We use Azure for the Active Directory and integration with Exchange Online. Our customers need it to manage, connect, and administrate the permissions from Cloudbase. Here in Egypt, we are not using or connecting with the cloud-based application, but in the last two years, we have supplied the solution for our customers. In total, we have between 10 and 20 customers using Azure.
Senior System & Security Administrator at a legal firm with 51-200 employees
Installation is straightforward and doesn't take much time
Pros and Cons
- "It's a cloud-based application, so installation is straightforward and doesn't take much time."
- "The price of the Azure license could be cheaper."
What is our primary use case?
For how long have I used the solution?
I've been working with Microsoft Azure for about two years.
How was the initial setup?
It's a cloud-based application, so installation is straightforward and doesn't take much time.
What's my experience with pricing, setup cost, and licensing?
The price of the Azure license could be cheaper.
Buyer's Guide
Microsoft Azure
December 2024

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
857,028 professionals have used our research since 2012.
What other advice do I have?
I rate Azure nine out of 10. It's a perfect application, and I would recommend it to others.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

IT Engineer at a real estate/law firm with 201-500 employees
A stable and scalable cloud computing solution that enables you to work from anywhere
Pros and Cons
- "The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage. I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud."
- "It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory. Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down."
What is our primary use case?
I have been using Microsoft Azure for Infrastructure as a Service in the cloud. We're using it to get the devices registered and be Azure Ready at home or the office.
What is most valuable?
The most important thing is we don't have to maintain any physical infrastructure. With typical conventional on-premise solutions, we have to maintain many things like the hardware, clusters, etc. With this cloud platform, you don't have to worry about all those things. We have the service always available, and this is the main advantage.
I like that we use everything on our standard Active Directory on on-premises on Azure. The key advantage is that you can have the sole indication based on the cloud. This isn't possible with an on-premise Active Directory. This enables work from home and at the office because it's on the cloud.
What needs improvement?
It could be more flexible. If you look at all Mircosoft products, they are not up to the mark. For example, Azure Ready doesn't provide the same kind of access a domain administrator has and the kind of flexibility that they have when using Active Directory.
Microsoft support could be better. Their service could also be better. For example, specific policies for templates suddenly become unavailable. When I checked, they said that certain things might be withdrawn based on customer feedback. This happened once or twice, and it wasn't available at all for five days, it just went down.
For how long have I used the solution?
I have been using Microsoft Azure for about ten months.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
Microsoft Azure is a scalable solution. We have close to 1,200 people using this solution at our organization.
How are customer service and support?
I have used Microsoft support before. I would give them a six out of ten. This is because we had certain glitches happen that could have been avoided. For example, they say that this is because it's a new product or the new architecture. They say things like, "it will be more stable after some time, maybe a year or two."
How was the initial setup?
The initial setup and deployment were straightforward.
What about the implementation team?
Our in-house team implemented this solution. We have about 15 to 20 people to install and maintain this solution.
What's my experience with pricing, setup cost, and licensing?
We pay yearly for the license.
What other advice do I have?
I would recommend this cloud computing service to new users.
On a scale from one to ten, I would give Microsoft Azure a nine.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Microsoft Azure
December 2024

Learn what your peers think about Microsoft Azure. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
857,028 professionals have used our research since 2012.
Managed IT Services Provider at a tech services company with 1-10 employees
A scalable solution for one's directory management needs, but lacks fluidity and intuitiveness
Pros and Cons
- "The solution is completely scalable."
- "The solution lacks fluidity and is not intuitive."
What is our primary use case?
Microsoft Azure can be used for everything, including development, hosting and storage. Since it offers active directory as relates to the cloud, it can be used for directory management and logins.
What needs improvement?
We work with Azure, which is okay, but very clunky and complex. It lacks fluidity and is not intuitive. This can be problematic and require one to work with external consultants. Things can depend on the client. Not everything can be known in advance and there may be a need to make changes to the interface. Changes which are made to the functionality are not always intuitive. As such, while the solution offers very good functionality, its intuitiveness, in respect of user experience and configuration, is not the best. I should note that these are minor issues and I do not work with Azure very much, there being only a couple environments in which we employ it.
