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reviewer1496493 - PeerSpot reviewer
Associate Director at a financial services firm with 10,001+ employees
Real User
Feb 22, 2021
Great for configuring on a variety of machines; very stable and scalable
Pros and Cons
  • "It's a reasonably priced solution."
  • "Could be more user friendly; security features should be improved."

What is our primary use case?

In our company, this solution is mainly used for configuring devices and enabling them to be used by multiple users. I'm a developer. 

What is most valuable?

The product is valuable if you don't want to spend a lot of money configuring your own devices on different machines. I like that if I only want to use limited features, I don't have to pay for it. 

What needs improvement?

The solution is not particularly user friendly so that could be improved. With Microsoft Azure it's quite difficult to do anything freely or try my hand at something new. I think the solution is also lacking in security. I'd like to see the option of a free account for carrying out a POC and the ability to play around with the solution without any restrictions. 

For how long have I used the solution?

We've been using this solution for a year. 

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What do I think about the stability of the solution?

This is a stable solution.

What do I think about the scalability of the solution?

We have the server on cloud so it's scalable according to demand. All of our staff use it, and we have 15,000 users.

Which solution did I use previously and why did I switch?

I previously used AWS. In comparison, Azure is a little restricted because of the security features and, as a developer, I'm not comfortable with that. AWS is more user friendly and in general, people find it easier to use. AWS is easier to install and to experiment and play around with to get a feel for the product.

How was the initial setup?

There is no setup as such, it's on a server and it's a matter of configuring on the cloud. If you need, you can spawn 3,000 machines with a single execution and 10,000 or so test scripts within minutes.

What other advice do I have?

I would definitely recommend this solution. 

I rate it an eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1260291 - PeerSpot reviewer
IT Infrastructure Architect at a non-tech company with 10,001+ employees
Real User
Feb 21, 2021
Secure cloud platform that is stable and scalable, and they have good support
Pros and Cons
  • "There are many different components such as SaaS, PaaS, and API so every month they are releasing a few hundred new features."
  • "It is constantly updating. There are weekly releases, sometimes daily releases, and there should be fewer that are consolidated into one."

What is our primary use case?

We use this solution for IaaS, SaaS, PaaS security, identity, and Kubernetes.

What is most valuable?

I like everything, overall.

It's a cloud platform so it's alive.

There are many different components such as SaaS, PaaS, and API, so every month they are releasing a few hundred new features.

What needs improvement?

It is constantly updating. There are weekly releases, sometimes daily releases, and there should be fewer that are consolidated into one.

For how long have I used the solution?

I have been using Microsoft Azure for six years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

It's a very scalable solution. It is not really the number of users we have, but rather, it is more a case of service PCs. We have 70,000 or more.

How are customer service and technical support?

My experience with technical support has been good. They are very supportive.

How was the initial setup?

It's as complex as it wants to be. There's nothing initial about it.

What's my experience with pricing, setup cost, and licensing?

It's an OPEX model, you pay as you go, or you can reserve funds.

Pricing can always be better.

What other advice do I have?

It's a good product and I recommend it to others.

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Microsoft Azure
December 2025
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Senior IT Manager at a pharma/biotech company with 1-10 employees
Real User
Top 20
Feb 7, 2021
Easy to use, good integration with Active Directory, and quick support
Pros and Cons
  • "The feature that we like best is integration with Active Directory."
  • "It would be advantageous if the dashboard had more clarity, in terms of the visibility that it provides."

What is our primary use case?

We use Azure for storage, virtual machines, virtual networking, and our VPN.

We have the Microsoft Firewall set up, and we use Blob Storage.

There are many different features we use, based on different requirements.

What is most valuable?

The feature that we like best is integration with Active Directory.

Azure is easy to use.

What needs improvement?

It would be advantageous if the dashboard had more clarity, in terms of the visibility that it provides. The challenge that we are facing has to do with resources and the grouping of them. We have different services that we use and we cannot see all of them until we filter the resource group.

Having inbuilt security would be an improvement. As it is now, Microsoft has a sentinel as a security tool, where you need to integrate it.

For how long have I used the solution?

I have been using Microsoft Azure for more than three years.

What do I think about the scalability of the solution?

This is a scalable product. We have between 50 and 100 people who are using it, and most of them are software developers.

How are customer service and technical support?

The support is very good, and they respond within an hour.

Which solution did I use previously and why did I switch?

We use AWS as well as Azure.

How was the initial setup?

Normally, we log in and then we roll out the services for instances that we want, based on the requirements. It only takes a couple of minutes to deploy.

What about the implementation team?

We deploy this product ourselves and we have a DevOps engineer who takes care of the maintenance.

What other advice do I have?

