My company uses Check Point Harmony Email & Collaboration to provide security for Office 365 email and collaboration apps like Teams, SharePoint, OneDrive, and other related tools.
Head: Cloud Platform Security at BCX Namibia
Along with great technical support, the solution also offers phishing protection
Pros and Cons
- "The most valuable feature of the solution is the phishing protection it offers."
- "The solution fails to support hybrid deployments."
What is our primary use case?
What is most valuable?
The most valuable feature of the solution is the phishing protection it offers.
What needs improvement?
The solution fails to support hybrid deployments.
Currently, the solution supports cloud email only. It would be great if they could also support hybrid deployments.
For how long have I used the solution?
I have been using Check Point Harmony Email & Collaboration for three years. My company has a partnership with Check Point.
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
October 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
918,970 professionals have used our research since 2012.
What do I think about the stability of the solution?
Stability-wise, I rate the solution a nine out of ten since there were a few minor issues that were quickly resolved while the uptime of the product has not been 100 percent.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a ten out of ten.
I would say that probably around 50 percent of our customer base uses the solution.
How are customer service and support?
The solution's technical support is very good. I rate the technical support a ten out of ten.
How was the initial setup?
I rate the product's initial setup a nine out of ten since the setup phase is seamless 99 percent of the time. If the end user customized the Office 365 tenant a lot, then a manual setup might be required.
The solution is deployed on the public cloud while supporting cloud services from Google and Microsoft.
The deployment process of the solution takes about five minutes. It would probably take ten minutes if we consider from start to finish of the deployment process.
For deployment, there is a need to create an account in Check Point Infinity Portal, after which you can activate Harmony Email & Collaboration module and then provide the credentials to your Office 365 tenant, following which the integration process starts.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive.
It is a reasonably priced product offering good value for money.
What other advice do I have?
I would say that since Check Point Harmony Email & Collaboration provides a two-week evaluation option, it's very easy to integrate into your environment in a read-only mode so that it doesn't interfere with your email. It just scans and then provides you a report afterward of the threats your solution has missed and what Check Point would have caught.
Check Point Harmony Email & Collaboration is a fantastic solution.
I rate the overall tool a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Owner at Shree Atharva Sales Corporation
Reliable product with a straightforward setup process
Pros and Cons
- "The product is reliable and sturdy."
- "They must provide security to more email service providers."
What is most valuable?
The product is reliable and sturdy. It can be configured within five minutes and has minimal downtime. It provides an in-built API functionality. It supports chat and file sharing from solutions like OneDrive, SharePoint, Google Drive, and Dropbox. Additionally, it offers 100% protection for unified communication or collaboration to prevent hacking incidents like the Zoom hack.
What needs improvement?
They must provide security to Rediffmail and other email service providers. At present, it is limited to only two email services. They should also offer additional protection to Zoom, Cisco Webex, BlueJeans, and StarLeaf.
For how long have I used the solution?
We have been using Check Point Harmony Email & Collaboration for five to six days. However, we have been using Check Point for five to six years.
What do I think about the stability of the solution?
I rate the platform’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the platform’s scalability a ten out of ten. It is suitable for small, medium, and large companies. Mostly, it will be helpful for small enterprises that can’t afford firewall solutions like Wireshark.
How are customer service and support?
Check Point has a good support system in our country. They are 100% customer-centric and have many support partners as well.
How was the initial setup?
It is straightforward to set up. We can deploy within five minutes.
What about the implementation team?
Check Point is a very user-friendly product. The customers can deploy it easily with some technical knowledge; they can take help for installation and programming for a nominal cost from the product partners.
What's my experience with pricing, setup cost, and licensing?
I rate the platform’s pricing a seven and a half.
What other advice do I have?
I rate Check Point Harmony Email & Collaboration a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
October 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
918,970 professionals have used our research since 2012.
Senior Technical Consultant- Cyber Security at Ivalue Infosolution
An easy-to-deploy and scalable tool useful for mail encryption
Pros and Cons
- "The setup is very easy. I haven't faced any complexity with the setup of the solution."
- "Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs."
- "Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs."
What is our primary use case?
If we talk about use cases, one of our customers is using o365, and one of the customers is using G Suite. On top of that, they require email security along with an anti-APT solution, anti-spam, anti-phishing, and business email compromise with next-generation antivirus included. One of the major use cases is internal communication using an encrypted solution or encrypted mail, especially if internal users send some mail to a particular customer and they require encrypted mail. They also require an encrypted mail solution.
