Check Point Email Security (formerly Harmony Email & Collaboration) Reviews

My main use case for Check Point Harmony Email & Collaboration is because I use Microsoft 365 and need to integrate with a great tool for security in order to protect email and other collaboration tools, such as Teams, SharePoint, and OneDrive, from phishing, malware, and other account takeover attacks.

In the past, when a user copied a file into SharePoint that had malware and shared this file with other users, Check Point Harmony Email & Collaboration protects against this problem.

In our organization, we rely heavily on Microsoft Teams and SharePoint for cross-department projects, and Check Point Harmony Email & Collaboration protects internal file sharing and collaboration across multiple departments by automatically scanning shared files and links before they are accessed by colleagues, preventing malware from spreading internally if someone unknowingly uploads a compromised document.

The best feature that Check Point Harmony Email & Collaboration offers for me is the zero-day threat prevention because it uses sandboxing, and I am driving analysis to catch unknown threats that traditional email and email security means miss.

Check Point Harmony Email & Collaboration has been a game changer for our team because sandboxing and zero-day prevention have helped us, and one specific example is a targeted phishing campaign where attackers tried to deliver malicious Excel files with embedded macros; traditionally, those types of files might slip past basic email filters, but Check Point Harmony Email & Collaboration sandboxing detonated the file in a virtual environment, detected the malicious behavior, and blocked it before it reached the user's inbox.

Check Point Harmony Email & Collaboration has had a very positive impact on our organization across security, workflows, and user experience, for example, workflow improvements, as employees spend less time second-guessing suspicious emails because Check Point Harmony Email & Collaboration automatically blocks phishing attempts and malicious attachments.

I notice time saved because the technical support team has more time for other activities in the organization with Check Point Harmony Email & Collaboration active.

The documentation is a little unintuitive, and I make an additional effort for the first deployment.

I have been using Check Point Harmony Email & Collaboration for around four or five years.

Check Point Harmony Email & Collaboration is very stable.

Check Point Harmony Email & Collaboration is very scalable, especially when I use different tools in the Infinity Portal.

I find customer support for Check Point Harmony Email & Collaboration to be very great.

I would rate customer support for Check Point Harmony Email & Collaboration as a nine.

Integrating Check Point Harmony Email & Collaboration with our existing systems and tools is easy because of native cloud integration; for example, Check Point Harmony Email & Collaboration connects directly with Microsoft 365, so we didn't need to install additional gateways or agents, which made the initial deployment much easier.

I have seen a return on investment in the support department, particularly regarding the time saved.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration is great because the pricing is normal compared with other tools in the market.

Check Point Harmony Email & Collaboration is a great opportunity for saving your emails and your collaboration tools with the best tool for security. I rate this solution a nine.

The main use case for Check Point Harmony Email & Collaboration is addressing numerous issues my customer faced with phishing emails and malware that was pushed into their system. They were using Microsoft Defender as a standard security for their email services, so they wanted to implement a more focused solution for Email Security.

When Check Point Harmony Email & Collaboration was chosen, the specific features that stood out to my customer were the integration of solutions with Office 365 as email service wherein Check Point excelled. They have a very tight integration with Microsoft Office 365.

The customer ended up purchasing just the email component initially. The comprehensive and unified protection across users, devices and applications under various parameters is entirely a USP for Check Point Solution. Apart from the standard security such as email security, endpoint security, browser security, mobility security and the enhanced visibility of the solution in a single pane of glass through a unified portal, these are the basic features. What stood out was where the solution excels in providing customer reports of users sending mails to non-domain email addresses, which was showcased during POC.

Reporting on users sending emails to non-domain email addresses helped the customer because they were unable to stop emails going to non-domain due to their business requirements. They had many vendors using non-domain specific Email IDs such as gmail.com or hotmail.com, which they couldn't block. Instead of blocking, they wanted to monitor people sending emails to non-domain email aliases. There had been cases of data breaches where customer users were sending IP data to users outside the organization. The customer wanted intervention, and if they couldn't block this practice, they wanted something that could be monitored by the IT team.

They formed a group of three people wherein all emails sent to non-domain specific email addresses were reported weekly, later changing to daily reports. This allowed them to clearly pinpoint how many users were sending out emails and identify clear offenders of sending print emails, even after being advised not to.

