No more typing reviews! Try our Samantha, our new voice AI agent.
Cristopher Z - PeerSpot reviewer
Administrador De Redes at a financial services firm with 501-1,000 employees
Real User
Top 5
Nov 21, 2025
Phishing threats have been blocked consistently and team response time has improved significantly

What is our primary use case?

Check Point Harmony Email & Collaboration protects against phishing and malicious attachments. We use it most often to scan incoming emails and block suspicious links before they reach users.

A clear example of Check Point Harmony Email & Collaboration protecting us was during a phishing campaign that mimicked our internal HR message, where several employees received an email with a fake link to their payroll details. It immediately flagged the message, quarantined them, and prevented users from clicking the malicious link. In another case, it blocked a suspicious attachment that contained malware before it reached the inbox. This protection saved us from potential credential theft and downtime while keeping daily communication secure.

Another useful scenario for Check Point Harmony Email & Collaboration is when an external partner sends a large volume of attachments. The solution scans and filters their files automatically, which prevents malware and unsafe content from slipping through.

What is most valuable?

The best feature in my experience with Check Point Harmony Email & Collaboration is its strong phishing protection and ability to block malicious attachments before they reach users. I also value the account takeover prevention feature, which monitors for suspicious login attempts and enforces security access, along with the seamless integration with platforms like Office 365.

The account takeover prevention feature in Check Point Harmony Email & Collaboration has been very effective for us as it monitors login behavior and flags unusual access attempts, such as sign-ins from unexpected locations or devices. Check Point Harmony Email & Collaboration has impacted our organization positively by providing a noticeable reduction in phishing attempts reaching users and fewer incidents of suspicious attachments making it into inboxes. This has lowered the number of security alerts our team needs to handle and saves time on manual investigations. Employees feel more confident working with email and collaboration tools, knowing they are protected.

On average, Check Point Harmony Email & Collaboration blocks around 200 to 300 phishing attempts per month that previously would have reached user inboxes. Incident response time has also been reduced by more than 20% before suspicious emails are quarantined automatically, which requires fewer manual checks. Overall, this has saved our team several hours each week and allowed us to focus on proactive security improvements rather than chasing alerts.

What needs improvement?

There are areas that could be improved for Check Point Harmony Email & Collaboration.

The reporting dashboard of Check Point Harmony Email & Collaboration could be more customized so different users can get the exact insights they need, and the integration with third-party collaboration tools outside of Microsoft 365 would also make it more versatile.

The documentation for Check Point Harmony Email & Collaboration is only in English and is not intuitive, which could be improved. I chose eight out of ten for Check Point Harmony Email & Collaboration because it needs to create intuitive documentation for first-time implementation.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for about four years.

Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
July 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is very stable.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is good.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration is very fast. I only needed to create a support incident once, but Check Point support responded and created the solution very quickly. For me, it is very, very, very good.

How was the initial setup?

Check Point Harmony Email & Collaboration is easy to integrate with existing platforms like Office and Microsoft 365, and the deployment was straightforward and required minimal change to user workflows.

What was our ROI?

I think about the time saved with Check Point Harmony Email & Collaboration because during the week, employees have more free time to investigate other aspects of their position.

What's my experience with pricing, setup cost, and licensing?

The pricing for Check Point Harmony Email & Collaboration is great for us, with no problems. It is perfect for the large application of security.

What other advice do I have?

Check Point Harmony Email & Collaboration is a big and modern security tool for email and other collaboration tools in your company. Check Point Harmony Email & Collaboration is an excellent tool that is centralized and a perfect solution. I rate this product an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Nov 21, 2025
Flag as inappropriate
PeerSpot user
Raxit Manandhar - PeerSpot reviewer
Team Lead, Network & Security at Max international
Real User
Top 5
Sep 19, 2025
Has strengthened email protection by blocking PII leaks and detecting unauthorized tool usage

What is our primary use case?

We are currently using Check Point Harmony Email & Collaboration for our primary email security gateway to scan all the vulnerabilities that come in the mail and to safeguard us from spam mails.

We are using Check Point Harmony Email & Collaboration for our PII DLP as well, ensuring that any PII information does not get leaked into the company, especially in the banking sector where a lot of PII information is shared, so it blocks all those PII information.

Check Point Harmony Email & Collaboration is deployed in our organization on a public cloud. We are using it specifically for SASE-based with integration into Office 365.

What is most valuable?

Check Point Harmony Email & Collaboration not only blocks all the email but also provides separate threat graphs, and you can even create different flows to integrate with different Shadow IT.

