Check Point Email Security (formerly Harmony Email & Collaboration) Reviews

We mainly use this product for Email security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization. 

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails. 

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments. 

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

My impression of the stability is 10/10 for this solution.

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

Yes, we have used different products but have switched to this for below features and services.

• Cost management
• Enhance decision making
• Improve supplier or partner relationships
• Improve business process outcomes
• Drive revenue growth
• Improve compliance & risk management

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

We have an in-house professional services team who do the implementation part for us.

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

• Overall cost is really good as per their services and features.
• Product functionality and performance
• Accuracy of protection. 
• Ease of setup and ease of use. No complex policy-building
• Inline protection 
• Overall reduction in both spam and malware attacks.

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations

Our primary use case for Check Point Harmony Email & Collaboration is email malware protection.

HEC has improved efficiency many times as its integration with M365 now puts all of these emails in one spot instead of having to create rules twice.

The user interface of Check Point Harmony Email & Collaboration is very intuitive and straightforward. The search functionality is very simple, and pretty much anyone can use it. The quarantine and release functionality for malware and junk mail is much more simplified than with previous products. It has reduced effort in tickets and manpower not needing to do this for people who would have to normally put in a ticket.

The portal site is a bit slow at times.  Plus, all new functions seem to be 'add-ons' instead of just being part of the platform.  This is not how I view a subscription.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration is very scalable as it integrates with O365 cloud.

Customer service is very good.

Positive

We previously used Proofpoint. We switched because Proofpoint was not catching nearly as many items, and it was very burdensome to administer.

The initial setup was straightforward.

My experience with pricing, setup cost, and licensing has been positive. The product is just as expensive as the previous product, but it saves time and effort all around.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Microsoft Defender.

It is a good product, very worth the money. On a scale of one to ten, I would rate Check Point Harmony Email & Collaboration an eight because of all the previous comments I made.

Our primary use case for Check Point Harmony Email & Collaboration is filtering email traffic.

Check Point Harmony Email & Collaboration has improved our organization by significantly reducing phishing and malware incidents, enhancing overall email security. Its AI-driven threat detection has helped prevent advanced attacks before reaching users. Integration with Microsoft 365 streamlined protection without disrupting workflows. The centralized dashboard also improved visibility and control over email and collaboration threats, saving time for IT teams.

Check Point Harmony Email & Collaboration is highly integrable with Microsoft services, delivering comprehensive protection to our inboxes. This integration allows for enhanced security, identifying more phishing and other types of malicious emails than Microsoft Defender alone. Together, they provide a robust protection solution.

Check Point Harmony Email & Collaboration could improve in UI intuitiveness, false positive reduction, and integration with third-party apps like Slack. Users report complex configuration, limited API flexibility, and occasional overblocking of legitimate emails. Enhanced mobile admin support, clearer documentation, and more transparent pricing would also improve the user experience and adoption.

We have been using Check Point Harmony Email & Collaboration for about a year.

Customer support for Check Point Harmony Email & Collaboration is very good, excellent.

Positive

It was okay. No big issues during setup, only some challenges during first deployment but that is neglectable.

We have seen a return on investment with Check Point Harmony Email & Collaboration by saving time and needing fewer employees to manage email security.

The experience with pricing, setup cost, and licensing was okay.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Proofpoint.

Check Point Harmony is not an email gateway, which Proofpoint is. Therefore, it integrates more easily with Microsoft email and services. I rate the overall solution as 10 out of 10.

Check Point Harmony Email & Collaboration is used at the OAuth API level for integration with Google Workspace and Office 365. It is intended for customers who have their environment set up in Office 365 or Google Workspace and does not support any third-party email software.

Check Point Harmony Email & Collaboration has a comprehensive analysis page for phishing emails, showing details such as SPF, DKIM, and the AI detection model. The solution also includes sandboxing for links and attachments and has an integrated VirusTotal feature. The relationship between domains is detailed, offering valuable insights including risk analysis and communication history.

The automated incident response feature provides inline prevention by blocking emails before they reach the inbox. It is beneficial for security administrators as they can automate policies without daily manual inspections, leading to fewer false positives.

AI-powered threat intelligence effectively analyzes mail body to detect malicious intent, despite hackers employing new techniques that avoid conventional scans for attachments and links. The effectiveness is rated nine out of ten due to occasional false positives.

URL reputation analysis enhances threat prevention processes, being one of the top URL scanners available. It considers domain age as an indicator of potential malicious activity, alongside VirusTotal and other integrations.

The inspection technologies are robust, safeguarding shared files and integrating with platforms like Teams to block malicious links.

Overall, the benefits of using Check Point Harmony Email & Collaboration include easing system administration tasks. Features such as banners provide end-users with concise email summaries, enhancing usability and security awareness.

Improved support is needed as current support is slow. Additionally, the AI engine could improve, particularly concerning text body attacks where false positives have been noted. Latency issues have also been experienced, with some cases taking fifteen to twenty seconds to process, while others take up to one or two minutes.

