What is our primary use case?
We buy licenses in order to provide an ecosystem on Microsoft, using Azure for documents and also for accessing Office 365 and for corporate messaging and so on.
We use Azure for everything. For example, we use Microsoft Teams on Azure for our conference calls and we also use scrum tools and project management tools as well. we use it on endpoints to work in remote places. Our CRM and procurement platforms sit on Azure. There's also antivirus features on it.
What is most valuable?
The solution is good for enterprise control and managing various systems.
The solution is quite stable.
The scalability has been good.
We haven't seen any security gaps as of yet. It feels very safe.
The initial setup is very easy.
Technical support has been extremely helpful.
What needs improvement?
We need more security to be available on our smartphones and mobile devices. They need to improve the protections available in that area in particular. We're actually currently looking for solutions that will protect devices of this nature so that they can safely access the corporate network.
For how long have I used the solution?
We began to use this solution last year, in 2020, when we begin to have to do remote work.
What do I think about the stability of the solution?
The stability of the solution is excellent. There are no bugs or glitches. It doesn't crash or freeze. the performance has been good.
What do I think about the scalability of the solution?
The scalability of Azure is very good. If a company wants to expand it, it can do so with relative ease.
We have about 300 endpoints in our organization that use Microsoft Azure.
How are customer service and technical support?
The technical support on offer is very good. If we ever need help or extra assistance, they are happy to jump in. We're quite satisfied with the level of service on offer.
How was the initial setup?
The installation was mostly straightforward, although we did run into a few small issues. We had the local Microsoft team assist us, however. For the most part, everything ran smoothly.
It typically takes two to four hours to install everything.
We have a technical team of 15 people that can handle deployment and maintenance as necessary. They are IT and help desk personnel as well as two managers. We also have a team that focuses on cybersecurity and information protection.
What about the implementation team?
Our local Microsoft team helped with the installation.
What's my experience with pricing, setup cost, and licensing?
We're on a three-year standard license. We do have to pay for licensing.
Which other solutions did I evaluate?
We haven't looked at other solutions. We prefer sticking with Azure.
What other advice do I have?
We're customers and end-users.
We use both the cloud and on-premises.
We're using the latest version of the solution.
I'd rate the solution at a seven out of ten. It's very good, however, it has room to grow.
I'd highly recommend the solution to other individuals and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.