We have developed for our customers a website where they do onsite inspections of heavy moving equipment. They have the ability to build reports that are all web-based now and by clicking a button it goes out to their customers. This company is now starting to roll it out. They started in Zimbabwe, Zambia, and South Africa. They are currently expanding the system to Brazil and Australia. We had to move from on-premise solutions to a cloud-based system and this what we are using Azure for.
Owner at Latreia Technologies
Functional pricing calculator, reliable, and excellent customer service
Pros and Cons
- "We have found the most valuable feature to be the pricing calculator."
- "The solution could be easier to use. However, when comparing it to AWS it is a bit easier."
What is our primary use case?
What is most valuable?
We have found the most valuable feature to be the pricing calculator.
What needs improvement?
The solution could be easier to use. However, when comparing it to AWS it is a bit easier.
In an upcoming release, the interface could improve.
For how long have I used the solution?
I have been using this solution for approximately two months.
Buyer's Guide
Microsoft Azure
December 2024

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
857,028 professionals have used our research since 2012.
What do I think about the stability of the solution?
Azure is reliable. I am doing other work for another company where I do not host it in Azure myself, but they have a U-systems running on Azure and it is operating all over the world. There are times when it can slow down a little but most of the time, it runs very smoothly.
What do I think about the scalability of the solution?
We have two people using this solution in my organization.
How are customer service and support?
I have one experience calling the technical support for Azure and the response was almost immediate, they are very good.
Which solution did I use previously and why did I switch?
I have used AWS previously. Although AWS might be cheaper in some instances, I found it has an even worse configuration. You have to configure every detail, whereas with Azure it easier.
How was the initial setup?
The installation was straightforward. Once you have a Microsoft ID everything else just falls into place.
What's my experience with pricing, setup cost, and licensing?
I am currently on a pay-as-you-go subscription and my customers are going to be on a three-year contract. For what is offered in the three-year package it is quite reasonably priced. However, if I was to run it in my office from my own service it would be cheaper but the risk is too high. Here in South Africa, we have something called load shedding where the electricity is turned off for periods of time to regulate to load of the electricity being used. It can go off for five to six hours causing the batteries in the cell towers and fiber exchanges to start dropping and then the customers are offline.
This is why I have to move to a cloud platform that has generators, redundancy on fiber connections, and other mechanisms in place. It creates a lot of challenges for us.
Microsoft has two data centers in South Africa, one in Johannesburg and one in Cape Town. We will most likely be balancing between South Africa, Europe, and maybe even have a service in Australia.
What other advice do I have?
I would advise others to do their research before they purchase any platform service. Everything could look fine on the surface but if you do not understand things, such as DPUs and flexible databases, you can run into some difficulties.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Project Manager at a manufacturing company with 10,001+ employees
Reliable single sign-on authentication with access to multiple Microsoft applications
Pros and Cons
- "We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
- "Ease of use could be improved."
What is our primary use case?
We use this solution for single sign-on authentication.
What is most valuable?
We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.
What needs improvement?
Ease of use could be improved. You wouldn't just be able to use this solution without being trained on it.
For how long have I used the solution?
We have Microsoft Azure for approximately five years.
We are always updating Microsoft.
What do I think about the stability of the solution?
It's been pretty stable. There have only been one or two instances where Microsoft went down. One time, it was the building's main operations center that was struck by lightning and caught on fire.
What do I think about the scalability of the solution?
We have 20,000 users in our organization who are using this solution.
As we acquire other companies, we will increase the usage.
How are customer service and technical support?
Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging.
Which solution did I use previously and why did I switch?
Previously, we used Okta.
We switched over because we got the Enterprise package with Microsoft Suite.
How was the initial setup?
The initial setup was completed by our internal Microsoft team.
What was our ROI?
Microsoft Azure definitely provides us with a return on investment.
What's my experience with pricing, setup cost, and licensing?
Licensing costs for Enterprise are on an annual basis. In addition, we pay to have Gartner help us negotiate.
What other advice do I have?
It is best to have a dedicated team because it is not easy to use and get set up or to get acclimatized in the amount of training that you need to become familiar with the solution.
I would rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
December 2024

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
857,028 professionals have used our research since 2012.
IT Engineer at United Nations
Responsive technical support, scales applications well, and reliable
Pros and Cons
- "One of the features I have found to be valuable is the scale set feature."
- "There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption."
What is our primary use case?
We use the solution for multi-factor authentification while sorting out the identities. We want to use this solution for as many applications for the authentification process.
What is most valuable?
One of the features I have found to be valuable is the scale set feature. We have been able to get good results scaling up and down our applications. Additionally, the dashboard is fuctional.
What needs improvement?
