Workday Reviews

It is our HR source of data. It performs okay.

It stores everything for the employee. It has also been able to store the information that we use for our payroll demand.

It is quite user-friendly. We can store all the employee data information on it.

I cannot really use Workday, because they don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries.

In terms of reporting, we have to rely on a consultant to do the report customization. If we have an employee who is working for two or three countries, we don't have a simple global employee number to keep track of them, because then you have to use a separate employee number for different countries.

The most important thing is to be able to do your own reporting, which it can't do. We rely so much on our consultant to customize reports for us. Also, if you want to have authorization of certain roles, there is a lot of inflexibility in how the authorizations can be set.

For time management, it does not have a calendar generator. For example, if you want to have a shift calendar for an entire year, you need to push the entire year's calendar into the system instead of being able to generate it using a time management pattern.

It is stable.

You must have your internal technical support people be able to follow up after you have gone live. The reason is because there are many things that you can't do as a user, and you need someone to support you technically. Things like customized reporting, user authorizations, and implementation of new modules needs to have someone who is able to do the technicality of your configurations or your customization for you after you have gone live.

We did have another solution previously. We switched because we required something that was available regionally in order for us to keep track of employee data.

With a bigger budget, I would recommend SAP.

I actually preferred SAP HCM. Comparatively, I felt that SAP HCM is more comprehensive, cost competitive, and the salary and payroll in the country is available. It has more in-depth functions that you can actually use, including doing a hot query in SAP. You can even use the data within the system to turn up a report easily without having to depend on a technical consultant to do the customization for you.

Most important criteria when selecting a vendor:

• It works for all the countries that we have.
• We are able to implement it.
• It can handle all the necessary modules within the system, such as authorization of benefits and time management.

• Easy to use
• Interactive
• Cloud
• SaaS VF

• Reliability
• Performance
• Maintenance of the HR system

They can work on getting the clients to work on their support model. Most of the client's current support model for their legacy system will be quite different to what it will be when it's Workday.

More than three and a half years.

Nope.

Nope.

Amazing with the support team. Their response time is really good.

No.

Complex, as it's moving to a different system, getting the stakeholders together, and making them make decisions.

It's good and fair with the modules it offers.

Other cloud apps like Salesforce, Fusion, etc., but nothing stood a chance against this product.

Great product, think about the BAU/support. It changes the way old ERPs work and creates a whole set of changes to how the BAU works.

I'm doing high-level research - I analyze the HCM market for some academic research. So, it's not really a business initiative.

Stability in one single version is the most valuable feature of this solution. It's actually a cloud-native solution and based on the community for development. It is a very good open architecture and able to interconnect with other systems. And it is very stable and very fast in terms of response.

Reporting system should be improved. It is quite static based on historical data. It misses features relative with predictive analytics. For the data-driven organization, it is not on par. The second area that needs improvement is localization with the different jurisdictions.

It is very stable and fast in terms of response.

It is highly scalable.

I was completely satisfied with the technical support, the interface, and the performance.

It was local and basically all spread, so each country used their own local HR system. So we didn't replace HCM by HCM.

I am just a consultant and we don't have any formal association with any software vendor for ethical principles.

I was completely satisfied with the technical support. There are no bugs or performance issues.

I have used SAP HCM and Oracle Taleo.

I would rate it an eight out of ten.

I use this solution to gather customer requirements and then generate reports, configuring BPs and other HCM related transection like Hiring, termination, job change, Name change etc. 

The most valuable feature is the reporting. HCM prepares reports that describe the performance and other details.

The user interface is good and very easy to use.

The security console should be made less complex. This way, if anybody wants access to a particular business object then they can simply send a request to access the corresponding parts. Once the administrator sees the request, they can set permissions to specify whether the user has access or not.

I would like a report that searches for and produces a list of all the business objects that are based on a function area.

I have been using Workday for 5 years.

I have not had any issues with stability.

We have had some errors in reporting but they were easily solved. 

This is a scalable solution.

I have not been in contact with technical support.

I have experience with database-based ERP systems and this solution is easier to use.

The initial setup is straightforward.

The length of time required to deploy Workday depends on the complexity of the requirements. The average is probably one week.