Overall, this is a good product. We definitely plan to continue using it in the future and I recommend it to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Essam Younis - PeerSpot reviewer
SOA & BP Technical Manager at a computer software company with 1,001-5,000 employees
Real User
Feb 7, 2021
Easy to install, stable, easy to use, and they have good technical support
Pros and Cons
  • "The most valuable feature of this solution is the ease of use."
  • "I would like to see this solution support integration."

What is our primary use case?

We are vendors. We are neutral from the technologies. We provide solutions to our clients as well as implement the customer needs with the different technologies.

We have a multi-channel mobile app solution that we implement, and we have an API deployed on Azure cloud. We use API management in the Azure cloud.

What is most valuable?

The most valuable feature of this solution is the ease of use.

The Azure APIs is monetization. Its support, monetization for prepaid and postpaid are good features that we look for.

What needs improvement?

I would like to see this solution support integration.

For how long have I used the solution?

We have been selling Microsoft Azure for a couple of years.

We are implementing the latest version.

What do I think about the stability of the solution?

Microsoft Azure is stable.

What do I think about the scalability of the solution?

It's a scalable solution. We have approximately 1,000 users who are using this solution.

How are customer service and technical support?

Technical support is awesome! It's very good.

How was the initial setup?

We have installed many competitive products, such as Appigee and IBM, but Microsoft Azure is the easiest one to install.

While I was not a part of the deployment, I know it took them less than a week.

We have a team of 10 to 15 for the deployment, customization, and implementation of this solution.

What other advice do I have?

For anyone who is interested in using this solution, I would recommend it.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Works at a tech services company with 10,001+ employees
Real User
Feb 4, 2021
Reduces work for our IT teams and saves us a lot of time
Pros and Cons
  • "Reduces work for our IT teams and saves us a lot of time."
  • "Quite an expensive solution."

What is our primary use case?

We are customers of Microsoft and I'm an IT architect.

What is most valuable?

The solution reduces work for our IT teams. They don't have to keep things up to date, and we can concentrate on our mission. The best feature for us is the help we get from Microsoft to migrate applications to the latest release and support efforts. It saves us a lot of time. 

What needs improvement?

The cost is a big issue, it can quickly go up if you don't control things. We've set up a system that shuts down machines regularly so we don't run up costs. Sometimes our development teams start up machines and forget to shut them down, and we see our costs go up quite rapidly with monthly surcharges. It would be helpful if Microsoft didn't change the control panels quite so often. It means we need to retrain personnel whenever things change and that seems to have an impact on our IT teams.

For how long have I used the solution?

We've been using this solution for nearly four years. 

What do I think about the stability of the solution?

Stability is good and the solution is easy to maintain. 

What do I think about the scalability of the solution?

Scalability is really awesome. We don't have to worry about it at all, we're really impressed. Everyone in the company uses Azure. 

How are customer service and technical support?

Tech support is great. I find that we get answers quickly. It's just the first line of support that I criticize sometimes because it seems that whenever we open a ticket, they give us a run around with certain questions that basically we've answered. But as soon as we get into the next level of support, it's more advanced and questions are answered quite rapidly. Our tech guys know how to open a ticket and basically provide all the available information that they need. We sometimes have to get through that initial loop, and answer the same questions again and again, until they push us to another level of support.

How was the initial setup?

Four years ago the initial setup was quite complex but lately I find it's becoming increasingly easier, and the set up rules for securities are a lot simpler. These are things that are improving all the time. 

What's my experience with pricing, setup cost, and licensing?

Licensing is on an annual basis. 

What other advice do I have?

If a company wants to concentrate more on their mission and less on supporting infrastructure, they should give Azure a go. I find that it saves us a lot of time.

I would rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1468518 - PeerSpot reviewer
President at a consultancy with 51-200 employees
Real User
Leaderboard
Dec 16, 2020
Very flexible with good stability but needs better technical support
Pros and Cons
  • "The product has been very stable for us so far."
  • "Technical support could be better. They need to be more responsive."

What is our primary use case?

The solution is mainly used for setting up a big data platform on Azure and using some Azure items to navigate the data links and Data Factory.

What is most valuable?

The solution is quite flexible.

The product has been very stable for us so far.

You can scale the solution if you need to.

What needs improvement?

The solution needs to be easier to configure in the future. Right now, it's a bit difficult to accomplish.

Technical support could be better. They need to be more responsive.

The documentation should be more accessible. It's hard to find what we need right now.

It would be helpful if there was more data science or AI implemented in future versions.

The product needs to implement more API capabilities.

For how long have I used the solution?

I've had about two years of experience using this solution.

What do I think about the stability of the solution?

We've found the stability to be quite good. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

We can scale the solution well. If a company wants to scale the solution, they can do so pretty easily.

We have about 20-50 people on the solution currently. We do plan to continue to use it in the future.

How are customer service and technical support?