What needs improvement?
With the kind of features we are looking for, be it with Barracuda or Check Point, we are looking at how we can showcase them to the customer and claim that this one is the best solution for your infrastructure and use cases.
I would like Check Point's technical support to be improved.
For how long have I used the solution?
I have been using the solution for five to six years. My company is a distributor of multiple OEM solutions.
What do I think about the stability of the solution?
Most of the customers are using another vendor's solution, so most are looking for a particular email security solution. Whoever has used the solution was facing some challenges till some time ago, but gradually Check Point is improving the solution. So now they are still happy with the solution.
What do I think about the scalability of the solution?
There are multiple customers using the solution. Sometimes they have 100 or 200 users, and they are expanding their team and they are purchasing licenses because if they are increasing users, automatically, mailboxes are increased. We are providing the per-mailbox solution. They are ready to purchase the new licenses for those new mailboxes.
I rate the solution's scalability an eight out of ten.
How are customer service and support?
Check Point's technical support is very much of a low level, especially with respect to other vendors and OEMs. Check Point tries to ensure that they are providing good technical support with respect to the solutions and services it provides.
How was the initial setup?
The setup is very easy. I haven't faced any complexity with the setup of the solution.
The deployment took almost four to five years.
I am from the presale side, the solution architecture side. The implementation and deployment teams are different. We have a different team for the deployments and implementations of any particular solution.
What's my experience with pricing, setup cost, and licensing?
Usually, we pay for the licensing part on a yearly basis and not on a monthly basis.
If Check Point's team is providing a good amount of discount, then it is very easy for us to select it since its competitors are also giving the best prices or best discounts.
What other advice do I have?
It is easy to deploy. With every customer, we just share our thoughts and the experience. It's a very easy-to-implement solution. Check Point is a good cloud-based solution with respect to email security, and Check Point is a very powerful tool with respect to other OEMs.
I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
CTO & Co-Founder at Cyber Strategic
Offers an API that adds significant value to the email session
Pros and Cons
- "In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication."
- "It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products."
What is our primary use case?
Basically, it protects email services like Office 365 or G-Suite as well as business communication like Slack and Teams, and offers advanced protection against phishing and attachments even before they reach the mailbox. It also includes a DLP (Data Loss Prevention) feature that can be configured to prevent sensitive information from leaving the organization via email. Additionally, it provides advanced security measures to protect against account takeover.
The email protection piece utilizes an API rather than an agent, which is more basic. This API-based approach allows for greater flexibility and integration with other systems. You can also configure it to send suspicious items to a sandbox environment for further analysis if you're not comfortable relying solely on the automated solution.
What is most valuable?
The API is super valuable because it's not really embedded in the email session. It's more like it comes in, and before it hits your mailbox, Check Point inspects it.
Many products require running it through a specific Web Gateway or some kind of intermediate box like Barracuda, or an agent installed on Outlook among many ways. Check Point is more advanced, so it's up there with the best. In my opinion, it's one of the best products. It does protect other things like Slack and Salesforce, which are more about communication. It also covers collaboration tools like OneDrive, Dropbox, and Box. That's the collaboration part.
What needs improvement?
It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.
For how long have I used the solution?
What do I think about the stability of the solution?
The stability is excellent. Check Point is a company that has acquired matured technology from other companies and integrated it pretty well. I've seen integrations from other companies that were lacking, but Check Point has done a great job.
Check Point has also developed its own solutions based on its security knowledge and experience. Being an Israeli company, they have access to some of the best resources in the field.
What do I think about the scalability of the solution?
Scalability is a significant component of Check Point, as it is built for companies of any size.
How are customer service and support?
The customer service and support team is great. I never had a problem with them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used to work as an IT manager in a biotech company that utilized Check Point, which is why I've always liked their product. It's designed for complex environments and connecting multiple branches. It can be challenging for many companies, but it's intended to handle such complexities. Overall, Check Point Harmony Email & Collaboration is a great product.
How was the initial setup?
The initial setup is very straightforward. It's actually quite easy to set up and configure because the system handles everything. You don't have to install anything separately. You install the agent for the whole solution, and you can choose to enable or disable the email component. Then you simply configure a few settings, and you're done. The real action happens in how it handles incoming emails.
What's my experience with pricing, setup cost, and licensing?
The security solutions of which Email and Collaboration are a part is competitive because Check Point competes on both technology and price.