We see the same issue with Microsoft, which is not an intuitive platform. The ways in which the various components are placed seems to be illogical. There are different screens and end-configurations. In my familiary with Microsoft, a decision was reached to do things this way and there is no way to alter this.
As such, the solution could definitely be more intuitive.
What do I think about the stability of the solution?
The solution is reasonably stable.
What do I think about the scalability of the solution?
The solution is completely scalable.
How are customer service and support?
I have encountered no issues with Microsoft tech support.
How was the initial setup?
The setup of everything is very quick, although the real issue revolves around the speed at which the changes get synchronized. While this may take 24 hours, there are occasionally issues which arise, such as problems with the DNS or general networking issues. This requires one to involve Microsoft tech support.
What about the implementation team?
The technical team required for deployment and maintenance can vary. One of the clients with whom I work is an external provider who does all the configuration in Azure. Another has a back-end of Microsoft 365 and I manage this on my own.
What's my experience with pricing, setup cost, and licensing?
Everything involves an annual commitment with a monthly charge.
What other advice do I have?
The solution is also cloud-based.
At present, two of my clients are using the solution.
I would not recommend the solution to someone who does not require it, instead referring the person to AWS. Like Microsoft Azure, AWS is also not sufficiently intuitive, although it is a more robust solution in my experience.
I rate Microsoft Azure as a six out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Vice President Information Technology at a computer software company with 5,001-10,000 employees
Easy to understand, helpful technical support, and scalable
Pros and Cons
- "We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us."
- "The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed."
What is our primary use case?
We use Microsoft Azure for different use cases. For example, we are hosting our corporate website on Azure. We are a software development company and we have hundreds of development and testing environments in Azure. Additionally, we use different Microsoft services, such as Office 365 and Azure Active Directory. A lot of our services are based on these technologies.
What is most valuable?
We are using Microsoft Azure because our organization uses a lot of Microsoft solutions. We have used Microsoft technology for a long time and we have internal engineers with great capability that understand the technology. This is why Azure is the best for us.
What needs improvement?
The quality of some components of Microsoft Azure is not that great. For example, Microsoft has not fixed issues in Microsoft Teams for many years. There are well-known issues that are submitted by customers two years ago and they still are not fixed.
For how long have I used the solution?
I have been using Microsoft Azure for approximately four years.
What do I think about the stability of the solution?
Microsoft Azure is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have hundreds of users using this solution in my organization.
How are customer service and technical support?
The technical support has been great.
Which solution did I use previously and why did I switch?
We use Google GCP and AWS by Amazon.
How was the initial setup?
The initial setup is not a problem it is similar to competitors, such as AWS.
What's my experience with pricing, setup cost, and licensing?
The pricing of Microsoft Azure is not very flexible.
What other advice do I have?
I would recommend this solution to others.
I rate Microsoft Azure an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Systems Administrator at a transportation company with 51-200 employees
Stable, knowledgeable support, but the support subscription model needs improvement
Pros and Cons
- "Being cloud-based saves the provisioning aspect of an on-premises solution."
- "The support subscription models need improvement."
What is our primary use case?
We use Microsoft Azure for our IDB. That is our primary use, but we also have a certain degree of MDM through Microsoft.
What is most valuable?
It does what it is supposed to do, and what we expected of it. That's the key benefit. Being cloud-based saves the provisioning aspect of an on-premises solution.
What needs improvement?
The support subscription models need improvement.
For how long have I used the solution?
I have been using Microsoft Azure for a couple of years.
We are using the latest version.
What do I think about the stability of the solution?
Microsoft Azure is a stable solution.
What do I think about the scalability of the solution?
As far as we have expanded it, it is scalable. It's a startup company, we haven't scaled it to a significant number of people yet.
We have between 100 and 150 people in our organization who use Microsoft Azure.
I don't think that we will expand our usage at the moment.
How are customer service and technical support?
I have contacted technical support on one occasion. My biggest issue with the technical support of Microsoft is when we had an issue that was product-related and it was difficult to get support on the subscription level we were on. In order to try to get support, we were told that we needed to upgrade. It was quite frustrating that an issue with their product required an upgrade to get serviced when it was a failure that they were responsible for.
