Microsoft Exchange Reviews

We are a consulting company. We deploy Microsoft Exchange. One of our clients has been working with a file drive endpoint with Microsoft Exchange and Microsoft 365 Exchange. We use the latest version, which is a hybrid platform with Microsoft 365. I also work with departments in the government that use the solution for email purposes.

The maximum number of users that I am working with is approximately 20,000 users at a time. 

We've been using Exchange as an email platform. Our clients require multi-country, multi-regional email collaboration with controlled mail flow. The most valuable feature is the capability of message tracking and the protection of user data.

I would like to see Microsoft Exchange improve its documentation. The legacy version of the solution had very accurate product documentation. Also, they had very good training courses. Recently, as Microsoft has been frequently adding new features, the documentation has not been as detailed. This means that we need to spend more time making use of our own experience to tackle some problems.

New users will need help from technical professionals. There are not many people in the market that have in-depth knowledge of the product. The documentation for Microsoft Exchange is scattered, poorly organized, and often incomplete.

Due to the lack of adequate documentation, users cannot determine the optimal way to operate the system and end up crashing the product. Unfortunately, many of them do not seek help as they are unwilling to pay Microsoft the high cost of professional services.

I have been working with Microsoft  Exchange for twenty-three years. 

Microsoft Exchange has been in the market for more than twenty-five years. It is a stable, mature product. Any concerns with stability usually have to do with the fact that the user is not using the product in the correct manner because Microsoft did not teach them how to operate the solution correctly.

As long as you have a good plan, Microsoft Exchange can scale very well. However, the solution does consume a lot of web resources if deployed on physical hardware or on VMware. For example, I have an organization that has 200 users and Microsoft has eaten up more than 100 gigabytes of memory.

If you use Microsoft Hyper-V, the scalability is good. 

It is not unusual that when you implement the solution and you need information, you can not find it, or it is not very detailed. You will then need to engage with the Microsoft support team. You will need to spend a lot of time making use of your own experience to tackle some problems.

Microsoft charges very expensive professional fees for support services. Unfortunately, the quality of support is very low. They are not grooming sufficient people to support the end-users.

Positive

The initial setup of Microsoft Exchange is not complicated. However, if you need to set it up to work in harmony with any other program, you need a very in-depth understanding of the platform. 

Licensing costs for Microsoft Exchange have increased, but are still fair. For some users, the cost is high considering the number of functions and features they will use. 

The advice I would give to anyone considering this solution would be to use the latest online version. It is the only way to get quality support when you encounter any type of problem.

If you are not going to use all of the functions and features and only require primitive functions, this solution may be too expensive. When you consider the cost in terms of storage when you are leveraging the online version of Microsoft Exchange, it is quite a good investment.

When considering just the product itself, I would rate Microsoft Exchange a nine out of ten.

It is to run our mail server.

It's really just been the same for a decade now. I don't think they've really updated anything in a long time.

I like that we can still use it on-premise. Then, we don't have to pay the extra subscription fees for the cloud.

It integrates with anything really, to be honest, besides other Microsoft products.

There are AI-based features, but we don't use it.

We don't use Exchange for a lot of stuff, so there's not a lot to improve.

The interface could look a little more nicer, but other than that, it's fine. 

I have been using it for more than ten years. 

I haven't had to scale it at all. We've been running about the same amount of people for a long time.

It is used by around 100 end users. Just one person is required to maintain it for a hundred users, so we outsource that to an MSP.

They're helpful and easy to deal with.

We bought it years ago.  

I would recommend Microsoft Exchange to others because it's pretty easy to manage. However, it is costly, so it depends on how much you want to pay.

Overall, I would rate it a nine out of ten.

We use the platform to facilitate email traffic, file transfer, security services, and rule policies.

Microsoft Exchange is a user-friendly product with efficient features for mail services and DNS registration.

The platform could be more user-friendly.

We have been using Microsoft Exchange for three years.

The service is stable. I rate the stability a nine out of ten.

We have 132 Microsoft Exchange users in our organization. It has a good scalability.

The technical support services are good. The team answers the tickets immediately.

The product is easy to install and deploy. The development steps included creating DNS records, followed by synchronizing with the Active Directory and facilitating user logins.

We implemented the platform with the help of our in-house team.

Microsoft Exchange is an inexpensive application.

The product, Microsoft Exchange, has significantly impacted our team's collaboration by utilizing hybrid directory functionality. We can integrate it with Teams, Calendar, and SharePoint providing simultaneous access for the users. It has effective calendar functionality improving scheduling efficiency. It offers various security-level templates, allowing administrators to tailor security policies based on specific organizational needs.

It is a stable service. It has a knowledgeable technical support team as well. I rate it a nine out of ten.

We use the solution in our company for emails, calendars, requests, and tasks.

The exchange of emails is its most valuable feature.

