Salesforce Platform Reviews

We are using the Salesforce Platform mainly for forecasting and budgeting. We use it for everything related to the customer's data.

The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation.

Salesforce Platform could improve the UI and the responsiveness of their servers. The UI needs to be made user-friendly for all users.

I have been using the Salesforce Platform for approximately four years.

Salesforce Platform is highly stable.

The scalability of the Salesforce Platform is good. It can scale up and down to our needs.

We have approximately 1,000 people using this solution in my organization and it is being used daily. Many people in different roles are using the solution, such as sales managers, sales representatives, and system engineers.

I have not used the support from Salesforce Platform.

I have not used another solution other than Salesforce Platform in this category.

When there is a need to update the solution I do it and it is simple. We have a team that did the implementation of the Salesforce Platform.

The Salesforce Platform has not gone down in the time we have used it, it is very stable. I would recommend this solution to others.

I rate Salesforce Platform a seven out of ten.

We use this solution to track customer activities, opportunities and contact information.

The interface could be more user-friendly and offer more customization.

I have used this solution for two years but the company I work for has been using it for many more years. 

This is a stable solution. 

This is a scalable solution. 

The technical support for this solution is very good.

I would rate this solution a nine out of ten. 

We're using Salesforce to manage sales opportunities and relationships with our final customers. Salesforce can also be used to create a plan of activities for each deal. Salesforce can conduct some sales, budget, and revenue forecasts, and we use that information to predict our budget for the next periods.

Salesforce's strongest feature is reporting especially. It's also a lot more usable than other platforms I've worked with. It has a great user experience, with the ability to filter and access information in real-time.

Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail.

We've been using Salesforce for three or four years now.

Salesforce is pretty stable.

Salesforce is pretty scalable. We don't have many users in Brazil, but we haven't seen any problem with performance so far. 

Technical support isn't something that you really need for day-to-day activities. We usually don't need that.

I have an internal team that works with Salesforce to set it up for our customers. And they have set up the solution for us as well. So I don't know how hard it was to set up. For us end-users, it was pretty easy, but I don't know for them. 

I rate Salesforce nine out of 10. 

We are using it for forecasting, customer contacts, and that kind of sales stuff.

I assume it is in the cloud because that's Salesforce's model. They have their own private cloud.

It has provided visibility to opportunities.

The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot.

Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier.

I have been using this solution for probably a decade.

It is very stable. There are no performance issues.

It handles my needs well. We have hundreds of users all across our company. It is being used extensively in our organization. That's how we run our sales here. We have a support desk to take care of its maintenance.

I have not contacted their technical support.

I would rate Salesforce Platform a nine out of 10. If reporting was easier, I would probably rate it a 10 out of 10.

We're using Salesforce to get some data for one of our clients - Excel filters. I'm a solution lead and we are customers of Salesforce.

Compared to other CRM applications, Salesforce is very good and you can set it up in the cloud. It's very flexible. 

The UI needs to be improved. As developers, we can manage it, but for end users it's not very attractive in the workshop. It needs to be more user friendly and more intuitive.

I've been using this solution for two years. 

In terms of scalability, I think it's one of the best applications to come out recently.

The solution is very easy to scale. 

I think the response time could be improved. We generally wait 24-48 hours for a response, which is quite a long time. 

The initial setup was relatively straightforward. Implementation was done in-house with assistance from Salesforce. Maintenance is really just the batching and updates. We have around 500 users in the company. 

The pricing is okay and the cost varies depending on your requirements and number of users.

I definitely recommend this product and rate it eight out of 10. 

Salesforce Platform can be used with Amazon. 

The solution provides a preferred method of backing up data.

I also consider the interface to be a valuable feature. 

 We have yet to encounter any areas of the solution in need of improvement. 

The licensing is on an annual basis. It is expensive. The license is the only fee we incur. 

We do not have plans to migrate. 

I rate Salesforce Platform as a nine out of ten. 

This solution can be used for managing customer relations.

One of the main features of the solution is it is flexible.

The reporting needs improvement and the dashboard could have more components added.

I have been using the solution for three years.

I have found the solution to be stable.

The solution is scalable and it is one of its best features.

The technical support has been fine.

I would recommend this solution to others.

I rate Salesforce Platform a nine out of ten.

I sell competitive solutions, and I am an end-user of the Salesforce Platform, which is our CRM. We use this solution to keep track of customers, prospects, and associated contacts.

The reporting capabilities are pretty user-friendly.

They should provide access to data quality tips and tricks to make it better.

I've been at my current job for five years, and I've been using it for that time. I have also used salesforce at other companies as well.

We are using the latest version, it's called Lightening.

It's a stable solution. We have not had any issues with the stability of the Salesforce Platform.

It is easy to scale. It is, of course, the original software as a service.

We have 300 users in our organization who are using this solution, who are mainly Sales and Sales Management.

I haven't used technical support. We have our own first-line support for our company. I've never had to actually reach out to Salesforce themselves.

Previously, I hadn't used any other solution. I have used Salesforce at this job and at my previous two jobs.

I was not a part of the initial setup, it was already in place and done for me.

The solution is good.

It's only as good as the company that you are working for, who sets it up, and that monitors it and dates it. This is one of the biggest challenges with customer relationships.

Management Software such as the Salesforce Platform ensures data quality.

The tool can be great, but if you don't enter enough accurate data and keep it up to date then the CRM tool functionality cannot be leveraged.

I would advise having a data quality manager for this solution. If you're going to be using it to manage sales over time and for marketing efforts, if you don't have up-to-date complete information in there, then you don't get the value out of the solution.

I would rate Salesforce Platform a seven out of ten.