It's not a question of knowledge, the knowledge was there. Access to that knowledge and the subscription model they were trying to put in place was the issue.
Which solution did I use previously and why did I switch?
I used to work for Oracle. My previous experience was with Oracle Enterprise Manager.
How was the initial setup?
I wasn't present or involved at the time of installation. I came along later. I started with the company after that.
What's my experience with pricing, setup cost, and licensing?
Licensing fees are paid monthly.
What other advice do I have?
We are currently in the process of deploying Zabbix to cover our monitoring needs. We have used other monitoring products which come with certain components.
From my point of view, it would depend on the type of solution and everything they were trying to encompass. In our case, it made sense to go with Azure. I think that for other companies, I would recommend that it's a good solution, but that depends on what problem you are trying to solve. It also depends on what infrastructure is already in place, and whether you want to have a lot of disparate systems communicating, or whether you want to consolidate that to a specific vendor. But for the purposes of what we needed Azure to do, it does the job. However, we don't use all of the MS Apps functionality.
It does the job, but it doesn't wow me. I am pretty happy with it. I don't get overly excited about it, but I am not disappointed with it. I would rate Microsoft Azure a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Works at a real estate/law firm with 10,001+ employees
Good security, excellent scalability, and very stable
Pros and Cons
- "Technical support, from what I understand, is quite helpful and we speak with them regularly."
- "The installation process is complex."
What is our primary use case?
We don't use DevOps; we just use the Azure Cloud platform. The solution is primarily used for PaaS and FaaS.
What is most valuable?
The solution has been very stable.
We find the product to be scalable.
The security network inside of the information on the network is very good.
Technical support, from what I understand, is quite helpful and we speak with them regularly.
What needs improvement?
There aren't really any issues with the product itself. For us, the problems are organizational and the processes inside the company, which uses Azure, aren't as clear. They need to define a good process and a good implementation strategy going forward. We only really have issues with what they want to do, and not the technology itself. Basically, the technology is not the problem. It is just the way we want to use it.
It would always be nice to have even more integration capabilities.
A company needs to have strong finance managers. It could cost a lot if you haven't got a finance function inside each company.
The installation process is complex.
The pricing could always be better and a bit more standardized.
For how long have I used the solution?
I've been using the solution for five years at this point. It's been a while.
What do I think about the stability of the solution?
The solution is very stable and reliable. The performance is good. It's not buggy. there aren't glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
The product has been very scalable. If a company needs to expand it, it can do so.
At this time, I'm not sure exactly how many people are directly using the solution.
How are customer service and technical support?
While I haven't personally used technical support, our company does have a technical account manager on the Azure side and we are coordinating each week to identify all the topics we need to address - including our disaster recovery plan, which is important to the company right now.
Which solution did I use previously and why did I switch?
We did not previously use a different solution before we chose to work with Azure.
How was the initial setup?
The installation process is not very straightforward.
When you want to install with a higher level of security inside the infrastructure, nothing communicates. Therefore, engineering security and network engineers need to understand what they have to do exactly, and what the problem is. With Aure, there's a learning curve for installation. You need to work with it for at least one year before you get comfortable enough and are able to troubleshoot and configure everything relatively well.
What's my experience with pricing, setup cost, and licensing?
The solution has the potential to be expensive if you as a company are not careful as to how you use it.
What other advice do I have?
I'm a customer and an end-user.
I'd rate the solution at a ten out of ten. For me, it's a perfect product and I enjoy its capabilities.
I would recommend this solution to other users and organizations.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of Business Security Advisory at a retailer with 10,001+ employees
Responsive and dedicated support, and the security is good
Pros and Cons
- "The support is responsive and dedicated to SMEs."
- "Overall, the solution is good but there are some minor technical issues that can be resolved."
What is our primary use case?
We use Microsoft Azure for many different things. It depends on the customer's requirements. For some, they use it for tasks, data lakes, and integration. Others use it for Business analytics.
There are a few easy ones that use it as the ESPs, a few workloads, creating a three-tier application database and web for specific internal clients, or it could be larger with several integration points.