Check Point often competes with companies like Microsoft, Sophos, and CrowdStrike. Check Point offers competitive prices. Some companies may advertise lower prices, but they exclude essential components like email security or browser security, which you need to pay extra for and in the end they cost the same or even more.
So the pricing is highly competitive. It's comparable to other companies of the same caliber, such as Microsoft and CrowdStrike. However, with all of them, if you opt for managed services, the pricing can vary, becoming more of a black box. It's usually not publicly published and is often negotiated based on specific needs. Similar to storage pricing, you need to be aware of the details and negotiate. But overall, the pricing is excellent and on par with other leading solutions.
When comparing Check Point with lesser-known products like Kaspersky and others, it's important to consider the target market. If you're dealing with multinational corporations, or hospital systems, their requirements differ, from smaller companies, and they may be considering solutions from SentinelOne, CrowdStrike, Sophos, or Cylance, however, you have to make sure the product offers all the specific components like email or browser security that Check Point provides. Check Point is known for its comprehensive range of solutions, including firewalls, which can be deployed to endpoints.
What other advice do I have?
I would give it a nine out of ten. It's a great product overall. I hesitate to give any company a perfect ten because there's always a chance of unexpected issues arising in the future. But so far, I haven't encountered any problems with Check Point. It would be nice to see them expand their collaboration capabilities to include other suites and integrate with lesser-known products. For example, there are other collaboration tools besides Box and Slack that they could explore.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Project Manager at UFINET
reduced phishing attacks, blocks malicious mail, and removes likelihood of data loss
Pros and Cons
- "Email security has improved since we deployed this platform."
- "Some undefined threats can bypass the security system when there is a networking failure in the organization."
What is our primary use case?
Check Point Harmony Email and Collaboration has enabled my team to implement projects and tasks effectively.
It provides a reliable communication pathway that cannot be compromised by cyber attacks.
It protects confidential data from leaving an organization without a proper channel. It keeps our emails in a unified environment that is secure and highly safeguarded by strong security tools.
There are advanced collaboration techniques enhanced by this platform in the enterprise. It prevents account takeover and always keeps my colleagues under safe network infrastructure.
How has it helped my organization?
Email security has improved since we deployed this platform.
This platform has enhanced faster file sharing and improved the collaboration network systems.
Securing business lines has reduced cases of fraud that used to affect workflows. API connection has enabled us to integrate this platform with applications for the efficient implementation of business programs.
Sending and receiving emails has been reliable and always productive, with zero phishing attacks.
Full email protection of both cloud and on-premise emails has reduced the chances of losing data to zero.
What is most valuable?
Bulletproof Security catches up with all types of cyber attacks that can lead to account takeover and data compromisation. The entire networking system is secured with end-to-end encryption that enhances the secure flow of data.
The superior data catch rate has reduced phishing attacks by a high rate of almost 100%, which has boosted productivity.
It blocks malicious emails that wreak havoc and destroy valuable data in the systems.
Employees can focus on more productive roles without fear of being attacked by external factors.
What needs improvement?
Some undefined threats can bypass the security system when there is a networking failure in the organization.
The next release should have a fixed system that can categorize the various levels of viruses.
The detection of threats before they reach inboxes has enhanced reliable communication among teams.
The malware protection system has to be upgraded to catch up with various current threats that can easily affect our systems without precautions.
Email and collaboration safety has been a great step that we have achieved from the performance of this platform, and I totally recommend it to others.
For how long have I used the solution?
I've used the solution for 12 months.
What do I think about the stability of the solution?
This tool is highly powerful in blocking phishing attacks and ransomware attacks.
What do I think about the scalability of the solution?
I love the great performance of this platform.
How are customer service and support?
The customer support staff provides reliable services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is the main email and collaboration platform that I have worked with.
How was the initial setup?
The setup was straightforward.
What about the implementation team?
The implementation was done by the vendor.
What was our ROI?
The rate of ROI has increased from 40% to 60%.
What's my experience with pricing, setup cost, and licensing?
The setup cost is good and highly efficient.
Which other solutions did I evaluate?
I have not come across another powerful platform like this one.
What other advice do I have?
I am satisfied with the security measures that have been enhanced by this tool.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Planning Analyst at Ovato
Offers good email security, blocks malicious emails, and protects sensitive data effectively
Pros and Cons
- "This product enhances faster and more secure sharing of information among colleagues from different departments."
