Microsoft Power Automate Reviews

We primarily use the solution for automation purposes. It can offer an alternative desktop option, and therefore it can automate a lot of stuff. It's part of the application. It also can connect us to a number of data sources and that helps us a lot. However, it's difficult to get into specifics due to client privacy.

It's a very stable product. We find it to be quite reliable.

The solution is very easy to use. There's a bit of familiarity with the product due to the interface they have. We use other Microsoft Office products, for example, and it has a similar look and feel that's recognizable if you are familiar with the Microsoft Suite. 

The look and feel and user interface make training new users a fairly easy process.

The solution offers a variety of very good features.

There is an exhaustive amount of templates that users have access to.

You do need to either get a bit of IT support or do a bit of coding in order to implement the solution successfully.

Something lacking is Microsoft Office plugin, however, it's my understanding that their Office plugin is out now or coming soon. We're just trying to understand the use case. 

If they can make it integrated into Microsoft's Office Suite, that would be great. It would be better than lining it up with the Office plugin application. I'm sure it exists in some form, however, maybe not for the mainstream things.

The solution is still maturing very quickly and it's going to take no time for this to be Enterprise RPA.

I've used the solution for the last year and a half or so. 

The solution is stable. There aren't really any bugs or glitches. It doesn't crash or freeze. It's good.

The solution is very scalable. As a cloud product, it makes it very easy for users to expand if they need to. When a company needs to scale, they can do so, no problem.

We do plan to continue to use this solution, and we'll continue to use other Microsoft solutions as well.

We end up using a lot of community resources. Microsoft has a huge community, and it's really helpful in terms of finding answers and asking questions.

I've used the previous generation of this technology, such as Logic Apps and other products of that nature.

We didn't use any other products really. We had some in-house and also some VBA Macros, PowerShell scripts and others which we had created. However, this was the first proper solution we've invested in.

The initial setup is pretty straight forward. It's not overly complex. You do need a bit of IT support, however, you could put it in and save it and other people can use it and probably tweak it quite easily.

While there is a bit of coding needed, once you have everything set up, there are lots of templates that make the implementation of different processes very easy.

The deployment is quick. There's just a bit of needed configuration with the cloud. We didn't activate all of the features; we only activated what was required. I can't recall the exact amount of time it took to do this.

It is fast to implement, does not depend on the changes to existing systems to implement. It save hours that a team spend on performing the process manually. Mostly importantly it is easy to training business users since users are very much familiar microsoft and windows interface (UI).

The licensing set up depends on your organization. If it's an enterprise, it's based on their user department and how do you want the solution to be distributed.

Many companies already have Microsoft Office licenses, for example, and this is part of that. 

It's not too expensive as a license. At least, that's my understanding. 

In comparison, an RPA tool with Outreach costs $5,000. You can use it, however, it's expensive.

I'm using the latest version of the solution.

We are a consulting organization, and we do help clients.

We've helped large organizations. We don't have just one use case for this product. We have many.

You can't build an application with this solution. This is more for automating within a department or in an area, for example, a finance area, where they have all sources lined up and it takes almost three or four days for an accountant to go through the data to create templates and updating templates, etc. Those kinds of things. This solution makes the processes happen faster.

I'd recommend the solution to other organizations.

I would rate the product at an eight out of ten. There's a bit more maturity that needs to happen, however, all of the elements are there to make for a great product.

I primarily use the solution for automation. I also use it for invoicing.

To automatically register some data has saved me a lot of time. In the past, I would look in an Excel sheet every day at 8:00 am and I would have to download a spreadsheet and match some values with another spreadsheet. That kind of task took me almost three hours. Now in almost three minutes or two minutes, it's done.

I also find that it's helped with invoicing in relation to taxes. I can download the invoice, and match it with my ERP system and they match the values with the invoice and the system. If it matches, it gets saved in a spreadsheet with many invoices. I could have 10, 20, or even 30 invoices a day or 100 invoices a week. With this solution, I don't need a person to review that. The robot handles that task.

One of the most valuable feature that Power Platform has is the integration with Power BI and the AI Builder, in the firts one, you ca create visualizations and show indicators of revenue, execution, progress, ranges, of whats going on in the solutions, in the second one, you can create an intelligent model to show projections in a matter of minutes, it's so ieasy o create a robot in these software

The issue lies more in how you learn the solution. The information is very generalized. It could be extremely useful to have more specific information about how to use various features within the platform. The solution has a lot of moving parts and aspects that need to be understood. Making the training process easier would help people onboard faster.

The desktop interface is a little rough to manage. You can't view the bottoms or the menu or the characteristics of what you need to use. It's very unclear in the desktop application. That said, the cloud application it's more useful. It's much neater and more organized.

