Blue Prism Reviews

Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.

Blue Prism could improve by having better integration with Computer Vision.

I have used Blue Prism within the past 12 months.

The stability could improve.

I have found that the scalability could improve.

I rate the technical support an eight out of ten.

The support is good.

The setup of Blue Prism is complex.

The solution is expensive.

My advice to others that want to use this solution is to develop and invest in their R&D team.

I rate Blue Prism a seven out of ten.

We are using this solution for invoicing and some other allocations in our organization.

The flexibility is not that great, but it's a stable product.

The integration has improved a lot in terms of SAP, and other screens.

The recording of the transaction is missing in this solution.

The pricing could always be better.

We cannot record inactivity, we need an actual program or we need to design it. 

In the next release, I would like it to be able to record the transaction instead of designing it. It would be very helpful and easier to roll-out the product.

The interface is okay as long as we can design it. The studio is fine.

I have been using Blue Prism for two years.

We have the license for the latest version.

It's a stable product. We have a very small team of three users who are support administrators.

We have three users in our organization who are using this solution.

We have a team of three people.

We have not contacted technical support. We haven't had the need to.

Previously, we did not use another solution.

The initial setup was straightforward. We didn't have any issues.

We were able to complete the deployment in one day.

The implementation was done through consultants.

The price is on par with other products in the market.

Pricing could be better but everyone is charging based on the number of users.

I would recommend this solution to others who are interested in using it.

I would rate this solution a seven out of ten.

It is a very stable tool that allows very complex automations.

It lacks integration with proper AI, and it is a very complex tool to use in general.

It was quite good.

I also work with UiPath, Automation Anywhere, and Power Automate. Functionality-wise, Blue Prism and Power Automate are two completely different tools, but they share the common RPA target. Blue Prism can work in the same area as Power Automate, and it can automate things in all of the areas that are available within an office environment. They can be used interchangeably, but at the same time, Blue Prism allows for more complex automations to be performed.

Its pricing is okay. Its price is pretty similar to the price of other tools.

I would rate it a seven out of ten.

Our primary use for this solution is in the financial department.

It offers assessments by way of a robotics or automation readiness assessment tool, which was quite helpful. Otherwise, it is much like other automation tools.  

This solution is lacking attended automation, which is the worst thing about this solution.

We did not push the boundaries of our implementation beyond what you would normally expect for this type of solution.

We have not dealt with technical support for this solution.

Specifically for Robotic Process Automation, we did not use a solution prior to this one. We have used Test Automation tools from Mercury Interactive, which seems to be where RPA started.

The initial setup for this solution was complex because our client did not refine the processes. There was no time taken to make simple, reliable, and high-volume processes.

My advice for anybody implementing this solution, or any other RPA project, is to start with the right processes. They should be simple, and suitable for high volume or repetition. Do not make the processes too complex.

I would rate this solution a seven out of ten.

I use the tool for automation in various sectors like banking, telecommunication, and trading. 

We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation. 

I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet.

I have been using the product for the past six years. 

Earlier versions of Blue Prism, like version six, used to have a lot of issues with browser automation. Now, it has been fixed in version seven and onwards. Now, it looks good. 

Regarding scalability, we design processes very modularly with separate object and process layers for each application. This modular approach makes it highly scalable. 

The tool's installation is easier than that of other RPA tools. When deploying a process to production, we ensure that we work in a separate, unmonitored environment with restricted access. We install a centralized application server on a separate machine to avoid database load issues. Additionally, access restrictions are enforced so that only authorized personnel with restricted access can deploy packages in the production environment.

The deployment time for one process varies depending on its complexity. Complex processes could take one to two months or even longer. Testing and deployment typically take about two to three weeks for a single person working on a process from design to development.

A dedicated support team facilitates maintenance, especially when best practices are followed and a robust solution design is in place. However, the ease of maintenance also depends on the applications involved in the process.

The tool offers the best security compared to other automation tools. However, the lack of a cloud version can lead to higher maintenance costs when using Blue Prism.

Given the current market situation, I would recommend Blue Prism to other users, especially if a cloud version becomes available. Everyone has been running back behind the Gen AI and AI center. integrating it would be good. 

I rate the overall product an eight out of ten.