The measurable reduction in risky email behavior improved once users realized there was a system in place. During POC, they discovered some malware that was pushed to their system to check the solution's efficacy. These files passed through Defender but were caught by Check Point Solution, demonstrating the efficiency of Check Point Harmony Email Security.

Check Point Harmony Email & Collaboration has positively impacted my customer's organization overall because once the system was implemented, there was a proper reduction in the number of data breaches and phishing emails.

I don't see any incoming pain points regarding Check Point Harmony Email & Collaboration. It has been a leader in Magic Quadrant already for 24 and comes from Check Point, a well-known vendor loved among tech people. For tech people who want to dive deep into self-servicing capabilities, Check Point could improve in this area. In terms of user experience, it has limited self-servicing capabilities for end users. A bit more customization would be great as.

My customer has been using Check Point Harmony Email & Collaboration for one year now.

Check Point Harmony Email & Collaboration is stable in my customer's environment with no downtime or reliability issues. When the demo POC was set up, most of the solution took place. Once the order was approved and the licenses were delivered, we only needed to upload those licenses into the customer's admin account, as all the policies and other configurations were already in the system.

Check Point Harmony Email & Collaboration is fully scalable. This is the first year, so there haven't been many additional users. We are looking forward to the next year when the renewal comes up. The product grows with the company and the organization structure.

Customer support for Check Point Harmony Email & Collaboration has been excellent. We were able to fine-tune most of the queries the customer had without requiring Check Point vendor support. There have been no bugs or formal issues needing vendor support. Check Point has everything in place according to standard policy, including email, phone support, text support, and community support from fellow users. The product has been running smoothly and reliably, so the customer hasn't required any support.

Positive

Before Check Point Harmony Email & Collaboration, my customer was only using Microsoft Defender.

The initial setup with Check Point Harmony Email & Collaboration was straightforward since the customer was well aware of the use cases. We simply needed to fulfill those use cases, which was done easily with documents available in communities and community pages, along with clearly defined documentation on how to address common problems in the system.

There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.

The pricing, setup costs, and licensing were competitive and clear for my customer. Everything was well defined with proper SKUs, starting with all the modules they were looking for, including Check Point Email and a web solution.

My customer evaluated Barracuda and Cisco IronPort before choosing Check Point Harmony Email & Collaboration.

Check Point Harmony Email & Collaboration integrates seamlessly with other cloud services my customer uses, especially with Microsoft O365.

The metering and billing experience was transparent and easy to manage with an annual contract structure.

The procurement process was straightforward. After the joint meeting with IT and procurement teams, a consensus was reached among the Check Point call manager, myself, and the customer stakeholder. Price negotiation was completed in a single day, and the PO was released within a week.

My advice to others considering Check Point Harmony Email & Collaboration is to have a clear understanding of their requirements. The solution offers numerous services, so potential users should have their use cases prepared. They should conduct a pilot project, demo, or POC aligned with those use cases to determine which services they require. While the tools are managed through a single console, they are priced separately, and advanced features could be costly.

I rate Check Point Harmony Email & Collaboration 10 out of 10 due to its ease of installation, solution capabilities, integration with other solutions, and Check Point's leading support in Cyber Security. The tool provides an extra layer of security to endpoints and offers proactive protection from cyber threats.

I deal with firewalls, firewall switches, and FortiCloud. Regarding the web application firewall, FortiAppSec Cloud, I have worked on some projects for customers who have switches and firewalls and want to obtain the solution for the management console in the cloud.

I work with Check Point Harmony Email & Collaboration, Harmony Endpoint, and other products from Check Point and firewalls. I have been working with Check Point Harmony Email & Collaboration for about five years.

I find the certification for Check Point products most valuable,. Some engineers on my team have obtained Certified Security Administrator (CCSA) and  certification.

The automated incident response feature by Check Point CloudGuard is a good product. I assess the effectiveness of AI-powered threat intelligence in blocking email threats as a really good addition for new product services because AI is something that most companies and technologies are now working with.

The way robust inspection technologies have helped safeguard shared files in my collaborative environment depends on the opportunity that the company has with the customer.