The best features that Check Point Harmony Email & Collaboration provides are its unique inline implementation method, its detection of Shadow IT software that most rest of the email security gateways don't consider, and its easy deployment in our environment which only takes a couple of clicks to integrate with MS 365, taking around two days to analyze all the emails sent and received from Microsoft 365.

The Shadow IT detection in Check Point Harmony Email & Collaboration is beneficial because many people in our organization use GitHub and different kinds of software with their office email ID, which integrates directly with our email, allowing us to know what software is linked and if it is necessary for the company or the particular users; thus, we can eliminate certain risks associated with it.

The implementation of Check Point Harmony Email & Collaboration has made identifying vulnerabilities very easy, as we can assign certain members to it, allowing the end-user client to decide if they want the files sent by just having the option to receive files while sending an alert to the administrator, which simplifies the admin's tasks.

The time saved with Check Point Harmony Email & Collaboration is substantial because if a mail or file gets blocked, the administrator had to look into the account, but now the notification is sent to the end user, who can view the files themselves, saving time for both the administrators and end users, leading to enhanced efficiency.

What needs improvement?

Currently, Check Point Harmony Email & Collaboration only supports Google Suites and Office 365, and I wish it would support other email vendors as well. I hope it could also provide on-prem solutions for those who prefer not to use cloud services for email security.

Since Check Point Harmony Email & Collaboration has AI integrated into it, it needs to be able to scan JPG files for pornography images, which it currently does not, as we receive many such emails that are bypassed by the system.

For how long have I used the solution?

I have been using Check Point Harmony Email & Collaboration for about a year.

What do I think about the stability of the solution?

Check Point Harmony Email & Collaboration is very stable, and we have not received any complaints to date.

What do I think about the scalability of the solution?

Check Point Harmony Email & Collaboration's scalability is good because you just purchase licenses according to the number of users, and I don't think we need to add any resources regarding the scale.

How are customer service and support?

The customer support for Check Point Harmony Email & Collaboration has been awesome, providing prompt responses from the support team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, we used FortiGate email solutions, and we switched to Check Point Harmony Email & Collaboration because we were purchasing Check Point Maestro solution with Quantum Security Gateways, and Check Point Harmony Email & Collaboration is listed in the leader quadrant in Gartner, which was a crucial reason for our choice.

What was our ROI?

We have not seen a return on investment yet because it has only been a year and we need to assess it over five years, but I can add that the troubleshooting needed for Check Point Harmony Email & Collaboration is very minimal, requiring few resources as the policy has been fine-tuned.

What's my experience with pricing, setup cost, and licensing?

The setup cost for Check Point Harmony Email & Collaboration was minimal since the vendor set it up for us.

Which other solutions did I evaluate?

We evaluated Barracuda before choosing Check Point Harmony Email & Collaboration.

What other advice do I have?

The pricing for Check Point Harmony Email & Collaboration was decent because we purchased it in a bundle with our gateways and Maestro solution, and the licensing process was also easier.

If you want to ensure strong security, Check Point Harmony Email & Collaboration is the best solution because it integrates with Threat AI, which gathers telemetry from different platforms like Quantum Security Gateways, CloudGuard, WAF, and endpoints, ensuring everything is synced in less than five seconds; whenever a threat arises in any firewall or endpoint, it is communicated to the ThreatCloud and reflects across all devices.

On a scale of one to ten, I rate Check Point Harmony Email & Collaboration a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
July 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Sr. Technical Specialist at Softcell Technologies Limited
Real User
Top 5
Jun 17, 2025
Protects email integrity with noticeable reduction in phishing incidents for large user environments
Pros and Cons
    • "Currently, Check Point HEC supports only Microsoft Office 365 and Google Sheets. In today's world, some clients are using old email service provider solutions, so it would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities."

    What is our primary use case?

    My main use case for Check Point Harmony Email & Collaboration is for protecting emails which are incoming and outgoing, for any attachments or malicious email, protecting from malicious email, phishing emails, and any malicious attachments coming from the emails. HEC is implemented inline and is integrated with Office 365, protecting around 34,000 users who are behind HEC.

    Additionally, the DLP feature is implemented for the users, allowing control over whatever the users are trying to upload on the SaaS applications or anything else that can be controlled by HEC.

    How has it helped my organization?

    Check Point Harmony Email & Collaboration has positively impacted my organization by ensuring that only clean emails are delivered to users, around 34,000 users are being protected by HEC. If HEC finds any malicious content in the email, that will be blocked, and only clean emails will be delivered, saving time from unnecessary disruptions in the network, and eventually helping the organization to grow.

