Our primary use case is mostly for deploying services where we do not have the local infrastructure like hardware, or where it's not necessary for us to have the knowledge about how to set up a certain service. We just want to use it without concerns regarding running the service, backup, availability, etc. That's the reason we pay Microsoft the money for its Azure services, so we can just go ahead and use the product. Some of the services they've rendered have become business critical for the company, so we're using the solution on a daily basis.
Principal Cloud Architect at a wholesaler/distributor with 1,001-5,000 employees
This has become a critical solution for us with its broad diversity of services
Pros and Cons
- "Reliable with ease of provisional services."
- "More expensive than other solutions without justification."
What is our primary use case?
What is most valuable?
I like the reliability of the solution and the ease of provisional services which can be a click and go. I also like the broad diversity of services that are being offered.
What needs improvement?
I find that in many cases it's more expensive than AWS, and for no good reason. The pricing itself is also quite difficult to comprehend, it's not easy to know the total cost and not worth checking the calculator because the outcome is going to be totally different anyhow. I also find it difficult that they are specific to x86 and x64 machines, I haven't found any ARM-based virtual machine images that I could run in my IP test lab, which would be a great boost for productivity because I could run the internal pipeline in the cloud and would not have to divert to locally installed devices.
If they want to be serious with IT devices then they should find a way of deploying ARM-based devices to Azure, to get more freedom of choice with virtual machines and services. It would be hardware virtual machine image offerings to other platforms, not only PC-based or x86-based. It would make my life much easier.
For how long have I used the solution?
I've been using this solution for four and a half years.
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What do I think about the stability of the solution?
There are some glitches but it's a pretty solid solution.
What do I think about the scalability of the solution?
It's a scalable solution.
How are customer service and support?
Overall, I'm quite satisfied with the technical support. There were different expectations about what I had understood from the description of the support offered and what the architects of Microsoft meant to deploy. Some of the documentation for Azure is sketchy enough to leave room for questions and that had to be sorted out with support, which is not a fault that the support guys should have to concern themselves with. If the documentation is not clear and the cloud device goes, then there's clearly room for improvement.
How was the initial setup?
The start was far easier than we expected it to be, but the complexity caught up with us half a year later also. It got more complex as we went along. We carried out the deployment ourselves. I'm a very experienced administrator, I know a lot about concepts of data centers. I know how they work, I know how to set them up. This is just another data center, it's just that it's not mine.
What other advice do I have?
We found it difficult to train our regular Windows admins to dive into Azure things, so it's important to get the right people or the project is doomed. There are too many people who don't really want to get to grips with the cloud. I would also suggest not starting from a fully regulated basis. We have our deployment fully integrated with Azure Active Directory, which can be quite a hindrance when it comes to just playing around with things. It's essential to give people developer accounts where they can just play around, break things, work through them, like a little lab.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Manager at a consultancy with 11-50 employees
Advantageous UX that could use an enhanced integration pipeline
Pros and Cons
- "The Azure Portal has an advantage in terms of UX making buying resources or downgrading is really easier to understand. AWS has micro, smaller functionalities whereas Azure has more end-to-end focus which makes it easier saving you time and money."
- "The integration pipeline could be a bit more broad in terms of applications."
What is our primary use case?
We, as consultants of Azure, have used the SQL storage accounts, Databricks for computing models, and Data Factory for ETLs.
What is most valuable?
The Azure Portal has an advantage in terms of UX making buying resources or downgrading is really easier to understand. AWS has micro, smaller functionalities whereas Azure has more end-to-end focus which makes it easier saving you time and money.
What needs improvement?
The integration pipeline could be a bit more broad in terms of applications.
Additionally, some companies require third parties to develop on their cloud. it would be interesting to see if it would be possible to provide another company with restricted access to their analytical tech stack.
For how long have I used the solution?
I have used the solution for the past three years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
There is potential for scalability but that becomes more complex the more packaged the product is.
How are customer service and support?
I have never used support personally but I have heard that it is good.
How was the initial setup?
The initial setup was straightforward - one fifth of the work in comparison to AWS. It took about three months in total.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Customer Success Manager - Architect: Cloud and Data Platform at a tech services company with 10,001+ employees
Brings a lot of value to our business and our customers
Pros and Cons
- "The product brings a lot of value to our business and customers."
- "The microservices and analytics of Azure are good areas that could be improved."
What is our primary use case?
My experience is in development and architecture of technology. This includes experience with cloud, cloud maintenance, and multi-cloud. I am certified in Azure Fundamentals. My company is a partner reseller of Microsoft Azure. In our organization, we have approximately 1000 people using this solution and we have plans to increase our usage in the future.
What is most valuable?
The product brings a lot of value to our business and customers.
What needs improvement?
The microservices and analytics of Azure are good areas that could be improved.
Microsoft Azure has technology compatible with OpenShift from backtrack, but I would like it if they could evaluate another vendor of technology of microservices like Rancher to integrate with.
For how long have I used the solution?
I have been using Microsoft Azure for two years.
What do I think about the stability of the solution?
Azure stability is good.
How are customer service and support?
Technical support is good. However, Microsoft provides support tools that you can refer to that usually resolve the issues before needing to contact support.
How was the initial setup?
The initial setup of Azure is complex. It took almost 6 months to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
We pay a monthly licensing cost.
