Blue Prism Reviews

I use the tool for automation in various sectors like banking, telecommunication, and trading. 

We've automated web applications in the banking domain using Blue Prism. This involved automating long and complex banking processes. Every action we automate with the tool generates an audit log, which is safe within the LogRhythm environment. I do find the Decipher feature very useful when it comes to document automation. 

I would like to see a cloud version of Blue Prism available. Both cloud and on-premise options would be beneficial, as they would reduce maintenance costs. I'm using the Blue Prism desktop, which is still in the initial stages. I want enhancements in the Object Explorer and Application Model features to ensure stability in upcoming versions. I have suggested a few ideas, such as incorporating triggering mechanisms, but I haven't seen them implemented yet.

I have been using the product for the past six years. 

Earlier versions of Blue Prism, like version six, used to have a lot of issues with browser automation. Now, it has been fixed in version seven and onwards. Now, it looks good. 

Regarding scalability, we design processes very modularly with separate object and process layers for each application. This modular approach makes it highly scalable. 

The tool's installation is easier than that of other RPA tools. When deploying a process to production, we ensure that we work in a separate, unmonitored environment with restricted access. We install a centralized application server on a separate machine to avoid database load issues. Additionally, access restrictions are enforced so that only authorized personnel with restricted access can deploy packages in the production environment.

The deployment time for one process varies depending on its complexity. Complex processes could take one to two months or even longer. Testing and deployment typically take about two to three weeks for a single person working on a process from design to development.

A dedicated support team facilitates maintenance, especially when best practices are followed and a robust solution design is in place. However, the ease of maintenance also depends on the applications involved in the process.

The tool offers the best security compared to other automation tools. However, the lack of a cloud version can lead to higher maintenance costs when using Blue Prism.

Given the current market situation, I would recommend Blue Prism to other users, especially if a cloud version becomes available. Everyone has been running back behind the Gen AI and AI center. integrating it would be good. 

I rate the overall product an eight out of ten. 

We use the solution as an RPA tool to automate business processes.

The solution's most valuable feature is optical character recognition.

The solution's UI, control panel, and technical support could improve. Also, they should add more OCR engines to it.

I have been using the solution for one and a half years.

I rate the solution's stability as an eight.

I rate the solution's scalability as an eight.

The solution's initial setup was straightforward. Although, the control panel installation requires some time as we need to connect it to SQL servers.

The solution generates a high return on investment.

I rate the solution as an eight.

The tool's user interface is very intuitive. 

The solution is pretty high priced. The tool's support also needs to be better. 

I would rate the tool's stability a nine out of ten. 

I would rate the product's scalability a nine out of ten. 

I would rate the product's setup an eight out of ten. 

I would rate the product's ROI an eight out of ten. 

I would rate the solution's pricing a seven out of ten. 

The end users are happy about the solution.

We are mainly using Blue Prism for finance processes. Then slowly, we move into other processes, such as HR and IT.

The overall package from Blue Prism is valuable. I cannot pinpoint one certain part.

Blue Prism can improve on the ease of use of its graphic user interface(GUI).

In an upcoming release, it is important for Blue Prism to think about the future and not stay in the present. They should spend enough time on innovation.

I have been using Blue Prism for approximately three years.

The stability of Blue Prism is good.

Blue Prism is scalable.

The support that Blue Prism offers is very good.

I rate the support from Blue Prism a four out of five.

The setup of Blue Prism is very easy.

The number of people we needed for the implementation of Blue Prism depends on the size of the project. However, typically within the assignments which we do, which is more at the strategic level when drilling down to the initial part of the start of implementation, we use between five to ten smart technicians and business personnel.

Over a one-year period, customers should receive a return on investment using Blue Prism.

I rate Blue Prism an eight out of ten.

It is a very stable tool that allows very complex automations.

It lacks integration with proper AI, and it is a very complex tool to use in general.

It was quite good.

I also work with UiPath, Automation Anywhere, and Power Automate. Functionality-wise, Blue Prism and Power Automate are two completely different tools, but they share the common RPA target. Blue Prism can work in the same area as Power Automate, and it can automate things in all of the areas that are available within an office environment. They can be used interchangeably, but at the same time, Blue Prism allows for more complex automations to be performed.

Its pricing is okay. Its price is pretty similar to the price of other tools.

I would rate it a seven out of ten.

Blue Prism is used by my clients mostly in the financial sector. We do a lot of bank reconciliations.

The performance is very good and it is a valuable feature.

In Nigeria, I don't know what their marketing is like. However, they're losing market shares to other solutions. Most customers know UiPath more than Blue Prism. 

They have partners in Nigeria, for example, gold platinum partners. They are not doing well in the environment they've gone into and I don't know how Blue Prism evaluates them. Smaller companies do not like Plue Prism.  It's not because of Blue Prism's technology, but they're platinum partners among the four big consulting firms, they have not done a great job.

In a future release, Blue Prism should have an entry-level solution for smaller organizations with low-code capabilities. You need more technical knowledge to use Blue Prism compared to other solutions.

I have been using Blue Prism for approximately three years.

Blue Prism is a stable solution.

I have found Blue Prism is easy to scale.

Blue Prism is not suitable for small companies. They have a solution that covers partners, it's suitable for enterprises.

We have found it difficult to receive support from Blue Prism.

I have used UiPath previously and the licensing is more complex than Blue Prism. 

UiPath has built a solution that can engage across small, medium, and enterprise levels companies. It can operate in not only enterprises. UiPath has a free solution where very small businesses can use it called the community edition. They can use it for a period of time for free and I believe it is for two or three. It encourages people to adopt UiPath.

The initial implementation is straightforward.

The full process does not take more than one day. However, it can depend on the environment. It typically can be done in a couple of hours.

The solution could require a varying level of maintenance depending on the method of deployment.

The license for Blue Prism is very straightforward, we only need one license.

Overall Blue Prism is less expensive than competitors. If you look UiPath, they have different kinds of licenses which you need a combination of them to work for example, at the enterprise level, and it's more expensive. However, if you're only doing entry-level operations it is less expensive.

Blue Prism has a cloud version now and  I would advise others to evaluate what they want to get to achieve first, before starting the RPA journey.

I rate Blue Prism an eight out of ten.

Blue Prism is used for UI information. We use it for automating business tools related to HR and finance. We are submitting human interaction from the computer.

Blue Prism could improve by having better integration with Computer Vision.

I have used Blue Prism within the past 12 months.

The stability could improve.

I have found that the scalability could improve.

I rate the technical support an eight out of ten.

The support is good.

The setup of Blue Prism is complex.

The solution is expensive.

My advice to others that want to use this solution is to develop and invest in their R&D team.

I rate Blue Prism a seven out of ten.

Our clients are typically medium-sized enterprise companies. 

I think Blue Prism is a wonderful product. It compliments each client as to what best suits them — budget and implementation-wise. Last year was not exactly a great year for many of these things. 

I have been using Blue Prism for roughly two and a half years. 

Stability-wise, I haven't heard any complaints from our clients. 

Our clients seem to be happy with the technical support. I haven't heard any complaints. 

My clients report that there is a little bit of a challenge regarding the cost-benefit ratio. My clients tend to feel that the overall implementation cost is a little high.

With Blue Prism, there are lots of possibilities. For this reason, one needs to really understand it from a process perspective. Map it with what is most pressing and then figure out a process, because most automation companies, including Automation Anywhere, Blue Prism, and UiPath come with a huge set of tools for automating processes. It's very important that companies also have a clear understanding of which areas are priority one, priority two, etc. 

Overall, on a scale from one to ten, I would give Blue Prism a rating of eight.