Microsoft Dynamics AX Reviews

My primary use case is for account logistics and ERP-related functionalities.

One of the most valuable features is its centralized, cloud-based solution to have all the data in one place. Additionally, the user experience is also good.

Microsoft Dynamics AX usage depends on your volume; for example, volume audio transcription volume and hardware capacity should be equivalent or higher. Otherwise, it will be underestimated, bringing down the performance. And then you nor we will want to change the hardware, and it's difficult at that moment. So, we need to check our volume because some companies have 50,000 products altogether, and some have only 100-200 products. Depending on that, you have to choose your hardware. Microsoft provides the minimum hardware requirement, but that is not for our convenience. You should select hardware depending on the volume.

Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement.

I have been using Microsoft Dynamics AX from 2010 onwards. I am using the standard version.

Performance is based on how well you fine-tune your database and queries. The output and logic you apply depend on your coding. Initially, there were many problems, but after monitoring expensive queries, indexing was created, and it became smoother. The performance depends on maintenance; I rate it five out of ten.

I would rate the scalability of Microsoft Dynamics AX as an eight out of ten. From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage. Currently, our organization has 20 users, all of whom are at the managerial level.

The technical support is okay, not good or bad. It depends on the in-house capabilities. The tech support team wants to do business, so they go according to their business interests. It's better to have an in-house team for stabilizing and maintaining the software.

Negative

Initially, there was a hiccup, but we settled down because it has in-built options, and users can do coding in their program. Most of the customization requirements are done in-house and also in userland. So we matched it to our needs at last. It took a long time to deploy the solution ultimately.

Overall, I would rate it a six out of ten, where one is cheap, and ten is expensive.

It is an expensive solution.

We reviewed a few products. But finally, we decided to use Microsoft Dynamics. It was a very long process.

Overall, I would rate the solution a nine out of ten. It is a good product.

Microsoft Dynamics AX 2021 is an integrated Enterprise Resource Planning system, that you can use for everything that a business requires to operate. It includes modules for manufacturing and production, inventory management and distribution, time and expense management, project management, human resource management, and some CRM functionality (such as sales and marketing). The application fits a wide range of industries and comes with integration capabilities with a wide range of 3 party applications. The application aids businesses to enhance visibility across the organization, improves financial controls, increases forecasting accuracy, boosts staff productivity, and gives better oversight. You can also develop your own customizations and new modules from the backend.

The solution has helped us to make smarter and faster decisions

Innovation is the key to success in this fast-paced business environment and the Microsoft Dynamics AX 2012 ERP solution puts an organization on the fast track by unifying complex data, providing the business with predictive analysis through KPIs and BI reporting tools. With Microsoft Dynamics AX 2012, decision-making is quick and efficient.

Microsoft Dynamics AX reduces costs on the organization's server maintenance, including:

• Eliminating new purchases of servers.

• Reducing server room maintenance.

The workflow is the most valuable aspect of the solution.

AX provides the capability to easily automate business processes through customizable and template-based workflows within each module. Individuals in different roles are prompted to process workflow documents via their role center in AX or through email.

It is flexible and cost-effective.

Due to the constantly changing market, a flexible ERP solution would be a good choice. With Microsoft Dynamics AX, an organization gets access to a wide range of products under the solution that adds value. This makes it a cost-effective solution.

The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system. Some users complain that the interface is not very user-friendly. An improved interface with a user-friendly approach will be an improvement on the application.

Microsoft Dynamics AX 2012 ERP systems development and customizations can be quite expensive to implement. You will need to run some trials to ensure the application is the right solution for your organization's needs and budget. The cost of customization can be reduced by introducing DIY measures

Its mobile app only works for Windows phones and does not offer all of its features. Some users experience difficulty connecting to some modules, functionality and tools while using the mobile app for Microsoft Dynamics AX. An improvement would be to create mobile versions for Androids and iOS devices.

I've used the solution for six years.

It is a stable solution.

The solution is very scalable.

The customer service and support teams are always available to treat your support requests.

Positive

I have used other ERP solutions, however, I switched to Microsoft Dynamics AX because it gave me the ability for customization and development 

The initial setup was complex due to the need for coding, customizations, and expertise.

We implemented the solution through a vendor. 

They showed a high level of professionalism.

Our ROI is over 27%.

With the new feature from Microsoft D365, you can choose to go for only the modules that your organization requires and pay for that alone. This reduces a bit of cost even though the cost for the application is above the average.  

I evaluated other options like SAGE, QuickBooks, and SAP.

It's actually a good solution for mid-sized and enterprise organizations. 

The use case includes pretty much everything from finance to warehouse to production.

The production is a valuable feature. 

The general speed of the solution needs improvement.

I have experience using Microsoft Dynamics AX for a year. 

The solution is highly stable. I rate the nine out of ten. 

Twenty five users are using the solution. 

The initial setup is complicated. The deployment takes eight months. 

Overall, I rate the solution an eight out of ten. 

The solution is used for inventory information.

The performance is good.

The UI has room for improvement and can be more user-friendly.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

We have over 50 people using the solution.

The initial setup is straightforward.

The deployment took one year.

The implementation was completed with a consultant.

The solution is on-premises and we do not pay for a license.

I give the solution an eight out of ten.

Microsoft Dynamics AX is good and I recommend the solution.

We are using Microsoft Dynamics AX for everything in our company. Such as in sales, production, and purchasing.

The most valuable feature of Microsoft Dynamics AX is customization.

Microsoft Dynamics AX could improve by offering a cloud version and more reports on the costs.

