IT Engineer at a transportation company with 51-200 employees
Real User
Is user friendly and fairly stable
Pros and Cons
  • "It is user friendly."
  • "The management of .pst files and archiving need improvement."

What is most valuable?

It is user friendly.

What needs improvement?

The management of .pst files and archiving need improvement.

Because there are so many threats these days, better encryption and security would be good as well.

For how long have I used the solution?

I've been working for around nine years with Microsoft Exchange.

What do I think about the stability of the solution?

Sometimes, it's not that stable, but it is good for the most part.

Buyer's Guide
Microsoft Exchange
April 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.

What other advice do I have?

I would advise you to do the training and then use Microsoft Exchange.

If I had to rate this solution on a scale from one to ten, I would rate it at eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at KRsolns LTD
Real User
Good support, performs well, and is easy to install
Pros and Cons
  • "Our customers are satisfied with the features included in Microsoft Exchange."
  • "There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me."

What is our primary use case?

Microsoft Exchange is used for emailing groups, subscription-based similar to Online Exchange you can work on emails anywhere at any time. Used for groups, global address books, and global calendars.

What is most valuable?

Our customers are satisfied with the features included in Microsoft Exchange.

What needs improvement?

The only and main issue I had was when we had to verify the domain on the tenant.

There are issues when you add your domain to Microsoft Tenant, and you try to create that. Which is a problem for me.

For how long have I used the solution?

I have been working with Microsoft Exchange for more than ten years.

It is deployed both on-premise and on the cloud.

What do I think about the stability of the solution?

I have not had any complaints regarding the stability of Microsoft Exchange.

What do I think about the scalability of the solution?

Microsoft Exchange is a scalable solution.

I have 10 clients with approximately 200 licenses.

How are customer service and support?

The Microsoft employees in Mauritius are friends, and they assist us whenever help is required.

How was the initial setup?

The installation is very easy.

I have myself and two others to maintain and deploy this solution.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are paid monthly.

What other advice do I have?

We plan to move everyone to Microsoft Exchange Online.

Everyone, in my opinion, is going for the Online Exchange, and I don't see any other option for myself.

I would rate Microsoft Exchange a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Exchange
April 2024
Learn what your peers think about Microsoft Exchange. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,924 professionals have used our research since 2012.
Vice President & Head of ICT at a financial services firm with 1,001-5,000 employees
Real User
Scalable, good support, but lacking cloud management
Pros and Cons
  • "Microsoft has a very good support team."
  • "We would prefer to be able to manage the solution on the cloud."

What is our primary use case?

Microsoft Exchange can be used as an email service.

What needs improvement?

We would prefer to be able to manage the solution on the cloud.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately eight years.

What do I think about the stability of the solution?

I have found Microsoft Exchange to be stable.

What do I think about the scalability of the solution?

Microsoft Exchange is scalable.

We have 600 users using this solution in our organization.

How are customer service and support?

Microsoft has a very good support team.

What about the implementation team?

We did the implementation ourselves.

What other advice do I have?

I rate Microsoft Exchange a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at a tech services company with 51-200 employees
Real User
User-friendly and scales with our organization, but they need better anti-spam functionality
Pros and Cons
  • "The interface is user-friendly."
  • "There is a lot of spam email that comes in, so they should add functionality to help fix this problem."

What is our primary use case?

We are using Microsoft Exchange for our email. It is hosted with Zimbra and we use Exchange to interact with it.

What is most valuable?

The interface is user-friendly.

What needs improvement?

There is a lot of spam email that comes in, so they should add functionality to help fix this problem.

Better integration with other service providers would be helpful.

For how long have I used the solution?

I joined the company two months ago and I have been using Microsoft Exchange since then. The company has been using it for much longer.

What do I think about the stability of the solution?

This is a stable product. With our IT putting a firewall in place, it is robust.

What do I think about the scalability of the solution?

My impression is that it's scalable. We have approximately 1,000 users.

How are customer service and technical support?

I have not has a reason to contact Microsoft for support.

How was the initial setup?

When I joined the company, my laptop was pre-configured, so everything was already done.

What about the implementation team?

Our in-house IT team is responsible for deployment and maintenance.

What other advice do I have?

In general, this is a good product and I am happy with it. 

