Microsoft 365 Business Reviews

We use Microsoft 365 Business for scheduling emails and meetings and for features like Excel, PowerPoint, etc.

The platform is stable and easy to use.

There could be less frequent product updates.

I rate the product's stability an eight out of ten.

The initial setup is easy for the cloud version.

We implement the product with the help of our in-house team.

I recommend Microsoft 365 Business to others and rate it a ten out of ten.

I use Microsoft 365 Business for everything in my office, including OneDrive and PPT.

The most valuable feature of Microsoft 365 Business is that I don't lose anything since everything is on the drive, and I can access it from anywhere.

At least a basic collaboration tool or project management tool should be included in the solution for the price we pay.

I have been using Microsoft 365 Business for nine years.

Microsoft 365 Business is a pretty stable solution, and I have never had any issues with its stability.

The solution's scalability is pretty fine. Around ten users are using the solution in our organization.

The solution's technical support team was pretty responsive.

I previously used Gmail.

The solution’s initial setup is fine.

To deploy the solution, you have to create an email address. I installed the solution by myself.

We pay a monthly licensing fee for Microsoft 365 Business. The solution's pricing could be made better.

Microsoft 365 Business is a cloud-based solution. I would recommend Microsoft 365 Business to other users.

Overall, I rate Microsoft 365 Business an eight out of ten.

We use Microsoft 365 Business to carry out work operations with the help of Outlook, Teams, SharePoint, and all the other features.

The product is flexible and easy to use.

Microsoft 365 Business’s stability needs improvement. There are a lot of system downtimes. It could work better.

We have been using Microsoft 365 Business for three to four years.

I rate the product’s stability a nine out of ten.

We have more than 400 Microsoft 365 Business users. We use it extensively. I rate its scalability a ten out of ten.

The initial setup is easy. It takes two months to complete the process. We encounter some challenges regarding data backup and migration from existing and new systems. Thus, we use some third-party tools for the same.

We implement the product in-house.

The product generates a return on investment in high availability, expandability, and flexibility. We can do the work in less time.

The product’s price could be improved. There are additional costs involved apart from standard licenses.

We have evaluated Linux-based products before. But eventually, we went with Microsoft 365 Business.

It is a good platform. I rate Microsoft 365 Business a ten out of ten.

We use Microsoft 365 Business for features like Teams, SharePoint, etc.

The platform is well-integrated with all Microsoft products.

They could maintain the consistency of features and UI while updating the product. It is fine to release frequent updates, but there shouldn’t be drastic changes in operations.

We have been using Microsoft 365 Business for two years.

I rate the product's stability a nine out of ten. It has room for improvement.

It is a scalable platform.

The initial setup is straightforward.

They offer corporate subscriptions for the platform. We have to renew it yearly.

I rate Microsoft 365 Business an eight out of ten. I recommend it to other companies as it integrates effectively within the ecosystem. We can conveniently share the data across teams.

I have been using Microsoft 365 Business for document functions, and finance-related tasks, and Excel for calculations and accounting purposes. Additionally, PowerPoint comes into play for creating presentations.

It has helped us to work collaboratively. We can now connect a user to work with us and share functions like a team. For example, users can share data, conduct meetings online or communicate with the other company. The environment is really beneficial. 

The software can be used on any device or any form which is a really big benefit. Changing to Microsoft 365 Business was really important. The products work really well on stand-alone systems. We share our issues with the Microsoft team and they really help us. The team and work culture have the required experience to cater to all our needs. 

They can improve their training materials. Sometimes, seniors are busy, so Microsoft should build training materials in local languages and add more features based on them so that there is a better understanding of functions and features. 

I have been using Microsoft 365 Business for three years.

I would rate the solution’s stability a nine out of ten. 

I would rate the scalability of the solution a nine out of ten. 

The customer support is good. 

We have always used Microsoft 365 Business and never opted for any other solution.

The initial setup is straightforward. Normally, we as a team deploy the solution on the customer’s system. The deployment depends on the speed of the Internet connectivity.