There needs to be better data security. There are organizations that do not want their data to be submitted to Microsoft, they should have strong encryption.
In the future, Microsoft should increase its data center percentage in Africa.
For how long have I used the solution?
I have been using the solution for two years.
What do I think about the stability of the solution?
The solution has been stable.
What do I think about the scalability of the solution?
We have found the scalability of the solution to be good. We have approximately 4,000 people using the solution in my organization.
How are customer service and technical support?
If we are having a hard time finding a solution to an issue the technical support has been very quick to respond.
How was the initial setup?
The initial setup is straightforward for me since I have done it before, for people new to installing it could experience some difficulty.
What's my experience with pricing, setup cost, and licensing?
The solution does not offer very many free services which can become expensive. We are on an annual license.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Has a single sign-on functionality and a user friendly interface
Pros and Cons
- "I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable. Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks."
- "Integration with other services could be much better."
What is our primary use case?
We have a complete Microsoft ecosystem. Azure comes with a variety of parts such as infrastructure as a service and platform as a service or SaaS. We are using it for infrastructure as a service and software as a service as well, so both SaaS and IaaS are being used.
All of our solutions are being deployed on the Azure server. We use the Azure authentication functionality across our organization, which is a single sign-on functionality, so it is Azure-based. We also are incorporating the DevOps framework, which, again, is being integrated to Azure. Our complete backbone is being moved to Azure, and most of our systems are moving to the cloud version.
What is most valuable?
I think the single sign-on functionality and the ease with which you can deposit things on the cloud have been valuable.
Azure has very robust security functionalities and authentication features, which come with mobility, along with backup and credential checks.
Scalability is also very robust because you can deploy the solutions on the go, and along with that, it provides you an ecosystem to integrate with the existing Microsoft products. For example, we have Power BI, and it's very nicely integrated with the Azure cloud version.
The interface is quite user friendly and intuitive. The reporting is perfect as well.
What needs improvement?
Integration with other services could be much better.
For how long have I used the solution?
We have been using Microsoft Azure for over two years now.
What do I think about the stability of the solution?
The stability is very good. As it is a Microsoft product, the reliability is very good.
What do I think about the scalability of the solution?
Because it's a cloud-based solution, scalability is not an issue at all. We currently have over 200 development team members using Microsoft Azure.
How are customer service and technical support?
Technical support staff have been responsive, and the support was good.
How was the initial setup?
The initial setup was a bit complex. It was getting ruled out sometimes, but it was at a Pan-India level. So, it was expected to take some time; it took about 8 to 12 months. Overall, it was good.
What's my experience with pricing, setup cost, and licensing?
I believe that we have a three-year license, and I'm happy with the pricing.
What other advice do I have?
I think Azure works best when you have the complete Microsoft ecosystem. Then, you get the real value out of it. In my firm, we have the complete enterprise licensing model. So, we have an integrated ecosystem, which provides a very collaborative way of working, along with the ease of creating.
If I were to rate Microsoft Azure on a scale from one to ten, I would rate it at nine.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Manager at a consultancy with 501-1,000 employees
Straightforward documentation, flexible, and helpful technical support
Pros and Cons
- "I have found the solution to be flexible, easy to use, and the documents are straightforward to understand."
- "When we are doing transfers of records in large amounts, for example, petabytes of data or few long datasets, the performance should not degrade as it does."
What is our primary use case?
We use the solution for executing the ADF pipelines through the database port. We provide the scripts in the database, we run it, and it goes through the ADF pipeline. Afterward, through the database command, the ADF pipeline will run and push the data into Azure SQL.
What is most valuable?
I have found the solution to be flexible, easy to use, and the documents are straightforward to understand. For example, it is flexible, we have a single pipeline that has three phases, within approximately 15 minutes the records get transferred into this solution efficiently.
Additionally, the solution is well integrated with other solutions such as Power BI.
What needs improvement?
When we are doing transfers of records in large amounts, for example, petabytes of data or few long datasets, the performance should not degrade as it does. I am working on big data platforms like Informatica and others and even though there are terabytes of data being transferred it does it immediately. However, in this solution, I would like the performance to be there when building a large dataset to integrate the data.
For how long have I used the solution?
I have been using the solution for the past three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be scalable. We use Teradata for large data and we are building the pipelines for it, so far it has operated well. We have approximately 25 individuals using the solution in my organization.
How are customer service and technical support?
The technical support is very good, if you have an issue they will be able to help.
Which solution did I use previously and why did I switch?
I have used Informatica in the past and it has some performance advantages compared to this solution.
What's my experience with pricing, setup cost, and licensing?
The solution does require a license.
What other advice do I have?
I would recommend this solution to others and we are going to continue using it in the future. We have numerous clients switching to this solution.
