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reviewer1428051 - PeerSpot reviewer
Cloud Business Manager at a tech services company with 201-500 employees
Reseller
Stable and easy to set up but support can be slow at times, and it may be challenging to users who are new to the cloud
Pros and Cons
  • "Azure is stable. I don't have any problems with it."
  • "Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment."

What is our primary use case?

We are partnered with both Microsoft and AWS. We use the Azure platform for our systems, and we are also a reseller that offers architecture and design services. One use case for Azure is building Active Directory Systems and creating a hybrid environment for the customers. Another is SQL Database. The third is systems like Linux 365. So we are reselling managed 365 solutions for our customers.

What needs improvement?

Onboarding customers is a challenge. Sometimes our customers don't know how to deal with the cloud environment. Maybe the customers are more comfortable with the old-fashioned on-premise environment. So it's challenging to move to a new environment in the cloud. Another area where there is room for improvement is maybe security. Also, the interface could use some work. And maybe Microsoft could add some new features for monitoring the environment.

For how long have I used the solution?

Our company has been using Azure for four or five.

What do I think about the stability of the solution?

Azure is stable. I don't have any problems with it.

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December 2024
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How are customer service and support?

In general, Microsoft support is good. But in some cases, it takes a long time. 

How was the initial setup?

The initial setup for Azure was straightforward.

What other advice do I have?

I rate Microsoft Azure six out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
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reviewer1708788 - PeerSpot reviewer
Technical Architect at a tech services company with 10,001+ employees
Real User
It gives you the power to process lots of data, but it could be integrated better with other solutions
Pros and Cons
  • "Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster."
  • "Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process."

What is our primary use case?

I was working on a project with a Czech company related to big data architecture and Databricks. The main goal was to provide a robust architecture to create data lakes with Databricks and Data Warehouse, provide self-service to the business area, etc. And I have experience with SAP as well. So one of our systems connects to create the ETL to load all the data to the data lake and other data businesses like Oracle, SQL, etc.

What is most valuable?

Databricks is really nice because you have the power to process lots of data and you can create queries and provide big analysis for the business using a robust cluster.

What needs improvement?

Maybe Azure could add an address code to create your analysis without SQL or Python because some business users don't want it to code. So it's good to have a service application that connects to the data lake to conduct analysis and simplify the business process.

For how long have I used the solution?

I've been using Microsoft Azure since 2018.

What other advice do I have?

I rate Azure seven out of 10. It's really good, but maybe it's missing some features or some integration so it can work better with non-Microsoft applications.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Azure
December 2024
Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
859,957 professionals have used our research since 2012.
reviewer937401 - PeerSpot reviewer
Chief Financial Officer & Chief Operations Officer at a energy/utilities company with 1-10 employees
Real User
Stable, scalable, and easy to set up
Pros and Cons
  • "It is stable and scalable."
  • "Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us."

What is our primary use case?

It is the backend system to support our SaaS products.

We have its cloud-based latest version.

What is most valuable?

It is stable and scalable.

What needs improvement?

Price could always be better. The features come in quickly, so we're comfortable with the feature set that is available to us.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, we have 10 users.

How are customer service and support?

They are fine with regard to service and support. 

How was the initial setup?

Its initial setup is straightforward. It took about two weeks.

What about the implementation team?

We had an internal team. We had two people do the initial install. They were developers and
system engineers.

What's my experience with pricing, setup cost, and licensing?

Price could always be cheaper. Its licensing and usage aren't always cheap.

We pay monthly.

What other advice do I have?

I would recommend this solution to other users who are looking into implementing such a solution. I would rate Microsoft Azure a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Process Manager at a marketing services firm with 201-500 employees
Real User
Flexible, easy to use, and good technical support
Pros and Cons
  • "The solution is easy to use and flexible."

    What is our primary use case?

    We are using Microsoft Azure for test case management and automation code repositories.

    What is most valuable?

    The solution is easy to use and flexible.

    For how long have I used the solution?

    I have been using Microsoft Azure for approximately one year.

    What do I think about the scalability of the solution?

    We have approximately 300 users using the solutions in my organization.

    How are customer service and support?

    The Microsoft technical support is good.

    How was the initial setup?

    Microsoft Azure's initial setup is simple.

    What about the implementation team?

    We use the help of our organization's system administrator. The solution does not require much maintenance.

    What's my experience with pricing, setup cost, and licensing?

    The license cost could be reduced.

    What other advice do I have?

    I rate Microsoft Azure an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    reviewer1632060 - PeerSpot reviewer
    Information System Auditor (IT Audit) at a financial services firm with 1,001-5,000 employees
    Real User
    Feature rich, scalable, and good technical support
    Pros and Cons
    • "There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments."
    • "The solution could improve by having more security features around my data and the platform."

    What is our primary use case?

    We subscribed to Microsoft Azure, which is a platform as a service where we have our applications in the cloud. We use applications, such as Office 365, on the Azure platform and we are diversifying our infrastructure in the Azure environment from our on-premise solutions.

    What is most valuable?

    There are a lot of valuable features in Microsoft Azure, such as Kubernetes, pipelines, and development environments. Additionally, the Security Center is very useful, I always go in to look at the security features and how those assets in the cloud are being protected.

