Workday Reviews

I mainly use Workday for job requisitions, CRM, and HCM.

Workday's best features are planning and finance.

Workday would be improved with more API connectors. Its UI is also somewhat cumbersome.

I've been using Workday for a year.

Workday's scalability is good.

Workday is moderately priced - I'd rate its pricing three out of five.

I would rate Workday as six out of ten.

• By leveraging the business process framework that the product delivers, and the built-in workflow, it has forced individuals to be more accountable to their managers and employees. 
• It also enforces cleaner data; you cannot just push data into the system without validations. 
• There is no need for SQL updates to a database to fix data issues.

The flexibility to integrate with the product. It has several tools, out-of-the-box, for integrations. It delivers pre-built interfaces for specific vendors, pre-built generic integrations to extract or push data into Workday through configuration.  

Workday also delivers tools that allow you to build your own custom interfaces.  So for me it is the ease of integration with the product. 

In addition to the integration tools, I would also say the system being a fully consolidated system. All the transactions and configuration are co-located in one fully in-memory system, so there is no need to go to different data sources (multiple DBs) to pull data; it’s all in one place.

Analytical tools have needed improvement. Workday has just released Prism Analytics, to replace the current analytical tools, so it’s in the early stages.  Workday has great reporting capabilities today, but if we don’t have a fully consolidated system we need the ability to marry that external data with the Workday data to perform analytics. Prism will enable this to occur.

No issues with stability.

No issues with scalability.

Leveraging community, and the ability to open cases with Workday, allows for quick turnaround with both other Workday users and the Workday team itself.

In the beginning it is difficult to wrap your head around the in-memory pieces, and which configuration drives what functionality. It’s like any other software in that manner, and it’s about digging in and learning it.

Implement what you need, purchase what you need as you need it.

I would highly recommend it to anyone. It’s the only fully consolidated in-memory application on the market.

The API’s have enabled us to really deliver reliable automation to the company. This isn’t just critical, because we can create ease of use, though that is really nice. Reliable, auditable integration has reduced the complexity and cost of our ongoing audits. Users get the access they need, when they need it, and it is removed when we need it removed. Workday, for us, is the tip of the spear for so much of what we do downstream.

If there was something to really point out here, it isn’t what Workday has done or offers, but what it hasn’t done that has been so powerful. We struggled to have successful implementations previously, partly because of our desire/need to implement features and functionality that are uncommon. Workday bases what they do on a large set of customers and the requirements laid out by the law. Being required to color inside the lines has helped us focus on what makes our company unique when it comes to pay, vacation, benefits, etc. Don’t get creative; get it right.

There is too much of a one-at-a-time concept in the workflow. The system is designed with the object model in mind, which is brilliant. Transition from one thing to the next is a never-ending relationship experience. As a leader, however, there are many times when merit and performance are not in isolation and one employee at a time. More thought into seeing the department or departments as a whole would be really valuable.

We use Workday as the source of all employee data. This means that via integrations built in-house, if as a new employee you are onboarded with Workday, you have accounts everywhere else. As a manager, I give it a 3/5. Lots of great data, but since I don't do this all the time, I find it to be not all that intuitive. Much of this may be based on how workflows have been implemented, but it nonetheless leaves much to be desired. Also, while the browser is powerful, the mobile app is so limited it is mostly useless. Lastly, as a power user I would give this a 2/5. So much can be done with the tools, but we constantly run into roadblocks that can only be pushed through with a hard to find, incredibly expensive contract resource. This is the only SaaS product I can think of that we have this experience with.

We went live June 2012 after a six month deployment project.
We use Workday for our HCM and have for several years.

We are an Oracle shop and used the HCM module. The switch was our push to focus on HR as a product in a best-of-breed approach, as the implementation we had in our ERP was largely ignored and disliked.

The technical implementation was straightforward with data dumps and use of their well-documented API’s. The complication came in applying policies to the system and training our users. The complexity was, and continues to be, enabling the power user to take advantage of the power of the tool without reaching out for help.

The beauty of it being a SaaS product is that we are always on the most recent version and we always opt for an early upgrade when there are new releases.

When we priced out this system, it was one of the most expensive solutions when compared straight up with other HCM replacements. The trick is in seeing its total cost now and going forward in comparison to everything else. Between risk reduction, audit reduction and knowing that in many ways we can stop thinking about HR as an issue to solve, we have seen great value. The answer lies in how you want to structure the TCO over ROI.