I have been using Microsoft Dynamics AX for approximately 15 years.

The stability of Microsoft Dynamics AX is highly stable.

The scalability of Microsoft Dynamics AX is very good.

We have approximately 2,000 users using this solution, this includes project managers and developers.

The support here in Turkey could be better. However, the international support is good.

I rate the support from Microsoft Dynamics AX a three out of five.

The initial setup of Microsoft Dynamics AX is easy. It took us approximately six months to deploy.

We choose Microsoft Dynamics AX because it fits our needs the most. It's a very good product builder.

My advice to others is they should use this solution but they need to find a good reseller.

I rate Microsoft Dynamics AX an eight out of ten.

We use it for the basic functions which are required for finance and HR, and that's it.

It depends on how you deploy it and how you implement it, however, from a feature point of view, Dynamics is easy to use and very user-friendly. It has the same UI and is very similar to any other Microsoft product. Features-wise the navigation bar that they have makes it easy for exporting everything to Excel.

This is considered by Microsoft as an older product and unsupported. Microsoft is urging its clients to move to Dynamics 365, which is going to be coming into the pipeline. While it's a great product, we know that there is no support anymore for it.

The most important thing is to have compatibility with the business types. Microsoft is very rich and therefore it's possible for them to ensure it can apply to various areas.

Microsoft needs more presence in our region to help with management and maintenance. 

I've been using the solution for nine years. 

The solution is mostly stable. It depends on your hardware sources much more than from an application point of view. It still requires much better infrastructure resources to be perfectly stable. 

You cannot scale it too much. 

We have about 30 people using the solution currently. 

Microsoft doesn't support it even if you maintain the support fees on a yearly basis. It's at end-of-life. Users need to move to Dynamics 365. 

While the implementation took place before I came on board, my understanding is it takes around six to seven months to get implemented.

We pay a yearly licensing fee to Microsoft. Compared to the other ERPs, the pricing is reasonable.

I'd advise new users to know first, what kind of business they are going to be, in or if that business needs to be running on top of Dynamics or not. If it's finance, then it's fine. If it's not finance, then they need to take something more industrious and geared towards a specific system.

I'd rate the solution seven out of ten.

I had an on-premise deployment of Microsoft Dynamics AX and then we moved into the cloud.

We use different Microsoft Dynamics AX modules. We used it for ERP, which includes resource management but we used them for sales engagement. We recently used the solution in CQP management to configure the modeling.

The most valuable features of Microsoft Dynamics AX are ease of use and performance.

Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies.

I have been using Microsoft Dynamics AX for approximately two years.

The scalability of Microsoft Dynamics AX is good.

We have approximately 200 users using the solution in my organization. We do not plan to increase usage because we plan to move to Microsoft Dynamics 365.

We has some issues in the past and the technical support was very good in handling our problem. They were very fast in their resolution.

I have used Oracle and SAP previously.

I do not have first-hand knowledge of the initial installation went but I have not heard any complaints and I have heard it is straightforward.

We have four people who do the maintenance and support of Microsoft Dynamics AX.

There is an annual licensing cost for Microsoft Dynamics AX.

I would recommend this solution to others.

I rate Microsoft Dynamics AX a nine out of ten.

Microsoft Dynamics AX is used to meet my company's needs in terms of finance and financial consolidation, purchasing, recruitment.

We are using this solution. This solution is not provided by us.

Microsoft Dynamics AX meets my requirements.

There are some critical issues that we couldn't fix or that we couldn't workaround to solve, but it's almost non-existent.

At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself. We are in Egypt, and in some cases, such as but not limited to HR, we have a unique profile.

The problem, however, is not with the installation, but with the application itself. When it comes to business intelligence, I don't think it's a good business intelligence application. Give me a viewer and some Excel-based tools to create my report, but it's not a full business intelligence solution.

In the next release, I would like to see better reporting and better integration between modules.

We have been working with Microsoft Dynamics AX since 2014. It's been eight years.

We have deployed this solution on-premise and now are planning to migrate to Microsoft Dynamics 365 or Oracle NetSuite.

We are working with the Dynamics XR3 version.

We can say it's stable, but there are some critical issues. 85% of the time it is a stable solution. On a larger scale, I can't depend on it.

Microsoft Dynamics AX is a scalable solution.

We are an investment company with subsidiaries and sister companies in some cases. For some projects, we can collaborate on all ERP systems across the organization, including all subsidiaries and sister companies. And in such cases, it will be on a larger scale, with a minimum of 15 user enterprise accounts.

We have a long-term plan that will not be implemented in the near future, but I intend to do it in the long run.

I have five business accounts and seven function accounts. So there are approximately 12 users.

Technical support needs improvement. I'm not going to accept Microsoft's assistance.

They almost always take a long time to resolve any problem. For example, a year ago, I had a problem with my management reporter that took more than six months to resolve.

We discovered that there is no problem with the management reporter after conducting an investigation. It had to do with updates or some sort of updates.

I have operated a variety of ERP solutions in the past, some of which were built locally by a small, local vendor, it's not a big brand or vendor, and for manufacturing, we use Verticent ERP Applications.

The installation is extremely simple, and I have had no problems with it.

We are a subsidiary, with subsidiaries and sister companies.

I collaborate and manage their work. 

We have two for this company and 12 for all subsidiaries as well as the sister companies.

I purchased the license once, and there is a license with a partner that I pay for annually.

I would recommend it for a small business, but not on a larger scale. They can, in my opinion, meet their requirements.

I would rate  Microsoft Dynamics AX a seven out of ten.