Salesforce Sales Cloud Reviews

Salesforce Sales Cloud is mostly used for partner lead management.

The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened.

The solution could improve the partner management and communities. For the enterprise licenses, we have the help, but it should also be extended with the features to the partner community.

I have been using Salesforce Sales Cloud for approximately two years.

Salesforce Sales Cloud is extremely stable.

The scalability of Salesforce Sales Cloud is good, we have not had any issues.

We have a few thousand users using this solution in my organization.

We have premier support and it is very good. Whenever we hit roadblocks, we do reach out to the support and they're very cooperative.

I would rate the technical support of Salesforce Sales Cloud a four out of five.

We previously had an in-house solution. We switched to Salesforce Sales Cloud because it was a good time in the market to do so and the solution as all the latest changes in the industry which we would receive automatically into our organization.

The complexity of the implementation of Salesforce Sales Cloud depends on the business. If your business process is complex, the implementation will turn out to be complex. Our implementation was a complex one because we have different processes we had to configure, it was time-consuming. It took approximately six to eight months to configure everything. 

We used a partner for the implementation of Salesforce Sales Cloud.

The price of Salesforce Sales Cloud could be reduced. It is expensive.

We pay for a standard license and there are not any additional fees other than the premier support.

I would advise others Salesforce Sales Cloud is a good tool. However, the price is high and other solutions in the market should be looked at because of this.

I rate Salesforce Sales Cloud a nine out of ten.

It is used almost entirely by the organization to connect with clients and patients.

The performance is good. I am satisfied with the performance of this solution.

The most valuable features are performance and integration.

There are always issues that must be addressed. And, in the end, I believe we have the support of these organizations, and we are working toward solutions.

I would like to see licensing fees reduced in the next release.

We are based on Salesforce. I believe they've been using it for a long time before my tenure. We are still using Salesforce Sales Cloud.

We are using the most recent version.

Salesforce Sales Cloud is a stable solution.

Salesforce Sales Cloud's scalability is good.

There are several beta programs that are also run with us and for which we receive support. It is not only because of product upgrades but also because of beta programs.

There were native developments available, but as part of corporate policy, we chose Salesforce.

The initial setup is easy. It's far easier in the present times.

The client is virtually very easy. At the moment, I believe everyone works from home, and it has taken us an unimaginable, very short time. It was up and running and continues to do so.

The installation was done by the individuals themselves.

We must pay for the licenses. Then it comes from the internal budgets.

It should be cheaper.

It is very good, and I would recommend it to others who are considering using it.

I would rate Salesforce Sales Cloud an eight out of ten.

I mainly use this solution for optimizing sales and sales teams. 

An area for improvement would be the ease of configuration.

I've been working with Sales Cloud for eight years. 

Sales Cloud is very stable and simple and has most of the functionality people want in sales.

Sales Cloud is scalable.

Salesforce's technical support could be improved.

The initial setup can be very simple or very complex, depending on the business.

Sales Cloud is expensive.

I would recommend Sales Cloud for anyone who has a sales team that needs to be optimized and for any size of enterprise. I'd rate it as eight out of ten.

Salesforce Sales Cloud is a CRM-based platform, it is used for customer relationship management.

In Salesforce we store the customers' data and we are managing those customers' data. You can connect with your customer easily and you can securely store your customer data in the best environment. Salesforce Sales Cloud is one of the best companies that is providing CRM applications.

We can also customize Salesforce Sales Cloud to our customer's company requirements. As for your demand, you can customize it. There are so many configurations we can do with the application. There is a lot of functionality that you can implement. It's an easy-to-use, user-friendly, and secure platform.

The solution updates frequently, approximately every three months. It stays updated.

The solution is secure. However, they could always improve on security.

I have been using Salesforce Sales Cloud for approximately four years.

The solution is scalable.

We have approximately 150 users using this solution in my organization.

I have used the support from Salesforce and I am satisfied.

I am a Salesforce certified administrator and Salesforce Certified Developer.

There are two implementations. You can either install it on your mobile on iOS, or Android platforms and on the desktop in the web-based platform. In the web platform, you can easily log into your organization and you can see your customers' data. Additionally, this can be done on mobile platforms. You can receive all those notifications.

It takes time to set up the organization as per your requirement. However, using the application does not take a lot of time. It is easy to use.

I do the implementation of the solution.

We have 50 users who work on the deployment process of this solution.

There is a license required to use this solution and the price is expensive. It could be reduced.

I would highly recommend this solution to others.

I rate Salesforce Sales Cloud a nine out of ten.

We use Salesforce for the sales funnel from prospects to leads.  

