Workday Reviews

We only used Workday for the APS or the time acquisition model. Only about 30 people used the solution at the bank. 

Workday is highly intuitive from a customer experience perspective. It was effortless for us to understand what to do even though we didn't have any related training. It was easy to use without guidance.

I'm not sure they have added this feature yet, but there should be a cellphone version, so we do not need to do it on a laptop. I'd like to log in on a cellphone and have the same features. I'm not sure if that is already available or if it's on the roadmap, but that would be a great feature.

We used Workday when I was working at a bank in my previous role. Currently, I am working at a a local airline in Mexico that doesn't have a CRM. I used Workday for about a year and a half. 

Workday is stable.

It was already deployed when I joined the company, but the people involved in the deployment process say it is scalable. 

I rate Workday support eight out of 10. I only required assistance from Workday a couple of times, but they responded promptly every time. 

Positive

Setting up Workday is straightforward.

I rate Workday eight out of 10. We did not require training to use Workday, but they provide a lot of supporting material that's useful to help everyone embrace the solution. In my experience, there are always some people who are hesitant to work with a solution like this. 

The materials are a good way to overcome because you can show them the benefits they would get by embracing this new way of working. Highlight some facts and data about the benefits they would get by implementing a solution like this.

We use the platform for tasks, including applying for leaves, communication, and adhering to our organization's policies through efficient goal setting and reviews.

The platform doesn't help me in decision-making as I have used it only for basic applications, including applying for leaves and managing calendars.

They could provide a web chatbot feature in the dashboard for Workday.

We have been using Workday for eight or nine years.

I rate the product's stability a seven or eight.

We have over 2000 employees in our organization using Workday.

The product can be deployed on the cloud.

I recommend Workday to others and rate it a seven out of ten.

I am referring to a specific use case in terms of implementation. We are currently implementing Workday as our entire HRMS solution. This means that all employee-related data will be stored in Workday.

Internally, we are currently using ReadyHR. However, we plan to migrate all employees to Workday so that we can manage their entire hire-to-retire lifecycle on a single platform. This includes onboarding, compensation, transfers, and other employee-related activities and events.

The goal is to manage our entire workforce on Workday. At this point in time, payroll processing is handled internally by another application. However, we plan to implement the Workday payroll module in the future. This will allow us to process payroll directly through Workday.

However, for our global go-live, we will only be implementing the core HR modules.

The most valuable feature of Workday is its user-friendliness. I like that you do not need to do a lot of coding to use Workday, unless you are using Studio. Even in Studio, you only need to write code for heavy integrations.

I also like that Workday is hierarchy-based and business object-based. This makes it easy to understand and use. Previously, when we used PeopleSoft, we needed to have knowledge of SQL (NPL SQL) to create integrations or reports. However, this is not required with Workday. We just need to apply the right logic, and Workday will do the rest.

I also appreciate that Workday is well-organized. There is a step-by-step process that we need to follow to configure the system. This makes it easy to implement and use.

I would really like to see a more robust timekeeping solution in Workday. Currently, most organizations are using Kronos for timekeeping and Workday for HR data. They then integrate Workday with Dimensions to manage time-related activities and payroll processing.

I think if Workday could enhance its timekeeping solution to match the functionality and flexibility of Dimensions, it would be a really good product.

Another area for improvement is payroll. Workday payroll is not very extensively used in the North American market, but it is more widely used in Europe. There is a lot of complexity in payroll processing in North America, but I think there is still a lot of room for improvement in Workday.

In the next release, I would like to see pre-built or predefined connectors for Dimensions and other applications. Currently, we have to use Boomi or another middleware application to integrate Workday with these systems.

I think pre-built connectors would be very helpful, especially for Dimensions, which we do not currently have a connector for.

I have been actively using Workday since November 2016. I use the latest v40. 

It is a stable solution. I would rate the stability a ten out of ten. 

I would rate the scalability a ten out of ten. I'm a big fan of Workday.

There are around 2,000 end users using this solution in our organization. We use it on a daily basis. 