I have been working with Check Point Harmony Email & Collaboration for almost one and a half years.

I find Check Point Harmony Email & Collaboration to be quite stable.

In terms of scalability, Check Point Harmony Email & Collaboration is easily scalable. As a cloud-based solution, it accommodates diverse user bases, from thirty thousand users to five hundred users, offering excellent scalability.

My experience with the initial setup and deployment process of Check Point Harmony Email & Collaboration is that it is minimalized, completing in fifteen minutes. However, since it is AI-based, it requires one day to synchronize and learn all mailboxes before policy setup can begin.

In terms of ROI, Check Point Harmony Email & Collaboration effectively brings ROI to my clients. It suits both SMB and enterprise customers because it is an affordable solution that performs well, resulting in satisfied customers.

My experience with the pricing aspect, including setup cost and licensing cost of Check Point Harmony Email & Collaboration, is that it is minimal. Compared to competitors, it remains competitive.

Apart from Check Point Harmony Email & Collaboration, I also work with other technologies, specifically Trend Micro. When comparing both, Check Point offers more detailed mail quarantine analysis, proving advantageous for system administrators.

From the features perspective of Check Point Harmony Email & Collaboration, it only supports Google Workspace and Office 365 because of its API-based nature. An MX gateway option would enhance the solution.

My advice to other organizations considering Check Point Harmony Email & Collaboration would be that it is a great tool. Use it fully but check for false positives initially until fully streamlined. I rate this solution nine out of ten.

For my company case, I need to protect from phishing and malware using Check Point Harmony Email & Collaboration.

In the past, a coworker opened an email and clicked a hyperlink or URL site, and this was a vulnerability in his email, which Check Point Harmony Email & Collaboration helped protect against.

Check Point Harmony Email & Collaboration offers zero-day protection as one of its best features.

The Zero-Day Protection feature of Check Point Harmony Email & Collaboration has made a noticeable difference for us. It uses AI and threat emulation to detect and block unknown attacks before they reach users.

Check Point Harmony Email & Collaboration has had a strong positive impact on my company as it has significantly reduced phishing and malware. The case from the past when a coworker opened an email with phishing demonstrates this real benefit, making it a great feature for the company.

Pricing for Check Point Harmony Email & Collaboration could be more flexible, especially for smaller teams or organizations with limited budgets. In my case, I need to use the feature for other characteristics that are flexible and scalable.

The reason I give an eight instead of a higher or lower score is that the pricing could be more competitive, and additional documentation would help make setup and troubleshooting easier.

It's a solid solution, and Check Point Harmony Email & Collaboration just needs better pricing and clearer documentation to be even more user-friendly.

I have been using Check Point Harmony Email & Collaboration for two or three years.

Check Point Harmony Email & Collaboration is very stable.

Check Point Harmony Email & Collaboration is very scalable. In my case, I deployed the Infinity Portal, and it is the best option to use.

The customer support for Check Point Harmony Email & Collaboration is great.

Neutral

I didn't use different solutions previously. I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations.

In the past, I didn't know about the pricing, setup cost, and licensing, but when I deployed it in the company, I was able to gain more experience with these characteristics.

I have seen a clear return on investment with Check Point Harmony Email & Collaboration as it has reduced the number of phishing incidents and manual investigations. I don't need more people in IT to investigate different phishing incidents.

I didn't evaluate other options before choosing Check Point Harmony Email & Collaboration as I prefer the Check Point company.

My advice for others looking into using Check Point Harmony Email & Collaboration is to make sure to take full advantage of its AI-driven threat prevention and account takeover protections. I rate this solution an eight out of ten.

My main use case for Check Point Harmony Email & Collaboration is to control security, specifically in securing email for my organization.

I need to control when malware, phishing, or ransomware is sent over email in my organization.

Check Point Harmony Email & Collaboration has become a key part of how we collaborate securely; it's not just about blocking spam or phishing but actively protecting us from more advanced threats.

The best part of Check Point Harmony Email & Collaboration is how quietly powerful it is, working in the background to keep threats out without disrupting how we work; that balance really stands out.

Check Point Harmony Email & Collaboration has definitely helped our team feel more secure and confident; before we had it, phishing emails and impersonation attempts were a regular headache.

Check Point Harmony Email & Collaboration helps build trust across the team, as people feel more confident opening emails, clicking links, and collaborating knowing there's a strong layer of protection behind the scenes; that's huge for productivity.

Before Check Point Harmony Email & Collaboration, phishing and impersonation emails were regular issues, and since rolling it out, we have seen a big drop in those threats reaching users.

Our incident response time has improved by roughly 40%.

One aspect I wish were a bit smoother about Check Point Harmony Email & Collaboration is the user interface, especially when managing quarantined emails or reviewing threat reports.

Navigating between quarantine, threat logs, and policy settings sometimes feels clunky, requiring too many clicks to get to commonly used features.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration's scalability is good.

