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reviewer2005803 - PeerSpot reviewer
Digital Coordinator at Modis
Real User
Jan 22, 2023
Helpful URL protection, good quarantine capabilities, and a nice user dashboard
Pros and Cons
  • "Encryption of emails enhances safe communication that ransomware attacks cannot compromise."
  • "Some files are not scanned thoroughly due to occasional network failures."

What is our primary use case?

The advanced software blocks advanced email phishing that can affect information infrastructure. 

It keeps my colleagues safe when interacting with our partners through collaboration. 

Our communication networking system is secure from end to end to enhance information safety and prevent cyber attacks. 

Sending emails is fast and efficient within the organization's ecosystem. This product provides security alerts when there is a threat that can affect our communication channel. 

Check Point Harmony Email & Collaboration caters to full cloud email security and other applications in the cloud.

How has it helped my organization?

Encryption of emails enhances safe communication that ransomware attacks cannot compromise. 

A secure collaboration environment has enhanced faster growth due to productive sessions convened by teams. 

It blocks unsafe emails before landing inbox to avoid time wastage. Blocking malicious emails has enabled employees to focus on their roles fully without fear of being attacked. 

Consistent security across the company infrastructure has saved the company costs that could be accrued from an insecure work environment.

What is most valuable?

Securing major file-sharing services across the company has been productive since we deployed this platform. 

The security system has a stable data protection system that has prevented potential data loss. 

This product detects malicious behavior in advance and immediately quarantines files before they can spread viruses to the entire network. 

URL protection features give me the confidence to browse the internet without fear of visiting unsafe sites. 

The user dashboard updates systems automatically to meet the current enterprise demands.

What needs improvement?

The system has programmed categories of threats that are detected automatically. 

This can lead to virus leakage and spread malicious data across the enterprise. 

The cost of deployment and integration with other applications is high. 

Some files are not scanned thoroughly due to occasional network failures.

We have experienced the best services from the performance of this platform despite a few operational challenges that rarely occur. 

Monitoring the system operation for new teams is not easy due to complicated configuration techniques.

Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
April 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,027 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for 12 months.

What do I think about the stability of the solution?

It is highly stable in the provision of email security.

What do I think about the scalability of the solution?

This tool is good in overall performance.

How are customer service and support?

The support staff is kind with fast responses to our requests.

Which solution did I use previously and why did I switch?

I have no experience with a different solution.

How was the initial setup?

The setup was complex during integrations though the support staff provided productive guidance.

What about the implementation team?

Implementation took place through the vendor team.

What was our ROI?

There has been increased ROI (from 30% to 55%) since we deployed it.

What's my experience with pricing, setup cost, and licensing?

The licensing terms have favored our organization.

Which other solutions did I evaluate?

We selected this product after a recommendation from our colleagues.

What other advice do I have?

Email security is critical to any enterprise, and with this solution, everything is covered.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2037513 - PeerSpot reviewer
Project Manager at Digitas APAC
User
Nov 29, 2022
Increases productivity, offers good encryption, and is very secure
Pros and Cons
  • "It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments."
  • "Sensitive business data is effectively protected from any third-party attacks that can easily destroy confidential information."
  • "The next release should focus more on email categorization and provide options for unlocking blocked safe emails."
  • "The next release should focus more on email categorization and provide options for unlocking blocked safe emails."

What is our primary use case?

Check Point Harmony Email & Collaboration block any harmful social communication data that can destroy safe information. 

It enables teams in the organization to collaborate under a safe environment when working on various projects and tasks. 

It monitors the flow of emails from one destination to the other with security protocols that block phishing attacks. 

The product stops threats and fraudulent messages before entering the inbox of the receiver. This software has enabled members of the organization to focus on demanding projects without fear of external cyber-attacks.

How has it helped my organization?

Productivity has increased since there are no external detractors. 

Sending email with bulky attachments is safe and faster with guaranteed security encryption. 

It fully protects colleagues from visiting insecure sites and browsing in unhealthy environments. 

It has been able to block malware attacks that could derail workflows and affect overall production. 

The solution cleans unsafe files quickly and eliminates threats that can adversely affect information. 

Engagement with my colleagues is easy, and I no longer fear any ransomware attacks.

What is most valuable?

Sensitive business data is effectively protected from any third-party attacks that can easily destroy confidential information. 

It prevents data from leakages and exposure to unauthorized hands. 

The high-grade bulletproof security model monitors email transfer and content that is contained in the messages. File-sharing security provides a reliable platform for faster sharing of documents without fear of external data threats. 

The dashboard provides real-time insights that provide awareness to members on the best policies for sharing information and engaging each other.

What needs improvement?