    I have definitely noticed a reduction in phishing mails and other malicious attachments because HEC is set inline, blocking all kinds of malicious emails and only delivering safe mail to the end users. I can say that thousands of malicious or phishing mails are getting blocked at the edge for around 34,000 users.

    What is most valuable?

    The best features Check Point Harmony Email & Collaboration offers in my experience include integration with the sandbox HEC in the backend, which uses checkpoint sandboxing capabilities to detect zero-day attacks, and it has a unique capability of protecting password-protected files, being able to scan for password-protected attachments. Furthermore, internal scanning and impersonation are also good features about the Check Point HEC.

    Administering Check Point Harmony Email & Collaboration is easy, as the policies are straightforward and we can simply go with the standard best practice options which are predefined. These options are easy to implement and configure, with the integration with Office 365 also being straightforward.

    What needs improvement?

    Currently, Check Point HEC supports only Microsoft Office 365 and Google Sheets. In today's world, some clients are using old email service provider solutions, so it would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.

    The UI is user-friendly, which seems fine, and I don't have any additional thoughts about needed improvements.

    For how long have I used the solution?

    I have been using Check Point Harmony Email & Collaboration for the past two years as an administrator, and I have implemented Check Point HEC.

    What do I think about the stability of the solution?

    In my experience, Check Point Harmony Email & Collaboration is stable, and there are no downtimes noted.

    What do I think about the scalability of the solution?

    Check Point Harmony Email & Collaboration scalability is good, as it allows integration with SaaS applications as well.

    How are customer service and support?

    For customer support, I would rate it around eight, as sometimes we get delayed responses. We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.

    I rate customer support at eight.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution before Check Point Harmony Email & Collaboration.

    How was the initial setup?

    The deployment of Check Point Harmony Email & Collaboration in my environment is straightforward. Initially, we have to register at the Infinity portal, and after successful registration, we have to log in. Since it supports only Office 365, it requires only global admin credentials for integration, which is a straightforward process that can be completed within a few clicks.

    The configuration process after deployment is easy, as the setup, rules, and policies are predefined, allowing us to use best practice and default settings that are simple and easy to implement.

    The initial setup with Check Point Harmony Email & Collaboration was straightforward without any hesitations, with configuration steps being very easy to implement.

    What was our ROI?

    I have seen a return on investment since implementing Check Point Harmony Email & Collaboration. The time saved for around 34,000 users, protecting and delivering safe emails to users, reduces unnecessary disruption in the network, allowing users to focus on their desired tasks and helping the organization grow.

    What's my experience with pricing, setup cost, and licensing?

    The pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration are okay; however, it might be higher compared to other vendors, but it's justifiable regarding the security features provided by Check Point.

    Which other solutions did I evaluate?

    I have no knowledge about evaluating other options before choosing Check Point Harmony Email & Collaboration.

    What other advice do I have?

    My advice for others looking into using Check Point Harmony Email & Collaboration is to go with the best practice, which is already predefined and to select options while configuring policies based on those suggestions.

    I chose to rate Check Point Harmony Email & Collaboration nine out of ten because I'm expecting some reduction in false positives, as it's AI-driven, and I understand that AI-based false positive detections happen, so I recommend improving that in the future.

    My company is a partner with this vendor. I have not been offered a gift card or incentive for this review. I do not have any additional thoughts about Check Point Harmony Email & Collaboration.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Sethu B - PeerSpot reviewer
    Head of Operations at DNI
    Real User
    Top 5
    Nov 12, 2024
    Enhanced email security with effective threat management and spam detection
    Pros and Cons
    • "The threat management database provides consistent updates."
    • "The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does."
    • "Check Point should integrate with features available in Barracuda - like more advanced threat management."

    What is our primary use case?

    We were using Google Email earlier and wanted to move from Google to Microsoft. Knowing the vulnerability issues with Microsoft, we wanted a strong email security management system on top of Microsoft 365.

    How has it helped my organization?

    We aimed to enhance the server security perimeter due to previous vulnerabilities with Microsoft, ensuring a strong email security management system.

    What is most valuable?

    The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does. Additionally, the threat management database provides consistent updates.

    What needs improvement?

    Check Point should integrate with features available in Barracuda - like more advanced threat management.

    For how long have I used the solution?

    We have been working with Check Point Harmony Email and Collaboration for more than five years.

    What do I think about the stability of the solution?

    The stability is good. I haven’t experienced any outages or abrupt stops.

    What do I think about the scalability of the solution?

    The scalability is good and improving, rated seven to eight out of ten.

    How are customer service and support?

    Whenever there's a need, my team communicates with them, and we have always been satisfied. Rated eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used Barracuda and chose Check Point as it was known to us and seemed better.