I have noticed a significant impact on phishing attack mitigation with Check Point CloudGuard. For us, I prefer Check Point before Palo Alto and before other brands because Check Point is most effective in attack mitigation and attack detection.

Check Point Harmony Email & Collaboration is currently working well, as it is able to detect risks before they occur, unlike Microsoft. We have been able to demonstrate to customers that Check Point can detect a risk that Microsoft overlooked.

I do not know what additional features I would like to see in the future to make the product even better because this is a good product.

I have been working with Check Point Harmony Email & Collaboration for about five years.

I agree with the way that Check Point is working. I do not have ideas on how to improve it because this is the tool that makes the work and the job correctly.

Deployment is easy for the product.

I rate the technical support by Check Point as one out of ten because I did not use Check Point support as we had no problems when we deployed the solution. Once the solution was already in production, it worked properly and never failed. To be honest, I have never worked with Check Point support.

We have worked with other brands such as Fortinet, Cisco, and Palo Alto Networks, as we are a partner company for several brands and specialize in networking and cybersecurity solutions. More than just selling products, we are consultants, so we recommend the brand that best suits our clients' needs. It's possible that someone visited our website looking for information about a specific product.

The integration with third-party solutions is straightforward. It is a product that can integrate with another product as well.

No, we haven't used other resellers or integrators, because we are a Checkpoint partner and integrator.

In our region here in Peru, Check Point Harmony Email & Collaboration is not as popular as there are some alternatives which are better known.

I am not the person to say what cost Check Point has for their products. However, for partners like us, if we could get some discount or protect our project in front of another competition, that would be great.

I represent other brands including Check Point and Palo Alto. Several brands are represented by our company because we are more than just the sales boxes of products—we are a consulting company as well. Depending on the customer necessity, we can find a solution for that customer based on what they want, what they need, and the cost that they are able to spend.

For a small company, I do not think Check Point Harmony Email & Collaboration is the best fit because small companies are always looking for a cheaper product. However, for medium and larger companies, it is better.

The main use case for Check Point Harmony Email & Collaboration is protecting cloud-based communication platforms, such as Microsoft 365, because the company uses these technologies to defend against phishing, malware, and other takeover attacks.

The best feature of Check Point Harmony Email & Collaboration is the zero-day threat prevention. Zero-day threat prevention made a significant impact on my organization. A few months ago, our employees received an email, and threat prevention detected it immediately. Check Point Harmony Email & Collaboration has positively impacted our organization in terms of security posture and user experience. With Check Point Harmony Email & Collaboration technology, I feel safer, and incidents have decreased significantly.

The interface of Check Point Harmony Email & Collaboration could be made easier to use.

I have been using Check Point Harmony Email & Collaboration for six months.

Check Point Harmony Email & Collaboration is very stable. The integration with other clouds is excellent.

Check Point Harmony Email & Collaboration is scalable.

Check Point Harmony Email & Collaboration customer support is excellent.

Positive

I have seen a return on investment with fewer incidents.

The pricing for Check Point Harmony Email & Collaboration is standard for this type of app security or security application.

In the past, one employee received an email that looked like a legitimate Microsoft Teams notification, prompting them to click a URL to join a meeting, and Check Point Harmony Email & Collaboration flagged the message as a phishing attempt based on behavioral analysis and threat intelligence. The URL was pointing to a spoofed login page designed to steal credentials. The reporting is excellent, and the integration of Check Point Harmony Email & Collaboration is excellent because my company uses Microsoft 365. I would rate this product 9 out of 10.

My main use case for Check Point Harmony Email & Collaboration is to protect email against all zero-day threats, compromised QR codes, other malicious account attachments, and more.

I do not have anything else to add about how I use it at present.

The best features Check Point Harmony Email & Collaboration offers in my experience are unified quarantine, account takeover protection, and de-fishing.

Unified quarantine and de-fishing have made managing threats easier and saved our time also.

Check Point Harmony Email & Collaboration has positively impacted my organization, as I have noticed fewer security issues now, and that makes productivity increase also.

The productivity boost has shown itself in my day-to-day work as around a 20% boost in productivity.

Check Point Harmony Email & Collaboration could be improved with better integration with third-party solutions.

