We use the solution to protect Office 365 and Gmail.
Effectively secures your users' mailboxes against phishing and spam for any sized enterprise
Pros and Cons
- "The anti-phishing feature is the solution's best feature."
- "A signature-based filter could improve the solution's AI model for spam email."
What is our primary use case?
What is most valuable?
The anti-phishing feature is the solution's best feature.
What needs improvement?
A signature-based filter could improve the solution's AI model for spam email. It works right most of the time.
For how long have I used the solution?
I've worked with this solution for around a year.
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
July 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable, and I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable, and I rate its scalability a ten out of ten. Both enterprises and SMBs use this solution.
How are customer service and support?
Technical support for the solution is good.
How was the initial setup?
It is easy to set up the solution. Deploying the solution takes five minutes.
Which other solutions did I evaluate?
Harmony Email is an API-based solution. Legacy email gateway clouds, by comparison, only inspect internal emails, which include users' and end users' emails. Check Point inspects all emails before they reach the end user's mailbox.
What other advice do I have?
If you are looking for an anti-phishing solution, Check Point Harmony Email & Collaboration is the best. I rate the solution a nine out of ten because the spam filtering is still not good enough, though it does not affect the security.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Responsable de Ciberseguridad. CISO at a printing company with 501-1,000 employees
Prompt and professional support, good threat visibility, and integrates well with Office365
Pros and Cons
- "The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user."
- "After analyzing the market, we opted for the CheckPoint SaaS solution to cover all of these needs, which has led to a considerable leap in the company's security."
- "Check Point has to continue refining the intelligence engine to minimize the number of false positives."
What is our primary use case?
We have the entire email infrastructure based on Office 365, as well as the file-sharing environment using OneDrive, and Teams as a communication tool. We did not have a specific technology to protect this environment, except that which was provided by Microsoft.
After analyzing the market, we opted for the CheckPoint SaaS solution to cover all of these needs, which has led to a considerable leap in the company's security.
In this way, we now have a secure environment throughout the Office 365 platform, integrated into our SIEM and monitored by our SOC.
How has it helped my organization?
In the same way, we have detected malicious files in both OneDrive and SharePoint that have been blocked, which means the elimination of risks in the corporate network.
One of the important characteristics is the visibility that it gives us about suspicious access to accounts, such as several almost simultaneous accesses from impossible geographical locations. This allows us to detect non-legitimate access due to password filtering or brute force attacks.
All this makes the data of our users safer and therefore the integrity of the company is greater.
What is most valuable?
The first most remarkable thing is the integration with the Office 365 solution, which is easy, fast, and totally transparent for the user. This facilitates its implementation.
Another very noteworthy feature is that the number of false positives tends to zero, which generates great confidence in both administrators and users.
The system can be easily parameterized and as it is integrated into the Infinity ecosystem, it simplifies the administration and centralization of logs.
All this makes the solution simple, reliable, and above all stable.
What needs improvement?
Check Point has to continue refining the intelligence engine to minimize the number of false positives.
For how long have I used the solution?
We have been using Check Point Harmony Email & Office for two years.
What do I think about the stability of the solution?
For two years, we have not had any problems, so we consider the application very stable.
What do I think about the scalability of the solution?
Scalability-wise, it is easy to expand licenses and therefore coverage.
How are customer service and technical support?
Check Point's technical service is one of the great values of this manufacturer, with prompt attention and they are very professional.
Which solution did I use previously and why did I switch?
We did not use another solution prior to this one.
How was the initial setup?
The initial configuration was completely simple, without any problem.
What about the implementation team?
The integration was carried out by Check Point's professional services, and it was a complete success, both in terms of time and results.
What's my experience with pricing, setup cost, and licensing?
Reasonable cost, quick and easy implementation, and transparent.
Which other solutions did I evaluate?
We evaluated Palo Alto before selecting Check Point.
What other advice do I have?
