I would say the most value comes from the annual review features. It is well laid out and easy to complete. It makes the process of annual reviews simple and concise.
Systems Analyst at a financial services firm with 1,001-5,000 employees
I would say the most value comes from the annual review features.
Pros and Cons
- "It is more efficient than any methods/processes I have used in other companies."
- "The ability to drive more analytics on a customizable level would be helpful."
What is most valuable?
How has it helped my organization?
It is more efficient than any methods/processes I have used in other companies. The simplicity of the system is very valuable.
What needs improvement?
The ability to drive more analytics on a customizable level would be helpful.
For how long have I used the solution?
One year.
Buyer's Guide
Workday
May 2026
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.
What was my experience with deployment of the solution?
No problems with deployment.
What do I think about the stability of the solution?
No problems with stability.
What do I think about the scalability of the solution?
Scalability has not been an issue.
How are customer service and support?
Customer Service:
10/10
Technical Support:10/10
Which solution did I use previously and why did I switch?
No previous solutions.
How was the initial setup?
Straightforward.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Associate (Management Consulting) at a consultancy with 10,001+ employees
I've used it for operational and detailed reporting and some low-level analytics. The community is super helpful.
Pros and Cons
- "The reporting capability is perfectly adequate in 90% of cases, given the requisite training."
- "It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking."
Valuable Features
I primarily used the report writer; have some experience with EIB integrations as well.
Improvements to My Organization
My personal organization does not use it. However, in my clients’ organizations, people really seemed to like the user interface, and the community has been extremely helpful. The regular releases are also very nice. Reporting is a bit of a learning curve coming from an ERP built on a standard relationship database, but once users get the hang of it, it's really quite powerful.
Room for Improvement
It's great for operational / detailed reporting and some low-level analytics, but for heavy-duty analysis against large data sets, I find it's a bit lacking. For instance, the indexed data sources only work when using non-calculated fields. Most clients have a TON of calculated fields used for reporting purposes, so I find this severely limits the appeal of such data sources. Non-indexed data sources don't perform very well against large datasets compared to a data warehouse / star schema / OLAP cube.
Use of Solution
I have used it off and on since 2013; had one project where I worked with it for about two years, another for about six months.
Stability Issues
I rarely if ever encountered any stability issues.
Customer Service and Technical Support
The community is super helpful; haven't had to use an actual support ticket thus far.
Initial Setup
From a reporting standpoint, there's not much configuration or setup required at all.
Other Advice
The reporting capability is perfectly adequate in 90% of cases, given the requisite training. For "heavy-duty" analytics across very large datasets, consider the integration required for integrating with an on-premise data warehouse, for example... There will be considerable additional overhead in managing the outbound files, SFTP, ETL, etc. from a cloud source vs an on-premise source.
Disclosure: My company has a business relationship with this vendor other than being a customer. My company is a Workday implementation partner.
Buyer's Guide
Workday
May 2026
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,563 professionals have used our research since 2012.
Company Recruiter at a tech services company with 1-10 employees
A stable and scalable solution, but it could be more user-friendly, have an easier installation and faster technical support response time
Pros and Cons
- "The solution is stable."
- "I would recommend the solution to others, owing to its stability."
- "The solution should be more user-friendly."
- "The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly."
What is our primary use case?
I am not at liberty to share our use cases.
What needs improvement?
The implementation time should be addressed, as it is too slow. Also, the solution should be more user-friendly.
The installation is time-consuming and not so straightforward.
So too, technical support is not sufficiently fast.
For how long have I used the solution?
I have been using Workday for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had experience with technical support and it could be faster.
Which solution did I use previously and why did I switch?
Prior to using the solution, we made use of Oracle. This was around four or five years ago.
How was the initial setup?
The installation is not so straightforward and could be faster.
Its duration depends on the model one is using and can range from three to six months.
What about the implementation team?
We made use of a consultant.
What other advice do I have?
The solution is cloud-based.
Our organization has 1,000 people making use of the solution.
I would recommend the solution to others, owing to its stability.
I rate Workday as a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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Have there been pointed areas where Workday's analytics capabilities answered specific questions that you previously did not have a way to answer?