I would rate this solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support Team Leader at a tech services company with 201-500 employees
Real User
Compatible with other clients, effective business features, and simple client setup
Pros and Cons
  • "Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users."
  • "The solution is stable, but it could improve. It's crashing if there is a big mail database. The Zimbra solution is better in this area."

What is our primary use case?

We use Microsoft Exchange for emails.

What is most valuable?

Microsoft Exchange is comparable to the Outlook client. Both are Microsoft products, and most people are familiar with Outlook. This is why the best feature of Microsoft Exchange is the ease of use. It is more compatible with the client software, especially for Microsoft Outlook. There are a lot of features available that are required for businesses users.

For how long have I used the solution?

I have been using Microsoft Exchange for approximately five years.

What do I think about the stability of the solution?

Microsoft Exchange is stable. However, there are other solutions that are more stable, such as Zimbra.

What do I think about the scalability of the solution?

The solution is stable, but it could improve. It's crashing if there is a big mail database.  The Zimbra solution is better in this area.

We have approximately 200 people using this solution and we plan to continue to use this solution.

How are customer service and support?

We have contacted support. The support for Microsoft Exchange and Office 365 is widely available and is good.

Which solution did I use previously and why did I switch?

I have used Zimbra.

How was the initial setup?

The installation is simple for the clients.

What about the implementation team?

We have approximately three engineers that support this solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft Exchange an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Accounts Manager. at Focus Corporation
Real User
Reliable, straightforward install, and backup feature valuable
Pros and Cons
  • "The backup and archiving features are valuable, it is user friendly too."
  • "They could improve on the search function, it takes too much time."

What is our primary use case?

We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.

What is most valuable?

The backup and archiving features are valuable, it is user friendly too.

What needs improvement?

They could improve on the search function, it takes too much time.

For how long have I used the solution?

I have been using the solution for five years.

What do I think about the stability of the solution?

It is a reliable solution.

What do I think about the scalability of the solution?

We have approximately 20,000 users using the solution.

How was the initial setup?

The installation was straightforward and it was supported by the IT team.

What other advice do I have?

I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.

I rate Microsoft Exchange an eight out of ten.


Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
CTO at Hybrid Tech
Reseller
Good logistics and very user friendly
Pros and Cons
  • "I like the logistics and the Microsoft protocol of reaching Outlook anywhere."
  • "Load balancing is lacking."

What is our primary use case?

I'm the CDO and we are resellers of Microsoft Exchange. 

What is most valuable?

I like the logistics and Microsoft protocol of reaching Outlook anywhere. It's a user-friendly product.

What needs improvement?

Load balancing is lacking. If you need to use it, it requires preparation of the Windows IIS services for load balancing. 

For how long have I used the solution?

I've been working with this solution for close to five years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

You can add multiple lots and expand the solution so it is very scalable.

How was the initial setup?

It depends on the customer's architecture but in general, the setup is quite straightforward. 

What's my experience with pricing, setup cost, and licensing?

There are multiple competitors in the market and I think the price is a little bit high but it has many benefits. 

What other advice do I have?

We've just stopped providing advice for on-premise products because customers are moving to cloud-based products which saves a lot of preparation time. 

That said, I rate this solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
System architect at a computer software company with 201-500 employees
Real User
Flexible messaging server with longstanding reputation for stability
Pros and Cons
  • "Exchange is very scalable, it's one of the most important things about this software."
  • "An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations."

What is our primary use case?

My main use case is corporate messaging.

What is most valuable?

The most important things are its long reputation of stability and that it has a lot of options for corporate staff.

What needs improvement?

An area for improvement would be the convenience of working with Azure services from Exchange on-premise installations.

For how long have I used the solution?

I've been using this solution for at least 15 years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

Exchange is very scalable, it's one of the most important things about this software.

How are customer service and support?

We've had some issues getting responses from Microsoft support lately, as they seem not to be very interested in the Russian region nowadays.

How was the initial setup?

Exchange isn't a very hard solution to implement, though the infrastructure can require some changes in advance. Deployment can take anywhere from a few months to a few years, depending on the size of the customer and the project.

What's my experience with pricing, setup cost, and licensing?

Exchange is better for medium to large businesses because it can be quite costly for SMB, which may not need all the options the product provides. Customers may also need to buy additional client licenses depending on the options they require.

What other advice do I have?

I would rate this solution as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Microsoft Exchange Report and get advice and tips from experienced pros sharing their opinions.