What other advice do I have?
I would rate Microsoft Azure a 10 out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at a security firm with 51-200 employees
Flexible, easy to configure, and good support
Pros and Cons
- "There are a lot of things that we like about it. It is very easy to provision and configure. It is flexible and scalable."
- "We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on."
What is our primary use case?
Its main use case is data center migration. We are doing data center migration to Microsoft Azure.
Azure is a set of different services, and the version depends on the service that you choose, but normally, we work with the latest version.
What is most valuable?
There are a lot of things that we like about it. It is very easy to provision and configure. It is flexible and scalable.
What needs improvement?
We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on.
In terms of features, it is constantly improving. We receive improvements from the site daily.
For how long have I used the solution?
I have been using this solution for about 10 years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It is scalable. We have a team of 15 engineers who are continually working with our customers to provide support for the solution.
How are customer service and support?
Their support is good.
How was the initial setup?
Its setup is easy.
What other advice do I have?
I would advise others to start moving everything to the cloud because it is cheaper, flexible, and scalable.
I would rate it a 10 out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Head of PMO and Service Delivery Management at a tech services company with 201-500 employees
Easy to use, simple setup, and reliable
Pros and Cons
- "Microsoft Azure has been easy to use in my experience."
- "The local support is fair but it is sometimes limited, the service could be better."
What is our primary use case?
We are using Microsoft Azure for hosting our applications in a secure environment. We are using AI and machine learning models.
What is most valuable?
Microsoft Azure has been easy to use in my experience.
For how long have I used the solution?
I have been using Microsoft Azure for approximately two years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
We have approximately 50 people using the solution in my organization.
How are customer service and support?
The local support is fair but it is sometimes limited, the service could be better.
How was the initial setup?
The initial setup is straightforward.
What about the implementation team?
I am able to do the implementation of the solution.
We have some system engineers and developers that manage the solution.
What's my experience with pricing, setup cost, and licensing?
The price of the solution could be cheaper in general. We are on a monthly subscription to the solution.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azurean eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
senior system integrator at a retailer with 10,001+ employees
Highly stable and scalable
Pros and Cons
- "Microsoft Azure is scalable."
- "There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that."
What is our primary use case?
We are using Microsoft Azure for deploying our Windows. Additionally, Microsoft Azure for some analytic functions where we can have all our sales data and budgeting can be done.
What needs improvement?
There are many bugs in the solutions and we already have a ticket to Microsoft. Their content team is working on that.
We don't have the active-active options for Microsoft SQL Server. This is something they can work on.
For how long have I used the solution?
I have been using Microsoft Azure for one and a half years.
What do I think about the stability of the solution?
The solution is scalable.
What do I think about the scalability of the solution?
Microsoft Azure is scalable.
What other advice do I have?
I rate Microsoft Azure an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Business Analyst at a computer software company with 1,001-5,000 employees
Has complete documentation and is stable and secure
Pros and Cons
- "Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions."
- "An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this."
What is most valuable?
Some features of Azure are very important for us. You can control access for your company, it's not complicated managing the solution either. I think the solution is very stable, secure and the documentation Microsoft has on their website is complete. You can use it to find the solution's problems or implement solutions.
What needs improvement?
An issue I encountered was around the integration of Identity. I lost some important information and I would like to see improvements with this.
For how long have I used the solution?
I have been using Microsoft Azure for approximately 2 years now
How was the initial setup?
Azure is very easy to manage
What about the implementation team?
We are a Microsoft partner and implement in-house.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the solutions I want to use, but I think the price is good because there are many free features in the solution. If you need something more advanced, like Azure AD Premium, you have other features available like risk management.
What other advice do I have?
I would rate Azure a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Systems Architect at a educational organization with 1,001-5,000 employees
Good for managing and configuring infrastructures
Pros and Cons
- "In terms of managing and configuring infrastructures, Azure is fairly good."
- "Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure."
What is our primary use case?
Our primary use cases are for GPU-centric computing and deploying web services infrastructure solutions.
What is most valuable?
In terms of managing and configuring infrastructures, Azure is fairly good.
What needs improvement?
Azure could be improved with better security. The world is changing and their security could be better. Compared to five years ago, many of these cloud systems are a lot better, especially since you can set up a private cloud and configure your services to make it more secure.
For how long have I used the solution?
I have been using Microsoft Azure for more than two years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
I used Azure in a research-related context to see what features were possible, not a scalability context, so my impressions are limited.
How are customer service and support?
If you require a good amount of support, you may have an easier time with AWS.
How was the initial setup?
Installation may not be easy for novices, but for experienced folks, it's fairly straightforward. You can do it yourself.
What about the implementation team?
I implemented this solution myself.
What's my experience with pricing, setup cost, and licensing?
Licensing is available for Azure. We mainly use Azure in a research context and to showcase what's possible, not from a scalability context, so our usage is limited from that standpoint.
Which other solutions did I evaluate?
I have also worked with Amazon AWS. In general, AWS is fairly good too. I also know that many people also look at Google Cloud, which offers similar features and services.
What other advice do I have?
I rate Microsoft Azure an eight out of ten. There are some quirks, but in terms of managing and configuring infrastructures, it's fairly good. I recommend Azure because it's a top-class cloud solution provider, so there aren't many issues.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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