Microsoft Dynamics AX Reviews

The finance and finance reporting features are good. The ability to use it with Excel means you can get the reports you need.

I would like to see improvements in manufacturing. We had a meeting with the person in charge of manufacturing last year in which I took six pages of notes regarding MRP/materials requirements planning. The implication was that the system can handle what we needed it do, but the person is charge of manufacturing is quite busy. I did not hear back after sending the notes, and I never helped implement it.

I do not think we have implemented it, and I think we still do it outside the system.
Some of the companies owned by the same parent company cannot implement this solution due to constraints on manufacturing.

It was a busy day when I toured the facility, and I had little time to discuss this solution. I just gathered that they could not make it fit for them.

We have used this solution for a year.

We encountered stability issues.

The installation was complex. There are many settings to configure.

We previously used SAP.

First evaluate if to see if it meets your manufacturing needs. In many settings, it does not.

• Finance
• Inventory
• Manufacturing

• Improved inventory control
• GL consolidation
• Intercompany accounting

• Cloud deployment
• Documentation

I've used it for seven years.

There were some issues.

No issues encountered.

No issues encountered.

It needs improvement.

It needs improvement.

I was using Dynamics NAV, and we switched to AX due to limitations in Dynamics NAV.

It's complex, in terms of data migration, but the latest version has improved a lot on this front.

We did it in-house with involvement from a vendor team.

The pricing model does not really fit all customers that I offer consulting too.

• SAP
• EPICOR
• Dynamics NAV
• Infor

The product required extensive functional expertise for a successful implementation on all the areas, failed implementations of Dynamics AX has always lacked functional exposure

• ERP's major objective is to integrate all departments and functions across the organization and branches onto a single computer system that can serve all the department's particular needs.
• Timely access to management Information.
• Business Process Automation.

• The non-delivery or non-availability of reliable IT hardware and infrastructure both before and during implementation.
• Pricing
• Proper training from skilled personnel

Annual ROI = 7%

Flexibilty to allow change however this is its weakness as well. If you over develop core functionality it willing wrong.

Viewability of management data across all group companies. Introduction of consistent processes.

where different programmers have been let loose the product has a number of view inconsistencies and there are still issues that were in 4. Many bells and whistles have been added and some are not quite complete. Overall it is improving and becoming a more mature product.

1 year on 2012. 8 years with 4

Always down to number of development changes made to the core functionality. Data is also difficult to transform on day one.

As above, although testing minimises this risk

so far, so good. Better scalability than 4.

Depends on the Partner as Microsoft tend to leave support to their Partners. This is the strategy they have which does mean that they may not get direct user feedback.

As above, can be a little hit and miss

No

The setup requires advance thought as it is difficult to amend once transactions are in the system.

I have worked with a number of vendors and would say if you have the expertise in-house then use that.

Difficult to measure but definitely improved working practises and management information

SAP

With care it is a good product but be aware that the business should change its processes rather than change the system wherever possible else you will have issues following deployment.

• Finance
• Projects
• Sales & Marketing
• Time & Expense
• HR
• Workflow

• Automated time-sheets
• Expenses with integrated mobile apps has reduced our time to payroll from three days to half day

Some resource capacity calculations could be expanded on.

I've used it for two years.

We didn't have any issues, and it was a very smooth transition for the end users.

We did an optimization post go-live for database indexes but otherwise fine.

This is one of the strengths of Dynamics AX – scale up and out and it also deploys in the cloud.

It's excellent.

It's excellent.

We just used very manual processes.

Setup was easy and straightforward. We used Excel templates to load data and they had pre-configured versions of the application.

It was an in-house implementation.

It took us 12 months to get an ROI.

The original setup was approx. US$750k. The day-to-day costs are minimal.

We also looked at options from both Oracle and SAP.

Make sure you understand your reporting requirements, and outcomes, prior to start of the project.

We are using the solution for a small organization.

One of the valuable features of the solution is how easy it is to use.

The integration could improve for the future.

I have been using the solution for approximately 10 years.

In my experience, the solution has been stable.

I have approximately 50 people using the solution in my organization.

The technical support is satisfactory.

We have a couple of technicians that do the deployment.

I will continue to use the solution in the future and I recommend it to others.

I rate Microsoft Dynamics AX a nine out of ten.

We use Microsoft Dynamics AX for accounting, manufacturing, and hybrid deployment purposes.

The product is easier to use and has more efficient workflow management features than other vendors. It helps to respond to customer queries as well.

The product could be more accessible for small and medium-sized businesses. The license renewal cost is on the higher side. It could be improved as well. Additionally, the user interface could be better.

We have been using Microsoft Dynamics AX for two years.

The product is relatively stable.

The product is scalable. We have around 25 Microsoft Dynamics AX users in our organization. The companies we manage also have a significant number of end users.

The technical support services could be faster.

The initial setup is neither easy nor difficult. It is very technical and has average complexity. It takes around three weeks to complete, depending on the stability. Usually, one executive can deploy the product. However, in the case of implementation on cloud servers and financial processing, it requires three to five executives. For maintenance, it requires two executives.

The product's license renewal cost could be better. 

I advise others to purchase the product depending on the use cases for their business. I rate it an eight out of ten.

My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR. 

The tool makes it easier to manage things. 

Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified. 

I have been using the solution for more than ten years. 

Microsoft Dynamics AX is very stable. 

The tool's capacity is big and can support hundreds of users. 

The solution's deployment is easy and similar to Windows. 

Microsoft Dynamics AX is not expensive. 

I rate the overall solution a nine out of ten.