What is most valuable?
I worked with one of the largest airlines in the region or perhaps even in the world, and Microsoft service was one of the most prestigious ones.
What needs improvement?
Overall, the solution is good but there are some minor technical issues that can be resolved.
For how long have I used the solution?
I have been using Microsoft Azure for quite some time. Including the previews, it has been five or six years.
How are customer service and technical support?
The support is responsive and dedicated to SMEs.
When there is a new case or, a requirement from the business, we rapidly check with the vendors in our region. We also sometimes work directly with Microsoft.
Which solution did I use previously and why did I switch?
Generally, I work in IT and have experience with some cloud-based solutions.
There are several products that I appreciate from a security standpoint.
What other advice do I have?
I work in security and tend to appreciate security products more.
I would rate Microsoft Azure a ten out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager, Enterprise Infrastructure at a tech services company with 1,001-5,000 employees
Scalable, easy to use, and offers excellent performance
Pros and Cons
- "The performance is good."
- "The solution is less mature than AWS."
What is our primary use case?
We primarily use it for infrastructure and for some of its containers. It's very similar to AWS.
We moved to it as part of the initiative for the country to start using Azure services.
What is most valuable?
The solution offers many of the same features and has similar functionality to AWS.
The performance is good.
It's easy to use.
We find that it's stable.
The solution scales quite well.
What needs improvement?
The solution is less mature than AWS. That said, it is catching up quickly.
The solution could always be cheaper. That way, it would be less expensive than AWS.
For how long have I used the solution?
I've been dealing with the solution since 2016. It's been about five years or so. I've had some time to work with it a bit.
What do I think about the stability of the solution?
The stability is very good. It's a reliable solution. There are no bugs and glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have found the scalability to be very good. If a company needs to expand, it can do so with ease. It's not a problem at all.
How are customer service and technical support?
Technical support has been great. They are helpful and responsive. We are pleased with the level of attention we get if we need assistance.
Which solution did I use previously and why did I switch?
We have also used AWS. We use both of them right now and like them both. They are very similar tools.
How was the initial setup?
There isn't really an initial setup. it's on the cloud and subscription-based.
What's my experience with pricing, setup cost, and licensing?
The pricing is more or less the same as AWS. They are very competitive with each other. There isn't too much of a difference, price-wise.
In our case, the solution doesn't have a license. It's subscription-only. However, you can buy your own license separately and install it on whatever system application you're using on Azure. This is the same in the case of AWS.
What other advice do I have?
I'd rate the solution at an eight out of ten. It's a good solution with a lot of potential and we've been happy with its capabilities so far.
Whether or not I would recommend it to other companies depends on the use case. If you have a specific use case for using the cloud in general, then likely it makes sense to go with Azure.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
Popular Comparisons
Amazon AWS
Red Hat OpenShift
Oracle Cloud Infrastructure (OCI)
Akamai Connected Cloud (Linode)
Google Cloud
VMware Tanzu Platform
SAP Cloud Platform
Salesforce Platform
Pivotal Cloud Foundry
Alibaba Cloud
Google Firebase
IBM Public Cloud
VMware Cloud Foundation
Nutanix Cloud Clusters (NC2)
SAP S4HANA on AWS
Buyer's Guide
Download our free Microsoft Azure Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Gartner's Magic Quadrant for IaaS maintains Amazon Web Service at the top of the Leaders quadrant. Do you agree?
- PaaS solutions: Areas for improvement?
- Rackspace, Dimension Data, and others that were in last year's Challenger quadrant became Niche Players: Agree/ Disagree
- What Is The Biggest Difference Between Microsoft Azure and Oracle Cloud Platform?
- Which backup and recovery solution can backup Azure machines to its own (dedicated) cloud?
- Which is better - SAP Cloud Platform or Microsoft Azure?
- Which solution do you prefer: Alibaba Cloud or Microsoft Azure?
- How does Microsoft MDS (vs Informatica MDM) fit with Azure architecture?
- SAP HANA Enterprise Cloud (HEC): how to migrate to Microsoft Azure?
- Does F5 Advanced WAF work with Azure App Service?