I rate Microsoft Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solution Architect at KIAN company
Can be used for disaster recovery and business continuity
Pros and Cons
- "In terms of computer resource management and reduced cost, it is very, very effective. In large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security."
- "I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options."
What is our primary use case?
It is great for computer resource management at reduced cost. Also in a large environment, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity.
What is most valuable?
In terms of computer resource management and reduced cost, it is very, very effective. In large environments, it gives you a lot of flexibility to provide different services, like disaster recovery and business continuity with simple and great options because you don't have to spend a lot of time for maintenance, upgrades, and security. Also, Microsoft Azure provides a lot of services that can be managed by Microsoft like NetApp and SQL Server on a database.
Microsoft Azure has services such as ACS, Azure Container Service. This is very useful for improvements in running applications in a scalable environment. You will not need to spend time building the cluster on-premises, and you can improve your clusters with a lot of administration options.
What needs improvement?
I think Azure Active Directory and also the backup solutions provided in Azure need to be improved by Microsoft. The backup solution is not a very enterprise solution, and it is very simple. I think in comparison with other backup solutions like Nakivo and Veeam Backup, it can be improved to have a lot of options.
Along with this, one of the lack of options in Azure is managing antiviruses in virtual machines in the Azure environment. For example, if we have a lot of virtual machines on-premises and have to migrate them in Azure, there is no handy tool for the central management of antivirus software in all virtual machines in Azure.
On-premises, we have a lot of options like Kaspersky, Norton, and a lot of others, but in the Azure environment, you are limited to Windows ATP.
Windows ATP solutions are limited and can be improved by Microsoft, specifically the central management of the GUI for configuring agents on virtual machines.
I think Microsoft Azure should provide more innovation and new services to get better performance in the market.
The documentation for how to connect to CLI could also be improved.
For how long have I used the solution?
I've been using Microsoft Azure for around three years.
What do I think about the scalability of the solution?
It is very scalable and can be distributed to different regions.
How are customer service and technical support?
I'm not involved in using technical support because I directly work with an Azure architect on my team who is responsible for providing support and leading the team as well as contacting the Microsoft support team. In general, however, I think, one of the best advantages of Microsoft services is the support team made up of technical engineers who help solve problems.
How was the initial setup?
As for the initial setup, the GUI in Microsoft is very simple and very handy, but in Azure Container Service, it is not very handy and is very complex. You would need to go forward with CLI.
What other advice do I have?
I would rate Microsoft Azure at eight on a scale from one to ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head Of Information Technology at a financial services firm with 51-200 employees
A cloud computing service that makes remote working a seamless experience
Pros and Cons
- "I like a lot of features. For example, the Windows virtual solution has helped in such a way that our client-based application was converted into a web-based version through the use of the Windows Virtual Desktop."
- "With Microsoft, our only concern is exchange rates because we're paying in dollars. It's very expensive for us because of the exchange rates. It would help if they partnered with someone locally so we can pay in our local currency."
What is our primary use case?
We have some services that are customer-facing that was put on a public cloud. We also have some of the applications that we use in-house, and we put that in our private environment.
Currently, because we have migrated our infrastructure to the cloud, we boosted some of our core applications in the Windows virtual environment. We also make use of it for our call center solution.
What is most valuable?
I like a lot of features. For example, the Windows virtual solution has helped in such a way that our client-based application was converted into a web-based version through the use of the Windows Virtual Desktop. It makes life very easy for our users when working remotely from anywhere. Because of Azure, the work from home policy makes our work feel seamless. We make use of SharePoint, and collaboration has been very smooth and wonderful. We also make use of Microsoft Teams. It's been wonderful. It's been very awesome.
What needs improvement?
With Microsoft, our only concern is exchange rates because we're paying in dollars. It's very expensive for us because of the exchange rates. It would help if they partnered with someone locally so we can pay in our local currency. That's the only major area that we wanted them to look into. At least for exchange rate purposes, they should try to do something.
For how long have I used the solution?
We have just migrated our infrastructure. I have been using Microsoft Azure for a couple of months.
What do I think about the stability of the solution?
I can guarantee that it's 100% reliable.
What do I think about the scalability of the solution?
It's very easy, and we don't regret this step at all. It's very scalable, and sometimes if we don't need the VM that we set up, we can quickly decommission it. Then if you wanted it back up again, we could bring it up quickly. It's very scalable. We have an average of 50 users at the moment.
How are customer service and technical support?
Technical support is very good. I like that they have local partners and local support in our own country and not someone in another geographical region. When we wanted to do the setup with the Microsoft partner, we had some issues, and we reported it to them. They were very responsive.
How was the initial setup?
The initial setup is very straightforward.