    What needs improvement?

    The solution could improve by having more security features around my data and the platform.

    For how long have I used the solution?

    I have used Microsoft Azure for approximately one year.

    What do I think about the stability of the solution?

    Microsoft Azure is stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    We have a lot of teams using this solution in my organization, approximately 20.

    How are customer service and technical support?

    The technical support from Microsoft is good.

    What's my experience with pricing, setup cost, and licensing?

    We have an annual license subscription to use the solution.

    What other advice do I have?

    I would recommend this solution to others.

    I rate Microsoft Azure a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Vice President of Delivery & Deployment at TekFriday Inc
    Real User
    Top 20
    Good cost management and billing, simple UI, but needs better alerts management and VPN
    Pros and Cons
    • "The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure."
    • "The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified."

    What is our primary use case?

    I am a Microsoft-certified Azure Admin. I manage Azure infrastructure as well as AWS infrastructure.

    What is most valuable?

    The management part of it is good. Its UI is simple to use. The cost management and billing part is also good. These are the top things that I like in Azure.

    What needs improvement?

    The alerts management should be improved. Alerts management is very complicated to configure. You have to go through a lot of tests and config action groups to set up those things. It is very complicated, and it can be simplified.

    It is good to start with, but as the complexity increases, the usability needs to improve. We are managing only 40 virtual machines, so we are able to make use of the portal.

    The VPN part can also be improved. If you want to set up multi-factor authentication for VPN clients, it is not so easy. The documentation is not so simple for multi-factor authentication.

    I would like to see Azure Data Factory simplified. It is very complex. If they can simplify the data integration part inside Azure, it would be great. They should design simpler integration. They can also have a new service and keep Data Factory as it is. 

    For how long have I used the solution?

    I have been using Microsoft Azure for close to five years.

    What do I think about the stability of the solution?

    A few years ago, it was unstable, but I've not seen any issues off late. A lot of new features are being added to Microsoft Azure, but I have not seen any stability issues.

    The old services are stable. We recently saw a security issue published online. So, the new services might be less stable, but I wouldn't say it is not stable.

    How are customer service and technical support?

    I manage that part. Getting support is very painful because tickets get assigned to different countries. People are in different time zones, which is clearly complicated. Each service is managed by different teams situated in different countries, and synchronizing with them is pretty complicated.

    How was the initial setup?

    It was straightforward. 

    What other advice do I have?

    It is good for a person who is trying it for the first time. There are some solutions, such as CSP, for which they provide direct support. There are some ways to minimize the complexity. You should go through a party that can provide this kind of knowledge before you decide on it.

    I would rate Microsoft Azure a seven out of 10.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Abdul Khaliq - PeerSpot reviewer
    Information Technology Solutions Architect at Injazat
    Real User
    Stable, plenty of features, and scalable
    Pros and Cons
    • "I have found all the features to be good."
    • "The technical support is good, but the response time is poor."

    What is our primary use case?

    I am a system integrator and some of my customers are using Microsoft Azure for one server and others are using 10 servers. I have a few customers that are only using the Office 365 services within Microsoft Azure.

    What is most valuable?

    I have found all the features to be good.

    For how long have I used the solution?

    I have been using Microsoft Azure for approximately one year.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    Microsoft Azure is scalable.

    How are customer service and technical support?

    The technical support is good, but the response time is poor.

    How was the initial setup?

    The initial setup is easy.

    What's my experience with pricing, setup cost, and licensing?

    The price of the solution is reasonable.

    What other advice do I have?

    I rate Microsoft Azure an eight out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    reviewer1333911 - PeerSpot reviewer
    cloud solution architect at a tech services company with 1,001-5,000 employees
    Real User
    Reliable, scalable, and has good support
    Pros and Cons
    • "I like the familiarity of this solution."
    • "The initial setup could be simplified."

    What is our primary use case?

    We are CSP distributors. We are indirect resellers.

    What is most valuable?

    I like the familiarity of this solution.

    What needs improvement?

    No product is perfect, there is always room for improvement.

    The solution to the market and the guidance for the customer should be streamlined.

    From a customer perspective, it can be complex. It's a bit abstract for the customer.

    They need to provide comprehensive and easy-to-understand guidelines for the customers to implement.

    The initial setup could be simplified.

    The customization could be improved.

    I would like things to be easy for the customers and partners.

    For how long have I used the solution?

    I have been using Microsoft Azure for five years. I am a Microsoft engineer. It was my first job, and I have used it throughout the years.

    What do I think about the stability of the solution?

    Microsoft Azure is very stable.

    What do I think about the scalability of the solution?

    It's a very scalable product.

    How are customer service and technical support?

    We like the technical support.

    How was the initial setup?

    It can be complex when you deploy it on your own.

    I have studied it, for me it was easy, but for our customers, it could be simplified. We want to make their lives easier.

    What about the implementation team?

    Customers will need the help of an integrator or consultant.

    What's my experience with pricing, setup cost, and licensing?

    Customers need to purchase additional services because of the complexity of it.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Microsoft Azure a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.