The customer support for Check Point Harmony Email & Collaboration is great; it is faster and easier.

Positive

Before Check Point Harmony Email & Collaboration, I used Microsoft Security Portal.

I have seen a return on investment by saving time for the user support.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great; the pricing is just great.

I did not evaluate any other options before choosing Check Point Harmony Email & Collaboration.

Check Point Harmony Email & Collaboration is deployed in my organization as a hybrid cloud solution.

We use Azure as our cloud provider with the hybrid cloud setup.

Check Point Harmony Email & Collaboration is a great opportunity for securing your organization.

I would rate Check Point Harmony Email & Collaboration a nine out of ten because I prefer support in some different languages, as currently, it's only in English.

I use Check Point Harmony Email and Collaboration to protect email security. It is used as an email secure gateway to protect and scan emails.

The sanitization feature of Check Point Harmony Email and Collaboration is valuable. The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.

The sanitization on the file needs improvement.

I have been using Check Point Harmony Email and Collaboration for two months.

Check Point Harmony Email and Collaboration is highly stable.

I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.

Customer support is of high quality, as the local team from Check Point is very helpful.

Neutral

I used a couple of solutions before but cannot specify which ones. I switched to Check Point primarily due to good integration with Microsoft 365.

The initial setup was easy.

The deployment was done through an integrator.

I see a return on investment from the beginning because I removed two items.

The pricing is lower compared to what I used before.

Knowing what you need from the solution is important because Check Point Harmony Email provides comprehensive protection for email security. 

Overall, I would rate it ten out of ten.

Some emails, specifically false positive emails, are, at times, detected by Microsoft under the phishing category. Check Point also detects phishing emails. Check Point Harmony Email & Collaboration is a tool that does not pass emails through the user's inbox, even if it feels like an email is not spam or involves phishing. Suppose a tool like Microsoft Defender detects any phishing activity. In such scenarios, emails are quarantined by Microsoft, and then Check Point Harmony Email & Collaboration cannot pass such emails to the user. I feel it is an area that can be improved. There are good options with Check Point Harmony Email & Collaboration, as one can still quarantine suspicious emails, and the users can see those in just a few clicks. The false positives are an area where the tool can introduce certain improvements they can improve by releasing emails to a user's inbox if it feels that there are certain areas consisting of false positives.

In the future, it would be great if it is possible to use the tool with Microsoft to help in the area revolving around false positives. Check Point should be able to release emails to the inbox even if there are some phishing emails. If Check Point finds something to be described as a clean email, it should have the option to automatically release it to the user. At the moment, we don't have that option. They have an option for spam emails but not for the emails associated with phishing.

I have four months of experience with Check Point Harmony Email & Collaboration. I am unsure about the tool's version, but I know it is a cloud platform. The technical people handling Check Point Harmony Email & Collaboration take care of the upgrades.

Stability-wise, I rate the solution a nine out of ten.

Around 500 people use the tool in my company. Two administrators are needed for the tool.

The product's usage would have to be increased if the organization grows.

The technical support for the solution is good because, so far, I have seen that they are very fast. I raised only a couple of tickets in the last four months, so it is not much, but I have seen that the support team is good. The product is very simple to manage and is not very complicated. It is a very straightforward tool. I rate the technical support a nine out of ten.

Positive

I know that my company was using a custom Linux-based system. I am not sure if it was managed by different administrators in our office. As it was a legacy system, my company wanted to go for a professional one that is more of a cloud-based solution.

The product's initial setup phase is very simple and automated. Everything can be made ready within a few clicks.

As we are a non-profit organization, we got the tool with a good offer. On a yearly basis, we pay 10,000 Euro for 500 users, which also includes the technical support part.

Our organization was comparing Check Point Harmony Email & Collaboration with Proofpoint, which is an expensive tool, making it not so cost-effective for non-profit organizations like ours, where we have our budget limitations.

My company had Mimecast and Proofpoint as optional products when we evaluated the tools in the market, but we didn't go with the proof of concept model for both. Proofpoint was expensive when compared to Check Point Harmony Email & Collaboration. Check Point Harmony Email & Collaboration was a little bit better compared to Mimecast.

Check Point Harmony Email & Collaboration is good, especially if you use Microsoft 365. The tool works well with Microsoft 365, which is why I feel it is a good product, as it offers compatibility. I can recommend Check Point Harmony Email & Collaboration if you are a Microsoft 365 customer.

My company has never tried to see if Check Point Harmony Email & Collaboration is compatible with other products. In our organization, we just write this Check Point Harmony Email & Collaboration, which is our first product as an email security platform. We were satisfied with Check Point Harmony Email & Collaboration.

I would recommend the product to others. If people don't use Microsoft 365, then Check Point Harmony Email & Collaboration won't be a compatible tool in their environment. Exchange Online users can use Check Point Harmony Email & Collaboration.

I rate the tool a nine out of ten.