What about the implementation team?
The implementation was straightforward because Microsoft had some partners here. To be a good Microsoft partner, you would have done a lot of training with all this stuff, making our deployment and migrations very seamless.
What's my experience with pricing, setup cost, and licensing?
We're paying in dollars, and it's very expensive for us because of the exchange rates. We have all kinds of agreements with the partner, and we'll be paying quarterly. But it depends on how you want to pay. It depends on the option that's flexible for you.
What other advice do I have?
We would recommend this solution to potential users. I would advise them to analyze the infrastructure and what they want to achieve. After that, they should be able to get across to a good partner.
That will help them a lot because they would need a good supportive partner. Migration can be very miserable, so they should consider a good partner. They should also have their own internal strategy on what they want to achieve. This will help the partners help them.
We wanted to do a whole lot of things that cost us even more. But because we were able to get a reliable partner, they were able to guide us very well, and we were able to get some significant cost savings.
On a scale from one to ten, I would give Microsoft Azure a ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Department at a transportation company with 10,001+ employees
Easy to use, scales well, good interface, and provisioning a server is fast
Pros and Cons
- "Provisioning a server is fast, taking only one or two minutes before it is ready."
- "At this point, the latency is too high to use Azure in our production environment."
What is our primary use case?
We have a private cloud, but we are interested in having a hybrid cloud that includes Microsoft Azure. This use of it as an Infrastructure as a Service will help us to expand our scale using our hardware.
Primarily, we use Azure to test services and solutions that we want to use on the public cloud. Nothing in production is being used on Azure yet because of latency.
What is most valuable?
Azure is helpful when you want to set up a server, such as a Linux test server. For example, we can transfer our code to the test server and do a comparison.
This solution is easy to use. It has quite a good interface for things like provisioning a server.
Provisioning a server is fast, taking only one or two minutes before it is ready. In our private cloud, this process still takes longer.
What needs improvement?
At this point, the latency is too high to use Azure in our production environment.
I would like to see support for data streaming in the future because I understand that currently, data streaming is not there. It would work like Kafka does, in Microsoft Azure. If they can provide the Platform as a Service and Infrastructure as a Service, it will be better.
For example, if want to use Kafka, I should be able to purchase Microsoft Azure and then use my Kafka license. This would also give me support. Right now, using it requires first getting a server through Infrastructure as a Service, then getting a Kafka license, then installing the server in the cloud.
For how long have I used the solution?
We started using Microsoft Azure last year.
What do I think about the scalability of the solution?
Azure is a scalable product. We are not using it extensively yet because we just started exploring it for use as a testing server. However, if we are satisfied with the security and issues with latency then we are going to set up performance tests.
How are customer service and technical support?
We have not had any issues with support. The interface is quite user-friendly, so we have not needed to contact them. I think that they do have assistance available for onboarding, or creating a server.
Which solution did I use previously and why did I switch?
We did evaluate other solutions but that is the job of another team in the company. I was only told that we also tried Google Cloud.
How was the initial setup?
The initial setup is straightforward. Microsoft Azure provides an easy interface to log in and create a server.
What's my experience with pricing, setup cost, and licensing?
The pricing is flexible. Our company engaged in negotiations to get a better price, which resulted in a two-year contract.
It seems that the cost of using the service in the short term is definitely good. However, in the long-term it is different. The long-term cost is higher than if you set up the servers on-premises, which is something that could be improved through more competitive pricing.
What other advice do I have?
Our usage is rather limited right now but for what we use it for, the product is quite good and we are satisfied with the services. This is a product that I can recommend for anybody who does not want to invest a lot of money in their own hardware.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer

Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Amazon AWS
Red Hat OpenShift
Oracle Cloud Infrastructure (OCI)
Akamai Connected Cloud (Linode)
Google Cloud
VMware Tanzu Platform
SAP Cloud Platform
Salesforce Platform
Pivotal Cloud Foundry
Alibaba Cloud
Google Firebase
IBM Public Cloud
VMware Cloud Foundation
Nutanix Cloud Clusters (NC2)
SAP S4HANA on AWS
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- PaaS solutions: Areas for improvement?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree
- What Is The Biggest Difference Between Microsoft Azure and Oracle Cloud Platform?
- Which backup and recovery solution can backup Azure machines to its own (dedicated) cloud?
- Which is better - SAP Cloud Platform or Microsoft Azure?
- Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
- How does Microsoft MDS (vs Informatica MDM) fit with Azure architecture?
- SAP HANA Enterprise Cloud (HEC): how to migrate to Microsoft Azure?
- Does F5 Advanced WAF work with Azure App Service?
Have you used Azure Data Governance tool Purview ? If yes, what's your view and is it mature enough?