Their AI builder has improved, however, it could be interesting to look into how to build a project that can make projections about a task or a process. If that feature could be more user-friendly, that would be ideal. Right now, it's not very clear how to use it. Maybe a person that has more knowledge wouldn't be as confused. I'm not like a developer. I'd need it simplified for me.

I've been using the solution for about a year to a year and a half so far. It hasn't been an extended period of time.

I haven't experienced any issues with the stability of the solution. There aren't bugs or glitches. It doesn't seem to crash or freeze. It's been good so far.

The product can integrate with other solutions, and therefore it can work with high workloads or low workloads. It's very scalable. 

We have anywhere from 100 to 500 users.

The technical support of Microsoft has been good. It's not often that we call into Microsoft directly, however, at least, not so much for this particular solution.

The initial setup is not complex. It's quite straightforward. We found the process to be very easy.

The deployment is very fast. It only takes a minute or two.

It's a subscription. Therefore, you only need to log in and make a project, and if you already know how data deploys it's within minutes that you can start.

The solution is subscription-based.

I have evaluated Automation Anywhere, among other solutions. There are many, however, I'm more comfortable with Microsoft.

We're a Microsoft partner.

I have used Flows and it's very easy to use it, however, not in advanced terms.

I'm not sure which version of the solution we're using. It's my understanding that it is the latest, however, I don't know the exact version number.

I'd warn new users that they have to know about the concept of RPA. It's very difficult to get on board with this kind of solution if you don't know about RPA. You have to make everything step-by-step. You have to know how to make a diagram flow. You need to understand what comes first and what's in the middle, and what's next. In order to successfully dive into using the solution, a user must be familiar with these kinds of concepts and labels.

If you don't know about the process or haven't read about BPM, it could make it very difficult to implement RPA. I suggest new users if they aren't familiar, read a little about RPA in the beginning and then learn about the processes.

It's a good product. I would rate it nine out of ten.

Currently, we are in an active search with a provider for on-premise, and therefore we use it to automate our process of moving our permits to electric housing and preparations.

We use the solution for building processors and it's really easy to use for this task. It gives you another way to move the path. 

With Microsoft, there are a lot of great process management tools. 

The initial setup isn't too difficult.

The availability could be a bit better.

Technical support needs to be able to respond quickly to queries. Right now, they are much too slow.

I'd like it if it were possible to have the solution as an on-premises installation, however, that is not possible. It only is available on the cloud.

I've been working with the solution for the last six or seven months. It's been less than a year at this point. We haven't used it for very long yet.

Power Automate, compared to Softomotive's product, offers the most in terms of versatility. Stability is not an issue. It has been very good for this product. We did not have that kind of problem with our customers or any installation. We don't seem to have to deal with bugs or glitches. It doesn't crash or freeze. We're happy with it.

At the moment, we have 80 professional developers on our team that work with the product. On top of that, we have various companies that use it. We have 50 or so different customers using the cloud.

We use the product regularly. We're on it on a daily basis.

Scalability is very, very easy to accomplish. If a company needs to expand the solution, it can do so easily.

The solution's technical support isn't that great. They could be better. They're slow to respond when there are issues. They really need to be faster in this regard.

We also work with Softomotive WinAutomation as well as ProcessRobot. Using more than one solution allows us to cross-manage better.

The initial implementation wasn't too hard, or, at least, that was my understanding. I didn't directly participate. However, I did not notice the team dealing with any complexity. It's pretty straightforward. Any organization shouldn't have too many problems setting it up.

The maintenance of the license is largely handled by Microsoft. We handle everything else.

We handled the implementation in house. We did not need outside help and we did not hire an integrator or consultant or any person of that nature. We handle the implementation for the customers if we need to.

The licensing itself isn't that great. That said, the solution is very cheap. It's on the lower end in terms of price, if you look at the entire market. It's rather affordable.

We're Microsoft partners.

We're using the latest version of the solution right now.

I would definitely recommend the product to other organizations. Overall, we've been pretty happy with it, even though we haven't used it for too long.

In general, I would rate the solution at an eight out of ten.

We carried out a successful POC on Power Automate Desktop. It was right after they launched and we were the first to demo it. We used it in a project for one of our clients. We used the desktop version but it's stored in Power Automate cloud. The solution is used for banking processes such as credit and debit transactions. We are partners with Microsoft and I'm the CTO.

We jumped onto this solution because it's very reasonably priced. The solution was for a medium size organization and they didn't want to spend a lot on such a product. It's a good solution for small to medium size organizations. 

Looping can be a bit tricky in Power Automate. In addition, the solution doesn't provide an option to view two to three conditions, you can only view one condition. It's not like that in UiPath. Deployment should be improved so that it integrates with WinAutomation. We can't write .NET code and we can't schedule the bot without using WinAutomation. If they could include that it would be helpful for our users. Right now we do the development in WinAutomation and later integrate with Power Automate.

We had good technical support. 

