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reviewer1329765 - PeerSpot reviewer
Senior Consultant/Engineer at a computer software company with 11-50 employees
Real User
Top 20
Somewhat flexible but it's not as intuitive as it should be
Pros and Cons
  • "The most valuable feature is that it is somewhat flexible."
  • "It's also difficult to migrate through, things don't always tie-up. It's not easy to use."

What is our primary use case?

We have various use cases for it, one being for object storage. It's a government entity so that's what they use. 

How has it helped my organization?

It has improved my organization because it gives us collaboration. 

What is most valuable?

The most valuable feature is that it is somewhat flexible. 

What needs improvement?

It's a pain getting it on the public, it costs too much.

It's also difficult to migrate through, things don't always tie-up. It's not easy to use and it's not as intuitive as it should be. I stay away from it as much as possible.

Buyer's Guide
Jira
August 2025
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Jira on and off for ten years. 

What do I think about the stability of the solution?

I would say that it's stable.

What other advice do I have?

I would rate it a five out of ten because it gets the job done. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Functional Analyst at a computer software company with 201-500 employees
Real User
Good dashboards and reports help us to better manage and complete our projects
Pros and Cons
  • "The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project."
  • "We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents."

What is our primary use case?

We use Jira to manage scrum projects for the different projects in our company. Our business is a development company that uses the cloud version of Jira to manage the sprint and releases for each project for each client. We manage scrum and cascade projects with our clients.

How has it helped my organization?

Jira allows us to manage the project in a visual way, where you can easily see your sprint board and you see the status of your project, as well. It helps us to finish the sprint on time and easily move issues that are not finished to the backlog or to the next sprint. 

What is most valuable?

The most valuable features in Jira are the dashboard, reports, and boards that help us to control the advancement of the project.

The boards also help us to determine our velocity, and if we reach the release date it helps to determine which issues need to be moved in the event they will not be finished on time.

What needs improvement?

We would like to see the integration of a lite-version of Confluence, just to manage some of the templates and documents.

Without a plugin, implement the Route in projects created before this feature did so in the most recent versions of Jira.

For how long have I used the solution?

I've been used Jira since 2016, and it helps us a lot.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jira
August 2025
Learn what your peers think about Jira. Get advice and tips from experienced pros sharing their opinions. Updated: August 2025.
865,384 professionals have used our research since 2012.
Supervisor - Global Software Tools and Processes at Ford Motor
Real User
Good dashboards, and Kanban boards, and links to GitHub
Pros and Cons
  • "Issue linking has enabled teams to trace issues."
  • "The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."

What is our primary use case?

I use this solution for general issue management, software planning, and change management.

How has it helped my organization?

This solution is a one-stop-shop for issues and plans.

What is most valuable?

Issue linking has enabled teams to trace issues.

I like the dashboards and Kanban boards.

The development links to GitHub are critical.

What needs improvement?

The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily.

For how long have I used the solution?

I have been using this solution for two years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Fiftytwo A/S
Real User
A centralized view for issues, and integrates well with Bitbucket
Pros and Cons
  • "The most valuable feature of this solution is the source linking on the commit level to git."
  • "Backlog pruning and visualization are poor."

What is our primary use case?

We use this solution for product development and issue tracking.

How has it helped my organization?

This solution provides us with a centralized view of issues, simple time registration, and excellent integration to Bitbucket.

What is most valuable?

The most valuable feature of this solution is the source linking on the commit level to git.

What needs improvement?

The speed of this solution needs to be improved.

Backlog pruning and visualization are poor. 

Uupdate:

Speed has improved slightly in backlog view with Jira 8.0, but there is still room for speed improvements.

It's difficult to group and manage the backlog and priorities on multiple simultaneous epics to get clear overview of how the backlog reflects a planned roadmap. (perhaps due to the fact that we have too many issues in the backlog)

For how long have I used the solution?

We have been using this solution for seven years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
VP - Data Solutions at IT Transformers
Real User
Quickly start sprints with an intuitive and easy-to-use interface for user story management
Pros and Cons
  • "This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
  • "The permissions can be challenging to get right."

What is our primary use case?

We use this solution for our scrum team and user story management.

How has it helped my organization?

This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on.

What is most valuable?

This solution is very easy to set-up and use. It is very intuitive.

What needs improvement?

The permissions can be challenging to get right.

For how long have I used the solution?

We have been using this solution for five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Of Portfolio Management at King's Business School
Real User
Facilitates team collaboration, but the reporting needs improvement
Pros and Cons
  • "The most valuable feature is the Burndown Chart to see work that is outstanding."
  • "The reporting needs to be improved."

What is our primary use case?

We use this solution for Agile project management and BAU work delivery in sprints / DevOps.

How has it helped my organization?

This solution has helped with team collaboration and task delivery.

What is most valuable?

The most valuable feature is the Burndown Chart to see work that is outstanding.

What needs improvement?

The reporting needs to be improved.

For how long have I used the solution?

Eighteen months.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Arun Srivastav - PeerSpot reviewer
CEO at Planfirma Technologies Private Limited
Reseller
Top 5Leaderboard
Increases transparency of our DevOps through better communication
Pros and Cons
  • "The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications."
  • "This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number."

What is our primary use case?

We use this solution for Agile Scrum-Based DevOps on AWS with a Linux, Cloud-Based SaaS environment for mission-critical applications.

How has it helped my organization?

JIRA has increased the transparency of DevOps and it has enforced systematic, process-driven, communication.

What is most valuable?

The most valuable features are the customized Dashboard, Sprint Planning, and Automatic Notifications.

What needs improvement?

This solution would be improved with the inclusion of integration with SVN, and auto-sync with the build release number. I would like to see a more customized workflow, as well as support for the Google Doc storage of Documents.

For how long have I used the solution?

Four years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1090899 - PeerSpot reviewer
Director Software R&D at Fluid Data Services
Real User
Full integration between tasks has decreased development time up to 30% for small projects
Pros and Cons
  • "The most valuable feature is the full integration between Work management, Source code management, and Test Automation."
  • "The hierarchy for Jira tickets is too flat."

What is our primary use case?

Our primary use case is ALM, which is very well supported by Atlassian.

How has it helped my organization?

We have realized an improvement of 30% in terms of the duration of our small projects (six months with three to four people).

What is most valuable?

The most valuable feature is the full integration between Work management, Source code management, and Test Automation.

This integration allows a full traceability during the development processes, which is mandatory for some industries like automotive, or security

What needs improvement?

The hierarchy for Jira tickets is too flat.

For how long have I used the solution?

Ten years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Jira Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Jira Report and get advice and tips from experienced pros sharing their opinions.