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reviewer1448031 - PeerSpot reviewer
Head of Business Security Advisory at a retailer with 10,001+ employees
Real User
Responsive and dedicated support, and the security is good
Pros and Cons
  • "The support is responsive and dedicated to SMEs."
  • "Overall, the solution is good but there are some minor technical issues that can be resolved."

What is our primary use case?

We use Microsoft Azure for many different things. It depends on the customer's requirements. For some, they use it for tasks, data lakes, and integration. Others use it for Business analytics.

There are a few easy ones that use it as the ESPs, a few workloads, creating a three-tier application database and web for specific internal clients, or it could be larger with several integration points.

What is most valuable?

I worked with one of the largest airlines in the region or perhaps even in the world, and Microsoft service was one of the most prestigious ones.

What needs improvement?

Overall, the solution is good but there are some minor technical issues that can be resolved.

For how long have I used the solution?

I have been using Microsoft Azure for quite some time. Including the previews, it has been five or six years.

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How are customer service and support?

The support is responsive and dedicated to SMEs.

When there is a new case or, a requirement from the business, we rapidly check with the vendors in our region. We also sometimes work directly with Microsoft.

Which solution did I use previously and why did I switch?

Generally, I work in IT and have experience with some cloud-based solutions.

There are several products that I appreciate from a security standpoint.

What other advice do I have?

I work in security and tend to appreciate security products more.

I would rate Microsoft Azure a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1628190 - PeerSpot reviewer
IT Projects Manager at a hospitality company with 10,001+ employees
Real User
Stable, reasonably priced, and has the ability to scale
Pros and Cons
  • "We have found the scalability to be good."
  • "The deployment was quite complex."

What is our primary use case?

We primarily use the solution as a server for some applications. 

What is most valuable?

As a software data center, we can put some pretty cool applications running there.

The stability is very good. It's reliable. 

We have found the scalability to be good. 

The pricing is reasonable. It's not too expensive.

What needs improvement?

They develop so fast, it's hard to trace the technology. They have a lot of folders, for example, and it's hard to keep up with changes. 

The deployment was quite complex. It's not easy to implement. 

For how long have I used the solution?

I've been using the solution for about a year or so. It hasn't been that long so far.

What do I think about the stability of the solution?

The stability of the product is very good. It doesn't have bugs or glitches and it doesn't crash or freeze. It's been very reliable for the most part.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to scale it out, it can do so. It's not a problem at all. 

How are customer service and technical support?

We haven't really used support so far. I can't speak to how helpful or responsive they are. 

How was the initial setup?

The initial setup isn't exactly straightforward. The deployment is a complex process.

What's my experience with pricing, setup cost, and licensing?

We're happy with the licensing pricing in general. It's not overly expensive. 

What other advice do I have?

We have a business relationship with Microsoft.

I'd recommend the solution to other users and companies. We've been largely happy with its capabilities in general. 

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Buyer's Guide
Microsoft Azure
August 2025
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it_user1475160 - PeerSpot reviewer
Sr Engineer IT at Hical Technologies Pvt Ltd
Real User
Stable, with good management capabilities and helpful technical support
Pros and Cons
  • "Technical support has been good over the years."
  • "The pricing could be better."

What is our primary use case?

We are primarily using the solution for the active directory, and Microsoft TPM. 

How has it helped my organization?

The product has helped in managing laptops during COVID. It is very useful to work from home. It offers useful products like Microsoft Teams, used by 100% of our company. Due to the fact that it's all on the cloud, we don't have to be in the office to access and manage everything. 

What is most valuable?

The management aspect of the solution has been good. We've been able to align it with our laptop servers and Microsoft 10 configurations. 

The solution continues to improve itself. 

The monitoring of the product is good.

Scalability is there if you need it. 

The solution is stable. 

Technical support has been good over the years. 

What needs improvement?

The pricing could be better. 

If you don't understand Microsoft, the initial setup can be a bit difficult. You have to be slightly technical. 

For how long have I used the solution?

I've been using the solution for about four years. It's been a while. I've had some time to get to know the solution. 

What do I think about the stability of the solution?

The stability of the solution has been excellent. There are no bugs or glitches. It's reliable. It doesn't crash or free. the performance is good. 