Installation is pretty straightforward. As mentioned, we were the first company so we had a call with Microsoft and worked with them. We're a start up so we had a maximum of six people using the solution. 

We use it to monitor the net flow of all the emails. It is really helpful.

It is stable. 

It should be faster and more user-friendly. 

I have been using Power Automate for around three years. 

It is stable and scalable. We have around 300 users. It doesn't require any dedicated IT to help run the appliance. 

We don't need much of their support. We have opened a ticket and their support was handy. It's very easy for us to communicate with them via email. 

The initial setup was easy. It was very easy for people to pick up. The deployment took a few hours. 

I would recommend it.

I would rate Power Automate an eight out of ten. 

We are a solution provider and this is one of the tools that we implement for our clients.

We have been automating several tasks using this product. They include things like comparing Excel worksheets with the contents of databases, automation in database security, and we have internal logs that can be used to help developers pinpoint errors.

This is a cost-effective RPA solution.

WinAutomation is missing a lot of options that are available in UiPath. One limitation is that for logs, the only option is a CSV file. There is no option, for example, to work with an Excel file.

There is a limitation in setting up loops, where it does not support multiple conditions.

We would like to be able to write code, the way you can inside of UiPath.

We have been using WinAutomation for the past two months.

This solution is stable.

This is a scalable product, although it is best for mid-sized industries.

The technical support is good. We had an issue and they were able to resolve it.

The installation and initial configuration were straightforward, taking not more than 10 minutes.

I deployed the product myself.

WinAutomation is cheaper than competing tools.

Our choice for using WinAutomation depends largely on the client. We will continue to use it, although if our client does not agree then we would have to use another tool.

This is definitely a product that I can recommend. The price is cheaper than other tools and it has a lot of features.

I would rate this solution a six out of ten.

We are a solution provider and one of the services that we perform is to build automations for our clients. Softomotive is a product that we use to automate multiple processes for use by our customers on their data, based on their needs.

The interface is user-friendly.

This product is cost-effective, which is the main reason we are using it.

We are looking to see more features implemented there are already available in UiPath or Automation Anywhere. This is one of the main drawbacks.

We have been using Softomotive for between three and four years.

It is stable, and we don't have any issues with this particular product as of today. We plan to continue using it in the future.

We have more than 600 customers who use this product.

We get very good support from Softomotive.

We have used Softomotive for the past four to five years, although in the interim we tested Blue Prism. The cost of that product is too high.

The installation is straightforward and we haven't seen any complexity. It will take 15 minutes, maximum, to deploy.

This is a product that I can easily deploy on my own. We have less than 15 people on-site who are responsible for deployment and maintenance.

This is a cost-effective product and now that it has been acquired by Microsoft, we don't expect the cost to increase with the next release.

Considering the kind of experience that we have had with Softomotive, we would always recommend this product.

Since this product was acquired by Microsoft, naturally the expectation has gone up. We are not expecting too much of an architectural change, but rather, a few of the small features should be added. The reason is that you like to stay competitive in terms of cost. We have already deployed it to more than 600 customers and if we are going to charge them more, then they'll be inclined to use another product.

I would rate this solution a nine out of ten.

I'm a strategy consultant and we are partners and resellers/integrators of Microsoft. 

I like the power automate side of the platform, which I'm using as well all the core applications to include a human loop in the process. I'm quite relieved now because they have the Power Automate desktop platform which is good.

One of the frustrating things is that you can't use a lot of connectors without having a premium license. I would like them to increase the AI capacity. Currently they are using AI Builder which is significantly reduced because it's based on models which are not similar and it's really narrow. Surface information, like going through Citrix, would also be good.

I've been using this solution for four months. 

This is a stable solution. 

The product is scalable, we have around 40 people using it in our company. 

We are integrators so we generally don't use the technical support. 

We still also work with UI Path and in the past we worked a lot with Blue Prism. We're losing business with Blue Prism because their entry ticket is quite high. With Blue Prism you can increase your capacity quite easily and then there are no entry costs. Most of our clients already have Dynamics or Office 365 licensing so it's quite easy for them to implement Microsoft Power Automate or alternatively the UI Path system. My conviction is that UI Path is the most complete platform, including the entire operating model and the COE, accelerators in opportunity identification, accelerators in maintenance and monitoring as well as the community services. So that why it's quite good. It's coming with extensions as well. It also comes with extensions. 

The initial setup is straightforward. 

I'm quite sure that they will increase their licensing in the next few months because the platform is getting better and better. The big advantage for them now is that a lot of organizations already have Office 365 licensing, so it's quite easy to sell.

My advice on this product would be to focus on the human in the loop. That's because Power Automate is really great when you want to communicate with users in the middle of a crisis, or if you want some interaction with different people or want to orchestrate workflow between different departments. It has quite an impact when you implement user interactions.

For now, I would rate this solution a six out of 10, but I am sure it will improve in the next few months.