Don’t dip your toe in the water, jump in. With a solution like this there are great returns to be had, but you need to invest in really using the API’s, building automation with workflows and centralizing HCM here. If you keep recruiting, performance management, etc. outside of the system you will have purchased an airplane so you can drive around the neighborhood.

I was using Workday at my previous company. The company that I'm currently working for does not use Workday.

We were using it as a people management system to manage people's data.

I found the analysis features to be very useful for our company. I also found the modules installed to be aligned with our company's KPIs. These were the two features that stood out. So, the data part of it was what stood out while using this software.

It was also easy to navigate.

The user interface could be better. Everything else was fine.

I used it for one year.

It is stable.

It is scalable.

They are very good. They're always responsive, and they do provide solutions. I would rate them a five out of five.

Positive

It was straightforward. I would rate it a three out of five in terms of the ease of setup.

It is on a yearly basis.

I would rate it an eight out of ten. I had minimal issues with the software. The issues that I experienced were things that we were able to fix.

Workday is used for a combination of things, such as looking at new opportunities, for example, the company publishes openings that are available to users. It is a place where employee profile content is housed so that other people in the company can be discovered and understand the organizational structure.

The most valuable feature of Workday is the ease of navigation to browse the application. The solution can hold information about the company and people with accounts can be discovered by others in the whole company.

The navigation of Workday is good but could be better.

I have used Workday within the last 12 months.

In different companies, I have used all of the core features. I have also used it for HR and worked with the recruiting functionality.

The most valuable feature is the ease of reporting.

The implementation could have gone a little smoother. Typically, they give you credits for hours to use, and you go through them quickly. Then, they charge you per hour on calls after that, so I had to negotiate it because I implemented it myself and did not use an outside party.

With respect to technical support, there is some room for improvement.

In the future, I would like to see better artificial intelligence in recruiting capabilities.

I had used Workday for approximately seven years, but I have now left that position.

This is a reliable solution.

I did have an opportunity to scale it. At the first company, there were approximately 2,500 users. In the second one, the number of people using it was closer to 4,000.

The technical support is very good when you get through to the right person.

I have used Workday in two previous roles. At one company, I installed it, and at a second one, I helped to implement it.

The deployment is a little bit complex and I had to purchase additional support hours to complete it. It did not take a long time, although it was also not quick. If you consider what is probably common for most people implementing any type of system that size, I was probably about six weeks late on the deliverable.

I deployed it myself.

Licensing fees are paid on a yearly basis. The pricing is good from an HR perspective, although management gets upset after spending $500,000 a year, every year. As the cost continues, you get a little pushback from finance. It is not a cheap solution.

There is an additional hourly charge for support once you are finished with the credits that are included.

This is definitely a product that I recommend. I still think it's one of the better solutions that you're not paying for customization with. There are better products out there, but you have to customize them. Then, you're paying for increased costs with deliverables. You create a lot of spaghetti strings on customization, then you have to hire consultants to do the work.

I would rate this solution a nine out of ten.

We are a very large international enterprise company and use the solution for reporting. I'm the Global Payroll Project Manager at our company and we're a customer of Workday.

I haven't had a chance to go into things too deeply yet, but I like that it's intuitive to use, a very usable tool and it's easy to find the data you're looking for. I've worked with SAP before, and that's much more complicated. I also use the My Learning tool regularly. It's very good. 

For now, it's difficult for me to come up with anything that needs improvement. It's possible that the way things are integrated could be improved but if you've used SAP then Workday is actually pretty good. It depends where you've come from. I think they do a good job.

I've been working with the solution for a few months, but the company has been using it for several years. 

It's really stable. We use it globally and have 100,000 employees. And I know that there are no big issues with the stability of the tool.

I worked with Oracle previously and I prefer the Workday interface. I also prefer the Workday reporting.

I would rate this product an eight out of 10. 

I would say the most value comes from the annual review features. It is well laid out and easy to complete. It makes the process of annual reviews simple and concise.

It is more efficient than any methods/processes I have used in other companies. The simplicity of the system is very valuable.

The ability to drive more analytics on a customizable level would be helpful.

One year.

No problems with deployment.

No problems with stability.

Scalability has not been an issue.

10/10

10/10

No previous solutions.

Straightforward.