The next release should focus more on email categorization and provide options for unlocking blocked safe emails. 

They should release should increase collaboration apps that can be topped with security layers. 

It has developed reliable security infrastructure for guarding our information, and I am proud of that. Most objectives have been achieved with positive results and increased return on investment. The unified dashboard gives departments an easy time monitoring their work progress and security situation in their networking environment.

For how long have I used the solution?

I've used the solution for nine months. 

What do I think about the stability of the solution?

This product is stable with robust performance.

What do I think about the scalability of the solution?

It is easy to master the concept of operations and monitor performance.

How are customer service and support?

The customer service team works closely with all the staff members.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another solution.

How was the initial setup?

The setup was not complex.

What about the implementation team?

It was deployed by the vendor.

What was our ROI?

ROI has been positive since we deployed it and has highly improved from 15% to 35%.

What's my experience with pricing, setup cost, and licensing?

The setup and cost have been good from my experience, and I recommend it to other organizations.

Which other solutions did I evaluate?

I did not find any other effective platforms like this one.

What other advice do I have?

This is a great product with high-performance features.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
April 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
890,027 professionals have used our research since 2012.
IT specialist at Landpower Australia Pty Ltd
Real User
Sep 19, 2022
A stable solution that does a fantastic job of catching things Microsoft doesn't, but implementation could be easier
Pros and Cons
  • "The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic."
  • "The solution is stable and I think it does a fantastic job."
  • "The implementation could definitely be better."
  • "The implementation could definitely be better. We had great support from Check Point, but there were some "got-you" moments where we got surprises as we were setting it up."

What is our primary use case?

At the moment, we're heavily using the email and collaboration features. We are also licensed for the mobile part, which we are sort of working into, and CloudGuard as well. We're kind of working through those features. 

What needs improvement?

The implementation could definitely be better. We had great support from Check Point, but there were some "got-you" moments where we got surprises as we were setting it up. When Check Point talks about it, it's all "plug and play," but it's not really one of those platforms where you can just jump in and click a few buttons and everything works. You need to have a bit of knowledge about what you're doing and it's a bit more complicated than they advertise.

In the future I would like to see something similar to what Proofpoint has, where users can actually go in and make the call to release their own emails. We've got a small number of users, so it's okay for the IT team to constantly be bombarded with our emails for releasing, but I would love to have an option where I can allow users to go in and make the call to release an email, and then of course it would only actually be released if it passes certain things.

For how long have I used the solution?

I have been using this solution for about a year and a half now. 

What do I think about the stability of the solution?

The solution is stable and I think it does a fantastic job. The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic. There's a few things that get flagged by Microsoft, most of them false positives, so it's interesting. Harmony passes it through and Microsoft thinks it's spam, but usually it's not.

What do I think about the scalability of the solution?

The solution is very easy to scale. There are between 500-550 active users in our company. We have a team of three people that look after the environment, but that is only part of their responsibilities. I think it would do very well with one full-time person handling the maintenance. 

How are customer service and support?

The technical support was brilliant, but that's the thing when you're buying something, usually the initial support is top notch. It's been a year and a half now, and we haven't had any urgent technical issues that we've had to go back for help with, but at the start, when we were implementing the solution, we had good support. They were on the ball and they really stepped up.

Which solution did I use previously and why did I switch?

What we used in the past was an outfit called MSX.

What's my experience with pricing, setup cost, and licensing?

Check Point is more expensive. That's the honest truth. So far, it's a good value for the money. 

Which other solutions did I evaluate?

We considered the Microsoft inbuilt solution, and the advice that we got from a lot of people was, if you want to use that one, combine it with something else. That is what we ended up doing, because it came as part of our licensing with 365, but we can tell that it was a good idea to combine it with Check Point because it will let a lot of things pass.

Also, I know CrowdStrike is cheaper with their Falcon offering, but I haven't had the opportunity to work with it. The reason why I went with Check Point was because I have worked with it in the past and I like their product, so that was the biggest push. 

What other advice do I have?

I would rate this solution as a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fabian Miranda - PeerSpot reviewer
Cloud computing at Tech Data Limited
Real User
Sep 11, 2022
Easy to deploy with simple integration and straightforward management
Pros and Cons
  • "The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great."
  • "Check Point Harmony gives us great visibility of the threats we are being exposed to, where they are coming from and what were they targeting, giving visibility of the weak gateways that could lead to an infection or a leakage."
  • "We understand that false positives are always there, but sometimes the notifications are more than expected."
  • "We understand that false positives are always there, but sometimes the notifications are more than expected."

What is our primary use case?