I do not wish for it to work better with a specific third-party tool or platform, and I do not want to add more about the needed improvements.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

The scalability of Check Point Harmony Email & Collaboration is good.

The customer support for Check Point Harmony Email & Collaboration is good.

I would rate the customer support an eight on a scale of one to ten.

Positive

I previously used a different solution, which was Cisco, and I chose Check Point for better security.

The initial setup with Check Point Harmony Email & Collaboration was a little complex.

I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.

My experience with pricing, setup cost, and licensing for Check Point Harmony Email & Collaboration has been all good.

I did not evaluate other options besides Cisco before choosing Check Point Harmony Email & Collaboration.

My advice to others looking into using Check Point Harmony Email & Collaboration is to go for it. It's a good solution.

I would rate Check Point Harmony Email & Collaboration an eight out of ten overall because if it was a little less complex, it would make it a ten for me.

My company does not have a business relationship with this vendor other than being a customer.

I was not offered a gift card or incentive for this review.

I do not have any additional thoughts about Check Point Harmony Email & Collaboration as of now.

We use lots of other tech products such as Cisco, Fortinet, and all.

The use cases include anti-spam and anti-phishing. We have Email Collaboration for the anti-spam solution and anti-phishing solution. It’s a very good platform because every day, we block about 1,000 to 5,000 batch emails with malware, spam, etc. So for our business, it’s very important to have this platform, this solution, because it helps us very well with all email.

I have only a few features, anti-spam, anti-phishing, and DLP for a use case. It’s a very good platform. I tried all the models, all the features in this platform, and it works very well.

The  pricing could be improved, because when I first bought it, it was cheaper than it is now. And the first time, I had more features than the trial license. It’s more costly now, but I have fewer features.

I have been using it for about four years. 

For the years we’ve worked with the product, we haven’t had downtime.

I would rate the stability a ten out of ten.

Our company has around 2,000 users. It is in the retail industry. 

I would rate the scalability a ten out of ten. 

We can make a ticket directly to the Check Point pack. It’s a great function. We don’t wait for customer support because customer requires collaboration, and it’s truly the case. 

If the customer doesn’t have a fixed mistake in the platform, they need to escalate to Check Point. But I can escalate directly to Check Point for any support or consultation. So it’s very good.

Positive

I tried Cisco.  I tried with Office 365. Check Point Harmony Email & Collaboration is a great solution compared to these other companies because it’s more intuitive. I can see attacks in real-time. 

The solution blocks all the malware and phishing emails. The percent of failures is maybe 1%. So 99% of phishing, spam, or malware is blocked with the Harmony solution.

The initial setup is easy. It  is because it’s in the cloud. So we need to integrate Harmony with Microsoft Office 365, and it works. Maybe in three minutes to one hour, it works very well. We needed to make policies and collaborate with users, but it was very easy.

The implementation and the resolution took one test.

We had two people, the customer and me, and maybe another person, but three people maximum is enough for the deployment process. 

Maintenance  is from Check Point. So we don’t need to do anything. It’s a great platform for maintenance. Check Point notifies us, so we need to do maintenance on the platform, and we’re okay with that. We’re good. We don’t need to do anything on the platform.

We don’t need to do anything on the platform.

The cost is a little bit expensive.

I recommend using this platform because it makes policies and email integrations with Office 365 very easy. You can integrate Microsoft Teams with Sharepoint and OneDrive, and you can protect these clouds.

Overall, I would rate it a ten out of ten.

We mainly use this product for Email security, and it has an extremely simple setup. We have it installed at one of our client's locations to detect and respond appropriately to common threats such as phishing, scams, and data leakage. This comprehensive coverage allows us to protect the services running within the organization. 

Check Point Harmony Email Collaboration enables us to efficiently and confidently implement necessary solutions for our various email configurations. The support services available are outstanding. When we sought a product demo for Harmony Email and Collaboration, it was very thorough.

The product is incredibly easy to set up and deploy, even across multiple tenants. Once we completed the connection process, we selected our policies and configured them to notify users about spam/phishing emails. 

It provides recommendations but also allows for customization to suit our needs. After the initial setup, we rarely need to make adjustments. 