- "There are sometimes leakages of viruses when the system is experiencing network failures."
What is our primary use case?
This product has been protecting emails across the company communication system.
It helps my colleagues to share files and send emails without fear of phishing attacks.
It keeps all the employees safe all the time when sharing confidential information.
It protects sensitive company data from leaving the organization in to an insecure environment.
Cases of ransomware attacks are no longer reported since we have the best solution for handling networking security.
Implementing API email security across the organization enables teams to access the right information at the right time.
How has it helped my organization?
There is improved security across the emailing system and the entire communication networking infrastructure.
This product enhances faster and more secure sharing of information among colleagues from different departments.
Blocking malicious emails before landing inbox has enabled each member to access files with viruses and spam.
The entire communication channels have been fully secured with end-to-end encryption.
Email security and prevention of data from cyber attacks have been the main goals and have been achieved positively with Check Point Harmony Email & Collaboration.
What is most valuable?
Full suite protection of cloud email and collaboration applications has been a great achievement of this tool's performance.
The security features provide a comprehensive report based on current performance and security situation.
The platform API closely monitors the behavior of information traffic and prevents account takeover.
It has reduced phishing attacks at a high rate and blocked many attempted attacks.
The customer support team is online 24/7 and always offers solutions to any request when reached.
What needs improvement?
I am happy with the powerful performance of the set features.
We have achieved the most set goals, and we are grateful for this robust solution.
There are sometimes leakages of viruses when the system is experiencing network failures. The information may land in unsafe hands and lead to unpredictable attacks.
Timely updates and system maintenance are encouraged to enhance continuous business operations.
Efficient categorization of viruses will help filter out advanced phishing attacks before they affect the conversation infrastructure.
For how long have I used the solution?
I've used the solution for two years.
What do I think about the stability of the solution?
I am impressed by the overall performance.
What do I think about the scalability of the solution?
The solution is highly scalable and powerful.
How are customer service and support?
This is the best support team I have come across. They always offer timely responses.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not worked with a similar tool before.
How was the initial setup?
The setup was relatively complex.
What about the implementation team?
The implementation took place through the vendor team.
What was our ROI?
Our ROI has increased from 30% to 60% this year.
What's my experience with pricing, setup cost, and licensing?
The pricing and setup are suitable for any level of user.
Which other solutions did I evaluate?
I evaluated other tools, however, this was the best solution based on our demands.
What other advice do I have?
This is an excellent product for email security.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Coordinator at Modis
Helpful URL protection, good quarantine capabilities, and a nice user dashboard
Pros and Cons
- "Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
- "Some files are not scanned thoroughly due to occasional network failures."
What is our primary use case?
The advanced software blocks advanced email phishing that can affect information infrastructure.
It keeps my colleagues safe when interacting with our partners through collaboration.
Our communication networking system is secure from end to end to enhance information safety and prevent cyber attacks.
Sending emails is fast and efficient within the organization's ecosystem. This product provides security alerts when there is a threat that can affect our communication channel.
Check Point Harmony Email & Collaboration caters to full cloud email security and other applications in the cloud.
How has it helped my organization?
Encryption of emails enhances safe communication that ransomware attacks cannot compromise.
A secure collaboration environment has enhanced faster growth due to productive sessions convened by teams.
It blocks unsafe emails before landing inbox to avoid time wastage. Blocking malicious emails has enabled employees to focus on their roles fully without fear of being attacked.
Consistent security across the company infrastructure has saved the company costs that could be accrued from an insecure work environment.
What is most valuable?
Securing major file-sharing services across the company has been productive since we deployed this platform.
The security system has a stable data protection system that has prevented potential data loss.
This product detects malicious behavior in advance and immediately quarantines files before they can spread viruses to the entire network.
URL protection features give me the confidence to browse the internet without fear of visiting unsafe sites.
The user dashboard updates systems automatically to meet the current enterprise demands.
What needs improvement?
The system has programmed categories of threats that are detected automatically.
This can lead to virus leakage and spread malicious data across the enterprise.
The cost of deployment and integration with other applications is high.
Some files are not scanned thoroughly due to occasional network failures.
We have experienced the best services from the performance of this platform despite a few operational challenges that rarely occur.
Monitoring the system operation for new teams is not easy due to complicated configuration techniques.
For how long have I used the solution?
I've used the solution for 12 months.
What do I think about the stability of the solution?