All these types of tools are gradually refining the intelligence engines that minimize the number of false positives. It is a constant and evolving work that Check Point knows very well and keeps very active.
One of the functionalities that are in the process of coming out is the protection of Teams, a tool that in the current telework situation is essential. This will represent a new leap in communications security.
In any case, Check Point is working on its entire new Harmony environment and surely new ones will appear in the coming months.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Check Point Email Security (formerly Harmony Email & Collaboration)
July 2026
Learn what your peers think about Check Point Email Security (formerly Harmony Email & Collaboration). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
906,852 professionals have used our research since 2012.
Associate Consult at Atos
Good support, protects against zero-day attacks, and provides good visibility
Pros and Cons
- "Based on domain and URL reputation, it will allow traffic to flow."
- "As Check Point is a leading technology in the industry, it provides maximum protection against email phishing attacks and provides the identity of users and visibility over shadow IT applications."
- "Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection."
- "Stability is the main area that Check Point needs to focus on."
What is our primary use case?
This perimeter firewall provides me control over my perimeter servers and devices. Current Cloud applications are getting good protection from CASB solutions, but are limited to data leakage and application control. Beyond that, I require something to monitor my data that flows inside of my cloud application.
Sophisticated threats like zero-day attacks can't be control by CASB solutions, Instead, we are required to have something that can work using Artificial Intelligence and Machine learning algorithms. This helps to defend my cloud applications against today's attacks.
How has it helped my organization?
Sophisticated attacks can't be prevented by normal SaaS security. Cloud Guard SaaS is a technology that prevents not only Sophisticated attacks but affords protection from Email.
Most attacks are successful because of SPAM emails that effectively cause users to fall into the attacker's trap. As Check Point is a leading technology in the industry, it provides maximum protection against email phishing attacks and provides the identity of users and visibility over shadow IT applications.
Along with the email security solution, Cloud Guard is an additional layer of comprehensive security, so we can completely rely on it.
What is most valuable?
Most organizations that invest in email security opt for MFA. They invest in a Cloud Firewall but they never consider the east-west traffic flow inside their Cloud Applications.
Here, Cloud Guards comes in with the best features, such as protection from zero-day attacks. These are usually reported when we have blades on the perimeter firewall, like Threat Emulation and Extraction or Sandbox. We have complete visibility of email Attacks like spear-phishing, spoofing, etc. Based on domain and URL reputation, it will allow traffic to flow.
Apart from this, we can easily identify users who are going to use cloud applications. These users are logged in via a trusted network or device.
What needs improvement?
Cloud Guard would be a complete solution if Check Point added a comprehensive data loss solution that included capabilities such as bulk data transfer detection.
I would like to see a centralized gateway so that anyone from any geolocation can access the infrastructure with minimum latency.
I would like to see additional work on protecting against phishing emails by adding more filters to minimize risk or to harden the security.
Stability is the main area that Check Point needs to focus on.
Integration with third-party APIs should be supported, as AI and ML can get more inputs to minimize the false rate ratio.
For how long have I used the solution?
I have been using Check Point CloudGuard SaaS for more than a year.
What do I think about the stability of the solution?
Stability is an area that needs to improve.
What do I think about the scalability of the solution?
It can be scale up to maximum limit.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We did not previously use another solution before this one. However, one of our customers had implemented an on-premises solution by McAfee.
How was the initial setup?
This solution is easy to implement, although it is required that you have knowledge of the Public Cloud domain.
What about the implementation team?
We are vendors and deploy this solution for our clients.
What was our ROI?
We definitely see ROI from this product, and it grows and we have a greater dependency on east-west traffic.
What's my experience with pricing, setup cost, and licensing?
Cost is the main concern that every customer takes into consideration, and Check Point always negotiates a price that is affordable. Pricing is based on the requirements and their relationship.
What other advice do I have?
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. We are the vendors who provide services to other customers.
