Blue Prism Reviews

One key feature is the workflow design is able to be customized according to the way that you want the automation to work.

I have found that community support is lacking for this solution compared to competitors.

I have been using this solution for approximately one year.

The initial setup is not easy and it is more difficult than other solutions.

There is a one-time purchase fee for this solution. Other competitors have more additional fees and we have found this solution to be the best cost-saving in the long run.

It would be a benefit if this solution had a trial version because currently, you have to pay in full to try it.

We are currently comparing this solution with UiPath.

I rate Blue Prism a seven out of ten.

I run a company that is a Blue Prism partner. We have ten Blue Prism developers. We use it for invoice automation, order processing automation, and internal back office and front office automation. That is a good collection of things that we do. It can be deployed on-premises as well as on the cloud.

I like the cloud features such as IADA and Decipher.

The upgrades could be managed better. I would also like to see more true AI development and machine learning.

I have been using this solution for two years.

Their technical support is quite good.

It is pretty straightforward. It normally takes a couple of hours. 

We're a consultancy, and we've got about 12 clients who use this solution. There are a few thousand users across those. For its deployment, you need managers, admins, and engineers for about three or four days each.

Licensing is on a yearly basis.

I would rate Blue Prism a nine out of ten. We quite like this product.

I have used this solution to automate the business processes in the life insurance space which includes the policy admin processes like underwriting processing, claims processing and commission processing.

Automating these processes enhances the accuracy of processing the traditional process without any manual interventions. These processes can be reused which proved to be cost-effective and time to market also reduced.

• It is easy to automate complex business processes and can be highly robust. 
• It can be easily integrated with new technologies. 
• Since the processes can be reused, the time to market is less, and the possibility of human error is reduced drastically.

With Blue Prism user cannot automate processes on virtual machines or citrix, for that, user need to use surface automation. If this issue could be overcome, then it would be a super product for automating traditional business processes.

This is a highly scalable tool and can be used to automate various traditional business processes from various industries, be it IT, financial, manufacturing, etc.

No, I have not used a different solution.

No.

No.

This is a highly scalable tool and can be used to automate various traditional business processes from various industries, be it IT, financial, manufacturing, etc.

Our clients are typically medium-sized enterprise companies. 

I think Blue Prism is a wonderful product. It compliments each client as to what best suits them — budget and implementation-wise. Last year was not exactly a great year for many of these things. 

I have been using Blue Prism for roughly two and a half years. 

Stability-wise, I haven't heard any complaints from our clients. 

Our clients seem to be happy with the technical support. I haven't heard any complaints. 

My clients report that there is a little bit of a challenge regarding the cost-benefit ratio. My clients tend to feel that the overall implementation cost is a little high.

With Blue Prism, there are lots of possibilities. For this reason, one needs to really understand it from a process perspective. Map it with what is most pressing and then figure out a process, because most automation companies, including Automation Anywhere, Blue Prism, and UiPath come with a huge set of tools for automating processes. It's very important that companies also have a clear understanding of which areas are priority one, priority two, etc. 

Overall, on a scale from one to ten, I would give Blue Prism a rating of eight. 

We use Blue Prism for different industries such as insurance, banks and financial corporations. We help to automate different kinds of processes, such as data validation when it comes to insurance. The solution compares data between documents and the portal. We are partners with Blue Prism and also resellers. I'm a solutions architect. 

It's beneficial that the solution is object oriented so you can create objects. In larger projects, where multiple developers are involved, it's hard to develop tasks and RPA platforms. With Blue Prism you can create a process. For example, automating data validation, which would be a framework where you can assign an object developer so they can work in parallel, enabling project completion in a shorter space of time.

Unfortunately, developing with Blue Prism takes more time than developing with UiPath or other platforms, because each action requires multiple actions. If you need to open an Excel file and collect the data from it, UiPath can do it with two or three clicks, like drag and drop the Excel application scope. With Blue Prism, you need to open the workbook, then open an instance, then get the sheet and then close that instance. It takes more time to develop things in Blue Prism. The dashboards are not excellent, they could be improved enabling more information.

I've been using this solution for four years.

It's a stable and reliable solution, we haven't had any issues with instability. 

Blue Prism is designed to be scalable. You need to properly design the automation so that if you want to expand it and use multiple robots, it will work without issues. 

Technical support is very good. They respond quickly.

The initial setup is straightforward. 

Licensing is on an annual basis. The pricing is better than other platforms. 

I would recommend UiPath because it is easier to use and faster to implement. But if a company has budget limitations and because UiPath has more licenses, if you want to acquire Orchestrator, for example, it requires another license. Blue Prism gives you a license for a robot, then a license for everything else. If there are no strict limitations on budget, I would recommend UiPath. 

Our primary uses for Blue Prism are Solution Design, SDD, PDD, and Coding.

It has improved our organization in that we have been able to reduce manpower a lot, as lots of manual tasks have now been automated. It has really been helpful in the field of insurance.

Blue Prism MAPIEx and the Java Bridge are really great features provided for automating Java-based applications and for allowing mail to send and receive smoothly.

It can be improved more in the field of Medicine.

Lotus Notes automation should be easier to understand.

Improvement is required with the DLLs for MAPIEx.

We have been using Blue Prism for five years.

The primary use case is having bots manage, schedule, and build other bots seamlessly within a bespoke dashboard. There is no need for a first line team monitoring the system as it reports and assigns tickets.

ROI and efficiency savings. 

1 FTE can manage hundreds of bots via my GP RPA design and build methodology. Master processes can easily control subprocesses, such as load, work, and report.

Access to the SQL database allows for extra capabilities.

I would like to see bespoke dashboards allow the front-end to display what is required.   .

We are using Blue Prism to automate any of your manual tasks, that are related to desktop, or web-based, email, and Excel. Any kind of automation for that matter.

Also, for any two handled records that have been created with many items and have been automated, we would use Blue Prism to manage them.

The initial setup and deployment could be simplified.

The stability could be improved.

They could add more AI-related technology. 

With their free version, they should provide some sort of community link where you can learn for free. It would be better. 

I have been using Blue Prism for approximately one year.

We are not using the latest version, when we used it last, it was version 5.

It is stable, but we faced some issues while we were automating web applications.

This is a scalable product. We were a team of 10 or 11 who were using this solution.

We did require support, but we got it from the website.

If you compare it with UiPath and you require support, there is a lot of help available from the forum, but while I was using it, Blue Prism didn't have an updated forum.

I did receive a few answers but the forum needs to be updated.

I was not a part of the initial setup up, but I believe that the initial setup may be moderate, it's not that easy. It requires some SQL connection.

It only requires one team member to maintain this solution.

Blue Prism is quite costly.

The free version provides you with a free forum for a month, where UiPath provides you with a community edition with their free version.

I would recommend this solution to others.

I would rate this solution a seven out of ten.