What do I think about the scalability of the solution?

The scalability is very good. If a company needs to expand it, it can do so. it's not a problem. 

How are customer service and technical support?

Technical support is good. We haven't had any issues with them. We're satisfied with the level of support we get. 

How was the initial setup?

The initial setup is easy if you understand Microsoft and have some experience. Otherwise, it is very difficult.

What's my experience with pricing, setup cost, and licensing?

We'd prefer lower pricing. Microsoft can be costly. Due to COVID, many small companies can't handle the costs that Microsoft is charging. They need to be more flexible. If customers were going through cloud solutions, they should get more of a discount. 

What other advice do I have?

We are Microsoft customers and end-users. We don't have a business relationship with the company. 

I'd rate the solution at a nine out of ten. We've mostly been quite please with the product and its capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1605231 - PeerSpot reviewer
Team Manager - Public Cloud & Operations at a comms service provider with 10,001+ employees
Real User
Scales well, reliable, has good support and you pay for what you use
Pros and Cons
  • "The most valuable feature of this solution is the integration between all of the components in Azure."
  • "I would like to see better policy-based management and everything related to security management could have been better integrated."

What is our primary use case?

We use Microsoft Azure for PaaS, SaaS, and IaaS solutions. It is used in a broad spectrum of business applications for general use.

What is most valuable?

The most valuable feature of this solution is the integration between all of the components in Azure.

What needs improvement?

There are always areas for improvement. The integration is good but it can always be better.

The openness and the security policies can be better. It is missing a bit in everything related to the policies.

I would like to see better policy-based management and everything related to security management could have been better integrated.

For how long have I used the solution?

I have been working with Microsoft Azure for six years, and in my current company for more than two years.

We are using the latest version. It is a SaaS solution it is always updated

What do I think about the stability of the solution?

Microsoft Azure is stable and it's a reliable solution.

What do I think about the scalability of the solution?

It is absolutely scalable. It is one of the major reasons we adopted public clouds, to have that scalability.

We have approximately 10,000 users who use at least some of the features of this solution.

How are customer service and technical support?

We have contacted technical support. Overall we are pretty happy, but sometimes they are responsive and other times they are less responsive.

How was the initial setup?

The initial setup is complex but it is more to do with the nature of what we want to achieve and less to do with the nature of the product.

To a certain extent, it is complex, but on the other hand, once you know what you are doing, nothing is complex.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a monthly basis. It is paid on a per-use basis.

I am quite happy with the pricing. You pay for what you get.

What other advice do I have?

I would absolutely recommend this solution to others who are interested in this solution.

I would rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Joao Alves - PeerSpot reviewer
Risk Manager at Novo Banco
Real User
Top 10
A stable and scalable solution with good tech support, but lacking proper ease of use and dashboards
Pros and Cons
  • "The solution is stable."
  • "Use of the solution could be easier."

What is our primary use case?

As the solution is cloud-based, we always use the latest solution. 

We make use of the solution in the cloud for specific internal applications.

What needs improvement?

Use of the solution could be easier. It is too complex.

The solution is not sufficiently informative and there is a need to wade through much information. 

Moreover, we find it lacking when it comes to active dashboards. This is problematic when looking to Teams, as it does not allow one to know what is transpiring in real time, such as when there are concurrent conferences. This information only becomes available the following day. 

For how long have I used the solution?

I have been using Microsoft Azure Review for three years.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

Microsoft's technical support is good. There is no room for improvement. 

Which solution did I use previously and why did I switch?

We looked at web user before going with the solution. 

How was the initial setup?

As the solution is cloud-based there is no installation involved. 

What's my experience with pricing, setup cost, and licensing?

The license is on a monthly basis.

What other advice do I have?

There are approximately 100 users utilizing the solution in our organization.

I would definitely recommend it to others.

I rate Microsoft Azure as a seven out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Real User
Feature-rich, flexible, scales well, reasonably priced, and has good support
Pros and Cons
  • "I like that it is user-friendly and flexible."
  • "I would like to see the console improved."

What is our primary use case?

We use Microsoft Azure for enterprise applications.

What is most valuable?