Owner at Giliam Network & System Solutions
Good security, nice interface, easy to use, and the support is good
Pros and Cons
- "The program has a nice interface and it is easy to use."
- "Overall, this is a solution that we are absolutely satisfied with and I definitely recommend it."
- "At this time, the two-factor authentication does not work for Active Directory."
What is our primary use case?
We use CloudGuard SaaS to protect our cloud-based services from security threats. It is responsible for our Office 365 environment, OneDrive, SharePoint, Dropbox, G-Suite, and more.
How has it helped my organization?
This solution has improved our visibility. Last week, one of our Office 365 customers was hacked and we were able to see details such as the attacker's IP address and country. It allows us to better decide what to do, such as activating two-factor authentication.
What is most valuable?
The security level is fairly high, given the price.
The program has a nice interface and it is easy to use.
There is an extra option available for two-factor authentication that you install an app onto your mobile device for. You can, for example, set it up so that you can't get into Office 365 without authenticating access from your phone.
What needs improvement?
At this time, the two-factor authentication does not work for Active Directory. This is something that we are looking forward to.
For how long have I used the solution?
I have been using CloudGuard SaaS for close to six months.
What do I think about the scalability of the solution?
I have 60 customers who are using CloudGuard.
How are customer service and technical support?
The technical support from Check Point is very good.
What's my experience with pricing, setup cost, and licensing?
The price is very good, based on what they deliver.
What other advice do I have?
Overall, this is a solution that we are absolutely satisfied with and I definitely recommend it. In my opinion, using this product is necessary.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Technology Security Manager at a energy/utilities company with 1,001-5,000 employees
Intercepts phishing emails and emails laden with malware, viruses, and false links
Pros and Cons
- "It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud."
- "The most valuable features would be its ability to intercept phishing emails and emails laden with malware, viruses, false links, etc."
- "Being able to keep the phishing campaigns out of my company has been ROI for me."
- "Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
What is our primary use case?
Our primary use is for email protection, though the analytics provided with respect to data leakage and user login activity is invaluable.
How has it helped my organization?
My company is a singular key player in a major industry in my country so we are a target at all times for phishing campaigns. We have had bad experiences in the past. Based on those experiences, we have been using Check Point for a couple of months, and in the reporting, we are seeing very good results.
What is most valuable?
The most valuable features would be its ability to intercept phishing emails and emails laden with malware, viruses, false links, etc. The ability to sandbox, extract and interrogate email attachments is also key to safeguard user mailboxes.
What needs improvement?
I have a keen interest in being able to consolidate and being able to have one viewpoint. I want to be able to integrate directly into our centralized login. I would love to see the ability to integrate into our SIEM solution which is on-premise.
I see where in a later update, they have built ability to integrate with an on-premise logging solution, so this is a big plus.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine.
What do I think about the scalability of the solution?
It seems quite scalable. We don't anticipate any scaling issues. We have it deployed in the cloud.
How are customer service and technical support?
Their technical support was very responsive. I was not initially satisfied with the length of time it took to get this solution.
I've been a Check Point customer for about 17 years, and I am not accustomed to not getting immediate fixes when I contact support. This was different. However, I am glad it eventually worked out.
Which solution did I use previously and why did I switch?
A colleague recommend the Check Point solution after we had such significant disruptions with the phishing email campaign. So, we tried it out.
How was the initial setup?
The initial setup was was straightforward. It was unknown territory for me, but the instructions from Check Point were very clear and straight to the point.
What about the implementation team?
I worked directly with Check Point for the deployment. We had a good experience with them.
What was our ROI?
Being able to keep the phishing campaigns out of my company has been ROI for me.
What's my experience with pricing, setup cost, and licensing?
Do a full feature evaluation (interactive) with a support person. That is what I did.
Which other solutions did I evaluate?
We also considered Fortinet and Proofpoint. We always look at things like stability, feature set, the position in the market, maturity of the product, cost (because we have a budget that we have to work with), and the availability of technical support. This is why we went with Check Point.