It is highly stable in the provision of email security.
What do I think about the scalability of the solution?
This tool is good in overall performance.
How are customer service and support?
The support staff is kind with fast responses to our requests.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have no experience with a different solution.
How was the initial setup?
The setup was complex during integrations though the support staff provided productive guidance.
What about the implementation team?
Implementation took place through the vendor team.
What was our ROI?
There has been increased ROI (from 30% to 55%) since we deployed it.
What's my experience with pricing, setup cost, and licensing?
The licensing terms have favored our organization.
Which other solutions did I evaluate?
We selected this product after a recommendation from our colleagues.
What other advice do I have?
Email security is critical to any enterprise, and with this solution, everything is covered.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at Digitas APAC
Increases productivity, offers good encryption, and is very secure
Pros and Cons
- "It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments."
- "Sensitive business data is effectively protected from any third-party attacks that can easily destroy confidential information."
- "The next release should focus more on email categorization and provide options for unlocking blocked safe emails."
What is our primary use case?
Check Point Harmony Email & Collaboration block any harmful social communication data that can destroy safe information.
It enables teams in the organization to collaborate under a safe environment when working on various projects and tasks.
It monitors the flow of emails from one destination to the other with security protocols that block phishing attacks.
The product stops threats and fraudulent messages before entering the inbox of the receiver. This software has enabled members of the organization to focus on demanding projects without fear of external cyber-attacks.
How has it helped my organization?
Productivity has increased since there are no external detractors.
Sending email with bulky attachments is safe and faster with guaranteed security encryption.
It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments.
It has been able to block malware attacks that could derail workflows and affect overall production.
The solution cleans unsafe files quickly and eliminates threats that can adversely affect information.
Engagement with my colleagues is easy, and I no longer fear any ransomware attacks.
What is most valuable?
Sensitive business data is effectively protected from any third-party attacks that can easily destroy confidential information.
It prevents data from leakages and exposure to unauthorized hands.
The high-grade bulletproof security model monitors email transfer and content that is contained in the messages. File-sharing security provides a reliable platform for faster sharing of documents without fear of external data threats.
The dashboard provides real-time insights that provide awareness to members on the best policies for sharing information and engaging each other.
What needs improvement?
The next release should focus more on email categorization and provide options for unlocking blocked safe emails.
They should release should increase collaboration apps that can be topped with security layers.
It has developed reliable security infrastructure for guarding our information, and I am proud of that. Most objectives have been achieved with positive results and increased return on investment. The unified dashboard gives departments an easy time monitoring their work progress and security situation in their networking environment.
For how long have I used the solution?
I've used the solution for nine months.
What do I think about the stability of the solution?
This product is stable with robust performance.
What do I think about the scalability of the solution?
It is easy to master the concept of operations and monitor performance.
How are customer service and support?
The customer service team works closely with all the staff members.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have not used another solution.
How was the initial setup?
The setup was not complex.
What about the implementation team?
It was deployed by the vendor.
What was our ROI?
ROI has been positive since we deployed it and has highly improved from 15% to 35%.
What's my experience with pricing, setup cost, and licensing?
The setup and cost have been good from my experience, and I recommend it to other organizations.
Which other solutions did I evaluate?
I did not find any other effective platforms like this one.
What other advice do I have?
This is a great product with high-performance features.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Collaborate Confidently – Powered by Harmony E&C
Pros and Cons
- "Its characteristics are adapted to the most modern threats."
- "Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix."
What is our primary use case?
Our goal has always been to strengthen our infrastructure. We currently have Microsoft 365. In order to provide a centralized security solution, we use Checkpoint Harmony Email, which provides us with security against phishing attacks, malware, and advanced data protection, among others. Some other features that successfully help provide a robust security infrastructure for all collaborative applications.
It is also important to mention that it is managed under the Check Point Infinity Portal, which is the most modern of the Check Point approaches.
How has it helped my organization?
We have managed to implement this as a totally cloud tool, from the Check Point Infinity Portal. It's super easy. In addition, we have managed to generate DLP policies for the protection of data that is shared to avoid sensitive losses and compliance with regulations.
Also, through the monitoring panel we have been able to see the behavior of our environment and how it is attacked by new threats. We can make decisions to improve our infrastructure thanks to Harmony Email.
What is most valuable?
Check Point Harmony Email tool is very modern. Its characteristics are adapted to the most modern threats. One of its main virtues is its monitoring system, which is very important for decision-making, however, it is also very intuitive, easy to understand, and simple to use.