I am not really happy with the support because there was one project that I was working on, and we tried to reach out to them, but we did not get a proper answer. And it seems like the people sitting over there are not aware of the product that they have built.

Negative

I'm currently working as the Head of Delivery and taking care of all the ERP projects from Upshoot. The practices that come under my purview are Workday, PeopleSoft, Oracle Fusion, and Kronos timekeeping (now UKG Workforce Dimensions).

We switched to Workday because of the scalability, feasibility, and flexibility of the product. So we liked the user-friendliness and how the system is kind of robust.

I would rate my experience with the initial setup an eight out of ten. It is fairly easy to set up. It helps me a lot in terms of building competency because you need logical thinking rather than a lot of technical acumen to configure the application. 

So if you know the concept of HR data, like how HR data works, how the organizations work, how the business structure works. What hierarchy is. In that case, if you know the concept, it becomes really easier to configure the system.

Workday is a SaaS application. So it's always on cloud. We are not using a hybrid cloud or private cloud. It's a public cloud. Private cloud is going to be expensive. We did that. We tried to do that for Amazon, but it was expensive.

We are in the process of implementing Workday internally. We have extensive experience with Workday, having helped Expedia migrate from PeopleSoft to Workday. We are currently supporting them in advanced compensation and payroll reporting on the NHR side.

We are currently implementing it internally for PeopleTech. Earlier, we used Oracle Fusion for our US location, but the plan is to implement Workday for all locations, including the US, Canada, India, and Singapore.

We do have this competency inside, so we are doing the implementation by ourselves. And as we have a good number of Workday consultants internally working with us.

Our practice head, the one who is primarily managing all work-related implementations and activities, is kind of certified in Studio and has a couple of other certifications on other modules as well. So, we are internally implementing it by ourselves. And then, for migration purposes, you are going to take the help of some Workday partner.

We have a team of four Workday consultants who are primarily working on this implementation, apart from other stakeholders like HR and other people from business. 

Deployment took us some time because a lot of things were unstructured, not streamlined, and not organized. So we tried to collect a lot of historical data and try to do a lot of data cleansing.

So, the implementation will take the next three or four weeks. This implementation will be completed, and then we should be ready for the migration to production or to go live. It took us around six to seven months to complete the implementation. For maintenance, we don't need more than one or two people.

If it is implemented properly for all the locations, then definitely ROI would be around seven out of ten, where one is no return, and ten is one hundred percent return on investment.

I would rate the pricing a seven out of ten, one is low, and ten is high price. Workday is not that cheap. There are no additional costs to the standard license. 

I would recommend using the solution. 

Overall, I would rate the solution a nine out of ten. 

Workday is easy to use. Timesheet and resource management are also easy.

The solution has to work a lot on financial integrations, material management and CRM modules. 

I have been working with the solution for three to four years. 

Workday is scalable, and we have 40,000 users for it. 

The tool's customer support is good. 

Positive

Workday has saved us time by at least 40 per cent. 

The tool is easy to maintain and requires around two to three people. Workday is flexible, but SAP and Oracle are better regarding integration with other products and stability. I rate it a nine out of ten. 

When I used to work on Workday, some of the info wasn't accurate, and I had to double-check via Sage People. The company that bought us wanted to use their own product. Their product was Workday, and our product was Sage People. They told us that Workday is like Sage People, but something didn't add up. I always used Sage People as a backup tool for Workday.

It was more efficient for the agents for their performance reviews, but when it came to HR and the recruitment team, it sometimes worked, and sometimes, it didn't work.

There were a lot of issues. There were consistency or accuracy issues with the data we had, and every time we had to pull reports in Workday, it was difficult. 

I've been using Workday since 2020. It has been around two years. I don't know the version that we had. All I know is that for HR, we've got access to everything, and employees have got access to their payslips, etc.

It was being used by the whole call center with more than 250 agents.

When a company bought us, we were still working on Sage People. That's how Workday came to us. If I could choose between Sage People and Workday, I'd go for Sage People. It's the best.

It's straightforward, but you need to know it in order to work on it. You need training on Workday.