We acquired Check Point Harmony to protect our email environment in Office 365. In general terms, the false positives rate has stayed low, and detection rates and successful threat preventions have increased. It filters malicious emails, cleans documents, and effectively prevents phishing attacks. These processes happening in the cloud give peace of mind that the protective actions are taking place before they reach the endpoint, making it safer and adding layers of protection key to keeping the network safe.

How has it helped my organization?

A lot of these attacks and malware now come hidden in ways we expect the least, and since we never think we'll be targets of a cyber attack, this makes us vulnerable to them. Check Point Harmony gives us great visibility of the threats we are being exposed to, where they are coming from and what were they targeting, giving visibility of the weak gateways that could lead to an infection or a leakage. Management is easy, and integration is too, support is good, and the steps followed to set it up were very simple.

What is most valuable?

The previous solution we had for email protection required a lot of investment from us, both money and time-wise. 

The software is easy to deploy and maintain, and the administration and operation of it require very few interventions from the IT team. 

The solution also integrates amazingly with our network's server environment for collaboration and email apps. The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great.

What needs improvement?

We understand that false positives are always there, but sometimes the notifications are more than expected. We've seen clean emails being blocked, thanks to this. 

There are some delays when applying new administrative functions. Sometimes going through the documentation is complex and can be a bit confusing; reporting from the dashboard could get some improvements, too. However, in general, we feel satisfied with Email and Collaboration as it delivers the expected results regarding threat prevention. 

For how long have I used the solution?

I've used the solution for more than three years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jonathan Ramos G. - PeerSpot reviewer
Cloud Engineer at ITQS
Real User
Aug 24, 2022
Good sandbox and analysis capabilities with the ability to expand
Pros and Cons
  • "Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure."
  • "One of the best features is the analysis and emulation carried out with each file attached to the emails, which makes each of the deliveries we make via email more secure."
  • "Its guides are not great."
  • "Its guides are not great."

What is our primary use case?

With the evolution of technologies, attacks also evolve. This is why we need to secure mail. We have chosen to include Harmony Email in our Office 365 mail solution to thus proactively ensure any incident that we may have in the future is dealt with. It gives us complete security support from anywhere. Wherever our users are, the solution will always be protecting them. 

How has it helped my organization?

Like any company, we care about security and having exposure to various clients and departments. We can be violated or have identity theft attempts, and this is where Check Point Harmony Email (and its computing power that is integrated from the Check Point cloud) comes in. It gives us the protection and analysis, to help us avoid phishing attacks and malware. By integrating solutions such as DLP, we can protect our identity and data. 

Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure.

What is most valuable?

One of the best features is the analysis and emulation carried out with each file attached to the emails, which makes each of the deliveries we make via email more secure. This function creates a scalable sandboxing where a copy of the file under analysis is made, and it is verified, scanned, and analyzed to each of our files for malicious links. If it finds a link, it emulates its action to determine if it is benign or malignant to deliver clean and safe data.

What needs improvement?

Something worth mentioning is the need for Spanish language support and better representation for teams in the Latin American area. There is a growing demand for these IT services and new technologies.

Its guides are not great. It would be more pleasing if these guides could be updated and improved in their design. 

The support that most requires attention is the phone calls or the cases through the support page. Several times, through the chat function, we found that it gets stuck and does not bring up the live chat.

For how long have I used the solution?

I've used the solution for around two years.

What do I think about the scalability of the solution?

The solution is very easy to scale.

How are customer service and support?

There is a need for more support in Spanish. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

What's my experience with pricing, setup cost, and licensing?

It is quick to configure. The advantage is that it does not need us to install an agent on the machines. Everything is done from the administrators' consoles. 

Which other solutions did I evaluate?

We did not previously evaluate other options. 

What other advice do I have?

It is a simple tool and centralizes its administration. Being able to request a POC from Check Point is a good opportunity that will give new users an opportunity to assess the quality and security capacity that it can provide. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Support at a security firm with 51-200 employees
User
Top 5Leaderboard
Oct 30, 2025
Good security and integration but needs better documentation
Pros and Cons
  • "We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point."
  • "They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response."

What is our primary use case?

Our corporate environment requires business protection for email and our collaboration tools to avoid threats, spam, and ransomware, among other threats coming in through email. This could have great effects on our systems and equipment.

With Check Point, we can protect our data in the cloud with tools such as One Drive, among others.

The tool works with different manufacturers, which provides great reliability.

How has it helped my organization?

Check Point has helped us improve our security layer with this complete cloud solution. We no longer depend on a Gateway as it is a complete solution that helps us prevent any type of threat that travels through email.

We have managed to have an impressive reduction in phishing that used to enter our system before applying Check Point.

We also really like its centralized environment since the Check Point Infinity Portal really centralizes everything.                 

What is most valuable?