Just one person is required for the deployment. Two people are required for the maintenance. The deployment involves downloading the package from the cloud, installing it on the system, and is followed by the completion of setup. I would rate the setup a nine out of ten. 

I think it is a good solution, however, it requires an understanding of function materials. We use Microsoft almost every day with almost 130 users and in case we have more employees, we are looking to increase the usage. I would rate this product an eight out of ten overall.

We use Microsoft 365 Business for email, SharePoint, and OneDrive. In the Office suite, we use many of the old applications, such as Excel. We use extensively SharePoint to share files, OneDrive to take backups on regular basis, and email. 

The solution allows for easy collaboration. You are able to use, for example, Excel and go online to the cloud and save your documents offline rather than on a personal hard drive. In my organization, we promote collaboration when possible and this solution does a good job at providing this functionality. The solution is always updated and we receive the latest features. Additionally, they offer many other services we do not use very much but are available, such as Power BI.

I have been using the solution for approximately three years.

I have found the solution very stable. We have not had any issues in the three years operating any of the products.

The solution is scalable. We are using Office 365 Business in all three operations we are currently involved with.

We use the technical support from Microsoft but it was mostly related to the OneDrive. We had a couple of extensions not supported by OneDrive in the beginning, we reached out to the support and they were very quick to respond and resolve the issues. They have an account manager in the Middle East which provides us with an easy way to receive support.

We have previously used a cloud storage solution called Egnyte.

The full implementation took approximately one day and the length of time it took was due to the need for us to migrate from our on-premise Exchange server to Office 365 Business.

We used consultants for the implementation.

The solution is expensive and the price could be lowered. For example, if I want to purchase a personal Office 365 subscription, they have pricing that does not have the flexibility to choose a wide range of storage sizes, you are limited to a lower amount. If you then switch to the Business version to receive the larger storage offering it is too large and expensive. If they would allow customers to choose the storage size on-demand it would be beneficial and a big improvement.

We did not evaluate other options because we have an Exchange server and thought it would be best to use a Microsoft platform.

I would recommend this solution to others. I do not see any other comparable alternative solution as comprehensive as this one.

I rate Microsoft 365 Business a nine out of ten.

Currently, we are using Microsoft 365 Business purely as a mailing solution and just for storing the data on OneDrive.

Microsoft 365 Business is a really good product. Microsoft provides many solutions like Microsoft Teams, which is useful for Team utilization across the globe, especially in this COVID 19 kind of scenario. 

If you enable the enhanced security in Microsoft Teams by using the given options, you can eliminate the third-party solutions like WhatsApp, Telegram. You can easily share your communication, which is much better. You can also collaborate. For example, instead of creating an Excel sheet on your local PC and sending it across to someone over email, you can just share it. SharePoint is one of the best tools to be implemented.

There are a lot of bugs, which I don't know how many people have come across. 

In Microsoft Teams, when you share any screen, I can't see much because the Microsoft Teams Window takes the majority of the space. A task section comes up and then below the screen, a list with the names of the people you are collaborating with comes up. When you have to share the screen, you get a small window, which also depends on the screen resolution of the person seeing it and sharing it. You basically need to have an extendable monitor and display unit to see the bigger screen. There should be a full functionality for changing the desktop screen to full screen. That would really be fantastic. This is surely going to be a critical area. If you see Zoom and Cisco WebEx, you get the full wider screen. 

In Microsoft Teams, voice quality can be made much better. I think the codex part can be something on which they can work further.

In Microsoft Outlook, the GUI is years old, which is boring and makes you want to switch to the postal way of sending emails. They must change the GUI.

I am a bit skeptical about the promises that are made by Microsoft. Even though Microsoft makes promises that your data will reside on the servers within your country. I don't think it is so, and the corporate data, the governmental data, and the patient data are still in Europe. In terms of the land laws, even if I have an agreement with Microsoft that my data should not be shared with any other countries, at the end of the day, the data is residing on some other land. So, the land laws of that particular country have the right to have access to the data that is residing on the server of a particular continent. So, the government can intercept the data. That's why I'm a bit skeptical. However, so far, no cases have come up related to this, but one day, it may come up. I hope Microsoft will find out a permanent solution for that. People are becoming more aware of privacy.