I'm a user for the time being. I'm not an administrator who is managing the server. I was an administrator fifteen years ago. But today, I'm just a simple user using the solution for emails.

We had an antivirus like Sophos to secure our network. In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly. Also, Microsoft should make it more like a web version.

I have been using Microsoft Exchange for a very long time. Currently, we are on the cloud version.

It is a very stable tool.

It is a very scalable tool. In my last company, the solution had more than five thousand users. Now, thirty users use the solution. Considering the upcoming year, there are no plans to increase its usage.

I am not seeking any help from technical support because we speak with our own technical staff.

As a user, we don't get involved in the setup process. We need to connect it using the email address. It takes a minute to deploy it. I can do the deployment by myself.

Since my company is on Microsoft Cloud, we pay for the licenses per user. Compared to volume licensing, I would say the present licensing cost is not expensive.

I recommend others planning to use the solution to use it. I rate the overall solution a ten out of ten.

I use this solution for my email and calendar. 

Because of this solution we have better integration with other Microsoft Office solutions. 

It's user-friendly. 

The solution needs a lot of resources to run efficiently. It would be nice if it used less resources to run on-premise.

I have been working with this solution for about five years. 

We have not had any problems with the stability of the solution. I would give it a nine out of ten. 

The solution is scalable. There are about 70 users working with it on a daily basis in our organization. 

Previously, we used Scalix. We switched to Microsoft Exchange for easier integration and better stability. 

It was a little bit complex to set up, so we had to get external help. 

A third-party did the deployment, and it took about two days. 

This is a time-saving solution. 

This solution is expensive. On a scale of one to ten, where one is the worst and ten is the best, I would rate it a four. 

Overall, I rate this solution as a seven out of ten. 

I use Microsoft Exchange for their email service for my personal use.

The price of Microsoft Exchange could improve, it is priced high.

I have been using Microsoft Exchange for approximately 10 years.

Microsoft Exchange is stable.

I have found Microsoft Exchange to be scalable.

I have not contacted Microsofts technical support.

The installation of Microsoft Exchange is easy.

Our technical team did the implementation of the solution.

There is an annual cost to use Microsoft Exchange, and the price could be less expensive.

I would recommend Microsoft Exchange to others.

I rate Microsoft Exchange an eight out of ten.

Exchange is an email solution. It is widely used in our organization.

Exchange is a robust system that is well suited for an enterprise environment. It's always up, and we hardly face any technical issues. Exchange has a web interface and integrates perfectly with Microsoft Outlook. This web interface can be easily used to change the passwords from the domain controllers. 

Microsoft needs to make some modifications to meet the current needs of the environment. For example, they need to add more cell service features because people work from home during the pandemic, and certain elements should be available as a mobile service.

I've been using Exchange for many years now. 

Microsoft Exchange is highly stable.

You can scale it horizontally by adding several servers behind the load balancer if you want. We have more than 20,000 users.

We contacted Microsoft about an issue a while back, but it was so long ago, I can't remember what the problem was.

Installing Microsoft Exchange is straightforward. The conversion takes time, but the installation itself takes less than two hours. The total deployment time depends on what you want to do, i.e., how many servers you want to configure, the structure of your domain controllers, etc. We have four team members for deployment and maintenance. 

We have an enterprise agreement with a five-year contract.

I rate Microsoft Exchange eight out of 10. Exchange has a cloud solution also, so depending on the count of users, you can decide whether to use the on-premise or cloud version.

I am using Microsoft Exchange for emails. For example, here's my email address, call me, or email me and I'll email you. I don't use it for any marketing emails.

I find the desktop version of Microsoft Exchange looks better than the online version. You can make it a white background. You might be able to make the online background white, but I have no idea how to do that. I know how to do it only on the desktop version

The desktop version of Microsoft Exchange receives emails a little slower than the online version. 

I have used Microsoft Exchange within the last 12 months.

The stability of the solution is good.

I haven't run into any scalability problems. However, I've run into several large multinational companies that I know do run into issues, and they have to merge two separate something together.

Microsoft support is very good. I did recently have an issue the other day.  The solution was asking me for my password, and I put it in and it didn't recognize it, and I was getting really frustrated. I called Microsoft support, spoke to a person, they had me download a tool,- for data checking, and it fixed it. Whatever it did, it fixed the problem. I had a good experience. 

They are responsive and helpful, if you're only one user and not their biggest customer, they still give you good support.

I have implemented the solution for my system and it is easy. I have not done so for a company. I just download it and run it, that is all.

I have Outlook 365 Professional, and Exchange comes in the bundle with other solutions, such as Word and OneDrive. I pay for the use of the bundle monthly and I can imagine if you are a company with many licenses the pricing model would be a lot different.

I do not see Microsoft having any competition in the market. They appear to be dominating.

I rate Microsoft Exchange a ten out of ten.