The platform offers advanced security measures to protect emails from cyber threats such as phishing attacks, malware, and ransomware.

The platform is cloud-based, which means users can access their emails and collaboration tools from anywhere and on any device.

The security of collaboration tools is great.

The platform integrates with other productivity and collaboration tools like Microsoft Office, Slack, and Zoom.

What needs improvement?

Maybe they could integrate the solution with Avanan. Doing that would really make it a very robust solution.

They could improve Check Point support response times. Sometimes it takes days to resolve or even days to get a first response.

The solution lacks public documentation and some documentation is not so clear, which means that the client does not understand the implementation that must be carried out.

You can only see the costs through a Check Point partner.                           

For how long have I used the solution?

This is a very productive tool. We used it for a few months. It really helped us protect against threats in email and Microsoft collaborative tools.

What do I think about the stability of the solution?

yes

What do I think about the scalability of the solution?

yes

How are customer service and support?

excellent

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we did not use more than the security provided by Microsoft itself. We have since changed to Check Point.

What's my experience with pricing, setup cost, and licensing?

As for the cost, it is per protected user. It seems good to me in that aspect however, the issue of implementation sometimes costs a bit. That's okay if it can be done correctly. The licenses are easy to acquire.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: Oct 30, 2025
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Senior IT Security Manager at a tech services company with 51-200 employees
User
Nov 20, 2023
Helps quarantine and remove threats and detect malicious emails
Pros and Cons
  • "Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size."
  • "It's not fully integrated with Google Workspace, and the statistics don't update in real-time."

What is our primary use case?

We use the solution for preventing malicious emails that we're getting through Google's built-in spam filters. The amount of spam and phishing had greatly increased at our organization and we needed a solution implemented fast. 

Check Point was really quick to integrate and implement and instantly started providing value. The reporting we got during our trial helped to quantify the value to the executive team, in particular, the report that shows what Check Point caught items that Google's spam filters would've let through.

How has it helped my organization?

The amount of spam and phishing getting through to end users has reduced drastically. 

We are also now able to advertise how many malicious emails we get and how it is constantly increasing as we grow. This shows our users how valuable a solution like this is and they appreciate that sometimes it may get a false positive. 

We're abe to show to users why emails are quarantined - which has helped to train them on what to look out for if they do receive a suspicious email. We have also improved our reporting process and notifications to admins.

What is most valuable?

First and foremost, Check Point's ability to detect malicious emails and the filters they put in place are a big improvement on the built-in Google Workspace solution. 

Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size. Admins can be notified as soon as a suspicious email arrives in bulk mailboxes and can act extremely quickly. This has even helped us to notify partners that they had been breached before they knew themselves.

What needs improvement?

There are a few features that are more geared towards Microsoft users rather than Google, for example, user-reported phishing. It's not fully integrated with Google Workspace, and the statistics don't update in real-time. 

We appreciate that Microsoft has the larger market share, and Check Point has been improving its Google integration. However, more advancements would be appreciated. That being said, the "What Google wouldn't have caught" report was extremely valuable to us in showing value. 

For how long have I used the solution?

I've used the solution for nine months.

Which other solutions did I evaluate?

We evaluated other solutions, such as Mimecast, Proofpoint, and Abnormal.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director at Gundo TP
Real User
Aug 12, 2023
Stable platform with efficient reporting features
Pros and Cons
  • "I can count the number of endpoints, emails, and collaborations being used in the environment."
  • "There could be more automation features included for it."

What is our primary use case?

Check Point Harmony Email & Collaboration allows me to monitor the activities in the environment. I can check if there are any phishing or spam emails with its efficient reporting features.

What is most valuable?

It's been an awesome experience working with Check Point Harmony Email & Collaboration. I can count the number of endpoints, emails, and collaborations being used in the environment. It gives me insights into the number of tools required to block malicious websites. 

What needs improvement?

We have to invest a lot of effort in filtering the spam emails. They have not updated any category for phishing or spam emails. There could be more automation features included for it. It will help me with feedback for unusual activities.

For how long have I used the solution?

We have been using Check Point Harmony Email & Collaboration for four months. At present, we are using the latest version.

What do I think about the stability of the solution?

The platform is stable. I rate its stability a nine out of ten.

What do I think about the scalability of the solution?

The platform is scalable. I rate its scalability an eight and a half.

How was the initial setup?

The product’s initial setup process is more straightforward as I am Check Point Harmony Email & Collaboration partner and have the necessary training. It takes less than ten minutes to complete.

What's my experience with pricing, setup cost, and licensing?

The product’s price is very high. I rate its pricing a ten out of ten.

What other advice do I have?

I recommend Check Point Harmony Email & Collaboration to others and rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2026
Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros sharing their opinions.