Head of Technology at a real estate/law firm with 11-50 employees
Real User
Top 20
Easy to use, but scaling can be complex
Pros and Cons
  • "If anyone is familiar with Microsoft products then they can handle it easily."
  • "There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."

What is our primary use case?

We use this product for finance applications.

What is most valuable?

The good thing about this solution is that it is easy to use. If anyone is familiar with Microsoft products then they can handle it easily.

The manuals are available for learning about the functionality.

What needs improvement?

There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family.

Scaling is complex and is something that can be improved.

In the future, I would like to see more applications.

For how long have I used the solution?

I have been using Microsoft Dynamics AX for approximately seven years.

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Microsoft Dynamics AX
April 2024
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What do I think about the stability of the solution?

The core of the product is stable but for additional features, stability depends on the partner. 

What do I think about the scalability of the solution?

It is not very easy to scale because you have to deal with the partner at the time. You need to spend some effort in order to scale.

How are customer service and support?

I have not been in touch with technical support because I'm not dealing with any issues.

How was the initial setup?

The initial setup is straightforward, but of course, you have to add a lot of features on your own because it will not provide everything.

What other advice do I have?

The suitability of this product depends on your business environment and industry.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user826284 - PeerSpot reviewer
MIS Director at a real estate/law firm with 5,001-10,000 employees
Real User
All its features are valuable
Pros and Cons
  • "All its features are valuable."
  • "It needs better financials and reporting from the system, not through Excel."

What is our primary use case?

We have implemented it for retail companies (e.g., fashion, toys, etc.). We have also implemented the same solution for FMCG and supermarket business models.

What is most valuable?

All its features are valuable.

What needs improvement?

It needs better financials and reporting from the system, not through Excel.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Gene Hammons, MBA - PeerSpot reviewer
Gene Hammons, MBADirector at a consultancy with 1-10 employees

We're seeing a lot of AX clients bring on Host Analytics, Adaptive Insights or more recently, Anaplan for advanced reporting, closing and reconciliation, FP&A and the like. We're also seeing traction from Workiva for SEC reporting - in the past I was used to seeing clients go with BI tools to do the advanced reporting but it seems to have shifted of late.

Buyer's Guide
Microsoft Dynamics AX
April 2024
Learn what your peers think about Microsoft Dynamics AX. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,599 professionals have used our research since 2012.
Test Architect at a computer software company with 1,001-5,000 employees
Real User
Easy to use, reliable, and satisfactory technical support
Pros and Cons
  • "One of the valuable features of the solution is how easy it is to use."
  • "The integration could improve for the future."

What is our primary use case?

We are using the solution for a small organization.

What is most valuable?

One of the valuable features of the solution is how easy it is to use.

What needs improvement?

The integration could improve for the future.

For how long have I used the solution?

I have been using the solution for approximately 10 years.

What do I think about the stability of the solution?

In my experience, the solution has been stable.

What do I think about the scalability of the solution?

I have approximately 50 people using the solution in my organization.

How are customer service and technical support?

The technical support is satisfactory.

What about the implementation team?

We have a couple of technicians that do the deployment.

What other advice do I have?

I will continue to use the solution in the future and I recommend it to others.

I rate Microsoft Dynamics AX a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Dynamics AX Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Dynamics AX Report and get advice and tips from experienced pros sharing their opinions.