I've been using Microsoft 365 Business since 2009. 

In the initial stage of Microsoft Office 365, I was working with a major automobile company in India. We were given the opportunity to evaluate the solution completely in and out. It was a cloud-based solution, and our business or traveling users were eager to have this kind of solution. The expenditure as compared to the in-house solution was much lesser. There were many bugs at that time. Now, it's very good for one product.

Then I joined a multinational conglomerate, which was into a lot of businesses such as oil, shipping, large estates, and so on. Everything was there under one entity. We were successful in rolling out Microsoft 365 Business over there. 

In my current organization, I was given the opportunity to evaluate Microsoft 365 Business, and we started to use it.

I would say it is super. 

It is one of the best. Currently, we have around 8000 users. 

My team had contacted them, and they said that it's very good. From the support aspect, basically, you have to get a paid one. If you don't have any good enterprise agreement, it takes nearly eight to nine hours for them to come across a problem and solution. It lags in support. That's all. You have to pay a lot of money.

In my current organization, we were using an open-source free product Zimbra. Of course, an initial amount was paid for the licensing part. Because it was open-source, there were a lot of spams, and there was no protection for the email. Finally, a word was put across to my colleagues who were evaluating different products, and I said that Office 365 is the best one to go for. I was given the opportunity to evaluate, and it came into existence.

The initial setup is very straightforward. It's a plug-and-play kind of scenario. It's very easy, but not as easy as Apple products.

The migration part from Zimbra took a long time, around three to four months. The deployment took around two to three weeks. 

Microsoft 365 Business will be good to have if you have a large organization where you have more than 3000 employees. Other cheaper solutions, like Gmail, are easily available in the market.

Microsoft Exchange is very good, and people are used to it. Gmail will be a big competitor for Microsoft later on when Gmail moves out of the comfort zone they are currently in. 

Gmail lags a lot as compared to Microsoft Office 365, which is very neat, clean, and easy to deploy. Any admin with one year or six months of experience can easily deploy Microsoft Office 365.

Even though this is the year of the cloud, I will suggest that instead of the cloud deployment, go for the in-house deployment.

Microsoft 365 Business is the best when your business is growing up and you want to collaborate using these tools. In my current organization, we don't explore Microsoft 365 Business much. If you see the Microsoft product portfolio, our utilization is just 10% as of now, which probably is applicable to most of the organizations. It is being used just for mailing and the ATP. Our administrators haven't enabled anything else and aren't interested. The joint collaboration is not there, and people are not looking into that aspect. 

We are just using a product like Microsoft Teams just to make calls so that the telephone bills don't increase. We use chat for easier corporate communication and so that we don't have to type emails. However, there are many further uses of Microsoft Teams. There may be some companies, which are utilizing it a bit more. These are many products that you can integrate and make use of the investments. The monthly payment, which you are making, to buy and maintain this product can be over-utilized.

Microsoft can also start promoting what can you do more with this product. Currently, they're only telling that this product is available, but they are not specifying how you can collaborate and integrate with other products.

The software companies are taking advantage of bringing AI, which can work. I promote AI, but it should be used for convenience, not for replacing or eliminating mankind.

I would rate Microsoft 365 Business a seven out of ten.

The product integrates well with Windows and Microsoft solutions.

Group and membership administration in Teams is confusing. It could be improved. The configuration could be faster.

We use the solution for AD and user management.

I rate the tool’s stability a nine out of ten. The permission management feature doesn't seem to work as we think it would, especially when external teams are involved. It is complicated.

I have no complaints about the scalability of the product. Around 300 people are using the product in our organization. We might increase the usage gradually as the company grows.

I am not super happy with the technical support. I rate the support a six or seven out of ten.

Neutral

The setup is okay.

The features offered by the tool are worth the money.

The solution is moderately priced for what it offers.

I recommend the product to others. User permissions and administration take a little bit of time, especially if we have external parties who also need to access our AD and the resources inside. It needs a bit of digging around. Overall, I rate the solution a nine out of ten.