My advice to anybody who is implementing this solution is to first prepare the company so that Workday will best support the organization. You need to integrate it properly into the business. After that is the security configuration, which is the complex part.

Moving to a cloud solution after using an on-premises solution has given me some difficulty because there is a gap. However, the user interface is easier to use.

I would rate this solution an eight out of ten.

We use Workday for our employee onboarding and their entire lifecycle. We try to use certain aspects of Workday, such as currency management. For example, if they put in their expenses and they need to have them reimbursed, we use Workday.

Before the onboarding process, they have the hiring process, then they enter the recruitment phase. Once the recruitment is complete in Workday, they have to create a profile for these employees in the system.

The main data will always be in Workday. You are using it as a CRM.

The platform itself is very robust and I generally like the reporting and analytics capability.

The UI, UX (user experience) is very bad. It is not very interactive. As a user, when they look at Workday, they find it difficult to navigate. If they have any queries, I am not able to launch a case. I have to find a solution to my issues.

For an IT user, it might look like a large platform but from an end-user perspective or someone new to IT, they will find it to be very difficult.

In the next release, I would like to see better case management, knowledge management, improve the UI/UX, and provide more integration options.

Also, I would like to see it become more user-friendly.

I have been using Workday for six months to one year.

It's pretty stable. The coding platform is very solid, which means it's pretty stable.

This solution is scalable.

The availability of technical support could be better. The wait time could be reduced. The resolution time could be faster.

I would rate the technical support a seven out of ten.

We are currently using ServiceNow and we integrate it with Workday.

The initial setup is pretty simple.

You may need some help, but it's not very complex.

Depending on the complexities, it can take two to three months to deploy.

I am working with a product called ServiceNow, but we use Workday for some interfaces. We help with the integration and data from Workday. We are using Workday for our client's companies. 

Our company is part of Bitpro and we use our internal systems.

The technical support needs to improve in reducing their wait time.

If they have time, then I would suggest the look at ServiceNow. They have the platform to cater to other departments, from customer service to security or IT service management.

If you don't have a large number of business requirements where you want to be complete within six months, the Workday would be a good option.

I would rate this solution a seven out of ten.

Performance and good usability are the two most valuable features of this solution. 

It has missing functionalities. Specific countries, like Germany, didn't have the option to do payroll. Now we need to look for another product for HR. Then it becomes complicated because then it takes time to integrate. The workforce management also needs improvement. 

In the next release, I would like a complete full-stack for HR, especially payroll abilities in all countries. At a high-level, this solution has everything else that is needed. 

It's very stable. We haven't had big problems with it. 

It's absolutely scalable. It's a cloud solution, it's built for scalability. This product is built for the cloud which is why it's extremely scalable. 

Customers said that they have a good knowledge-base community. 

The initial setup was easy. It's on the cloud, so you just set how many users you need and they activate it and that's it. 

The setup normally takes around a week. The time it takes depends on the technicalities and functionalities. 

I would rate Workday a seven out of ten. No software would get a ten because there is no existing software on the market that is perfect. 

We use Workday for HR services and found the software to be very user-friendly compared to the previous software.

It has tremendously improved user satisfaction and the adaptability of the application.

It does not integrate with some of the career management softwares, like LinkedIn.

For three years.

None.

None.

None.

I would rate them as very good.

I would rate them as very good.

Initial setup was simple.

Installation was done in-house.

We use this solution for talent management including employee access, employee approval and various aspects of the internal HR talent tool.

The integration and access levels that provide consolidated information has been most valuable. 

This solution could be improved by providing user-level access to customization capabilities. Users currently rely on more technical teams to customize reports, for example.

I have been using this solution for three years.

This is a scalable solution. 

We do have make use of the Workday customer service team. We have an internal technical team and we have to raise a ticket for them to solve any issues.

The initial setup is not straightforward. 

The pricing for this solution is fairly high. It is not affordable for small and mid-sized companies. 

First time users, understanding accessibility and consolidated data is fairly easy. The solution improves productivity for users and reduces the need to switch between different tools. The confidentiality of the data can be maintained and secured sing Workday.

I would rate Workday a seven out of ten.