    How was the initial setup?

    The initial setup was easy, rated between seven and eight out of ten.

    What about the implementation team?

    We did it through Check Point's team, which involved three to four people, primarily from my infrastructure team.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is reasonable, rated five out of ten for affordability.

    Which other solutions did I evaluate?

    We evaluated Barracuda but chose Check Point as it was better.

    What other advice do I have?

    I'd rate the solution eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Alex Duarte - PeerSpot reviewer
    Security Support at a non-tech company with 201-500 employees
    Real User
    Top 5
    Dec 30, 2025
    Prevents Account Compromise and Lowers Phishing Threats in Team Tools
    Pros and Cons
      • "Support could be improved, as it is only available in English."

      What is our primary use case?

      My main use case for Check Point Harmony Email & Collaboration is protecting against phishing account takeover attempts in platforms like Microsoft 365. Since email is the most common entry point for attacks, Check Point Harmony Email & Collaboration helps us by scanning inbound and outbound messages, blocking malicious links or attachments, and preventing credential theft.

      We had a situation where a spoofed email appeared to come from our finance department, asking for urgent payment approval. Check Point Harmony Email & Collaboration immediately flagged it as suspicious, quarantined it, and alerted our team before anyone could click on the link or respond, preventing what could have been a costly business email compromise.

      Check Point Harmony Email & Collaboration also made a significant difference with internal account takeover attempts. In one case, an employee's credentials were phished through a fake login page, and Check Point Harmony Email & Collaboration detected unusual login behavior from an unfamiliar location, automatically blocked the session, and forced a password reset.

      What is most valuable?

      The best features Check Point Harmony Email & Collaboration offers include malware and ransomware defense, which employs sandboxing and behavior analysis to stop advanced malware hiding in attachments or shared files.

      The sandboxing feature stands out to me because it combines deep behavioral analysis with pre and post-delivery protection, which many competitors do not offer.

      The unified dashboard provides a single view of email and collaboration security events across platforms like Microsoft 365, Teams, and SharePoint, reducing the need to jump between multiple consoles.

      Check Point Harmony Email & Collaboration has positively impacted our organization by preventing phishing attacks and account takeovers in security files and collaboration platforms like Teams and SharePoint, reducing response times through automatic quarantine and post-delivery remediation.

      What needs improvement?

      Support could be improved, as it is only available in English.

      For how long have I used the solution?

      I have been using Check Point Harmony Email & Collaboration for around six years.

      What do I think about the stability of the solution?

      Check Point Harmony Email & Collaboration is stable.

      What do I think about the scalability of the solution?

      Its scalability is also effective.

      How are customer service and support?

      The customer support for Check Point Harmony Email & Collaboration is very great and very fast.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      I did not previously use a different solution.

      What was our ROI?

      Time saved and fewer incidents are the relevant metrics for return on investment.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup cost, and licensing has been positive, and I feel the price is great with no problems.

      Which other solutions did I evaluate?

      Before choosing Check Point Harmony Email & Collaboration, I did not evaluate other options.

      What other advice do I have?

      Check Point Harmony Email & Collaboration is a great security tool that is very fast and very easy to deploy. I give it an excellent recommendation. I have rated this review nine out of ten.

      Which deployment model are you using for this solution?

      Hybrid Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      Last updated: Dec 30, 2025
      Flag as inappropriate
      PeerSpot user
      GeorgeKamau - PeerSpot reviewer
      Technical Presales Engineer at Tano Digital Solutions Group
      Real User
      Top 20
      Jul 15, 2026
      Proactive phishing defense has reduced data leaks but outgoing data protection still needs improvement
      Pros and Cons
        • "In terms of DLP, there is limited functionality on outgoing DLP specifically."

        What is our primary use case?

        The main use case for Check Point Email Security (formerly Harmony Email & Collaboration) is phishing protection from anti-malware, account takeover, and data loss prevention.

        A typical phishing scenario is when an attacker sends a BEC style email, a domain look-alike asking finance to urgently process a wire transfer. In terms of DLP protection, an employee attaches a spreadsheet containing customer ID numbers, card details, and emails either to a personal Gmail account or shares it via a OneDrive link with anyone with the link. Check Point Email Security (formerly Harmony Email & Collaboration) DLP engine scans outbound mail and file sharing events using pattern matching or prebuilt compliance templates.

        What is most valuable?

        The best features that Check Point Email Security (formerly Harmony Email & Collaboration) offers include the ThreatCloud AI engine stack, zero-day sandboxing protection, advanced anti-phishing and anti-impersonation, and a clean dashboard.