To those considering using this solution, I'd advise doing a proper check. Pay attention and ask more questions.

I'd rate Workday a seven out of ten.

We install this solution for our customers to use, for capital management purposes.

We like the fact that this solution is very user-friendly, with a straightforward user interface.

We would like to see improvement in the mobile app variant of this solution. The  time sheet entry and approval, and the geo-tagging features all need to have their functionality updated, in order to be comparable with other products on the market.

We have been working with this solution for three years.

We have found this to be a stable solution during our time working with it.

We are informed bu our customers that it is an easily scalable solution.

The initial setup of this solution is very easy, and the deployment will take a maximum of one week to complete.

We would recommend this solution to organizations looking for a unifying product, as there is very little need for customization or development and it is easy to use from implementation.

We would rate this solution a nine out of ten.

We primarily use the solution for benefits administration and talent management. We can also manage HR and administration. We use the solution worldwide. 

It's for absence management. For platform and feedback management, both for myself and for my coaches. We use it for performance, in general, across the company. It's for onboarding. 

For example, I've been provided with monthly pay slips through Workday, I can have available all the pay slips and other information, personal information, such as certificates for tax and personal purposes. Everything is in Workday as far as personnel is concerned.

I like the usability and responsiveness of the application.

The interface is fine.

It's easy to set up.

It is stable.

It could be expensive, however, that is not something that is my concern as it is my company's concern, in terms of pricing. 

The user interface could be modernized somehow. 

Errors are not very clear in some cases. I've been experiencing some issues within the application that the error messages or what I needed to do were not very easily clear to me. I needed to contact an expert in order to facilitate the problem resolution.

Technical support could be better. 

I've been using the solution for two years. 

It's a very stable solution. There are no bugs or glitches. It doesn't crash or freeze. 

We have about 1,000 users. 

It's a solution that can scale. 

While technical support could be better, it's improved. When I needed their support, it took me some days to resolve my issues. Probably it is not due to Workday's support. That said, in general, it is something that I expect to be improved.

It's very easy to set up. It's not overly complex or difficult. 

I'm not technical and did not handle the deployment and therefore cannot speak to how long it took or the exact process. It was a global rollout. It may have taken six months to a year. 

I'm not sure what the maintenance process looks like. It is a centrally managed application. I don't know which team actually covers it. Here in Greece, we have some application subunits that can support end-users, however, not the actual technical team. It is somewhere in the world. I don't know if it is in America, or if it is in India. I really don't know.

The solution would be expensive for smaller organizations. 

We're a user.

I'd rate the solution eight out of ten.

As I do with my clients when HR topics come to the table, I really, really suggest everyone consider deploying some Workday features. I know it is expensive for some companies. Of course, if the company's a middle-sized company, it may not make sense. However, it is an application that, according to Gartner or other popular reviews, it is the best solution for HR, management, and talent acquisition management.

Workday is currently being used for all finance and accounting, i.e., time and expense, expense reimbursement, and payroll benefits. We're currently still expanding it where there are projects still ongoing.

Workday has improved our organization by being a centralized spot for payroll and benefits information. We use it extensively and plan on expanding our use. 

The payroll and benefits engine is the most valuable Workday solution in my opinion. It is also easy to access. 

The expenses and reimbursements module could be improved. Creating expense reports is time-consuming and inefficient compared to other expense solutions.

Workday could also be easier to use. 

I have been using Workday for two years. 

Workday's stability is fine. It's a cloud product, so it's not going to shut down on us.

Workday is probably the most scalable human capital management platform out there. We probably have more than 4,000 users, most of whom are using it for tracking time, expenses, payroll, and benefits. Also, the accounting department uses it as their ERP. 

We previously used a very old, end-of-life system. 

I was not part of the initial Workday setup so I don't really know.

We used a third-party vendor for the initial deployment and it took about a year and a half or so. 

I don't think we evaluated other solutions before going with Workday. 

The advice I would give to others considering Workday is to know that it's big and time-consuming. I would rate this solution a seven out of ten