Salesforce's user interface is easy to use, and the reporting is good. It worked well with Excel, so I was okay with it. I don't know about integration with any other software because I didn't have to deal with them.

I didn't use Salesforce too much, so I can't say much about it because I don't think it would be very accurate.

I don't have much experience with Salesforce. I've used it for about a month or so. Most of my experience is on the sales side, not the service parts. 

Salesforce is stable. I didn't notice any hangups.

We had about 50 sales and marketing people working with Salesforce. 

I rate Salesforce seven out of 10. 

We are primarily using it for tracking sales opportunities. Our company has done some things where we've plugged in some resources that it taps into, such as some databases of install base and LinkedIn information about different influential executives that we might reach out to. Those are probably the three primary things that I use.

I assume I am using the latest version.

It helps the company, or at least executives, with forecasting.

It is nice to have the install base information at your fingertips when you look up a company.

We have a very broad set of products at our company. The process to get that information accurately into the Sales Cloud system could use improvement. It shouldn't take weeks of time. The process of identifying products that are being sold for forecasting purposes and sales tracking purposes is too hard.

We're starting to prepackage new product builds that address replacing the install base. If we can get that to be really smooth, it would be great. If a storage array is going to end of service/life, I am looking at something that not only tells me that but also says, "You should replace it with this, and here's the build for it." This way, you don't have to go through the process of throwing up what the new array would look like to get it over to the customer.

I have been using this solution for two years.

I don't really have problems with it. It seems to work when I access it.

I don't perceive any problem from where I sit. 

We probably have 5,000 people who are using this solution. They range from salespeople to management. It is being used extensively. I don't know what the corporate plans are to expand its usage.

I did not contact their support.

I would rate it a five out of 10. The reason is that I'm not using it for myself. I'm using it for other people to get information because I have to do it for my job. It helps me with that, but it is not particularly useful for me in my sales tracking.

I use Sales Cloud quite often through an apprenticeship I am doing at a non-profit organization. I do utilize Sales Cloud often, and practice using Trailhead. I also use Sales Cloud with the Nonprofit Success Pack, or anything pertaining to that. We also make use of the Education Data Architecture. I have used Sales Cloud in the past as an administrator.

Sales Cloud really helps to point out different numbers for our company in terms of what converts or what doesn't. Different leads and fields can be utilized inside of Salesforce, using Sales Path to follow those specific leads, and it demonstrates what leads convert over into opportunities. The leveraging of fields help to track progress on the user interface. I think that's fundamental, especially for users or individuals that don't know how to use Salesforce. It's easier to track. The page layouts are pretty good for users as well, to track those numbers.

I would say Sales Path is something that I do like to use to track leads and opportunities. It's a pretty cool feature to use inside of Sales Cloud. Different fields inside of Sales Cloud have pretty cool features in Salesforce too.

There are different applications that can definitely help leverage Salesforce when it comes to data management. Importing and exporting different applications can be used to help that process. 

In addition, applications that can help with migrating data over from the sandbox to production would make it easier because sometimes changesets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production.

Sometimes uploading and making changes to processes can be a little slow.

The implementation of automated processes could be a little bit better understood.

It is a scalable solution. 

We previously used a Microsoft platform. 

It wasn't easy. The difficulty was in tracking the changes that were made inside of the Sandbox, and then trying to put all the changes into a changeset into production. There were certain fields that you needed to have inside the changeset that wasn't there, so it made it a hassle to deploy.

It took a couple of days to deploy. 

It was implemented in-house. There were about three people that were involved with deployment.

We track changes inside of the platform and they are major programs that help the non-profit to run and complete their mission and vision. 

Salesforce Sales Cloud is reasonably priced. 

I would recommend getting assistance from people that know what they're doing in Salesforce. They should get a good idea of what the client wants and take it from there. 

I would rate it an eight out of ten. The implementation of automated processes could be a little bit and better understood.

We can store our leads and track the sales. We can store objects like contacts, opportunities, and accounts in our Salesforce database. It will help to close deals faster. Suppose a contact is interested in purchasing something. That information is stored in the Salesforce database, and you can track the current level of contact.

For example, before they sign the deal, the contact wants some discount. You can see this data, know the sales process, and close the deal easily. One advantage of the solution is that it helps to improve our sales.

The most valuable features of the solution are reporting and dashboards. You can easily compare how many products were sold last year and this year.

The solution's scalability has some limitations.

Salesforce Sales Cloud is a stable solution.

The solution's scalability has some limitations. If you want to add more users, you need to purchase or subscribe to the advanced version. Some big organizations purchase an unlimited edition, which allows more than 1,000 users. Only a few people can use the basic version.

The technical support team is available 24/7, and I am satisfied with the technical support for the solution.

I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.