Microsoft Exchange Reviews

I primarily use the solution for work email.

It's so much of a part of what I do every day that I don't give it a lot of thought. It just works, for the most part, until it doesn't, in which case I call tech support.

Exchange can be a little finicky, sometimes, or flakey. Last week, for example, I had gone into my calendar to check on some briefings that I had established, and then went back into my inbox, and suddenly the view had changed. I had no idea what it was that I had done, and I couldn't figure out how to get that view back. I took a productivity hit as a result of that, trying to fix it, due to the fact that it just wasn't what I wanted. It wasn't what I was used to working with. Two different tech support people had to work with me in order to get the view back to what I wanted just so I could be productive.

The fact that I messed around trying to get that view back, and could not figure it out for myself, and it took two different tech support people to help me get back to what I had before, is an area of improvement. I have no idea what it was that I did that caused the view to change. All I was doing is going from the calendar back to the inbox, and it was somehow different. It may have been a UI bug. I'm unsure.

The second tech person that was working with me to try to get the view back the way I wanted it, told me one time his cat walked across his keyboard and it totally screwed things up for him. He had no idea what had happened, and he had to go back and re-set up a lot of configurations. That tells me there must be something wrong in the design, if small things can happen to set it off like that.

I've probably been using the solution, on different jobs, for about 20 years at this point.

I believe the solution is quite stable.  I don't recall it crashing on me, for example. That would be a big, "Oh my God, what do I do?" situation due to the fact that I rely on it so heavily. It's a workhorse for me.

Just that fluke occurrence recently around the views changing, and how the information was presented in the inbox, that's maybe a stability issue as well as a UI issue.

Everybody in our company uses the solution, however, we're pretty small. There are only 20 of us. I'm not sure how it scales, as we wouldn't need it to.

I don't work with Microsoft Exchange for technical support. I worked with a company that does tech support for us. In terms of judging Microsoft's services, I wouldn't be able to give any feedback.

I don't recall the initial setup being complex. When I joined this company three years ago, the tech support folks set it all up and I don't remember it being particularly painful.

I have no idea what the licensing costs are on the solution.

I'm unsure as to which version of the solution I'm working with at this time.

I've been using Exchange forever as an end-user, however, I don't know much about the technical aspects of it. I just use it a lot. For me, it's always worked quite well, and because of that, I haven't' given anything about it much thought.

When it works, it's a beautiful thing. When it doesn't, you want to tear your hair out. Sometimes that's the price that we pay for the automation that we get.

I'd rate the solution overall eight out of ten.

Our primary use is for email and communication. We also implement this product for our customers.

In the version we have, I would like to see better communication between the end device and the Exchange server.

We have been using Microsoft Exchange for the last 15 years.

We use Exchange on a daily basis and most of the time, it is stable.

Exchange is very easy to scale and we have approximately 1,000 users.

If we have an issue where a support ticket is escalated to level three then we will contact the vendor. The technical support is good and we haven't had any issues.

I have not personally worked with other similar solutions.

The initial setup is very simple.

We are a partner and deploy this product on our own. There is four or five staff who are system administrators.

We provide level one and level two technical support for our customers.

With respect to pricing, this product is somewhere in the middle. Everything is included in the standard licensing fees.

This is a good product but our version is reaching end-of-life. I would recommend using the most recent version of Exchange.

I would rate this solution a nine out of ten.

This solution helps us collaborate with other members of the organization.

It helps us with basic needs such as email. It is also extremely helpful for us to collaborate with other Microsoft products such as: Office and Active Directory.

I think that improvements should be made in creating greater abilities for Microsoft Exchange in terms of Reasearch and Development.

It is a product that is simple to manage, and easy to use. 

We mainly use Microsoft Exchange for email communication between the users and the clients and for some other capabilities.

The most valuable feature of Microsoft Exchange is its communication capabilities. It also works really fine performance and stability-wise.

Microsoft Exchange's customer support could be faster and more knowledgeable. Also, the solution has some bugs.

I have been using Microsoft Exchange for three years.

I rate Microsoft Exchange a nine out of ten for stability. The stability of Microsoft Exchange could be better.

I rate Microsoft Exchange a ten out of ten for scalability. Approximately 2,000 users are using Microsoft Exchange in our company.

Sometimes our problems are not solved because Microsoft Exchange's customer support doesn't give the right answers.

We needed two people for the deployment and maintenance of Microsoft Exchange.

Users have to pay a yearly licensing cost for Microsoft Exchange. I rate Microsoft Exchange a four out of ten for pricing because it is quite cheap, and many companies use the solution.

Microsoft Exchange is a good and useful solution that users can use without any problem for smaller or larger companies.

Overall, I rate Microsoft Exchange a ten out of ten.

The most valuable feature of Microsoft Exchange is its ease of use.

It is important to have the updated version for scalability.

I have been using Microsoft Exchange for approximately four years.

The solution is stable.

The scalability of Microsoft Exchange is good.

There is not a lot of support needed from the vendor. We can provide the training for the customers.

The solution can be complex depending on the environment. Additionally, it depends on the other solutions or authentication needed.

The time it takes to deploy Microsoft Exchange depends on the customer's environment. However, with a consultant, it can be done in a reasonable timeframe.

The steps that are taken for the implementations depend if we have to do any duplication or if it is a new installation. If it is a new installation it is easy.

A minimum of three technical staff is needed for the implementation of Microsoft Exchange.

There are different prices depending on the customer's use cases and amount of users. The price of the solution could improve.

I rate Microsoft Exchange a ten out of ten.

We mainly use Exchange for the email, calendar, and contact management features. 

The functionality on the user side is quite good. Exchange provides an excellent platform for collaboration between users. 

Exchange's management could be improved a bit, and its troubleshooting tools are limited at times. It's not easy sometimes to troubleshoot. That's another area where there's room for improvement.

Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved.

I've been using Microsoft Exchange for 15 years.

Exchange's application front services are robust and scalable.

I've never had to contact Microsoft support about issues with Exchange. We used to have a support contract with Microsoft, but it was for integration. However, the technology itself is mature though, and we have extensive experience managing Exchange. But if there are matters related to the environment, sometimes it is tricky. You have to build your own capability and rely on it when there is some novel use case.

If you want to run Exchange as an on-premises solution, you have to cover infrastructure costs. If cost is an issue, you can opt for Office 365 instead. But I'm fine with what we're paying because we have no problem budgeting for an Exchange server.

I rate Microsoft Exchange nine out of 10. 

We use the solution for all communication exchanged with our team, customers, and all other internet exchanges. Additionally, it was used as a formal way of communication.

The backup and archiving features are valuable, it is user friendly too.

They could improve on the search function, it takes too much time.

I have been using the solution for five years.

It is a reliable solution.

We have approximately 20,000 users using the solution.

The installation was straightforward and it was supported by the IT team.

I was satisfied with the usage of Microsoft Exchange, I would recommend the solution.

I rate Microsoft Exchange an eight out of ten.

I use the product to send emails and communicate with users and clients.

Communication is the most valuable feature of the solution. It's a good solution. We can use it without any problem. It's useful for every company, whether small or large.

The support needs to be more knowledgeable. The support's answers are sometimes wrong, and they do not solve our problems. We have to find a workaround when we do not receive the solution.

I have been using the solution for three years.

The solution’s stability is fine. We face some bugs sometimes. I rate the stability a nine out of ten.

The scalability is fine. In our organization, 1000 employees use the solution.

We need two technical people, two managers, and seven first-level support employees to deploy the solution.

We pay a yearly license fee for the solution. The product is quite cheap.

Overall, I rate the solution a ten on ten.