I was part of the decision-making process to implement the solution.
What other advice do I have?
I have been quite pleased with the solution. You have nothing to lose by trying out Check Point.
I would rate it an eight out of ten with room for improvement.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Security Specialist at a computer software company with 51-200 employees
Adds value with east-west protection in the data center
Pros and Cons
- "Check Point adds value with east-west protection in the data center."
- "Check Point is a leader in the market."
- "There is always room for improvement and growth."
How has it helped my organization?
It is a value proposition in the market.
What is most valuable?
Lateral data center: Check Point really adds value with east-west protection in the data center.
What needs improvement?
There is always room for improvement and growth.
What do I think about the stability of the solution?
The stability is great.
What about the implementation team?
We are the consultants.
Which other solutions did I evaluate?
Palo Alto and Fortinet are some of the other vendors constantly running to the market.
What other advice do I have?
Check Point is a leader in the market. It is a very sound product.
Most people think that when they're with a cloud provider that they're protected through the nature of being in somebody else's cloud. This is where Check Point adds value.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Network Security Specialist at a tech services company with 51-200 employees
Good threat protection; hackers can't steal information
Pros and Cons
- "The main benefit is that hackers can't steal information."
- "Check Point is very good for threat protection, which is our customers' primary concern."
- "We have used technical support, but their response time is very slow. It needs to be improved."
What is our primary use case?
Our primary use is for security, Elastic Cloud, and Azure Cloud Services.
How has it helped my organization?
The main benefit is to the user. Hackers can't steal their information.
What is most valuable?
Elasticsearch and sandboxing are the most valuable features. Check Point is very good for threat protection, which is our customers' primary concern. Everyday, our customers are asking about new threats.
What needs improvement?
The QoS on the Elastic Cloud could use improvement.
What do I think about the stability of the solution?
Stability is very good. It has good uptime, which I find acceptable.
What do I think about the scalability of the solution?
The scalability is so-so. The Elasticsearch application is not very transparent.
How are customer service and technical support?
We have used technical support, but their response time is very slow. It needs to be improved.
Which solution did I use previously and why did I switch?
We switched to Check Point because of the easier deployment on the cloud. It's very strong.
How was the initial setup?
The initial setup was complex. We do the installation in a lab environment before installing it in the customer's environment.
What about the implementation team?
I integrated it myself. The implementation is not easy because of communication between the environment and the environment as a cluster. It is a single gateway.
What was our ROI?
Having information stolen by a hacker would be more expensive than purchasing a license.
Which other solutions did I evaluate?
We also looked at Fortinet.
Check Point is a very strong competitor versus Palo Alto.
What other advice do I have?
Try out Check Point. It is a good solution. I would rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Global Manager at a computer software company with 51-200 employees
Automated rule cleanups and automated policy installs have improved my customers' organizations
Pros and Cons
- "The automated rule cleanups and automated policy installs have improved my customers' organizations."
- "The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors."
- "I have learned enough to make the product stable. However, the stability has some challenges."
- "I would love it if they would do some work on the Postgres definition on the back-end."
What is our primary use case?
We do security automation for our customers.
How has it helped my organization?
The automated rule cleanups and automated policy installs have improved my customers' organizations.
What is most valuable?
The API is its most valuable feature. On the API side, relative to the rest of the market, Check Point is decades ahead of its competitors. The APIs on some of their competitors are so archaic, they are not even usable.
What needs improvement?
I would like to see them do some work on the database back-end and how it is supported, in terms of performance, cleanup, and scalability. In particular, I would love it if they would do some work on the Postgres definition on the back-end.
What do I think about the stability of the solution?
I have learned enough to make the product stable. However, the stability has some challenges.
What do I think about the scalability of the solution?
It is scalable. It can be very scalable in certain scenarios, but you have to make sure it is architected correctly.
How are customer service and technical support?