I've been in touch with technical support and I haven't found them to be overly helpful. They need to improve their support services. The answers take too long to get. We shouldn't have to wait for as long as we do. I'd say, at this point, we aren't exactly satisfied with the level of service they provide to their clients.

Which solution did I use previously and why did I switch?

We previously used AWS. We simply used it for benchmarking.

How was the initial setup?

I can't speak to the initial setup as I didn't have any experience with it. I wasn't part of the implementation process.

I did mage the Azure DevOps deployment.

What other advice do I have?

We're just a customer and an end-user. We don't have a business relationship with Microsoft.

I'd recommend the solution for larger clients, especially if they are based in Europe or America.

In general, on a scale from one to ten, I'd rate this product at a seven. It's been mostly good for us. However, it could use much better technical support and documentation to make things easier.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1417791 - PeerSpot reviewer
Senior Regional IT Infrastructure Consultant at a manufacturing company with 10,001+ employees
Real User
Dec 5, 2020
A feature-rich and stable platform with good redundancy and scalability
Pros and Cons
  • "The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft."
  • "The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage."

What is our primary use case?

Azure cloud is a platform for many things, such as hosting, file services, application or power apps, and data lake. All these things are a part of Microsoft Azure. We're using it as a full suite. We are a big tenant with all solutions for Microsoft. We are using the latest version of Microsoft Azure.

What is most valuable?

The redundancy across different regions is the most valuable. It provides a big value for cloud services, especially for Microsoft.

What needs improvement?

The level of authorization or authorization cascading can be improved. We have the most powerful admins and then we have sub-admins, but the level of authorization is not that easy to handle or manage.

For how long have I used the solution?

I have been using Microsoft Azure for three years. I am using this solution on a daily basis. It is the main platform that we have.

What do I think about the stability of the solution?

Its stability is good. It is very stable.

What do I think about the scalability of the solution?

It is very easy to scale. We have more than 7,000 users. 

How are customer service and technical support?

They are pretty sufficient. I would rate them an eight out of ten.

Which solution did I use previously and why did I switch?

We also have different cloud vendors like Amazon and Salesforce, but they all are for different purposes, so it depends on the service.

How was the initial setup?

The initial setup was simple. It was done in stages. 

What about the implementation team?

We had the full support and dedication from Microsoft for its installation. Its maintenance is done by a vendor, and we also have some technical support from Microsoft when we are doing this stuff.

What's my experience with pricing, setup cost, and licensing?

Microsoft always provides the entry-level solution with a cheap license. Once you start to like the product, then you have to pay for the full package, which is more expensive than the entry-level solution. Every feature comes with a license and a cost. Some licenses have multiple features, and some features require a specific license.

What other advice do I have?

I would advise starting directly with Microsoft and then asking the vendors to recommend the trusted partners to work on the implementation or migration, and not vice versa. First, talk with the architect of the design and see if they can recommend a trusted partner who can do the implementation.

I would rate Microsoft Azure a nine out of ten. It is a big product and platform. It covers many things in terms of features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Unit Manager at a financial services firm with 10,001+ employees
Real User
Dec 5, 2020
Kubernetes service and API management are the most valuable, and it has very good stability and scalability
Pros and Cons
  • "Kubernetes service and API management are the most valuable."
  • "It should have a better hybrid-cloud central analysis. Their support service also needs to be improved. Our main concern is support calls. Our issue is basically related to the technical functionality of the services that we use. It doesn't behave as expected, and support often fails to solve the problem."

What is our primary use case?

We use it to extend our own data centers and banking scenarios for banking solutions.

How has it helped my organization?

It provides us with access to technology that's not available in any other form. It only exists in the cloud. In order to keep our solutions modern, we have to do it through the public cloud.

What is most valuable?

Kubernetes service and API management are the most valuable.

What needs improvement?

It should have a better hybrid-cloud central analysis. Their support service also needs to be improved. Our main concern is support calls. Our issue is basically related to the technical functionality of the services that we use. It doesn't behave as expected, and support often fails to solve the problem.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is pretty stable. It has very good stability.

What do I think about the scalability of the solution?

It is scalable. There are no issues with scalability.

We have a maximum of 200 users. They include internal developers and other types of profiles.

How are customer service and technical support?

Their support service needs to be improved.

How was the initial setup?

It is complex because the solutions are complex. It depends on how you want to do the setup. For our business scenario, it is complex because there are a lot of security rules that are involved in it.

What's my experience with pricing, setup cost, and licensing?

It is competitive with other public cloud providers, and its price is very close to different cloud providers. There is not a noticeable difference between different cloud providers. Otherwise, it would be a risk for them to have services that were much more expensive than their competition. They're pretty much neck to neck on pricing.

What other advice do I have?

I would advise others to go for the closest possible platform as a service. Do not go for infrastructure as a service; go for platform as a service.

I would rate Microsoft Azure a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.