        Check Point Email Security (formerly Harmony Email & Collaboration) has impacted my organization positively since there are no DLP issues or data loss. It prevents data loss and manages phishing protection effectively by using analytics to deep dive into specific threat categories. The anti-phishing and impersonation features catch subtle impersonation attempts and suspicious-looking links before users can see them, not just obvious spam.

        I have seen a reduction in phishing incidents and data leaks since every document is scanned before it goes out or comes in. In terms of phishing, the protection is proactive because it catches impersonation attempts and suspicious-looking links before users get to see them, so it has reduced the number of phishing incidents in my organization.

        What needs improvement?

        In terms of DLP, there is limited functionality on outgoing DLP specifically. The interface can feel clunky, and the notification settings tend to be noisy until fine-tuned. These are areas that could be improved.

        For how long have I used the solution?

        I have been using Check Point Email Security (formerly Harmony Email & Collaboration) for the past five years specifically in my organization.

        What do I think about the stability of the solution?

        There are no stability issues at the moment regarding my main use case or how I use Check Point Email Security (formerly Harmony Email & Collaboration).

        What other advice do I have?

        Check Point Email Security (formerly Harmony Email & Collaboration) has made my life easier in terms of email security, and it covers all the items that I have discussed. I would rate Check Point Email Security (formerly Harmony Email & Collaboration) a seven out of ten.

        Disclosure: My company does not have a business relationship with this vendor other than being a customer.
        Last updated: Jul 15, 2026
        Flag as inappropriate
        PeerSpot user
        ІгорКузьменко - PeerSpot reviewer
        Key Executive at ITBiz Solutions
        Reseller
        Top 5
        Feb 23, 2026
        Security platform has improved cloud email protection and supports affordable AI-driven defense
        Pros and Cons
          • "I would like the agents to perform better; sometimes, they are too heavy for endpoints, and they affect performance."

          What is our primary use case?

          We use Check Point Harmony Email & Collaboration for our clients, and we have also implemented the solution in our company for testing.

          I have more experience with CloudGuard, and we need reviews for CloudGuard WAF and CloudGuard Network Security. If I deal with any of them, we can discuss any that I have better experience with.

          I work with Check Point Harmony Email & Collaboration, but not in a wide sense. A couple of cases were in previous years.

          I have dealt with Check Point Harmony for approximately two to three years, as we implement it into customer environments.

          I work with Check Point as a reseller, often.

          Clients can use Check Point Harmony Email & Collaboration for specific purposes when the infrastructure has cloud products such as Office 365 or other cloud services, including Microsoft or AWS products, especially when the mail service is built on the Google platform. In these cases, we use CloudGuard and mail collaboration.

          What is most valuable?

          I think the biggest advantage of Check Point Harmony Email & Collaboration, or Harmony in general, is the AI models implemented in this solution. The second advantage is the pricing, which is very affordable. The third advantage is that it is really rated highly in Gartner or Forrester statistic quadrants. It is a well-known solution, and for me, it is easier to sell to customers because the solution is clear, well-known, and really works.

          The automated incident response feature is helpful for security strategy, but in its default form, it is very seldom implemented because it requires specific adjustments based on customer needs and specific infrastructure. In big infrastructures, automatic response is good, but it needs some adjustments.

          The AI-powered threat intelligence feature works effectively for blocking email threats. I explored this question and have to say that it definitely works; the threat intelligence is well-developed in this vendor with a great threat database. There is very quick communication with this cloud, and the database updates every day, resulting in a really good collection since the sources of this cloud are quite diverse, including Google and Trend Micro.

          Inspection technology helps to safeguard shared files in my collaboration environment; I think it is well-built.

          The tool for phishing attack mitigation is well-built, but I do not have specific numbers or metrics to estimate its effectiveness.

          What needs improvement?

          A more intuitive interface would be an area for improvement. I would like the agents to perform better; sometimes, they are too heavy for endpoints, and they affect performance.

          For how long have I used the solution?

          I have been in this domain for about four years, and I have worked with Check Point Harmony for about three years.

          What do I think about the stability of the solution?

          Check Point Harmony Email & Collaboration is stable and reliable, with no observed glitches or downtime.

          What do I think about the scalability of the solution?

          Check Point Harmony Email & Collaboration is easy to scale; scaling is great.

          How are customer service and support?

          I do not work directly with Check Point support, but I have seen that my engineer has had some issues.

          How would you rate customer service and support?

          Neutral

          How was the initial setup?

