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reviewer1753278 - PeerSpot reviewer
Senior Human Resources Specialist at a tech services company with 11-50 employees
Real User
A strong HR activities solution with an easy to use interface
Pros and Cons
  • "This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers."
  • "We would like to see improvement in the initial launch of the product, as it is currently quite slow."

What is our primary use case?

We use this solution for all required actions around people-related activities, such as on-boarding new staff and transferring internal position changes.

How has it helped my organization?

This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers.

What is most valuable?

We find the customization of the database to be very useful for our organization.

What needs improvement?

We would like to see improvement in the initial launch of the product, as it is currently quite slow.

We would like to see the addition of a dashboard feature, to enable faster access to regularly performed tasks.

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May 2025
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For how long have I used the solution?

We worked with this solution for two years.

What do I think about the stability of the solution?

We have found this to be a stable product; we haven't experienced any issues with performance.

What do I think about the scalability of the solution?

This is a very scalable solution.

How are customer service and support?

The customer support for this solution is good. When we submit a request to them, they provide a timeline for the work to be completed and always come back to us.

How would you rate customer service and support?

Positive

What about the implementation team?

The implementation of this solution was carried out in-house.

What's my experience with pricing, setup cost, and licensing?

This is a more costly solution than comparable products, and training is not available in the open-market, so this has to be purchased separately from the vendor.

What other advice do I have?

We would advise organizations to look into the full costs of this product, including the cost of training their employees to use its features . They should also ensure that they can meet the bandwidth requirements of the solution before implementation.

We would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Download our free SAP SuccessFactors Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free SAP SuccessFactors Report and get advice and tips from experienced pros sharing their opinions.