Their technical support is very good, but I am fairly technical. I don't have to use them a lot. The product has been pretty good that way.
How was the initial setup?
The initial setup was complex, but we were building something new for the API hosts.
What about the implementation team?
I implemented it myself, and I did a great job!
Which other solutions did I evaluate?
I was the decision process. I wrote the code for it. I only work with Check Point.
What other advice do I have?
I would rate it a ten out of ten. It is the best on the market right now. It is not perfect by any means, and it has its challenges, but every product does.
I would advise someone considering this solution to stop wasting your time and get it deployed.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
Managing Partner with 51-200 employees
Sharing of documentation is easier now. However, there is too much functionality, which makes it difficult to use.
Pros and Cons
- "It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document."
- "There is too much functionality, which makes it difficult to use. More guidance for users would be helpful."
What is our primary use case?
We used it to replace the old Lotus Notes application with a full deployment of the Check Point Suite. So, it is more of an Office 365 and Check Point combined deployment, so we had a full ecosystem around Office 365 with Check Point, Outlook and all the different applications available. The idea was to replace old applications based on Notes as a base.
How has it helped my organization?
It is a little bit new, but the sharing of documentation is clearly easier now. It is easier to work within your teams using the Check Point solution so you can easily share a file without sending it by mail. This is an advantage, being able to work on the same document in a work group.
What is most valuable?
It is the collaboration between users inside the company. It is a big advantage with Check Point to be able to work together on the same document.
What needs improvement?
I would like some features that manage projects in more flexible ways, like smart chips. It would be very interesting to share tasks in a very flexible way inside a team or to reorganize planning for a certain project in a very collaborative way. Either integrating or developing something in Check Point to enable flexible project management with smart chips would be easy to use and quite powerful.
There is too much functionality, which makes it difficult to use. More guidance for users would be helpful.
For how long have I used the solution?
One to three years.
Which solution did I use previously and why did I switch?
We were using Notes before, but it was quite obsolete. The idea was to replace it with something new, in the cloud, so this was our main objective around the Check Point and Office 365 deployment.
What other advice do I have?
It is a major concern for us is to give people enough knowledge to use the product in the proper way. Now it is more about training and management as we have to organize to make sure that everybody is onboard and using the tool in the correct way.
It is always good to compare with different solutions available on the market. This is a Microsoft solution so you are linked with a lot of tools for the integrations, and your integrations with your current landscape are key. An assessment on the different competitors in the market is very relevant for this type of choice.
Most important criteria when selecting a vendor:
- Quality of applications
- Ecosystem
- Price.
The ecosystem of partner is very important. The position in the market, in terms of quality of the application, is key. The cost and price around it are important too.
Often. we need to have a local partner available to make sure that we are not obliged to develop by ourselves a solution. It is key to have people able to help us to deploy something.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Engineer at Secure Soft Corporation
The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team
Pros and Cons
- "The solution helps to block spam emails."
- "The left-hand feature can be made more granular for the implementation of the policy."
What is our primary use case?
The solution helps to block spam emails. With this solution, the users mostly see what the solution posts on its dashboard. This helps users analyze the spam and data.
What is most valuable?
The solution can be easily integrated and takes a short time to be implemented. In addition, it provides a feature that prevents information from leaking from the company and blocks potential threats.
What needs improvement?
The left-hand feature can be made more granular for the implementation of the policy. Our clients want two solutions integrated into one, so this feature would help.
For how long have I used the solution?
I have been using Check Point Harmony for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
The technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. The deployment requires two people and can be done in less than a week. I would rate the initial setup a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is competitive.
What other advice do I have?
The solution is very intuitive, the deployment time is short, it has detailed documentation, and has a good support team. I rate the overall solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros
sharing their opinions.
Updated: July 2026
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Buyer's Guide
Download our free Check Point Email Security (formerly Harmony Email & Collaboration) Report and get advice and tips from experienced pros
sharing their opinions.
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