          I find Check Point deployment and installation to be straightforward, probably because we have qualified engineers. For us, it is easy, and we do not have problems with deployment. Check Point supports different third-party tools for deployment such as Intune, and it works quickly. We have more problems with deployment in Fortinet or Sophos.

          Which other solutions did I evaluate?

          In the whole picture, Check Point is quite a complete solution as it has EDR and smart CM. Compared to Fortinet or Trend Micro, I think Check Point has a clearer product line, making it easier for the end user to understand what they want and choose.

          What other advice do I have?

          In general, the pricing policy of the vendor is affordable for the Ukrainian market now. I think a couple of years ago, about four or five years ago, the pricing was not as good, and the market was smaller than now. The current pricing helps businesses. I would rate this review as nine out of ten.

          Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
          Last updated: Feb 23, 2026
          Flag as inappropriate
          PeerSpot user
          Minor Corrales - PeerSpot reviewer
          Networking Admin at a tech company with 51-200 employees
          Real User
          Top 5Leaderboard
          Dec 18, 2025
          Email security has reduced phishing noise and now saves our team significant investigation time
          Pros and Cons
          • "The combination of smooth integration and advanced detection has made it feel like a strong layer of protection in our overall security stack."

            What is our primary use case?

            My main use case for Check Point Harmony Email & Collaboration is to search for different threats and vulnerabilities in our mail, such as Exchange 365, and other threats in our collaboration tools.

            Check Point Harmony Email & Collaboration has made collaboration more efficient by reducing noise from phishing and spam. Our team interacts with it mostly through the alerts and quarantine features, which are easy to manage and do not interrupt daily communications. The fact that suspicious emails are filtered before they reach the inbox means people can focus on real work without worrying about hidden threats.

            How has it helped my organization?

            Check Point Harmony Email & Collaboration has had a positive impact by cutting down on phishing and spam, which means our team spends less time sorting through unwanted messages. A clear outcome we have noticed is fewer security incidents tied to email. What used to be a weekly issue is now rarer.

            The time saved in our teams is the best advantage when the organization uses Check Point Harmony Email & Collaboration.

            What is most valuable?

            The best features of Check Point Harmony Email & Collaboration are its strong phishing and spam filtering, clear alerts, and easy-to-manage quarantine. What stands out the most to me is how seamlessly it blocks suspicious emails before they reach users, while still giving us visibility and control through the quarantine dashboard.

            Check Point Harmony Email & Collaboration integrates well with other security tools, which makes it easier to share threat intelligence across platforms. The combination of smooth integration and advanced detection has made it feel like a strong layer of protection in our overall security stack.

            What needs improvement?

            I think Check Point Harmony Email & Collaboration could be improved with the documentation. Sometimes it is not intuitive, and I think it needs more images in the deployment steps.

            For how long have I used the solution?

            I have been using Check Point Harmony Email & Collaboration for around two to three years.

            What do I think about the stability of the solution?

            Check Point Harmony Email & Collaboration is very stable.

            What do I think about the scalability of the solution?

            Check Point Harmony Email & Collaboration's scalability is good.

            How are customer service and support?

            The customer support for Check Point Harmony Email & Collaboration is very fast for me.

            I would rate the customer support for Check Point Harmony Email & Collaboration a nine on a scale of one to ten.

            How would you rate customer service and support?

            Positive

            Which solution did I use previously and why did I switch?

            I did not previously use a different solution before Check Point Harmony Email & Collaboration.

            What was our ROI?

            I have seen a return on investment with Check Point Harmony Email & Collaboration, and I can share relevant metrics regarding the time saved.

            What's my experience with pricing, setup cost, and licensing?

            My experience with pricing, setup cost, and licensing is great. I have no problems with the pricing.

            Which other solutions did I evaluate?

            I did not evaluate other options before choosing Check Point Harmony Email & Collaboration.

            What other advice do I have?

            My advice to others looking into using Check Point Harmony Email & Collaboration is that it is a great tool and a complete and modern security solution. I would rate this review a nine on a scale of one to ten.

            Which deployment model are you using for this solution?

            Private Cloud

            If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

            Microsoft Azure
            Disclosure: My company does not have a business relationship with this vendor other than being a customer.
            Last updated: Dec 18, 2025
            Flag as inappropriate
            PeerSpot user
            PeerSpot user
            Account Manager at iValue Group
            Real User
            Top 5
            May 17, 2025
            Improved email security and user awareness reduce data breaches significantly
            Pros and Cons
            • "There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security."
            • "For tech people who want to dive deep into self-servicing capabilities, Check Point could improve in this area."

            What is our primary use case?