I like that it is user-friendly and flexible.

It's done a really good job. It's an up-to-the-mark product.

There are many features available in Azure, including hundreds of products. There are more than 200. It is difficult to find fault in this product.

What needs improvement?

While Microsoft Azure is user-friendly, some of the other cloud products I use are more user-friendly. I use AWS and I like it more than I like Microsoft Azure.

I would like to see the console improved.

For how long have I used the solution?

I have been using Microsoft Azure for two years.

What do I think about the scalability of the solution?

The scalability of Microsoft Azure is a valuable feature.

We have approximately 50 users in our organization and plan to increase our usage.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

Previously, I was using AWS.

How was the initial setup?

The initial setup is very straightforward.

The installation time varies; it can take as little as five minutes or as long as several hours.

Because there are so many products, we have quite the team. We have anywhere from five to ten people to manage and maintain the complete infrastructure.

What about the implementation team?

I completed the installation myself. I did not use an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

We have a subscription and the price is reasonable.

What other advice do I have?

I would recommend Microsoft Azure to others who are interested in using it. It's a good product.

I would rate Microsoft Azure an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Consultant at Ukroboronprom
Real User
Stable with good security and easy to manage
Pros and Cons
  • "Technical support has been extremely helpful."
  • "We need more security to be available on our smartphones and mobile devices."

What is our primary use case?

We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.

We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.

What is most valuable?

The solution is good for enterprise control and managing various systems.

The solution is quite stable.

The scalability has been good.

We haven't seen any security gaps as of yet. It feels very safe.

The initial setup is very easy.

Technical support has been extremely helpful.

What needs improvement?

We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network. 

For how long have I used the solution?

We began to use this solution last year, in 2020, when we begin to have to do remote work.

What do I think about the stability of the solution?

The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good. 

What do I think about the scalability of the solution?

The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.

We have about 300 endpoints in our organization that use Microsoft Azure. 

How are customer service and technical support?

The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.

How was the initial setup?

The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.

It typically takes two to four hours to install everything.

We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.

What about the implementation team?

Our local Microsoft team helped with the installation.

What's my experience with pricing, setup cost, and licensing?

We're on a three-year standard license. We do have to pay for licensing.

Which other solutions did I evaluate?

We haven't looked at other solutions. We prefer sticking with Azure.

What other advice do I have?

We're customers and end-users.

We use both the cloud and on-premises. 

We're using the latest version of the solution.

I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.

I'd highly recommend the solution to other individuals and organizations.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Project Manager at a manufacturing company with 10,001+ employees
Real User
Reliable single sign-on authentication with access to multiple Microsoft applications
Pros and Cons
  • "We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur."
  • "Ease of use could be improved."

What is our primary use case?

We use this solution for single sign-on authentication.

What is most valuable?

We like that you sign in only once and that grants access to all of the Microsft applications, as well as others such as ServiceNow and SAP Concur.

What needs improvement?

Ease of use could be improved. You wouldn't just be able to use this solution without being trained on it.

For how long have I used the solution?

We have Microsoft Azure for approximately five years.

We are always updating Microsoft.

What do I think about the stability of the solution?

It's been pretty stable. There have only been one or two instances where Microsoft went down. One time, it was the building's main operations center that was struck by lightning and caught on fire.

What do I think about the scalability of the solution?

We have 20,000 users in our organization who are using this solution.

As we acquire other companies, we will increase the usage.

How are customer service and technical support?

Technical support needs improvement. If you are able to get a rep then it's great. If not, you are left hanging.

Which solution did I use previously and why did I switch?

Previously, we used Okta.

We switched over because we got the Enterprise package with Microsoft Suite.

How was the initial setup?

The initial setup was completed by our internal Microsoft team.

What was our ROI?

Microsoft Azure definitely provides us with a return on investment.

What's my experience with pricing, setup cost, and licensing?

Licensing costs for Enterprise are on an annual basis. In addition, we pay to have Gartner help us negotiate.

What other advice do I have?

It is best to have a dedicated team because it is not easy to use and get set up or to get acclimatized in the amount of training that you need to become familiar with the solution.

I would rate Microsoft Azure a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2025
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros sharing their opinions.