Its DLP policies are quite easy to implement, which help a lot with compliance with the regulations required by our company in addition to shielding sensitive data.
This tool integrates and protects all collaborative tools, in our case, Microsoft 365.
What needs improvement?
The key improvement for this tool is the inclusion of more collaborative applications. We know that Microsoft has many tools, however, not all of them are covered.
It is also important to validate the documentation. Not all of it is precise. It is very difficult to find the correct ones. In this area, Check Point could generate a more up-to-date library to be able to help customers or companies use their products more.
Finally, the Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix.
For how long have I used the solution?
A very modern tool, centralized through Check Point Infinity, this is used by our company on a trial basis during the last semester.
What do I think about the stability of the solution?
Yes
What do I think about the scalability of the solution?
Yes
How are customer service and support?
Great experience with support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, we used Microsoft security tools. However, we needed to centralize the security environments, and it was perfect with Infinity.
What's my experience with pricing, setup cost, and licensing?
It is important to evaluate the tools before going into production to verify that everything works correctly.
Which other solutions did I evaluate?
We carried out a previous validation of the functions and current tools of the market. It convinced us to move towards Check Point.
What other advice do I have?
Security applications are validated and I would recommend the solution.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant at ITQS
Integrates with Office365, strengthens security, and provides visibility
Pros and Cons
- "It is fast and has a very simple, easy integration."
- "Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult."
What is our primary use case?
Our company uses Office 365 and clearly, we use Outlook. We needed a tool that had the functionality to verify and validate the emails that enter and leave our organization. With this tool, we can solve security problems since many of the collaborators work from home. With this, we have decreased phishing attacks. It offers quite a few types of analysis and reporting that help to clear up security doubts and how to counter these gaps.
Check Point Harmony Email & Collaboration is workload protection in the cloud. This firewall helps us provide controls on our organization's devices and has become our main tool in the analysis and coverage of the infrastructure and also maintains fairly reasonable scalability.
How has it helped my organization?
Check Point Harmony Email & Collaboration has helped our company with perimeter security and securing our employees from wherever they are working. It's strengthening security as it is able to stop phishing attacks on Office 365 accounts and block possible account hijacking. It is also responsible for detecting malicious files in both OneDrive and SharePoint. This makes the product more robust and also gives us visibility into suspicious access, and provides the areas from which they are trying to enter. With this other feature, it provides more integrity to our company.
What is most valuable?
We have found several features that are very valuable. One of them is the integration with Office365. In addition to that, it is fast and has a very simple, easy integration. In addition to that, it integrates with other Office 365 products. The false positives are minimal, almost nil. That is very important since it will not generate an absurd amount of emails. The functionality of the tool is very easy to configure and manage. The platform is friendly and makes its integrations even more, so this tool is very efficient.
What needs improvement?
Check Point Harmony Email & Collaboration presents a problem similar to the other Check Point tools that it was able to manage, and that is the access to its administrative functions. Since the portal to the management and administration entry sometimes has performance problems and takes a long time to respond to what has arrived, the handling of the tool is difficult.
It presents problems in the management of technical support since the SLA is not optimal, causing delays. This means that security problems may arise since it does not provide a quick response or a concrete solution.
For how long have I used the solution?
I have been using it for approximately 4 years.
What do I think about the stability of the solution?
The tool stability is very good.
What do I think about the scalability of the solution?
The scalability that the solution presents is very good. It is quite scalable.
How are customer service and support?
The experience has not been very pleasant since we have opened cases and they take too much time to respond or schedule a meeting even to provide a solution.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
There was no other solution implemented.
How was the initial setup?
The initial configuration was very simple and fast.
What about the implementation team?
During the implementation, the provider's team helped us, and it was very efficient; they knew what they were doing
What was our ROI?
The functionality that the tool presents with its characteristics and capabilities helped us a lot in our organization.
What's my experience with pricing, setup cost, and licensing?
Like all security tools, they are expensive tools. However, Check Point competes in the market and its accessibility is good, so paying for a tool that provides security is worth it.
Which other solutions did I evaluate?
The company has already had several Check Point tools. For this reason, this tool was implemented to keep in line with the same brand and hopefully not present us with problems if we implement another one.
What other advice do I have?
The only advice is to improve the technical support for your users since it is not very efficient.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
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Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros
sharing their opinions.
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