            The main use case for Check Point Harmony Email & Collaboration is addressing numerous issues my customer faced with phishing emails and malware that was pushed into their system. They were using Microsoft Defender as a standard security for their email services, so they wanted to implement a more focused solution for Email Security.

            What is most valuable?

            When Check Point Harmony Email & Collaboration was chosen, the specific features that stood out to my customer were the integration of solutions with Office 365 as email service wherein Check Point excelled. They have a very tight integration with Microsoft Office 365.

            The customer ended up purchasing just the email component initially. The comprehensive and unified protection across users, devices and applications under various parameters is entirely a USP for Check Point Solution. Apart from the standard security such as email security, endpoint security, browser security, mobility security and the enhanced visibility of the solution in a single pane of glass through a unified portal, these are the basic features. What stood out was where the solution excels in providing customer reports of users sending mails to non-domain email addresses, which was showcased during POC.

            Reporting on users sending emails to non-domain email addresses helped the customer because they were unable to stop emails going to non-domain due to their business requirements. They had many vendors using non-domain specific Email IDs such as gmail.com or hotmail.com, which they couldn't block. Instead of blocking, they wanted to monitor people sending emails to non-domain email aliases. There had been cases of data breaches where customer users were sending IP data to users outside the organization. The customer wanted intervention, and if they couldn't block this practice, they wanted something that could be monitored by the IT team.

            They formed a group of three people wherein all emails sent to non-domain specific email addresses were reported weekly, later changing to daily reports. This allowed them to clearly pinpoint how many users were sending out emails and identify clear offenders of sending print emails, even after being advised not to.

            The measurable reduction in risky email behavior improved once users realized there was a system in place. During POC, they discovered some malware that was pushed to their system to check the solution's efficacy. These files passed through Defender but were caught by Check Point Solution, demonstrating the efficiency of Check Point Harmony Email Security.

            Check Point Harmony Email & Collaboration has positively impacted my customer's organization overall because once the system was implemented, there was a proper reduction in the number of data breaches and phishing emails.

            What needs improvement?

            I don't see any incoming pain points regarding Check Point Harmony Email & Collaboration. It has been a leader in Magic Quadrant already for 24 and comes from Check Point, a well-known vendor loved among tech people. For tech people who want to dive deep into self-servicing capabilities, Check Point could improve in this area. In terms of user experience, it has limited self-servicing capabilities for end users. A bit more customization would be great as.

            For how long have I used the solution?

            My customer has been using Check Point Harmony Email & Collaboration for one year now.

            What do I think about the stability of the solution?

            Check Point Harmony Email & Collaboration is stable in my customer's environment with no downtime or reliability issues. When the demo POC was set up, most of the solution took place. Once the order was approved and the licenses were delivered, we only needed to upload those licenses into the customer's admin account, as all the policies and other configurations were already in the system.

            What do I think about the scalability of the solution?

            Check Point Harmony Email & Collaboration is fully scalable. This is the first year, so there haven't been many additional users. We are looking forward to the next year when the renewal comes up. The product grows with the company and the organization structure.

            How are customer service and support?

            Customer support for Check Point Harmony Email & Collaboration has been excellent. We were able to fine-tune most of the queries the customer had without requiring Check Point vendor support. There have been no bugs or formal issues needing vendor support. Check Point has everything in place according to standard policy, including email, phone support, text support, and community support from fellow users. The product has been running smoothly and reliably, so the customer hasn't required any support.

            How would you rate customer service and support?

            Positive

            Which solution did I use previously and why did I switch?

            Before Check Point Harmony Email & Collaboration, my customer was only using Microsoft Defender.

            How was the initial setup?

            The initial setup with Check Point Harmony Email & Collaboration was straightforward since the customer was well aware of the use cases. We simply needed to fulfill those use cases, which was done easily with documents available in communities and community pages, along with clearly defined documentation on how to address common problems in the system.

            What was our ROI?

            There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.

            What's my experience with pricing, setup cost, and licensing?

            The pricing, setup costs, and licensing were competitive and clear for my customer. Everything was well defined with proper SKUs, starting with all the modules they were looking for, including Check Point Email and a web solution.

            Which other solutions did I evaluate?

            My customer evaluated Barracuda and Cisco IronPort before choosing Check Point Harmony Email & Collaboration.

            What other advice do I have?

            Check Point Harmony Email & Collaboration integrates seamlessly with other cloud services my customer uses, especially with Microsoft O365.

            The metering and billing experience was transparent and easy to manage with an annual contract structure.

            The procurement process was straightforward. After the joint meeting with IT and procurement teams, a consensus was reached among the Check Point call manager, myself, and the customer stakeholder. Price negotiation was completed in a single day, and the PO was released within a week.

