving service delivery. It is easy to learn for business users, facilitating quick setup of automations.

Microsoft Power Automate is a no-code platform which is very easy to learn, allowing businesses to build their own small automations. Templated flows enhance automation capabilities, and document understanding is also highly valuable. The integration with AI in process automation is anticipated.

The licensing model could be improved to make it easier to understand and follow, as it is difficult to determine if the embedded license provides all functionalities or if additional licenses are needed.

I have been working with Microsoft Power Automate since 2020, about four years.

Once you know how to build automations and bypass limitations, they are stable and work correctly.

Microsoft Power Automate is best suited for citizen developers. Managing it at the enterprise level with more complex business processes can be more challenging.

I am satisfied with Microsoft's customer support as we are a partner and receive fast responses.

Positive

The setup requires time for configuration and may require an administrator. It is time-consuming.

Our customers have seen return on investment with Microsoft Power Automate. However, it's important to consider licensing limitations to avoid high costs.

Costs depend on the automation complexity. Licensing can be based on per user or per flow, with the potential for high costs if not carefully managed. The cost for licensing can increase due to licensing fees.

When evaluating, it depends on needs. UiPath is more mature for enterprise-level automation but more expensive, while Microsoft Power Automate is a good start for small automations and for those already using Microsoft products.

I recommend trying Microsoft Power Automate. It is a low-code platform and is easy to learn, allowing quick start to automation.

I'd rate the solution eight out of ten.

Our clients utilize Power Automate for data collection and management in various ways. One primary use is integrating Customer Engagement (CE) with finance, operations, or other business systems. Additionally, we employ Power Automate to facilitate additional processes, such as automating workflows.

Firstly, enhancing Power Automate to work synchronously instead of asynchronously would eliminate the need for additional coding, saving time in project implementation. Secondly, addressing the limitations on the number of processes in Power Automate tracking would enhance its usability and flexibility for various scenarios. Incorporating a more intuitive user interface or experience would be beneficial for overall solution implementation. While PowerApps can provide this to some extent, it faces limitations, particularly with large datasets. Overcoming these challenges through enhancements or optimization would be valuable for implementing enterprise-class solutions effectively.

We have been using Microsoft Power Automate for 2 years.

I rate the platform's stability an eight out of ten.

Certain limitations apply to product scalability in enterprise environments or critical systems. We work with medium-sized businesses.

The deployment time depends on specific project requirements. Complicated configurations take three to four months to complete, while certain simple projects can be completed within two weeks.

I rate the process an eight out of ten.

When we purchase the Microsoft Dynamics license, the Power Automate license is often free, albeit with some limitations, such as a certain number of transactions per user. Given the substantial allocation provided, this arrangement typically suffices for most users. However, if premium features are desired or the project demands exceed the allocated resources, additional charges may apply accordingly.

I rate the pricing a six out of ten.

One of the automations we've implemented with Power Automate that significantly saves time involves discount application on quotations. When a discount is applied at the quotation level, we utilize it to automatically apply line-level discounts to the respective lines, distributing them equally.

The feature most useful for integrating different applications is its ability to create flows. Specifically, we use flows to integrate with finance and operations.

The cloud-based nature of Power Automate has greatly benefited our workflows. It operates exclusively on the cloud, eliminating the need for on-premises deployment. It enables low-code development, eliminating the need to create plugins. It saves a significant amount of time, reduces efforts, and enhances reliability in our automation processes.

I rate it an eight out of ten.

We use the product to automate tasks and reduce manual work in our organization. It helps set up a workflow to send a daily email reminder at a specific time, eliminating the need for manual intervention and ensuring timely reminders. It integrates Outlook as well.

The product provides valuable integration with other Microsoft tools. Azure Logistics can refresh the data and convert images into PDFs and Excel sheets automatically.

AI-enabled voice recognition features could be included in the product. It could help us develop the entire listing with one click. It could involve importing YAML models to enhance the tool's ability to comprehend and respond to user instructions.

We have been using Microsoft Power Automate for around four years.

It is a stable platform without bugs.

We have 30 account members for the product in our organization. We can give access to more users.

Our company decided to use Microsoft products, including Microsoft Power Automate, due to factors such as widespread usage across the globe, ease of access, and simplified licensing.

The initial setup process involves three trigger points. One is a manual trigger, where users interact with a button or interface element to start the flow. The second is the recurrence trigger, which allows users to schedule automated maintenance at a specific time. Third is a data-driven trigger, where the flow is initiated based on an event in a database, such as creating a new line item in  SharePoint database. Once triggered, the flow continues to execute, performing the configured actions and providing the results.

There is a per-user licensing model for individual users, which typically costs around $10 to $12 per user per month. If purchasing for a team, the cost per person may be slightly lower, around $9 to $10 per user per month. Pro licensing may cost around $5 to $6 more per user per month compared to the standard licensing.

I recommend Microsoft Power Automate to others and rate it a nine out of ten.

We help clients integrate Power Automate into their processes. 

The solution is great for attended or unattended bots. It makes work easier. 

Most clients that use Office 365 find it very easy to use this solution. There are lots of great integration points. It can connect with various Mircosoft products, like Microsoft Dynamics ERP.

It allows clients to existing in one main environment, which is quite useful. 

The setup is very easy.

We use the connector to the cloud, and we have noted that sometimes there are delays. We've seen some scenarios hang. Sometimes there are issues with security policies within the company. Some parts get blacked. There are some drawbacks when we use it connected to the cloud. We need to convince clients to open some parts. This is often an issue that originates from the company itself, not Power Automate. 

Sometimes when we work with Microsoft Excel, the process is not much faster. The automation doesn't speed up as much as we would hope as they go through cells one by one. If it is a time-sensitive activity, that might be an issue and should be improved. 

I've been using the solution for two years. 

It is a stable solution. I'd rate the stability seven out of ten. The issue is that there are some security policies from the company side, or sometimes some updates that happen that can slow things down or stop the process altogether. 

The solution can scale well. I'd rate it seven out of ten. If a product is on a particular machine, if we want to scale up, we need to use another machine or account. 

The product can work for any type of company, from small to large. 

We've contacted technical support in the past, and it has been very good. We haven't had any issues with support and are happy with the level of service. 

I also use UiPath as well. We use either or, depending on the client or the requirement.

The main difference is the price. Microsoft is cheaper than UiPath.

The AI capabilities for Microsoft are very good. With UiPath, sometimes you even have to use modules from Microsoft. 

The initial setup is very simple. It is simple. It's similar to other tools.

We can help implement the solution for clients. 

The pricing is reasonable. I'd rate the affordability eight out of ten.

I'd rate the solution eight out of ten. We've been pretty happy with its capabilities.