Visio Reviews

I have used Visio Professional to model business process to BPMN 2.0 standard in the Logistic and Insurance Industry. Visio has been an easy-to-use modeling tool for Logistic processes, Complaints processes, Compensation Recoveries processes, Insurance processes, and Finance processes. The modeling of the As-Is process allows process analysis to design an efficient To-be process.

Visio is used to model and communicate the business process. 

As with all process modeling software when used correctly, it has the following benefits:

• Swimlanes enable clear accountability and responsibility.
• The Data Objects are hyperlinked to the Standard Operating Procedures, Letters, and Forms.
• The Data Store is linked to the CRM/ERP system.
• The task types assigned to the task enables the identification of improvement opportunities.

The ability to create BPMN Diagrams with the Visio Professional, the ability to import Rules from the BPMN 2.0 Rule Set, and Check the diagram according to the BPMN 2.0 rules are the most valuable features.

The Align features are easy to use and keep the diagram neat and tidy as you model the business process with the stakeholders in process discovery workshops. You need to be pretty competent to be able to map the process on the spot.

The access to commonly used features with the right click of the mouse and F8 (Align) are the best features.

For older version of Visio Professional, not all BPMN 2.0 Elements are available. 

The Auto-Align has improved significantly from the previous release; however, you may still find the auto align features lacking if your process diagram has a fair degree of complexity. My suggestion is to keep your process model straight forward and use the intermediate Link Event or End Signal Event to break up, simplify or connect the the rest of the process map.

This is a stable solution. When working with a complex process model, ensure that your computer has sufficient RAM to support multiple software and multiple displays (three monitors) running concurrently.

Scalability is not applicable.

I have not required customer service or technical support in using Visio.

Visio is the first software that I used to start modeling business processes.

The initial setup of this solution was straight forward.

This solution was implemented in-house through the IT Support Team.

The ROI for this solution is hard to quantify.

The cost of the software is reasonably priced. 

I did not evaluate other options before choosing this solution.

If you are considering modeling business process to BPMN 2.0 standards, you must purchase the Visio Professional version as the Standard version does not include the BPMN functionality.

I am using Visio for migration and application development. Additionally, we did a Microsoft Azure landing zone for companies to implement CICD pipelines. 

We typically do hybrid deployments because of the data security issues that can arise. However, there is a lot of opportunity coming for native cloud deployments.

The most valuable feature of Visio is the credential management, endpoint manager, and active directory for Microsoft Azure for our hybrid infrastructure. Additionally, there are plenty of features available.

Visio could improve by simplifying the application to allow the business user more understanding. This will allow us to bring the solution deeper into the organization for use. It can be difficult to navigate and some users tend to rely on third-party applications for auditing, compliance, and policy configuration.

I have used Visio for approximately four years.

I rate the stability of Visio an eight out of ten.

We have approximately 10 people using this solution in solution.

I rate the scalability of Visio a nine out of ten.

The support from Microsft has been great. I receive direct calls from support to resolve our issues. They have been responsive and helpful.

I do not have experience with other solutions in the same category.

The initial setup is easy. I have been doing it for many years.

I rate the price of Visio a six out of ten.

My advice is this solution is scalable and easy to deploy. It is an asset for an organization, which is looking for an immediate infrastructure to be built on a project.

I rate Visio a nine out of ten.

My primary use case for Visio is network diagrams to document our local and wide area networks. We also use it from time to time to document business processes and logical systematic processes. 

Visio has helped streamline our documentation.

The most valuable feature of this product is its versatility.

An area for improvement would be the product's footprint - it's a very large install that uses many gigabytes. There are also sometimes bugs when working with documents on a network drive.

I've been using Visio for about twenty years.

Visio is very stable, and very few staff are needed for maintenance.

I don't think scalability is particularly relevant to this product as I use it.

Microsoft's basic support is very difficult to work with. However, we have recently invested in the premier support package, which is a lot more money but is actually very good.

The initial setup was fairly straightforward.

I used an in-house team for implementation.

I would rate this solution as eight out of ten.

We do not use the latest version. 

I am a network engineer and we use the solution for drawing network diagrams. 

I like the solution's ease of use and its the integration with different templates from a variety of manufacturers.

The solution should have better integration capabilities with MacOS and Linux.

We have been using Visio since 2010.

The solution is stable. 

The solution is scalable. 

We have never contacted technical support concerning Microsoft Visio. 

The solution is easy to install. It took, perhaps, 15 minutes. 

One can do installation on his own. 

Just a single manager is responsible for the deployment. 

There is a licensing fee, but it is fairly priced. It is on a monthly basis. 

We did not evaluate other options before going with the solution. 

There are five people, network engineers, who use the solution in my organization. 

I would recommend it to others. 

I rate Visio as a ten out of ten. 

What I like most about the solution is that It's quite easy to use. In our case we do not consider it in this exercise since we wish the components to be logical and not just to have the drawings in one diagram or another.

It is difficult for me to point to which areas of the solution need improvement as most of my people are using it and I have had little hands-on experience with it in the past few years. 

An issue I wish to see addressed is the ability to go beyond just drawings for separate systems to that of having logical architecture described on the price level. Certain disadvantages in the solution make this difficult. 