We've contacted support a few times, and their responses have been quick and helpful. The user interface is very intuitive, and our technicians didn't need formal training because of how well it's laid out. We've implemented this across multiple tenants and have more than 1,000 users, with fewer than 10 tickets about potential false positives/negatives. This has significantly reduced the number of "Is this Spam" tickets from our customers.

The email security solution boasts an exceptional success rate in filtering out junk, spam, and phishing emails while ensuring that legitimate emails reach their intended recipients. The setup process is straightforward and user-friendly. The vendor is highly engaged with monthly meetings to introduce new features, and the account manager is notably responsive. In addition, the pricing offered is remarkably competitive compared to other options available in the email security market.

The ability to customize based on existing organizational goals, milestones, and current or future state designs is important. Customizable policies regarding how to handle specific email files, their contents, and appropriate remediation steps are critical in product selection. In larger organizations, the sheer volume of emails can be daunting when evaluating solutions. Ensuring the integrity of communications and proper collaboration is crucial to establishing the CIA triad. This solution has reduced insecurities and made scaling this product rather seamless.

Initial Learning Mode takes a while. I would like to have protection go live immediately and then have learning mode kick in after the initial scan Email Search can be clunky at times. It would be nice if there was a way to auto-fill recipients or sender fields with known users' payment options.

We have several clients, and one of them uses the Harmony Email gateway. We also plan to use this product because many of our clients are experiencing issues with their mail gateways and are considering using this product for using it against a variety of Cyber threats including malware and ransomware.

Scalability is 10/10 as with a larger organization, the sheer volume of emails can be quite intimidating when evaluating the scale of solutions. Ensuring the integrity of communications and proper collaboration is critical to establishing the CIA triad. This solution has reduced those insecurities and made scaling this product solution rather seamless.

My impression of the stability is 10/10 for this solution.

So far, we have received very good support for our issues, and the TAC for this product is really good. They provide a solution quickly.

Positive

Yes, we have used different products but have switched to this for below features and services.

• Cost management
• Enhance decision making
• Improve supplier or partner relationships
• Improve business process outcomes
• Drive revenue growth
• Improve compliance & risk management

The solution has an intuitive user interface which makes it easy for users to navigate around. it can streamline our work to become a more efficient organization.

We have an in-house professional services team who do the implementation part for us.

It's worth investing in this solution. We have a client who has recently acquired this solution and they are really happy with this product.

• Overall cost is really good as per their services and features.
• Product functionality and performance
• Accuracy of protection. 
• Ease of setup and ease of use. No complex policy-building
• Inline protection 
• Overall reduction in both spam and malware attacks.

We have multiple clients so do have other vendors as well like Proofpoint and Mimecast.

Overall, we are impressed with how this product allows us to be efficient, confident and successfully implement necessary solutions to our diverse range of email configurations

Our primary use case for Check Point Harmony Email & Collaboration is email malware protection.

HEC has improved efficiency many times as its integration with M365 now puts all of these emails in one spot instead of having to create rules twice.

The user interface of Check Point Harmony Email & Collaboration is very intuitive and straightforward. The search functionality is very simple, and pretty much anyone can use it. The quarantine and release functionality for malware and junk mail is much more simplified than with previous products. It has reduced effort in tickets and manpower not needing to do this for people who would have to normally put in a ticket.

The portal site is a bit slow at times.  Plus, all new functions seem to be 'add-ons' instead of just being part of the platform.  This is not how I view a subscription.

I have been using Check Point Harmony Email & Collaboration for two years.

Check Point Harmony Email & Collaboration is stable.

Check Point Harmony Email & Collaboration is very scalable as it integrates with O365 cloud.

Customer service is very good.

Positive

We previously used Proofpoint. We switched because Proofpoint was not catching nearly as many items, and it was very burdensome to administer.

The initial setup was straightforward.

My experience with pricing, setup cost, and licensing has been positive. The product is just as expensive as the previous product, but it saves time and effort all around.

Before choosing Check Point Harmony Email & Collaboration, we evaluated Microsoft Defender.

It is a good product, very worth the money. On a scale of one to ten, I would rate Check Point Harmony Email & Collaboration an eight because of all the previous comments I made.