            My advice to others considering Check Point Harmony Email & Collaboration is to have a clear understanding of their requirements. The solution offers numerous services, so potential users should have their use cases prepared. They should conduct a pilot project, demo, or POC aligned with those use cases to determine which services they require. While the tools are managed through a single console, they are priced separately, and advanced features could be costly.

            I rate Check Point Harmony Email & Collaboration 10 out of 10 due to its ease of installation, solution capabilities, integration with other solutions, and Check Point's leading support in Cyber Security. The tool provides an extra layer of security to endpoints and offers proactive protection from cyber threats.

            Which deployment model are you using for this solution?

            Public Cloud

            If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

            Google
            Disclosure: My company does not have a business relationship with this vendor other than being a customer.
            PeerSpot user
            EmilioPalma - PeerSpot reviewer
            Cybersecurity & Networking Professional at Quantic Technology
            Real User
            Top 20
            Mar 30, 2026
            Email protection has reduced phishing attacks and now supports reliable cloud-based management
            Pros and Cons
            • "For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection."

              What is our primary use case?

              I deal with firewalls, firewall switches, and FortiCloud. Regarding the web application firewall, FortiAppSec Cloud, I have worked on some projects for customers who have switches and firewalls and want to obtain the solution for the management console in the cloud.

              I work with Check Point Harmony Email & Collaboration, Harmony Endpoint, and other products from Check Point and firewalls. I have been working with Check Point Harmony Email & Collaboration for about five years.

              What is most valuable?

              I find the certification for Check Point products most valuable,. Some engineers on my team have obtained Certified Security Administrator (CCSA) and  certification.

              The automated incident response feature by Check Point CloudGuard is a good product. I assess the effectiveness of AI-powered threat intelligence in blocking email threats as a really good addition for new product services because AI is something that most companies and technologies are now working with.

              The way robust inspection technologies have helped safeguard shared files in my collaborative environment depends on the opportunity that the company has with the customer.

              I have noticed a significant impact on phishing attack mitigation with Check Point CloudGuard. For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.

              What needs improvement?

              Check Point Harmony Email & Collaboration is currently working well, as it is able to detect risks before they occur, unlike Microsoft. We have been able to demonstrate to customers that Check Point can detect a risk that Microsoft overlooked.

              I do not know what additional features I would like to see in the future to make the product even better because this is a good product.

              For how long have I used the solution?

              I have been working with Check Point Harmony Email & Collaboration for about five years.

              What do I think about the stability of the solution?

              I agree with the way that Check Point is working. I do not have ideas on how to improve it because this is the tool that makes the work and the job correctly.

              What do I think about the scalability of the solution?

              Deployment is easy for the product.

              How are customer service and support?

              I rate the technical support by Check Point as one out of ten because I did not use Check Point support as we had no problems when we deployed the solution. Once the solution was already in production, it worked properly and never failed. To be honest, I have never worked with Check Point support.

              Which solution did I use previously and why did I switch?

              We have worked with other brands such as Fortinet, Cisco, and Palo Alto Networks, as we are a partner company for several brands and specialize in networking and cybersecurity solutions. More than just selling products, we are consultants, so we recommend the brand that best suits our clients' needs. It's possible that someone visited our website looking for information about a specific product.

              How was the initial setup?

              The integration with third-party solutions is straightforward. It is a product that can integrate with another product as well.

              What about the implementation team?

              No, we haven't used other resellers or integrators, because we are a Checkpoint partner and integrator.

              What was our ROI?

              In our region here in Peru, Check Point Harmony Email & Collaboration is not as popular as there are some alternatives which are better known.

              What's my experience with pricing, setup cost, and licensing?

              I am not the person to say what cost Check Point has for their products. However, for partners like us, if we could get some discount or protect our project in front of another competition, that would be great.

              Which other solutions did I evaluate?

              I represent other brands including Check Point and Palo Alto. Several brands are represented by our company because we are more than just the sales boxes of products—we are a consulting company as well. Depending on the customer necessity, we can find a solution for that customer based on what they want, what they need, and the cost that they are able to spend.

              For a small company, I do not think Check Point Harmony Email & Collaboration is the best fit because small companies are always looking for a cheaper product. However, for medium and larger companies, it is better.

              Which deployment model are you using for this solution?

              Private Cloud

              If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

              Other
              Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
              Last updated: Mar 30, 2026
              Flag as inappropriate
              PeerSpot user
              Buyer's Guide
              Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros sharing their opinions.
              Updated: July 2026
              Buyer's Guide
              Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros sharing their opinions.