I would like to see Visio become some kind of enterprise architecture, which it is not. Instead, it serves as a BPM and UML tool at which, so I understand, it is quite good.

The solution addresses a different kind of removal system.

I have personally been using Visio for several years, although not professionally. I use it exclusively in an intuitive fashion and for drawing diagrams. 

The solution is stable. 

Of course the solution is scalable. This depends on how a person designs his infrastructure and if he makes use of his work solutions.

I have not had experience with technical support. 

While I don't recall the exact price I do recall that it was quite high.

My recommendation to others is that the solution should offer different tools. In line with the person's particular requirements he would need to make a choice. The pricing should be lower. What I do like about Visio is that it's quite intuitive in respect of the UI. In this regard it is similar to other Microsoft products. But, sometimes people need just the road to Tango, rendering the use of Visio unnecessary. It depends on the goal of what the person wishes to achieve. 

Taking into account that Visio is good enough and quite easy to use, but carries a higher than desired price, I would rate it as a nine out of ten. 

We use Visio for describing processes, port authorities, requests, exchange of documents, and authorizations. The main use is for business processes and descriptions.

It is easy to use.

The user interface could be simplified and easier to use.

I have been using Visio for a couple of years.

It's a stable solution.

This is an area that we did not explore as it was not necessary for us to scale. It was not a requirement.

We had 10 customers using this solution.

We don't have plans to increase our usage. I am with a different company.

Technical support was fine. I did not have any issues with the technical support.

Before Visio, we used Bizagi.

The initial setup was straightforward. It was easy to install.

We implemented this solution ourselves. We did not use an integrator.

I would recommend this solution to others who are interested in using it.

I would rate Visio an eight out of ten.

I'm a business management consultant.

The product has a good interface and tool configuration which comes with the Microsoft Office package. Another advantage is that you don't need to be an expert to use the tool. It's actually very easy and doesn't require a technical background so you can make any business process in a very easy way. Once you finish the layout business process, it can be sent to a client and visualized in a webpage without the need to download any other application. With other softwares, like ArchiMate, you need to download the application in order to view it. As a consultant when you finish the process, you need to send it in PDF format or something similar and your counterpart can view the file without any further configuration or further downloads.

For professional use layout configuration is sometimes a little difficult to use. I think that the applications could be improved, so that Microsoft Visio is linked in the modeling of applications and algorithms.

I rate this solution a seven out of 10. 

It's been an extremely reliable solution for me for a very long time. It's quite mature.

If you are a knowledgeable individual, the initial setup isn't too difficult.

There are plenty of very good third-party tools.

The stability is fairly good.

The solution can scale to meet the needs of any project.

The issue I have with this solution is the same issue I have with all the products by Microsoft. They depend on many solutions by third parties for too many things, from my point of view. Maybe there should be more basic, fundamental resources incorporated into their products in general - not just this product.

A basic user may have issues trying to install the solution.

There are a lot of patches that sometimes change how one version will interact compared to another.

It would be great if, in the future, we would be able to use numerics and graphics cards. If there already this functionality, they need to make it more publicly known, as I don't see it right now.

I've been working with Microsoft products for 30 years or so. With this product, I've used it from time to time, when I've needed it. I'm not sure the exact amount of time I've spent with it over the years. It's likely much more than ten years.

The solution, for the most part, is very, very stable. There is one problem in that there are so many upgrades and patches and so on that are critical and must be applied that it makes for a few issues in terms of practical use. I was facing such a very specific problem. The project was functional in an older version, yet the same code was not functional in the newer version. Therefore, to troubleshoot, I used both older and newer versions of the software and had to acquire all the patches for both. There is no clear answer as to why the same code behaves differently within these two APIs. That's a problem. However, it's not really a stability issue.

The solution is quite scalable, and great to use for any project of any size or scope.

I only use the solution for my personal use and therefore don't have access to technical support. I can't speak to how helpful they are, or how responsive, as I do not use them. I don't have any practical experience to speak to.

That said, having dealt with Microsoft technical support in the past with other solutions, I can say that, in general, they are very capable and have many experienced people on staff to assist. I've been satisfied with them in the past on other products.

The initial setup is pretty simple and straightforward for those with knowledge or training. Basic users may have problems, however.

For myself, with so many years of experience with many types of Microsoft solutions, I found everything very straightforward.

It's not that the process isn't intuitive, it's just that, if you don't know what to do or look for, it can become a bit confusing. You must study many new terms and methodologies before you can get around to beginning the process as a completely new untrained user. There may be ways to watch videos online to learn a few tricks and to help you visualize the process.

I have many years of experience with Visio and Microsoft, therefore, I can handle the installation process myself.

I primarily use the solution myself for my own projects. I'm a customer and end-users.

In general, I would rate the solution at a six out of ten.

I would recommend this product, however, at the same time, I suggest to everybody to know and practically use several tools, so as to keep up their overall knowledge and skills. For some purposes, it is easier and more reliable to use one tool, and for other purposes, it is more reliable to use another. I do not recommend to anybody globally to work alone with one tool, separately from all the world.