We support the tool. There are users who are using Workday. If there's an issue while they are using Workday, we see what's the issue and help them resolve it.
Tech support at Melbourne Institute of Technology, Sydney Campus
The tool is useful for storing employee records, but it is not easy to implement
Pros and Cons
- "The product is useful for storing employee records."
- "The product must include payroll features."
What is our primary use case?
What is most valuable?
The product is useful for storing employee records.
What needs improvement?
The product must include payroll features.
For how long have I used the solution?
I have been using this solution since 2018. I am using the latest version of the solution.
Buyer's Guide
Workday
March 2026
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886,174 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate the product’s stability a six out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a six out of ten. Around 30,000 people are using the solution in our organization.
How was the initial setup?
I rate the ease of setup a six out of ten. The product is not easy to implement. It is difficult to understand the setup at first. The tool is not that informative for us to understand the whole picture. The solution is deployed on the cloud. The deployment took us two years.
What about the implementation team?
The number of people required for deployment depends on the project's size. In our case, it was a global deployment. We needed more than 100 people to deploy the product. If it’s for one company, it can be deployed with fewer people.
What other advice do I have?
I have worked with ERP systems. I could recommend the solution to others. However, people must attend training to understand the tool. Overall, I rate the product a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Support
Practice Head at Vyom Labs
A holistic HR solution that needs to be updated with generative UI
Pros and Cons
- "Workday is a holistic HR solution."
- "The solution needs to be updated with generative UI."
What is our primary use case?
We use Workday for employee benefits.
What is most valuable?
Workday is a holistic HR solution.
What needs improvement?
The solution needs to be updated with generative UI.
For how long have I used the solution?
I have been working with the solution for three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Workday is very scalable, and my company has more than 50 users.
How was the initial setup?
Workday's installation is straightforward.
What about the implementation team?
We deployed the product in-house.
What other advice do I have?
I rate the product a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Workday
March 2026
Learn what your peers think about Workday. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,174 professionals have used our research since 2012.
Consulting Manager - ERP at Cognizant
An easy to use talent management tool
Pros and Cons
- "The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company"
- "The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand."
What is our primary use case?
We use the tool for talent management.
What is most valuable?
The software is easy to learn and use. When compared to SAP HR and SAP HCM, the tool is easy to access and understand. We have a hierarchy and structural connectivity in Workday. There is a certification for the solution and when we do it, we become the certified partners of the company.
What needs improvement?
The solution has some features missing when you put them in the test studio or Confluence Studio. I would like the tool’s coding to be easier to understand and automated. Most of the coding these days is automated. Any query given can pull the answer directly which can make the solution easier to understand.
For how long have I used the solution?
I have been working with the solution for four years.
What do I think about the stability of the solution?
I would rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
I would rate Workday’s scalability an eight out of ten. My company has a thousand users for the solution.
How are customer service and support?
I am satisfied with the tool’s customer service and support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We used SAP HCM before Workday. We switched to Workday because of the features.
How was the initial setup?
I would rate the setup of the solution an eight out of ten. The tool is deployed on the cloud. The solution’s implementation took only hours to complete.
What's my experience with pricing, setup cost, and licensing?
I would rate the solution’s pricing a six out of ten.
What other advice do I have?
I would rate the overall solution an eight out of ten. I will recommend this solution to other users.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Human Capital Administrator at a outsourcing company with 10,001+ employees
Worked well for the agents for performance reviews but not for the HR and recruitment teams
Pros and Cons
- "It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work."
- "There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult."
How has it helped my organization?
When I used to work on Workday, some of the info wasn't accurate, and I had to double-check via Sage People. The company that bought us wanted to use their own product. Their product was Workday, and our product was Sage People. They told us that Workday is like Sage People, but something didn't add up. I always used Sage People as a backup tool for Workday.
What is most valuable?
It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work.
What needs improvement?
There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult.
For how long have I used the solution?
I've been using Workday since 2020. It has been around two years. I don't know the version that we had. All I know is that for HR, we've got access to everything, and employees have got access to their payslips, etc.
What do I think about the scalability of the solution?
It was being used by the whole call center with more than 250 agents.
Which solution did I use previously and why did I switch?
When a company bought us, we were still working on Sage People. That's how Workday came to us. If I could choose between Sage People and Workday, I'd go for Sage People. It's the best.
How was the initial setup?
It's straightforward, but you need to know it in order to work on it. You need training on Workday.
What other advice do I have?
To those considering using this solution, I'd advise doing a proper check. Pay attention and ask more questions.
I'd rate Workday a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Application Development Specialist at Accenture
A user-friendly, unifying capital management solution, with little, to no, customization required for use
Pros and Cons
- "We like the fact that this solution is very user-friendly, with a straightforward user interface."
- "We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market."
What is our primary use case?
We install this solution for our customers to use, for capital management purposes.
What is most valuable?
We like the fact that this solution is very user-friendly, with a straightforward user interface.
What needs improvement?
We would like to see improvement in the mobile app variant of this solution. The time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market.
For how long have I used the solution?
We have been working with this solution for three years.
What do I think about the stability of the solution?
We have found this to be a stable solution during our time working with it.
What do I think about the scalability of the solution?
We are informed bu our customers that it is an easily scalable solution.
How was the initial setup?
The initial setup of this solution is very easy, and the deployment will take a maximum of one week to complete.
What other advice do I have?
We would recommend this solution to organizations looking for a unifying product, as there is very little need for customization or development and it is easy to use from implementation.
We would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Senior Solution Engineer at a tech vendor with 10,001+ employees
Good solution for planning but UI is somewhat cumbersome
Pros and Cons
- "Workday's best features are planning and finance."
- "Workday would be improved with more API connectors."
What is our primary use case?
I mainly use Workday for job requisitions, CRM, and HCM.
What is most valuable?
Workday's best features are planning and finance.
What needs improvement?
Workday would be improved with more API connectors. Its UI is also somewhat cumbersome.
For how long have I used the solution?
I've been using Workday for a year.
What do I think about the scalability of the solution?
Workday's scalability is good.
What's my experience with pricing, setup cost, and licensing?
Workday is moderately priced - I'd rate its pricing three out of five.
What other advice do I have?
I would rate Workday as six out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Product Manager at a retailer with 10,001+ employees
Stable and easy to use enterprise management solution used to manage employee information and processes
Pros and Cons
- "It is easy to use and straightforward."
- "It is easy to use and straightforward."
- "This solution could be made easier to use by continuing to release new improvements."
- "This solution could be made easier to use by continuing to release new improvements."
What is our primary use case?
Our HR team use it to manage all employee information and processes.
What is most valuable?
It is easy to use and straightforward.
What needs improvement?
This solution could be made easier to use by continuing to release new improvements.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and support?
I have not needed to contact customer support.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Enterprise management solution used specifically for financials, payroll and recruiting
Pros and Cons
- "We use this solution to manage financials, payroll and recruiting."
- "We use this solution to manage financials, payroll and recruiting."
- "In a future release we could like to have access to asset, supply and treasury management functionalities."
- "In a future release we could like to have access to asset, supply and treasury management functionalities."
What is our primary use case?
We use this solution to manage financials, payroll and recruiting.
What needs improvement?
In a future release we could like to have access to asset, supply and treasury management functionalities.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I would rate this solution a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Updated: March 2026
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